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Added 25 mins ago
GE
Hospitality F&B Assistant Manager
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
…ability to react to situations that need a sense of urgency, to lead by example and assist in the training of new colleagues. Monitoring daily activities while having attention to details;…
Added 25 mins ago
GE
Event Centre - Food and Beverage Supervisor
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Required to attend or lead pre-shift meetings, staff meetings, shift preparation, service and closing duties.
Added 25 mins ago
FG
BIM Specialist
Flynn Group of Companies
Mississauga, ON
- $65,000 to $85,000 CAD / year
- Full-time
-Upon a detailed review and completion of drawings submit final drawings to the Lead Designer, Project Manager, Project Engineer, and the Drafting Manager for “high level” checking and…
Added 25 mins ago
GE
Executive Housekeeper
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Lead department meetings to communicate information and resolve problems
Added 25 mins ago
OS
Associé.e aux ventes
Orangetheory Saint-Eustache
Saint-Eustache, QC
- Part-time
Added 25 mins ago
Quality Assurance Technician
State Window Corporation
Vaughan, ON
Lead problem solving events related to product improvement / product enhancements;
Added 25 mins ago
B
Senior Network Engineer
Brunel
Canada
- Full-time
Lead equipment selection, configuration standards, capacity planning, procurement support, factory/site acceptance testing, commissioning, failover testing, and operational handoff.
Added 40 mins ago
FG
BIM Specialist
Flynn Group of Companies
Mississauga, ON
- Full-time
-Upon a detailed review and completion of drawings submit final drawings to the Lead Designer, Project Manager, Project Engineer, and the Drafting Manager for “high level” checking and…
Added 55 mins ago
CB
Baker - Full Time
COBS Bread
Cranbrook, BC
- Full-time
As a Baker at COBS Bread you will lead our freshness commitment. Bakers start their days with an empty bakery but when they leave - it's filled with the artisan bread and delicious treats…
Added 1 hour ago
B
Leadership Development Partner
BLG
Saint John, NB
- Full-time
At Basque Leadership Group, our mission is simple: Lead with Love. We help leaders awaken their God-given potential, grow their influence, and achieve meaningful results.
Added 1 hour ago
H
Customer Support Specialist
Haystack
Canada
- $65,000 CAD / year
- Full-time
Lead product demonstrations and onboarding sessions while providing real-time troubleshooting via phone, chat, and video.
Added 1 hour ago
GD
DYNAMITE - Team Leader FT - Carrefour de L'Estrie
Groupe Dynamite, Inc Garage
Sherbrooke, QC
- Full-time
Reporting to the Store Manager, your main focus as a Team Lead is contributing to your store success by promoting a positive shopping experience for each customer, which will build and…
Added 1 hour ago
IF
Le Représentant des Ventes en Location/Rental Sales Associate
Impact Fulfillment Services
Montreal, QC
- Full-time
Added 1 hour ago
C
CNC Machine Operator - Precision Equipment
CyberCoders
Chatham, NB
- $30 to $32 CAD / hour
- Contract
Added 1 hour ago
UO
Department Secretary
University of Victoria
Victoria, BC
- Full-time
Added 1 hour ago
U
Seasonal Driver Helper - Woodstock
UPS
London, ON
- Temporary
…help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself…
Added 1 hour ago
U
Seasonal Driver Helper - Strathroy
UPS
London, ON
- Temporary
…help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself…
Added 1 hour ago
U
Seasonal Driver Helper - Woodstock
UPS
London, ON
- Temporary
…help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself…
Added 1 hour ago
U
Seasonal Driver Helper - Kitchener
UPS
Kitchener, ON
- Temporary
…help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself…
Added 1 hour ago
U
Seasonal Driver Helper - Kitchener
UPS
Kitchener, ON
- Temporary
…help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself…
Added 1 hour ago
U
Seasonal Driver Helper - London
UPS
London, ON
- Temporary
…help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself…
Added 1 hour ago
U
Seasonal Driver Helper - London
UPS
London, ON
- Temporary
…help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself…
Added 1 hour ago
AM
Medical Writer – Waterloo, Belgium (F/M)
Astek Middle East
Waterloo, ON
- Full-time
Lead the process of critical review of clinical documents and incorporate multiple reviews into successive drafts. Provide quality control (QC) support for clinical documents as needed ;
Added 1 hour ago
IP
Supervisor - West
Indigo Park Canada
Vancouver, BC
- Full-time
1-2 years of experience in a Supervisory/Team Lead capacity
Added 1 hour ago
NF
People Services Specialist
New Flyer
Winnipeg, MB
- Full-time
Lead full-cycle recruitment activities within the Applicant Tracking System (ATS), including preparing job postings, screening candidates, coordinating interviews, conducting reference…

Roots

Sales Associate-Retail

Ottawa, ON, Canada

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Applications open in a new tab.

Job details

Apply by: Nov 30, 2026
Posting language: English
Posted: Nov 1, 2026

Original job description

Established in 1973, Roots is a proudly Canadian lifestyle brand that celebrates authenticity, quality, and community. Inspired by the great outdoors, we create timeless, sustainable apparel and leather goods designed for comfort and everyday adventure. At Roots, we believe in fostering a culture of inclusivity, creativity, and teamwork – where every team member plays a role in shaping our brand’s legacy. If you bring passion to everything you do, lead with integrity, and believe in the power of collaboration to drive growth, we’d love to have you on our journey!

Sales Associate

At Roots, our Sales Associates are brand ambassadors who enjoy building authentic connections and creating memorable experiences for every customer. We are looking for individuals who enjoy connecting with customers, act with integrity, embrace the freedom to express their individuality, take initiative, thrive in a collaborative environment, and are proud to support their team, community, and the Roots brand.

What You'll Do

Deliver exceptional customer service by confidently engaging and assisting customers.
Build authentic customer relationships that drive sales, customer loyalty, and achievement of individual and store goals.

Take initiative to meet your sales goals and support the success of the store.

Support daily store operations, including POS transactions, merchandising, replenishment, and maintaining visual standards.

Resolve customer concerns with a positive, solutions-focused approach.
Collaborate with teammates and leaders to create an outstanding customer experience.

Stay current on product knowledge and seek opportunities to learn and grow.
Contribute wherever needed to support team success and deliver an exceptional customer experience.

What Makes You Successful

Initiative
- Proactively engages customers and identifies opportunities to sell.
- Takes ownership of personal performance and stays productive without waiting for direction.
Collaboration
- Works effectively with teammates and leaders to deliver an exceptional customer experience.
- Communicates openly, acts with integrity, and supports team success.
Creative Mindset

Adapts to changing customer needs and finds solutions to challenges.
Demonstrates curiosity, applies feedback, and continuously looks for ways to improve.

What You Bring

Retail experience is an asset.
Positive attitude, resilience, and a competitive spirit.
A coachable, dependable, and authentic approach.
Strong communication and relationship-building skills.
Pride in representing the Roots brand.

Role Requirements

Availability to work a minimum of 3 shifts per week including evenings, weekends, and holidays.
Must be available to work during the peak holiday business period, from mid-November through the first week of January.
Ability to stand and move throughout the store for extended periods during a 3-8 hour shift.
Ability to frequently bend, reach, twist, and move merchandise.
Ability to safely lift and carry up to 50 lbs.

Why You'll Love Working Here

50% Employee Discount
Brand Ambassador Program
Collaborative team environment
Opportunities to build sales and customer experience skills
Opportunities for career growth within Roots

If you're passionate about people, love creating memorable customer experiences, and want to be part of a collaborative team, we'd love to hear from you.

At Roots we appreciate that skills and expertise are cultivated through a range of experiences. We are committed to reflecting Canada's diverse landscape in our products, team, and workplace culture. We value your unique perspective and encourage you to apply, even if you don't meet every listed requirement. Accommodations are available for applicants throughout the recruitment process.

Please note: Roots uses technology-assisted tools, including artificial intelligence (AI), to support parts of the recruitment process. These tools may be used to help review applications, assess qualifications, and support interview documentation. All hiring decisions are reviewed and made by our Talent team and key leaders involved in the recruitment process.

The posted salary range is intended to reflect the competitive market value of this role and is provided to support transparency in our hiring process. Final compensation will be determined based on a variety of factors, including but not limited to internal equity, relevant skills, demonstrated knowledge, experience, and overall fit for the position.

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More about this job

Responsibilities

Deliver exceptional customer service by engaging customers and building authentic relationships to drive sales. Support daily store operations including POS transactions, merchandising, and maintaining visual standards.

Requirements

Retail experience is considered an asset, along with a positive attitude and strong communication skills. Candidates must be available for a minimum of 3 shifts per week, including evenings, weekends, and holidays.

Skills

Customer service
Sales
Communication
Relationship building
Merchandising
POS transactions
Product knowledge
Teamwork
Problem solving
Initiative
Adaptability
Time management

Benefits

50% Employee discount
Brand ambassador program
Career growth opportunities

Visa sponsorship

Not detected in the job text

Keywords

Retail
Sales Associate
Customer Experience
Merchandising
POS
Brand Ambassador
Inventory replenishment
Customer loyalty
Team collaboration
Lifestyle brand
Apparel
Leather goods
Inclusivity
Integrity
Communication skills

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