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Added 11 mins ago
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Clinical Research Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Added 11 mins ago
LC
Pharmacist, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
AB · Edmonton, AB
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 11 mins ago
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Research Associate
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…motivated person to fill the position of full-time Research Associate. The team specializes in genetic white matter diseases, leukodystrophies, and related disorders. Under the direction of…
Added 11 mins ago
SB
Sales Associate-Print&Services
Staples Business
Thornhill, ON
- Part-time
Added 26 mins ago
SD
Pharmacy Assistant, Hourly Full Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Fergus, ON
- Full-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
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Regulated Pharmacy Technician, Hourly Part Time Day Greenlight Requisition
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Added 26 mins ago
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(CAN) Maintenance Team Associate
Walmart
Edmonton, AB
- Full-time
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Added 26 mins ago
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(CAN) Deli Associate
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Added 26 mins ago
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Wireless Sales Consultant - Full Time
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Added 40 mins ago
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Warehouse Associate (Pointe-Claire)
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Associate Discount Program where you will be able to enjoy some of the world’s best sleep products
Added 40 mins ago
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Sales Associate (Chicoutimi) - Talent Pipeline
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Added 40 mins ago
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Sales Associate (Quebec City Region) - Talent Pipeline
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- Full-time
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Added 56 mins ago
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Fashion Associate (Part time) - Windsor Crossing Premium Outlets
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Windsor, ON
- Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 1 hour ago
Sales Associate-Retail
Roots
Ottawa, ON
Added 1 hour ago
NW
Warehouse Associate (ON)
Network Wireless Solutions
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- $21 to $22.5 CAD / hour
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We are looking for a reliable and hardworking Warehouse Associate to join our team. As a key part of our operations, you will be responsible for receiving, storing, and distributing…
Added 1 hour ago
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Night Auditor
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Added 1 hour ago
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Full-Time Bakery Associate
Walmart
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Working as a Bakery Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Bakery Associate provides exemplary customer service by adhering to the basic…
Added 1 hour ago
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Full-Time Stock Unloader Associate
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- Full-time
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Added 1 hour ago
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(CAN) General Merchandise Associate
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Added 1 hour ago
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(CAN) Self Checkout Attendant
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Added 1 hour ago
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Added 2 hours ago
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Sales Associate - Lachenaie - Permanent Full Time
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Added 2 hours ago
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Sales Associate - Laval
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Associate Discount Program where you will be able to enjoy some of the world’s best sleep products
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Sales Associate (Griffintown)
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Roots

Sales Associate-Retail

Ottawa, ON, Canada

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Applications open in a new tab.

Job details

Apply by: Nov 30, 2026
Posting language: English
Posted: Nov 1, 2026

Original job description

Established in 1973, Roots is a proudly Canadian lifestyle brand that celebrates authenticity, quality, and community. Inspired by the great outdoors, we create timeless, sustainable apparel and leather goods designed for comfort and everyday adventure. At Roots, we believe in fostering a culture of inclusivity, creativity, and teamwork – where every team member plays a role in shaping our brand’s legacy. If you bring passion to everything you do, lead with integrity, and believe in the power of collaboration to drive growth, we’d love to have you on our journey!

Sales Associate

At Roots, our Sales Associates are brand ambassadors who enjoy building authentic connections and creating memorable experiences for every customer. We are looking for individuals who enjoy connecting with customers, act with integrity, embrace the freedom to express their individuality, take initiative, thrive in a collaborative environment, and are proud to support their team, community, and the Roots brand.

What You'll Do

Deliver exceptional customer service by confidently engaging and assisting customers.
Build authentic customer relationships that drive sales, customer loyalty, and achievement of individual and store goals.

Take initiative to meet your sales goals and support the success of the store.

Support daily store operations, including POS transactions, merchandising, replenishment, and maintaining visual standards.

Resolve customer concerns with a positive, solutions-focused approach.
Collaborate with teammates and leaders to create an outstanding customer experience.

Stay current on product knowledge and seek opportunities to learn and grow.
Contribute wherever needed to support team success and deliver an exceptional customer experience.

What Makes You Successful

Initiative
- Proactively engages customers and identifies opportunities to sell.
- Takes ownership of personal performance and stays productive without waiting for direction.
Collaboration
- Works effectively with teammates and leaders to deliver an exceptional customer experience.
- Communicates openly, acts with integrity, and supports team success.
Creative Mindset

Adapts to changing customer needs and finds solutions to challenges.
Demonstrates curiosity, applies feedback, and continuously looks for ways to improve.

What You Bring

Retail experience is an asset.
Positive attitude, resilience, and a competitive spirit.
A coachable, dependable, and authentic approach.
Strong communication and relationship-building skills.
Pride in representing the Roots brand.

Role Requirements

Availability to work a minimum of 3 shifts per week including evenings, weekends, and holidays.
Must be available to work during the peak holiday business period, from mid-November through the first week of January.
Ability to stand and move throughout the store for extended periods during a 3-8 hour shift.
Ability to frequently bend, reach, twist, and move merchandise.
Ability to safely lift and carry up to 50 lbs.

Why You'll Love Working Here

50% Employee Discount
Brand Ambassador Program
Collaborative team environment
Opportunities to build sales and customer experience skills
Opportunities for career growth within Roots

If you're passionate about people, love creating memorable customer experiences, and want to be part of a collaborative team, we'd love to hear from you.

At Roots we appreciate that skills and expertise are cultivated through a range of experiences. We are committed to reflecting Canada's diverse landscape in our products, team, and workplace culture. We value your unique perspective and encourage you to apply, even if you don't meet every listed requirement. Accommodations are available for applicants throughout the recruitment process.

Please note: Roots uses technology-assisted tools, including artificial intelligence (AI), to support parts of the recruitment process. These tools may be used to help review applications, assess qualifications, and support interview documentation. All hiring decisions are reviewed and made by our Talent team and key leaders involved in the recruitment process.

The posted salary range is intended to reflect the competitive market value of this role and is provided to support transparency in our hiring process. Final compensation will be determined based on a variety of factors, including but not limited to internal equity, relevant skills, demonstrated knowledge, experience, and overall fit for the position.

Apply About employer

More about this job

Responsibilities

Deliver exceptional customer service by engaging customers and building authentic relationships to drive sales. Support daily store operations including POS transactions, merchandising, and maintaining visual standards.

Requirements

Retail experience is considered an asset, along with a positive attitude and strong communication skills. Candidates must be available for a minimum of 3 shifts per week, including evenings, weekends, and holidays.

Skills

Customer service
Sales
Communication
Relationship building
Merchandising
POS transactions
Product knowledge
Teamwork
Problem solving
Initiative
Adaptability
Time management

Benefits

50% Employee discount
Brand ambassador program
Career growth opportunities

Visa sponsorship

Not detected in the job text

Keywords

Retail
Sales Associate
Customer Experience
Merchandising
POS
Brand Ambassador
Inventory replenishment
Customer loyalty
Team collaboration
Lifestyle brand
Apparel
Leather goods
Inclusivity
Integrity
Communication skills

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