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Added 1 hour ago
SD
Pharmacist, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Barrie, ON
- Part-time
…great place to work. We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career…
Added 1 hour ago
SD
Pharmacist, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Mississauga, ON
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 1 hour ago
IW
Retail Sales Manager
Imagine Wireless Inc
Calgary, AB
- Full-time
Lead, coach, and motivate a team of Retail Sales Associates to achieve individual and store goals.
Added 2 hours ago
7
Store Crew
7-Eleven
Toronto, ON
- Internship
…stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of…
Added 2 hours ago
CO
Manager Policy and Risk Management
City of Saint John
Saint John, NB
- Full-time
As required, able to lead and guide a team of workers toward realizing the organization’s goals.
Added 2 hours ago
Retail Temporary Keyholder, Maje, Royalmount, Montreal
SMCP NORTH AMERICA (US, CANADA)
Montreal, QC
As a Keyholder, you’ll support the store leadership team to ensure the smooth operation of the store and deliver an exceptional customer experience every day. You’ll use your passion for…
Added 3 hours ago
B
In-Store Sales Assistant
Boomerang
Toronto, ON
- Full-time
Boomerang is currently growing its Toronto campaign team and is looking for an In-Store Sales Assistant to support face-to-face sales campaigns taking place inside retail environments and…
Added 3 hours ago
TC
Coordonnateur / Coordonnatrice de Magasin de Détail Temps Plein Winners - Promenades Drummondville
TJX Companies
Drummondville, QC
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 3 hours ago
K
Store Manager - Lime Ridge Mall (New Store Opening!)
Knix
Hamilton, ON
- Full-time
We’re opening the doors to our newest retail location and looking for a dynamic Store Manager to lead the charge. This is your opportunity to build and inspire a team from the ground up,…
Added 4 hours ago
K
Store Manager - Lime Ridge Mall (New Store Opening!)
Knix
Hamilton, ON
- Full-time
We’re opening the doors to our newest retail location and looking for a dynamic Store Manager to lead the charge. This is your opportunity to build and inspire a team from the ground up,…
Added 4 hours ago
Sales Associate-Retail
Roots
Ottawa, ON
…culture of inclusivity, creativity, and teamwork – where every team member plays a role in shaping our brand’s legacy. If you bring passion to everything you do, lead with integrity, and…
Added 6 hours ago
W
(CAN) Customer Service Manager
Walmart
Edmonton, AB
- Part-time
…skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer…
Added 6 hours ago
IB
General Manager (Contract)
Indigo Books & Music
Red Deer, AB
- $61,500 to $81,500 CAD / year
- Full-time
Drives effective and efficient store operations through regular review of Key Process Scorecard performance, using insights to coach the team, reinforce accountability, and continuously…
Added 8 hours ago
I
General Manager (Contract)
Indigo
Red Deer, AB
- $61,500 to $81,500 CAD / year
- Full-time
Drives effective and efficient store operations through regular review of Key Process Scorecard performance, using insights to coach the team, reinforce accountability, and continuously…
Added 8 hours ago
TC
Coordonnateur / Coordonnatrice de Magasin de Détail Temps Plein Winners/HomeSense - Méga Centre
TJX Companies
QC · Ville de Québec, Quebec
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 11 hours ago
CC
Retail Shift Leader
Canna Cabana
Calgary, AB · Canyon Meadows, Calgary, AB
- Part-time
…dedicated, and mature individuals interested in joining our team. Join us at Canyon Meadows, Calgary, Alberta and become an important part of a company where the sky is the…
Added 11 hours ago
CO
Manager Policy and Risk Management
City of Saint John
Saint John, NB
- Full-time
As required, able to lead and guide a team of workers toward realizing the organization’s goals.
Added 14 hours ago
WC
(CAN) Customer Service Manager
Walmart Canada
Steinbach, MB
- $15 CAD / hour
- Full-time
…skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer…
Added 14 hours ago
WC
(CAN) Customer Service Manager
Walmart Canada
Steinbach, MB
- $15 CAD / hour
- Full-time
…skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer…
Added 14 hours ago
TC
Customer Service Coordinator Shoppers World Brampton Contract role
TJX Canada – Winners, Marshalls, HomeSense
Brampton, ON
- Full-time
We’re looking for a Retail Store Coordinator to join our team in a welcoming environment. In this role, you’ll lead and inspire to deliver outstanding customer experiences. If you thrive in…
Added 14 hours ago
SW
Part-Time Sales Lead - Stuart Weitzman
Stuart Weitzman
Halton Hills, ON
- Part-time
Collaborate with Store Manager and Assistant Manager to support the team in elevating client experience and sales.
Added 14 hours ago
J&
Team Leader (Niagara, ON)
JACK & JONES
Niagara-on-the-Lake, ON
- Part-time
Lead and inspire a team to create an energetic and positive shopping experience.
Added 14 hours ago
A
Third Key Holder
Ardene
Georgetown, ON
- Part-time
…directives. The role collaborates with management to ensure efficient store and stockroom operations. In the absence of team leaders, the Third Key Holder is responsible for all store…
Added 14 hours ago
W
Customer Service Manager
Walmart
Winnipeg, MB
- Full-time
…skills in a fast paced retail environment. In this role, you lead front end operations to deliver exceptional customer service, support a positive shopping experience, and drive customer…
Added 15 hours ago
A
Lead
adidas
AB · Edmonton, AB
- Full-time
Originate displays of merchandise or follow suggestions or schedules provided by the store management team.

Roots

Sales Associate-Retail

Ottawa, ON, Canada

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Job details

Apply by: Nov 30, 2026
Posting language: English
Posted: Nov 1, 2026

Original job description

Established in 1973, Roots is a proudly Canadian lifestyle brand that celebrates authenticity, quality, and community. Inspired by the great outdoors, we create timeless, sustainable apparel and leather goods designed for comfort and everyday adventure. At Roots, we believe in fostering a culture of inclusivity, creativity, and teamwork – where every team member plays a role in shaping our brand’s legacy. If you bring passion to everything you do, lead with integrity, and believe in the power of collaboration to drive growth, we’d love to have you on our journey!

Sales Associate

At Roots, our Sales Associates are brand ambassadors who enjoy building authentic connections and creating memorable experiences for every customer. We are looking for individuals who enjoy connecting with customers, act with integrity, embrace the freedom to express their individuality, take initiative, thrive in a collaborative environment, and are proud to support their team, community, and the Roots brand.

What You'll Do

Deliver exceptional customer service by confidently engaging and assisting customers.
Build authentic customer relationships that drive sales, customer loyalty, and achievement of individual and store goals.

Take initiative to meet your sales goals and support the success of the store.

Support daily store operations, including POS transactions, merchandising, replenishment, and maintaining visual standards.

Resolve customer concerns with a positive, solutions-focused approach.
Collaborate with teammates and leaders to create an outstanding customer experience.

Stay current on product knowledge and seek opportunities to learn and grow.
Contribute wherever needed to support team success and deliver an exceptional customer experience.

What Makes You Successful

Initiative
- Proactively engages customers and identifies opportunities to sell.
- Takes ownership of personal performance and stays productive without waiting for direction.
Collaboration
- Works effectively with teammates and leaders to deliver an exceptional customer experience.
- Communicates openly, acts with integrity, and supports team success.
Creative Mindset

Adapts to changing customer needs and finds solutions to challenges.
Demonstrates curiosity, applies feedback, and continuously looks for ways to improve.

What You Bring

Retail experience is an asset.
Positive attitude, resilience, and a competitive spirit.
A coachable, dependable, and authentic approach.
Strong communication and relationship-building skills.
Pride in representing the Roots brand.

Role Requirements

Availability to work a minimum of 3 shifts per week including evenings, weekends, and holidays.
Must be available to work during the peak holiday business period, from mid-November through the first week of January.
Ability to stand and move throughout the store for extended periods during a 3-8 hour shift.
Ability to frequently bend, reach, twist, and move merchandise.
Ability to safely lift and carry up to 50 lbs.

Why You'll Love Working Here

50% Employee Discount
Brand Ambassador Program
Collaborative team environment
Opportunities to build sales and customer experience skills
Opportunities for career growth within Roots

If you're passionate about people, love creating memorable customer experiences, and want to be part of a collaborative team, we'd love to hear from you.

At Roots we appreciate that skills and expertise are cultivated through a range of experiences. We are committed to reflecting Canada's diverse landscape in our products, team, and workplace culture. We value your unique perspective and encourage you to apply, even if you don't meet every listed requirement. Accommodations are available for applicants throughout the recruitment process.

Please note: Roots uses technology-assisted tools, including artificial intelligence (AI), to support parts of the recruitment process. These tools may be used to help review applications, assess qualifications, and support interview documentation. All hiring decisions are reviewed and made by our Talent team and key leaders involved in the recruitment process.

The posted salary range is intended to reflect the competitive market value of this role and is provided to support transparency in our hiring process. Final compensation will be determined based on a variety of factors, including but not limited to internal equity, relevant skills, demonstrated knowledge, experience, and overall fit for the position.

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More about this job

Responsibilities

Deliver exceptional customer service by engaging customers and building authentic relationships to drive sales. Support daily store operations including POS transactions, merchandising, and maintaining visual standards.

Requirements

Retail experience is considered an asset, along with a positive attitude and strong communication skills. Candidates must be available for a minimum of 3 shifts per week, including evenings, weekends, and holidays.

Skills

Customer service
Sales
Communication
Relationship building
Merchandising
POS transactions
Product knowledge
Teamwork
Problem solving
Initiative
Adaptability
Time management

Benefits

50% Employee discount
Brand ambassador program
Career growth opportunities

Visa sponsorship

Not detected in the job text

Keywords

Retail
Sales Associate
Customer Experience
Merchandising
POS
Brand Ambassador
Inventory replenishment
Customer loyalty
Team collaboration
Lifestyle brand
Apparel
Leather goods
Inclusivity
Integrity
Communication skills

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