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Added 14 mins ago
MI
Senior Associate, Capital Activity- Private Equity/ Private Markets
MUFG Investor Services
Toronto, ON
- $72,000 to $105,600 CAD / year
- Full-time
…trustee services and depository to securities lending and other banking…
Added 16 mins ago
T
Personal Banking Associate
TD
Toronto, ON
- Full-time
…them with their financial needs? We are seeking a Personal Banking Associate Trainee for our branch office who can guide customers to the appropriate staff member for resolving their…
Added 16 mins ago
T
PIA Client Service Associate
TD
Toronto, ON
- Full-time
…so, then get onboard for the position of PIA Client Service Associate. In this role, you will provide dedicated specialized administrative support to an Investment Advisor or team of…
Added 16 mins ago
GF
Fit4Less Host - Ottawa South Orleans
GoodLife Fitness
Orleans, ON · Ottawa, ON
- Part-time
…on the Jobs Hub in Workday. All job offers and requests for banking information or SIN should be completed only through, and when logged into Workday. We will never send or ask any…
Added 31 mins ago
Customer Experience Associate - Renfrew, ON - 18.75 hours/week
Scotiabank
Renfrew, ON
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 46 mins ago
SD
Superviseur(e) de l’avant du magasin, rémunéré(e) à l’heure – PHX temps partiel Quarts de travail flexibles
Shoppers Drug Mart
Laval, QC
- Part-time
Associate Owners in the Pharmaprix network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the…
Added 46 mins ago
SD
Front Store Supervisor, Hourly Part Time Night Greenlight Requisition
Shoppers Drug Mart
Brampton, ON
- Part-time
May be asked to perform clerical and banking duties
Added 46 mins ago
SD
Front Store Supervisor, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Mississauga, ON
- Part-time
May be asked to perform clerical and banking duties
Added 46 mins ago
SD
Front Store Supervisor, Hourly Full Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Clarenville, NL
- Full-time
May be asked to perform clerical and banking duties
Added 46 mins ago
SD
Front Store Supervisor, Hourly Part Time Day
Shoppers Drug Mart
The Pas, MB
- Part-time
May be asked to perform clerical and banking duties
Added 1 hour ago
T
Personal Banking Associate Trainee
TD
St. Catharines, ON
- Full-time
…them with their financial needs? We are seeking a Personal Banking Associate Trainee for our branch office who can guide customers to the appropriate staff member for resolving their…
Added 1 hour ago
T
Personal Banking Associate Trainee
TD
Calgary, AB
- Full-time
…them with their financial needs? We are seeking a Personal Banking Associate Trainee for our branch office who can guide customers to the appropriate staff member for resolving their…
Added 1 hour ago
T
Personal Banking Associate
TD
Salmon Arm, BC
- Part-time
…them with their financial needs? We are seeking a Personal Banking Associate for our branch office who can guide customers to the appropriate staff member for resolving their financial…
Added 1 hour ago
GF
Fit4Less Manager - London Oakridge
GoodLife Fitness
London, ON
- Full-time
…on the Jobs Hub in Workday. All job offers and requests for banking information or SIN should be completed only through, and when logged into Workday. We will never send or ask any…
Added 1 hour ago
MS
Project Manager – Capital Markets
MSZ Systems
Toronto, ON
- Contract
We are seeking an experienced, AI-forward Associate Director / Senior Program Manager to lead strategic AI-enabled transformation initiatives within Capital Markets.
Added 2 hours ago
R|
Project Manager, Capture and Optimization of Research Data (CORD) Platform
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…technical resources, and methodological tools to facilitate data operations across the full study lifecycle. Reporting to the Associate Director (scientific) and the CORE Manager…
Added 2 hours ago
C(
Associate, Sales & Trading
Clarity (formerly Hiive)
Vancouver, BC
- Full-time
As an Associate, Sales & Trading, you will be a key member of Clarity's front-line team, working directly with individuals who are looking to buy or sell shares on our platform. In this…
Added 3 hours ago
C
Operations Associate
Collabera
Montreal, QC · Greater Montreal Metropolitan Area
- $24 to $25 CAD / hour
- Contract
Experience in financial services or operations preferred.
Added 3 hours ago
MM
Part-Time Financial Service Representative
Money Mart
The Pas, MB
- Part-time
At Money Mart, we understand that not every customer fit with-in traditional banking or prime lending models. That’s why our teams look beyond the credit score to provide accessible,…
Added 3 hours ago
Financial Service Representative
Money Mart
Richmond, BC
At Money Mart, we understand that not every customer fit with-in traditional banking or prime lending models. That’s why our teams look beyond the credit score to provide accessible,…
Added 3 hours ago
Financial Service Representative
Money Mart
Cambridge, ON
At Money Mart, we understand that not every customer fit with-in traditional banking or prime lending models. That’s why our teams look beyond the credit score to provide accessible,…
Added 3 hours ago
C
Investment Associate Co-op – Bilingual - Winter 2027
CIBC
Montreal, QC
- Full-time
As an Investment Associate Co-op, you will work closely with Investment Counsellors at CIBC Private Investment Counsel to help manage their portfolios and develop new business. You’ll…
Added 4 hours ago
SD
Front Store Supervisor, Hourly Full Time Day Greenlight Requisition
Shoppers Drug Mart
Halifax, NS
- Full-time
May be asked to perform clerical and banking duties
Added 4 hours ago
SD
Front Store Supervisor, Hourly Part Time Night
Shoppers Drug Mart
Kingston, ON
- Part-time
May be asked to perform clerical and banking duties
Added 4 hours ago
SD
Front Store Supervisor, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
May be asked to perform clerical and banking duties

Roots

Team Lead

London, ON, Canada

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Job details

Posting language: English
Posted: Oct 7, 2026

Original job description

WHY JOIN ROOTS?
Roots is not only a brand, it’s a culture and lifestyle. We look for dynamic individuals who are not only interested in retail and fashion, but who enjoy challenges and share our vision for a safer, cleaner, healthier planet.

In addition to our customers, an intrinsic part of our success has always been the people who work here. Roots is a company in which you can grow and benefit from the great opportunities often available. All members of our team are encouraged to ‘spread their roots’.

WHAT WE’RE LOOKING FOR?

The Team Lead links the leadership team and the sales associates by assisting in the operational functions of the store, and motivating the team to exceed goals. Reporting directly to the Store Manager, the Team Lead provides support and coverage to the Store and Assistant Managers in their absence. They model desired selling and customer service behaviours at all times to promote an environment focused on consistent, exceptional and positive in-store experience to customers and employees.

To be successful, you’ll need to possess:

1 + years related experience in a retail apparel environment, luxury retail experience is a plus;
Proven ability to successfully lead a sales team; viewed as a leader among peers;
Proven experience with POS management, daily banking procedures, and submitting timely reports;
Strong organization, and problem solving skills;
Passion for upholding an exceptional customer experience;
Collaborate with others, yet be self-motivated;
Available for varied weekly shifts, including weekends, closing and holidays.

THE IMPACT YOU'LL HAVE

This is an opportunity to shape our company’s future by:

Demonstrate a customer obsessed selling culture and build brand loyalty through excellent product knowledge;
Partner with store management to execute action plans that optimize results and ensure effective execution of all store operational activities;
Contributes ideas and solutions to the leadership team that results in increased productivity and improved operations of the store;
Assist store management in conducting new associate onboarding and trainings;
Coaches associates on customer service fundamentals and provides positive feedback;
Assists in resolving customer service matters;
Oversees and delegates tasks to team to best maximize efficiency of store operations;
Communicates individual and/or team performance feedback to store management;
Ensure team receives scheduled breaks and/or meal periods;
Creates an open outward communication on the sales floor;
Ensure adherence to all company policies, procedures and guidelines;
Perform opening and closing procedures, and any inventory duties as directed.

SOUND LIKE YOU? APPLY NOW!

We’d like to thank everyone who applies, but we can only contact applicants who are most qualified.

Roots Corporation offers a culture that fosters inclusion and respect. We are committed to providing accessible employment practices, in compliance with the AODA. Requests for accommodation can be made at any stage of the recruitment process, applicants are asked to make their needs/requirements known.

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More about this job

Responsibilities

The Team Lead assists store management with operational functions, daily banking, and inventory duties while motivating the team to exceed sales goals. They also provide coaching to associates, resolve customer service matters, and ensure adherence to company policies.

Requirements

Candidates must have at least one year of retail apparel experience and a proven ability to lead a sales team. Strong organizational, problem-solving, and POS management skills are required, along with availability for varied shifts including weekends and holidays.

Skills

Retail apparel
Team leadership
POS management
Banking procedures
Reporting
Organization
Problem solving
Customer experience
Coaching
Inventory management
Communication
Delegation
Training
Sales
Operational support

Benefits

Growth opportunities
Inclusive culture

Visa sponsorship

Not detected in the job text

Keywords

Retail
Apparel
Team Lead
POS
Banking
Inventory
Customer Service
Leadership
Operations
Coaching
Training
Sales
Reporting
Organization
Problem Solving
Brand Loyalty
Onboarding
Retail Management

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