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Added 6 mins ago
AH
Administrative Support III
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Part-time
…environment. Strong written and verbal communication skills. Excellent Customer Service. Strong problem solving and critical thinking skills. Exceptional attention to detail and accuracy.…
Added 6 mins ago
C
Supportive Housing Worker
Cota
Toronto, ON
- Full-time
The Supportive Housing Worker is responsible for providing Recovery Oriented services to Cota service users in a manner consistent with Cota’s Mission, Vision and Values.
Added 6 mins ago
GE
Event Centre - Food and Beverage Supervisor
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
…to oversees all aspects of a events, including set-up, food service, bar service and controls while focusing on detail and quality presentation and customer service. Event Centre…
Added 21 mins ago
Business Analyst - Commercial & Operations
Amrize
Paris, ON
…supporting the strategic business cycle including production and customer portfolio…
Added 1 hour ago
C
Deli Supervisor
Centra
Killarney, MB
- Full-time
Customer focused manager who can build a quality and loyal customer base;
Added 1 hour ago
LL
Camp Director | Toronto
Laurus Lifestyles
Toronto, ON
- Full-time
Provide excellent front-line customer service by responding to inquiries, feedback, and concerns promptly and professionally.
Added 1 hour ago
P
Maintenance Manager Trainee
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- Full-time
…experience through rigorous on the job training that will ultimately lead you to a Maintenance Supervisor or related growth…
Added 1 hour ago
P
District Financial Manager
Penske
Delta, BC
- Full-time
…tasked with recapturing profit within these processes. This customer facing position will understand location-specific goals and objectives, and will work with locations and customers to…
Added 1 hour ago
P
Sales and Operations Management Trainee
Penske
Cambridge, ON
- Full-time
…in all aspects of our business: sales, operations, finance, customer service, technology and more. You’ll collaborate with a high-energy, driven team as you build a solid foundation in…
Added 1 hour ago
P
Diesel Truck Technician/Mechanic III (Helper/Apprentice)
Penske
Brampton, ON
- Full-time
…major components and other duties under the direction of a lead technician or…
Added 1 hour ago
P
Diesel Truck Technician/Mechanic III (Helper/Apprentice)
Penske
Concord, ON
- Full-time
…major components and other duties under the direction of a lead technician or…
Added 1 hour ago
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Diesel Truck Technician/Mechanic II (3rd-5th Year Apprentice Program)
Penske
London, ON · Stoney Creek, ON
- Full-time
…components or remove/replace major components at the direction of Lead Technician or Maintenance Supervisor. Expectations include the ability to diagnose and repair the following without…
Added 1 hour ago
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Diesel Truck Technician/Mechanic III (Helper/Apprentice)
Penske
Belleville, ON
- Full-time
…major components and other duties under the direction of a lead technician or…
Added 1 hour ago
W
(CAN) Customer Service Manager
Walmart
Quesnel, BC
- Part-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 1 hour ago
UR
Représentant des Ventes Internes Senior
United Rentals
Quebec, QC
- Full-time
…pour notre industrie et qui peut créer des liens et offrir un service à la clientèle hors pair. Vous aurez plusieurs tâches à faire, vous apprendrez un tas de choses, et vous développerez…
Added 1 hour ago
Automotive Sales Consultant - Canyon Creek Toyota
The Jim Pattison Auto Group
Calgary, AB
…individuals who bring strong work ethic, energy, and a passion for customer…
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Field Sales Representative- (Full-Time/Part-Time) - Peterborough,
Kognitive Sales Solutions
Peterborough, ON
- Full-time
- Part-time
Prior experience in customer service or sales is a bonus; drive and attitude matter more
Added 1 hour ago
W
(CAN) Food Lead Department Manager
Walmart
Camrose, AB
- Full-time
The Food Lead Department Manager supports food area operations by working closely with the Food Assistant Manager to deliver a strong customer experience and efficient daily execution. This…
Added 2 hours ago
SA
Assistant Restaurant Manager
SSP America
Calgary, AB
- Full-time
Full-Service Restaurant w/ Bar Management Experience Required
Added 2 hours ago
Manager Salvage Services
Insurance Corporation of British Columbia
BC · Nanaimo, BC · New Westminster, BC · Prince George, BC · Vernon, BC · Victoria, Brit
Added 3 hours ago
BI
Operations Officer
BLS International
Regina, SK
- Full-time
BLS International Services Ltd. is a globally trusted, AI & tech-enabled service provider to governments and citizens, with a legacy since 2005. It is world’s largest publicly listed Visa &…
Added 3 hours ago
BI
Operations Officer
BLS International
Winnipeg, MB
- Full-time
BLS International Services Ltd. is a globally trusted, AI & tech-enabled service provider to governments and citizens, with a legacy since 2005. It is world’s largest publicly listed Visa &…
Added 3 hours ago
WC
(CAN) Customer Service Manager
Walmart Canada
Quesnel, BC
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 3 hours ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Winkler, MB
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 3 hours ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Winkler, MB
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.

Roots

Sales Associate-Retail

Oshawa, ON, Canada

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Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

Established in 1973, Roots is a proudly Canadian lifestyle brand that celebrates authenticity, quality, and community. Inspired by the great outdoors, we create timeless, sustainable apparel and leather goods designed for comfort and everyday adventure. At Roots, we believe in fostering a culture of inclusivity, creativity, and teamwork – where every team member plays a role in shaping our brand’s legacy. If you bring passion to everything you do, lead with integrity, and believe in the power of collaboration to drive growth, we’d love to have you on our journey!

Sales Associate

At Roots, our Sales Associates are brand ambassadors who enjoy building authentic connections and creating memorable experiences for every customer. We are looking for individuals who enjoy connecting with customers, act with integrity, embrace the freedom to express their individuality, take initiative, thrive in a collaborative environment, and are proud to support their team, community, and the Roots brand.

What You'll Do

Deliver exceptional customer service by confidently engaging and assisting customers.
Build authentic customer relationships that drive sales, customer loyalty, and achievement of individual and store goals.

Take initiative to meet your sales goals and support the success of the store.

Support daily store operations, including POS transactions, merchandising, replenishment, and maintaining visual standards.

Resolve customer concerns with a positive, solutions-focused approach.
Collaborate with teammates and leaders to create an outstanding customer experience.

Stay current on product knowledge and seek opportunities to learn and grow.
Contribute wherever needed to support team success and deliver an exceptional customer experience.

What Makes You Successful

Initiative
- Proactively engages customers and identifies opportunities to sell.
- Takes ownership of personal performance and stays productive without waiting for direction.
Collaboration
- Works effectively with teammates and leaders to deliver an exceptional customer experience.
- Communicates openly, acts with integrity, and supports team success.
Creative Mindset

Adapts to changing customer needs and finds solutions to challenges.
Demonstrates curiosity, applies feedback, and continuously looks for ways to improve.

What You Bring

Retail experience is an asset.
Positive attitude, resilience, and a competitive spirit.
A coachable, dependable, and authentic approach.
Strong communication and relationship-building skills.
Pride in representing the Roots brand.

Role Requirements

Availability to work a minimum of 3 shifts per week including evenings, weekends, and holidays.
Must be available to work during the peak holiday business period, from mid-November through the first week of January.
Ability to stand and move throughout the store for extended periods during a 3-8 hour shift.
Ability to frequently bend, reach, twist, and move merchandise.
Ability to safely lift and carry up to 50 lbs.

Why You'll Love Working Here

50% Employee Discount
Brand Ambassador Program
Collaborative team environment
Opportunities to build sales and customer experience skills
Opportunities for career growth within Roots

If you're passionate about people, love creating memorable customer experiences, and want to be part of a collaborative team, we'd love to hear from you.

At Roots we appreciate that skills and expertise are cultivated through a range of experiences. We are committed to reflecting Canada's diverse landscape in our products, team, and workplace culture. We value your unique perspective and encourage you to apply, even if you don't meet every listed requirement. Accommodations are available for applicants throughout the recruitment process.

Please note: Roots uses technology-assisted tools, including artificial intelligence (AI), to support parts of the recruitment process. These tools may be used to help review applications, assess qualifications, and support interview documentation. All hiring decisions are reviewed and made by our Talent team and key leaders involved in the recruitment process.

The posted salary range is intended to reflect the competitive market value of this role and is provided to support transparency in our hiring process. Final compensation will be determined based on a variety of factors, including but not limited to internal equity, relevant skills, demonstrated knowledge, experience, and overall fit for the position.

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More about this job

Responsibilities

Sales Associates act as brand ambassadors by delivering exceptional customer service and building authentic relationships to drive sales. They also support daily store operations, including merchandising, replenishment, and maintaining visual standards.

Requirements

Candidates should have a positive, coachable attitude and strong communication skills, with retail experience considered an asset. The role requires availability for at least three shifts per week, including evenings, weekends, and holidays, as well as the ability to lift up to 50 lbs.

Skills

Customer service
Sales
Relationship building
Communication
Merchandising
POS transactions
Problem solving
Teamwork
Initiative
Product knowledge
Adaptability
Integrity

Benefits

50% Employee discount
Brand ambassador program
Career growth opportunities

Visa sponsorship

Not detected in the job text

Keywords

Retail
Sales Associate
Customer Service
Merchandising
POS
Brand Ambassador
Apparel
Leather Goods
Inventory Replenishment
Customer Loyalty
Team Collaboration
Visual Standards
Product Knowledge
Inclusivity
Lifestyle Brand

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