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Added 21 mins ago
W
(CAN) Customer Service Manager
Walmart
Kelowna, BC
- Full-time
Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In this role, you lead…
Added 21 mins ago
W
(CAN) Front End Checkout Team Associate
Walmart
Victoria, BC
- Full-time
7.Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 21 mins ago
LC
Produce Assistant Department Manager Full Time Day
Loblaw Companies Limited
Halifax, NS
- Full-time
…products and deals our team members are there to give excellent customer service and memorable experiences. Our Assistant Department Managers are dedicated people leaders who navigate us to…
Added 51 mins ago
EM
Automotive Detailer - Car Washer - Bowmanville
Enterprise Mobility
Clarington, ON · Bowmanville, ON
- $18.25 CAD / hour
- Full-time
…the industry. As an Auto Detailer and Car Washer, you will lead our commitment to exceptional cleaning practices, exceeding standard protocols to ensure the health and safety of…
Added 1 hour ago
W
(CAN) Front End Checkout Team Associate
Walmart
Winkler, MB
- Part-time
7.Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 1 hour ago
W
(CAN) Front End Checkout Team Associates
Walmart
Peace River, AB
- Part-time
7.Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 2 hours ago
Store Manager in Training
Freson Bros.
Stony Plain, AB
Schedule Team Members to ensure that customer and department needs are met
Added 2 hours ago
NF
Grocery Team Leader
Nature's Fare Markets
Kelowna, BC
- Full-time
Walk the walk and talk the talk! Working with the Grocery Manager, you will help lead the grocery team by example, providing exceptional customer service and building a positive team…
Added 2 hours ago
WC
(CAN) Customer Service Manager
Walmart Canada
Kelowna, BC
- $15 CAD / hour
- Full-time
Position Summary...Working as a Customer Service Manager at Walmart Canada is a great opportunity to build strong leadership and operational skills in a fast paced retail environment. In…
Added 2 hours ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Victoria, BC
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 2 hours ago
WC
(CAN) Front End Team Lead-1
Walmart Canada
Charlottetown, PE
- Full-time
…associates through teaching and training. Ensure a high level of customer service while ensuring task…
Added 2 hours ago
AC
Credit Team Lead
Aston Carter
AB · Edmonton, Alberta
- $38 to $42 CAD / hour
- Full-time
The Credit Team Lead protects the business from credit risk by reducing overdue receivables and lowering the cost of carrying accounts receivable. This role leads a team of credit…
Added 3 hours ago
BB
Technical Service Representative (Part Time)
Best Buy Canada
Timmins, ON
- Part-time
Join us and grow your career with our retail team as a technical service representative.
Added 4 hours ago
S
Produce - Supervisor Produce TF Belmont
Sobeys
Langford, BC
- Full-time
The Produce Supervisor is responsible to ensure a superior customer service experience by coaching, and developing friendly, well-trained staff. The Supervisor will supervise the department…
Added 4 hours ago
Marketing Specialist
Cosmetic Physician Partners
Montreal, QC
Monthly Planning Cycle: Lead the monthly strategy cycle across a clinic portfolio. Develop the marketing objective by analyzing revenue, channel performance, retention dynamics, and new…
Added 4 hours ago
SC
chef de quart - Store# 21120, LES GALERIES D'ANJOU
Starbucks Coffee Company
Montreal, QC
- Full-time
…executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to create the Starbucks Experience for our customers by providing legendary…
Added 4 hours ago
TB
PT Support Associate - Seasonal
Tory Burch
Halton Hills, ON
- Part-time
One-to-two years of experience in a high volume, customer-drive retail environment, stock-related experience a plus
Added 4 hours ago
AC
Credit Team Lead
Aston Carter
AB · Edmonton, AB
- $38 to $42 CAD / hour
- Full-time
The Credit Team Lead protects the business from credit risk by reducing overdue receivables and lowering the cost of carrying accounts receivable. This role leads a team of credit…
Added 4 hours ago
L
Meat Department Manager - Full Time
Longo's
Toronto, ON
- Full-time
Are you a talented, passionate leader with a proven record of providing excellent customer service and growing sales?
Added 4 hours ago
CI
Supervisor (Part Time)
Carters Inc.
Victoria, BC
- Part-time
Support store team with Asset Protection through a consistent level of customer service, safety awareness, and operational controls
Added 4 hours ago
KT
310s Automotive Service Technician
Kal Tire
Timmins, ON
- Full-time
This full-service retail shop has established the Light Duty Fleet Centre business and is
Added 4 hours ago
EM
Automotive Detailer - Car Washer - Surrey
Enterprise Mobility
Surrey, BC
- $19.5 CAD / hour
- Full-time
…the industry. As an Auto Detailer and Car Washer, you will lead our commitment to exceptional cleaning practices, exceeding standard protocols to ensure the health and safety of…
Added 5 hours ago
LC
HMR Assistant Department Manager Full Time Day
Loblaw Companies Limited
Halifax, NS
- Full-time
…products and deals our team members are there to give excellent customer service and memorable experiences. Our Assistant Department Managers are dedicated people leaders who navigate us to…
Added 6 hours ago
S-
Assistant Manager
Showcase - Home of the Hottest Trends
Rocky View No 44, AB · Rocky View County, AB
- Full-time
…demonstrating and selling the hottest trending products in retail. You will be asked to maximize the sales of the store by achieving and surpassing personal productivity goals while being a…
Added 7 hours ago
TP
Boutique Manager (Contemporary Women's Fashion)
The Pink Door
Toronto, ON
- Full-time
Sales Leadership & Clienteling: Act as the lead stylist on the floor, cultivating long-term relationships and building a robust personal client book through upscale, personalized customer…

Roots

Sales Associate-Retail

Oshawa, ON, Canada

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Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

Established in 1973, Roots is a proudly Canadian lifestyle brand that celebrates authenticity, quality, and community. Inspired by the great outdoors, we create timeless, sustainable apparel and leather goods designed for comfort and everyday adventure. At Roots, we believe in fostering a culture of inclusivity, creativity, and teamwork – where every team member plays a role in shaping our brand’s legacy. If you bring passion to everything you do, lead with integrity, and believe in the power of collaboration to drive growth, we’d love to have you on our journey!

Sales Associate

At Roots, our Sales Associates are brand ambassadors who enjoy building authentic connections and creating memorable experiences for every customer. We are looking for individuals who enjoy connecting with customers, act with integrity, embrace the freedom to express their individuality, take initiative, thrive in a collaborative environment, and are proud to support their team, community, and the Roots brand.

What You'll Do

Deliver exceptional customer service by confidently engaging and assisting customers.
Build authentic customer relationships that drive sales, customer loyalty, and achievement of individual and store goals.

Take initiative to meet your sales goals and support the success of the store.

Support daily store operations, including POS transactions, merchandising, replenishment, and maintaining visual standards.

Resolve customer concerns with a positive, solutions-focused approach.
Collaborate with teammates and leaders to create an outstanding customer experience.

Stay current on product knowledge and seek opportunities to learn and grow.
Contribute wherever needed to support team success and deliver an exceptional customer experience.

What Makes You Successful

Initiative
- Proactively engages customers and identifies opportunities to sell.
- Takes ownership of personal performance and stays productive without waiting for direction.
Collaboration
- Works effectively with teammates and leaders to deliver an exceptional customer experience.
- Communicates openly, acts with integrity, and supports team success.
Creative Mindset

Adapts to changing customer needs and finds solutions to challenges.
Demonstrates curiosity, applies feedback, and continuously looks for ways to improve.

What You Bring

Retail experience is an asset.
Positive attitude, resilience, and a competitive spirit.
A coachable, dependable, and authentic approach.
Strong communication and relationship-building skills.
Pride in representing the Roots brand.

Role Requirements

Availability to work a minimum of 3 shifts per week including evenings, weekends, and holidays.
Must be available to work during the peak holiday business period, from mid-November through the first week of January.
Ability to stand and move throughout the store for extended periods during a 3-8 hour shift.
Ability to frequently bend, reach, twist, and move merchandise.
Ability to safely lift and carry up to 50 lbs.

Why You'll Love Working Here

50% Employee Discount
Brand Ambassador Program
Collaborative team environment
Opportunities to build sales and customer experience skills
Opportunities for career growth within Roots

If you're passionate about people, love creating memorable customer experiences, and want to be part of a collaborative team, we'd love to hear from you.

At Roots we appreciate that skills and expertise are cultivated through a range of experiences. We are committed to reflecting Canada's diverse landscape in our products, team, and workplace culture. We value your unique perspective and encourage you to apply, even if you don't meet every listed requirement. Accommodations are available for applicants throughout the recruitment process.

Please note: Roots uses technology-assisted tools, including artificial intelligence (AI), to support parts of the recruitment process. These tools may be used to help review applications, assess qualifications, and support interview documentation. All hiring decisions are reviewed and made by our Talent team and key leaders involved in the recruitment process.

The posted salary range is intended to reflect the competitive market value of this role and is provided to support transparency in our hiring process. Final compensation will be determined based on a variety of factors, including but not limited to internal equity, relevant skills, demonstrated knowledge, experience, and overall fit for the position.

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More about this job

Responsibilities

Sales Associates act as brand ambassadors by delivering exceptional customer service and building authentic relationships to drive sales. They also support daily store operations, including merchandising, replenishment, and maintaining visual standards.

Requirements

Candidates should have a positive, coachable attitude and strong communication skills, with retail experience considered an asset. The role requires availability for at least three shifts per week, including evenings, weekends, and holidays, as well as the ability to lift up to 50 lbs.

Skills

Customer service
Sales
Relationship building
Communication
Merchandising
POS transactions
Problem solving
Teamwork
Initiative
Product knowledge
Adaptability
Integrity

Benefits

50% Employee discount
Brand ambassador program
Career growth opportunities

Visa sponsorship

Not detected in the job text

Keywords

Retail
Sales Associate
Customer Service
Merchandising
POS
Brand Ambassador
Apparel
Leather Goods
Inventory Replenishment
Customer Loyalty
Team Collaboration
Visual Standards
Product Knowledge
Inclusivity
Lifestyle Brand

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