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Added 13 mins ago
WC
(CAN) General Merchandise Associate
Walmart Canada
Terrace, BC
- Full-time
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…
Added 13 mins ago
TC
Retail Store Associate Seasonal Marshalls/HomeSense - Yonge & Gerrard
TJX Canada – Winners, Marshalls, HomeSense
Toronto, ON
- Part-time
…environment. Whether you’re starting your career or already have experience, we’re excited to work with you and help you…
Added 13 mins ago
WC
Senior Director, Associate Experience & Talent
Walmart Canada
Mississauga, ON
- Full-time
…belonging so associates thrive and perform; drives a positive associate and customer experience for…
Added 13 mins ago
WC
Préposé au stockage et aux chariots
Walmart Canada
Saint-Georges, QC · St-Georges, QC
- Full-time
…role in creating a safe, organized, and welcoming shopping experience for customers. You are responsible for collecting shopping carts from cart corrals, the parking lot, and the store…
Added 13 mins ago
Part Time (CAN) Pharmacy Assistant
Walmart Canada
Charlottetown, PE
…team player. They are a key member in the delivery of superior customer…
Added 13 mins ago
WC
(CAN) Day Remodel Associate
Walmart Canada
Hanover, ON
- Contract
While executing remodel responsibilities, they consistently demonstrate exceptional customer focus by proactively assisting customers in locating products, answering questions accurately,…
Added 13 mins ago
WC
(CAN) Stockperson/Cartpusher
Walmart Canada
Atholville, NB
- Full-time
…role in creating a safe, organized, and welcoming shopping experience for customers. You are responsible for collecting shopping carts from cart corrals, the parking lot, and the store…
Added 13 mins ago
WC
(CAN) OMNI Customer Fulfillment Associate
Walmart Canada
Terrace, BC
- Full-time
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 13 mins ago
WC
(CAN) Associé, équipe de l’aire des caisses
Walmart Canada
Brossard, QC
- Full-time
Position Summary...To support and process transactions, providing exceptional customer service to ensure a positive shopping experience and drive customer loyalty.
Added 13 mins ago
WC
(CAN) Front End Checkout Team Associate
Walmart Canada
Atholville, NB
- Full-time
Position Summary...To support and process transactions, providing exceptional customer service to ensure a positive shopping experience and drive customer loyalty.
Added 13 mins ago
WC
(CAN) Pharmacy Manager
Walmart Canada
Cold Lake, AB
- Contract
…Associates' scheduling according to business needs, ongoing associate assessment and periodic performance reviews. Responsible for developing and executing business action plans to meet the…
Added 13 mins ago
WC
Customer Service Desk Associate
Walmart Canada
Digby, NS
- Full-time
Position Summary...Working as a Customer Service Desk Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you…
Added 13 mins ago
WC
Stock Unloader Associate
Walmart Canada
Saint John, NB
- Full-time
Position Summary...Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you…
Added 13 mins ago
WC
(CAN) Pharmacy Assistant Full Time
Walmart Canada
Hamilton, ON
- Full-time
…team player. They are a key member in the delivery of superior customer…
Added 13 mins ago
WC
(CAN) OMNI Customer Fulfillment Associate
Walmart Canada
Saskatoon, SK
- Full-time
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 13 mins ago
WC
(CAN) Self Checkout Attendant
Walmart Canada
Mount Pearl, NL
- Contract
…Canada offers a great opportunity to build valuable skills in customer service and retail operations. The Self‑Checkout Attendant supports a positive shopping experience by providing…
Added 13 mins ago
WC
(CAN) General Merchandise Associate
Walmart Canada
Nanaimo, BC
- Full-time
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…
Added 13 mins ago
WC
(CAN) General Merchandise Associate
Walmart Canada
Nanaimo, BC
- Full-time
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…
Added 13 mins ago
WC
General Merchandise Associate
Walmart Canada
Oshawa, ON
- Full-time
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…
Added 13 mins ago
WC
Stockperson/Cartpusher
Walmart Canada
Ottawa, ON
- Full-time
…role in creating a safe, organized, and welcoming shopping experience for customers. You are responsible for collecting shopping carts from cart corrals, the parking lot, and the store…
Added 13 mins ago
TC
Retail Store Associate Temporary Part Time Marshalls-Bathurst
TJX Canada – Winners, Marshalls, HomeSense
Bathurst, NB
- Part-time
…environment. Whether you’re starting your career or already have experience, we’re excited to work with you and help you…
Added 13 mins ago
WC
(CAN) Retail Pharmacy Student (CA)
Walmart Canada
St. John's, NL · Greater St. John's Metropolitan Area
- Full-time
The pay range for this position is $20.15 - $26.42/hr. Rate of pay will be determined based on relevant experience.
Added 13 mins ago
WC
(CAN) General Merchandise Associate
Walmart Canada
Fort McMurray, AB
- Full-time
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…
Added 13 mins ago
WC
(CAN) Associé, marchandise générale
Walmart Canada
Saguenay, QC · Chicoutimi, QC
- Full-time
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…
Added 13 mins ago
WC
Consumables Assistant Manager
Walmart Canada
Alma, QC
- Full-time
…by greeting customers, seeking their feedback and ensuring customer needs, complaints, and issues are resolved within Company guidelines to create a positive shopping experience. As a…

Roots

Team Lead

London, ON, Canada

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Job details

Posting language: English
Posted: Oct 7, 2026

Original job description

WHY JOIN ROOTS?
Roots is not only a brand, it’s a culture and lifestyle. We look for dynamic individuals who are not only interested in retail and fashion, but who enjoy challenges and share our vision for a safer, cleaner, healthier planet.

In addition to our customers, an intrinsic part of our success has always been the people who work here. Roots is a company in which you can grow and benefit from the great opportunities often available. All members of our team are encouraged to ‘spread their roots’.

WHAT WE’RE LOOKING FOR?

The Team Lead links the leadership team and the sales associates by assisting in the operational functions of the store, and motivating the team to exceed goals. Reporting directly to the Store Manager, the Team Lead provides support and coverage to the Store and Assistant Managers in their absence. They model desired selling and customer service behaviours at all times to promote an environment focused on consistent, exceptional and positive in-store experience to customers and employees.

To be successful, you’ll need to possess:

1 + years related experience in a retail apparel environment, luxury retail experience is a plus;
Proven ability to successfully lead a sales team; viewed as a leader among peers;
Proven experience with POS management, daily banking procedures, and submitting timely reports;
Strong organization, and problem solving skills;
Passion for upholding an exceptional customer experience;
Collaborate with others, yet be self-motivated;
Available for varied weekly shifts, including weekends, closing and holidays.

THE IMPACT YOU'LL HAVE

This is an opportunity to shape our company’s future by:

Demonstrate a customer obsessed selling culture and build brand loyalty through excellent product knowledge;
Partner with store management to execute action plans that optimize results and ensure effective execution of all store operational activities;
Contributes ideas and solutions to the leadership team that results in increased productivity and improved operations of the store;
Assist store management in conducting new associate onboarding and trainings;
Coaches associates on customer service fundamentals and provides positive feedback;
Assists in resolving customer service matters;
Oversees and delegates tasks to team to best maximize efficiency of store operations;
Communicates individual and/or team performance feedback to store management;
Ensure team receives scheduled breaks and/or meal periods;
Creates an open outward communication on the sales floor;
Ensure adherence to all company policies, procedures and guidelines;
Perform opening and closing procedures, and any inventory duties as directed.

SOUND LIKE YOU? APPLY NOW!

We’d like to thank everyone who applies, but we can only contact applicants who are most qualified.

Roots Corporation offers a culture that fosters inclusion and respect. We are committed to providing accessible employment practices, in compliance with the AODA. Requests for accommodation can be made at any stage of the recruitment process, applicants are asked to make their needs/requirements known.

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More about this job

Responsibilities

The Team Lead assists store management with operational functions, daily banking, and inventory duties while motivating the team to exceed sales goals. They also provide coaching to associates, resolve customer service matters, and ensure adherence to company policies.

Requirements

Candidates must have at least one year of retail apparel experience and a proven ability to lead a sales team. Strong organizational, problem-solving, and POS management skills are required, along with availability for varied shifts including weekends and holidays.

Skills

Retail apparel
Team leadership
POS management
Banking procedures
Reporting
Organization
Problem solving
Customer experience
Coaching
Inventory management
Communication
Delegation
Training
Sales
Operational support

Benefits

Growth opportunities
Inclusive culture

Visa sponsorship

Not detected in the job text

Keywords

Retail
Apparel
Team Lead
POS
Banking
Inventory
Customer Service
Leadership
Operations
Coaching
Training
Sales
Reporting
Organization
Problem Solving
Brand Loyalty
Onboarding
Retail Management

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