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Retail Operations Lead
PetSmart
Red Deer, AB
- Full-time
2+ years of retail supervisory experience in a customer-focused environment.
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CG
Préposé au service alimentaire, Temps plein
Compass Group Canada
ON · Algoma Unorganized North Part, ON
- Full-time
Grâce à un service proactif, à un souci du détail et à une approche axée sur l’hospitalité, la préposée de jour contribue à créer une expérience de travail positive pour les employés, les…
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GA
Stock Associate (FT), Toronto Premium Outlet
Giorgio Armani
Halton Hills, ON
- Part-time
…part of a diverse team, who you will work with to drive sales, support an excellent client experience and ensure the store operates efficiently and effectively. Your ability to combine…
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CG
Barista, Part Time & Full Time
Compass Group Canada
Lethbridge, AB
- Full-time
- Part-time
…being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired…
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CG
Food Service Worker
Compass Group Canada
St. Catharines, ON
- Part-time
Provide service in all retail areas, including cashiering and line serving.
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Head Cashier (Cashier Supervisor)
RONA
Red Deer, AB
- Full-time
Become a vital part of Rona and ensure exceptional customer service by supervising our front-line teams. With your organization, attention to detail and communication skills, you'll train…
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RR
Pharmacist (Full Time)
Revolution Recruiting
Kingston, ON
- Full-time
We’re currently looking for like-minded team members to join our movement, which is to provide the very best care and service to our clients.
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Senior Financial Analyst
BGIS
Markham, ON
- Full-time
…globally, BGIS relentlessly focuses on delivering innovative service solutions that create value for its clients. Globally, BGIS manages over 50,000 facilities totaling more than 600…
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Produce Clerk - Full-time - Yorkton Food Store
Co-op
Yorkton, SK
- Full-time
Customer Service - Answer customer inquiries, promote products
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Bakery Clerk I - Part Time with benefits (Days, evenings and weekends)
Co-op
Carman, MB
- Part-time
Responsible for providing an exceptional level of customer service and maintaining a safe and efficient operation while adhering to all company policies, procedures, and standards,…
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Customer Service Clerk
Co-op
Île-à-la-Crosse, SK
- Part-time
To ensure high level of customer service is provided at all times;
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Casual Cashier
Co-op
Buffalo Narrows, SK
- Part-time
Meet all Meadow Lake Coop guidelines on Dress Code, Personal Hygiene and Customer Service.
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SB
Account Manager
Scandinavian Building Services
Remote, Canada
- Full-time
- Remote
Scandinavian Building Services has been a Canadian leader in retail and commercial cleaning for the last 60 years. Starting as a small family owned and operated business in Edmonton Alberta…
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Customer Experience Representative
Air Liquide
Montreal, QC
- Full-time
Summary Job description : The Customer Experience Center Representative serves as the primary point of contact for industrial gas customers, ensuring seamless order fulfillment and service…
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Accounting Technician (6-months)
AMA - Alberta Motor Association
Edmonton, AB · Administration Centre
- Full-time
Someone who takes pride in delivering excellent customer service.
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Retail Store Associate Part Time Winners - East Village
The TJX Companies, Inc.
Calgary, AB
- Part-time
We’re looking for Retail Associates to join our team in a welcoming environment. Whether you’re starting your career or already have experience, we’re excited to work with you and help you…
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CA-Expert
Apple
Winnipeg, MB
Perform other tasks as needed, including but not limited to providing customer service and support in other areas of the store.
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Store Associate (Part-Time)
Giant Tiger
North Glengarry, ON
- Part-time
…store teams are the heart of our mission, making sure every customer has a great experience and finds the products they need at the right…
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GT
Softgoods Supervisor (Full-Time)
Giant Tiger
Thompson, MB
- Full-time
Ensuring a high level of customer service, for assigned departments
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Sales Lead Channel & Category
Nestle Operational Services Worldwide SA
Toronto, ON · North York, ON
Develop and execute channel and customer strategies to drive revenue, profit, market share, distribution, and category growth across Canadian retail channels.
Added 13 mins ago
Bilingual Credit Analyst
Volkswagen AG
Canada
…solutions for its Customers. The company’s offerings include Retail Leasing, Retail Financing, Commercial Financing for new and used vehicles, and End-of-Term vehicle…
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Tim Hortons Baker & Customer Service Representative
Compass Group Canada
Annan, ON
- Part-time
…being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired…
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Automotive Parts Specialist
UAP Inc.
Port Colborne, ON
- $21 to $28 CAD / hour
- Full-time
NAPA in-store team members take pride in providing excellent customer service! Share your passion for customer service by becoming the face and voice of our store. Join a team that is…
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CG
Food Service Worker
Compass Group Canada
NB · Kings, NB
- Part-time
Provide service in all retail areas, including cashiering and line serving.
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CG
Food Service Worker
Compass Group Canada
St. Catharines, ON
- Part-time
Provide service in all retail areas, including cashiering and line serving.

Roots

Sales Associate-Retail

Vaughan, ON, Canada

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Job details

Posting language: English
Posted: Nov 4, 2026

Original job description

Established in 1973, Roots is a proudly Canadian lifestyle brand that celebrates authenticity, quality, and community. Inspired by the great outdoors, we create timeless, sustainable apparel and leather goods designed for comfort and everyday adventure. At Roots, we believe in fostering a culture of inclusivity, creativity, and teamwork – where every team member plays a role in shaping our brand’s legacy. If you bring passion to everything you do, lead with integrity, and believe in the power of collaboration to drive growth, we’d love to have you on our journey!

Sales Associate

At Roots, our Sales Associates are brand ambassadors who enjoy building authentic connections and creating memorable experiences for every customer. We are looking for individuals who enjoy connecting with customers, act with integrity, embrace the freedom to express their individuality, take initiative, thrive in a collaborative environment, and are proud to support their team, community, and the Roots brand.

What You'll Do

Deliver exceptional customer service by confidently engaging and assisting customers.
Build authentic customer relationships that drive sales, customer loyalty, and achievement of individual and store goals.

Take initiative to meet your sales goals and support the success of the store.

Support daily store operations, including POS transactions, merchandising, replenishment, and maintaining visual standards.

Resolve customer concerns with a positive, solutions-focused approach.
Collaborate with teammates and leaders to create an outstanding customer experience.

Stay current on product knowledge and seek opportunities to learn and grow.
Contribute wherever needed to support team success and deliver an exceptional customer experience.

What Makes You Successful

Initiative
- Proactively engages customers and identifies opportunities to sell.
- Takes ownership of personal performance and stays productive without waiting for direction.
Collaboration
- Works effectively with teammates and leaders to deliver an exceptional customer experience.
- Communicates openly, acts with integrity, and supports team success.
Creative Mindset

Adapts to changing customer needs and finds solutions to challenges.
Demonstrates curiosity, applies feedback, and continuously looks for ways to improve.

What You Bring

Retail experience is an asset.
Positive attitude, resilience, and a competitive spirit.
A coachable, dependable, and authentic approach.
Strong communication and relationship-building skills.
Pride in representing the Roots brand.

Role Requirements

Availability to work a minimum of 3 shifts per week including evenings, weekends, and holidays.
Must be available to work during the peak holiday business period, from mid-November through the first week of January.
Ability to stand and move throughout the store for extended periods during a 3-8 hour shift.
Ability to frequently bend, reach, twist, and move merchandise.
Ability to safely lift and carry up to 50 lbs.

Why You'll Love Working Here

50% Employee Discount
Brand Ambassador Program
Collaborative team environment
Opportunities to build sales and customer experience skills
Opportunities for career growth within Roots

If you're passionate about people, love creating memorable customer experiences, and want to be part of a collaborative team, we'd love to hear from you.

At Roots we appreciate that skills and expertise are cultivated through a range of experiences. We are committed to reflecting Canada's diverse landscape in our products, team, and workplace culture. We value your unique perspective and encourage you to apply, even if you don't meet every listed requirement. Accommodations are available for applicants throughout the recruitment process.

Please note: Roots uses technology-assisted tools, including artificial intelligence (AI), to support parts of the recruitment process. These tools may be used to help review applications, assess qualifications, and support interview documentation. All hiring decisions are reviewed and made by our Talent team and key leaders involved in the recruitment process.

The posted salary range is intended to reflect the competitive market value of this role and is provided to support transparency in our hiring process. Final compensation will be determined based on a variety of factors, including but not limited to internal equity, relevant skills, demonstrated knowledge, experience, and overall fit for the position.

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More about this job

Responsibilities

Sales Associates act as brand ambassadors by delivering exceptional customer service and building authentic relationships to drive sales. They also support daily store operations, including merchandising, replenishment, and maintaining visual standards.

Requirements

Candidates should have a positive attitude, strong communication skills, and the ability to work a minimum of 3 shifts per week including evenings and weekends. The role requires physical stamina to stand for extended periods and the ability to lift up to 50 lbs.

Skills

Customer service
Sales
Relationship building
Communication
Merchandising
POS transactions
Problem solving
Teamwork
Product knowledge
Initiative
Adaptability
Time management

Benefits

50% Employee discount
Brand ambassador program
Career growth opportunities

Visa sponsorship

Not detected in the job text

Keywords

Retail
Sales Associate
Customer Experience
Brand Ambassador
Merchandising
POS
Inventory replenishment
Customer loyalty
Team collaboration
Product knowledge
Lifestyle brand
Apparel
Leather goods
Inclusivity
Integrity

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