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Added 9 mins ago
TS
Kettle Area Team Lead (Daytime)
The Salvation Army in Canada
AB · Edmonton, AB
- Full-time
Area Team Lead position is a short-term contract position. The successful candidate is responsible for oversight of several Christmas Kettle locations in a given geographical zone area.…
Added 9 mins ago
TS
Kettle Area Team Lead (Evening)
The Salvation Army in Canada
AB · Edmonton, AB
- Full-time
Area Team Lead position is a short-term contract position. The successful candidate is responsible for oversight of several Christmas Kettle locations in a given geographical zone area.…
Added 9 mins ago
LS
Levi’s® Store Manager - Tanger Outlets - Cookstown, ON
Levi Strauss & Co.
Cookstown, ON
- Full-time
Demonstrate Courage: We lead with our values. You feel supported to make decisions and lead by example. You are a role model.
Added 9 mins ago
TS
Strategic Account Executive, Enterprise (Toronto/GTA)
Trust Science
Toronto, ON
- Full-time
We’re hiring a senior, hands-on Strategic Account Executive to lead our relationships with Canada’s largest banks. This is an individual contributor role with no team to manage. You’ll…
Added 9 mins ago
RD
Manager, Operations II
RBC Dominion Securities
Toronto, ON
- Full-time
As Manager, Futures Operations, you will lead a team supporting time-sensitive, complex, exception-based, and highly specialized futures operations within Wealth Management Canada. You will…
Added 9 mins ago
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Seasonal Retail Sales Associate - Bayview Village
Gap
Toronto, ON · North York, ON
- Part-time
…If you want to be part of an iconic American brand, and help lead the way for where we’re headed, we’d love to have you join…
Added 24 mins ago
SD
Pharmacy Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Toronto, ON
- Full-time
…great place to work. We’re committed to building our talented team who champion collaboration, kindness and inclusivity. Join our team, and help recognize a healthy future for your career…
Added 24 mins ago
LC
Joe Fresh Department Manager In Training
Loblaw Companies Limited
Calgary, AB
- Full-time
…connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact…
Added 39 mins ago
ED
Branded Retail Account Manager
Equator Design
Toronto, ON
- $30 to $40 CAD / hour
- Full-time
Manage communication between the Client’s internal retail design team, Marks design studio, and Client’s translation and production partners for branded retail design adaptation. Align with…
Added 39 mins ago
LS
Levi’s® Store Manager - Tanger Outlets - Cookstown, ON
Levi Strauss & Co.
Cookstown, ON
- Full-time
Demonstrate Courage: We lead with our values. You feel supported to make decisions and lead by example. You are a role model.
Added 54 mins ago
Events Sales Specialist | Sports, Festivals & Community Events
Rogers Communications
Toronto, ON
Our Residential team is proud to offer our customers seamless and simple technology that fits into any lifestyle. Our Field Sales teams work closely with our customers and offer a…
Added 54 mins ago
IB
Customer Experience Manager
Indigo Books & Music
Edmonton, AB
- $42,500 to $69,000 CAD / year
- Full-time
The Customer Operations Manager is responsible for the customer experience and the store’s omni sales results. They lead a team to master Indigo’s service model and to suggest and sell…
Added 1 hour ago
AL
Representative Inside Sales
Air Liquide
Abbotsford, BC
- Full-time
This job will lead you to build lasting relationships with customers and collaborate on developing business markets. You will have the chance to evolve in an organization where…
Added 1 hour ago
M
AVP Strategy - Intermediary, Product, Institutional
Manulife
Toronto, ON
- Full-time
Reporting to the Head of GWAM Strategy and Transformation, the AVP, Strategy – Retail Intermediary, Product and Institutional is a strategic partner to the relevant business leadership…
Added 1 hour ago
I
Customer Experience Manager
Indigo
AB · Edmonton, AB
- $42,500 to $69,000 CAD / year
- Full-time
The Customer Operations Manager is responsible for the customer experience and the store’s omni sales results. They lead a team to master Indigo’s service model and to suggest and sell…
Added 1 hour ago
SD
Pharmacist, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Richmond, BC
- Part-time
Proven ability to drive and build the business, lead by example and support enterprise programs
Added 2 hours ago
KD
Account Manager
Keurig Dr Pepper
Calgary, AB
- $73,900 to $93,500 CAD / year
- Full-time
…external projects aimed at maximizing business objectives for the team managing West regional account operations. They will work in collaboration with the Customer team lead -National…
Added 2 hours ago
S
Operations Lead - Full Time
sephora.com
Vancouver, BC
- $22.85 to $28.55 CAD / hour
- Full-time
As Team Lead, Operations, you will be supporting all Operations related aspects of a specific Sephora store location. This includes direct management of all members of the Operations team.…
Added 2 hours ago
TB
Senior Retail Sales Associate
Tailored Brands
St. John's, NL
- Full-time
· Partners with Store management team to lead store staff to achieve sales, service, and operational expectations when temporarily assigned as the manager on duty.
Added 2 hours ago
SR
Retail Print & Services Supervisor
Staples Retail
Tsawwassen, BC
- Full-time
As a Print & Services Supervisor at Staples, you will lead a team to provide exceptional customer experiences, drive sales, and maintain operational excellence. Your passion for the…
Added 2 hours ago
B&
Seasonal Retail Sales Associate-OSHAWA CENTRE
Bath & Body Works
Oshawa, ON
- $18.95 USD / hour
- Part-time
…your next chapter, we invest in your growth so you can learn, lead and help create feel good moments every…
Added 2 hours ago
M
AVP Retirement & Wealth Strategy
Manulife
Toronto, ON
- Full-time
Lead the development of communications to the Board of Directors, Executive Leadership Team, Transformation Delivery Team and other senior audiences
Added 2 hours ago
HI
Product Owner ( Spanish Speaker )
HRbrain Inc.
Toronto, ON
- Full-time
…front-line tools and solutions across our international markets for retail and small business segments. As a Sr. Product Manager, you will manage the definition, design, implementation and…
Added 2 hours ago
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Product Manager – Tech Accessories & Hardware
Blu Element
Montreal, QC
- Full-time
…efficiency, and accessibility. With a strong presence in major retail channels, we are fast approaching our 4 millionth product sold…
Added 2 hours ago
EM
Automotive Detailer - Full Time - Thunder Bay
Enterprise Mobility
Thunder Bay, ON
- $19.35 CAD / hour
- Full-time
Enterprise Mobility is seeking a responsible, dedicated person to join our team as a full time Automotive Detailer. This position pays $19.35 / hour and is located at 727 MEMORIAL AVE.…

Roots

Sales Associate-Retail

London, ON, Canada

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Job details

Apply by: Nov 4, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Established in 1973, Roots is a proudly Canadian lifestyle brand that celebrates authenticity, quality, and community. Inspired by the great outdoors, we create timeless, sustainable apparel and leather goods designed for comfort and everyday adventure. At Roots, we believe in fostering a culture of inclusivity, creativity, and teamwork – where every team member plays a role in shaping our brand’s legacy. If you bring passion to everything you do, lead with integrity, and believe in the power of collaboration to drive growth, we’d love to have you on our journey!

Sales Associate

At Roots, our Sales Associates are brand ambassadors who enjoy building authentic connections and creating memorable experiences for every customer. We are looking for individuals who enjoy connecting with customers, act with integrity, embrace the freedom to express their individuality, take initiative, thrive in a collaborative environment, and are proud to support their team, community, and the Roots brand.

What You'll Do

Deliver exceptional customer service by confidently engaging and assisting customers.
Build authentic customer relationships that drive sales, customer loyalty, and achievement of individual and store goals.

Take initiative to meet your sales goals and support the success of the store.

Support daily store operations, including POS transactions, merchandising, replenishment, and maintaining visual standards.

Resolve customer concerns with a positive, solutions-focused approach.
Collaborate with teammates and leaders to create an outstanding customer experience.

Stay current on product knowledge and seek opportunities to learn and grow.
Contribute wherever needed to support team success and deliver an exceptional customer experience.

What Makes You Successful

Initiative
- Proactively engages customers and identifies opportunities to sell.
- Takes ownership of personal performance and stays productive without waiting for direction.
Collaboration
- Works effectively with teammates and leaders to deliver an exceptional customer experience.
- Communicates openly, acts with integrity, and supports team success.
Creative Mindset

Adapts to changing customer needs and finds solutions to challenges.
Demonstrates curiosity, applies feedback, and continuously looks for ways to improve.

What You Bring

Retail experience is an asset.
Positive attitude, resilience, and a competitive spirit.
A coachable, dependable, and authentic approach.
Strong communication and relationship-building skills.
Pride in representing the Roots brand.

Role Requirements

Availability to work a minimum of 3 shifts per week including evenings, weekends, and holidays.
Must be available to work during the peak holiday business period, from mid-November through the first week of January.
Ability to stand and move throughout the store for extended periods during a 3-8 hour shift.
Ability to frequently bend, reach, twist, and move merchandise.
Ability to safely lift and carry up to 50 lbs.

Why You'll Love Working Here

50% Employee Discount
Brand Ambassador Program
Collaborative team environment
Opportunities to build sales and customer experience skills
Opportunities for career growth within Roots

If you're passionate about people, love creating memorable customer experiences, and want to be part of a collaborative team, we'd love to hear from you.

At Roots we appreciate that skills and expertise are cultivated through a range of experiences. We are committed to reflecting Canada's diverse landscape in our products, team, and workplace culture. We value your unique perspective and encourage you to apply, even if you don't meet every listed requirement. Accommodations are available for applicants throughout the recruitment process.

Please note: Roots uses technology-assisted tools, including artificial intelligence (AI), to support parts of the recruitment process. These tools may be used to help review applications, assess qualifications, and support interview documentation. All hiring decisions are reviewed and made by our Talent team and key leaders involved in the recruitment process.

The posted salary range is intended to reflect the competitive market value of this role and is provided to support transparency in our hiring process. Final compensation will be determined based on a variety of factors, including but not limited to internal equity, relevant skills, demonstrated knowledge, experience, and overall fit for the position.

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More about this job

Responsibilities

Deliver exceptional customer service by engaging with customers and building authentic relationships to drive sales. Support daily store operations including POS transactions, merchandising, and maintaining visual standards.

Requirements

Retail experience is considered an asset, along with a positive attitude and strong communication skills. Candidates must be available to work at least 3 shifts per week, including evenings, weekends, and holidays.

Skills

Customer service
Sales
Relationship building
Communication
Merchandising
POS transactions
Product knowledge
Teamwork
Initiative
Problem solving
Adaptability
Integrity

Benefits

50% Employee discount
Brand ambassador program
Career growth opportunities

Visa sponsorship

Not detected in the job text

Keywords

Retail
Sales Associate
Customer Service
Merchandising
POS
Brand Ambassador
Apparel
Leather Goods
Inventory Management
Communication
Teamwork
Inclusivity
Authenticity

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