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Added 25 mins ago
JUNIOR ASSISTANT MANAGER
Boutique La Vie En Rose
Kelowna, BC
As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.
Added 1 hour ago
Assistant Manager - Etobicoke SmartCentre
Old Navy
Toronto, ON · Etobicoke, ON
Full-time
As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You’re responsible for driving profitable sales growth through all…
Added 1 hour ago
Assistant Manager
EssilorLuxottica Group
Kitchener, ON
The Assistant Manager acts as a leader in absence of, or in support of the Store Manager & behaves as a business owner within the marketplace & LensCrafters organization. Represents…
Added 2 hours ago
Key Holder - Jo Malone London - Parttime - Chinook Centre - Calgary AB
Estée Lauder Companies
Calgary, AB
We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your…
Added 2 hours ago
(CAN) Gérant de rayon leader, marchandise générale
Walmart Canada
Montreal, QC
Full-time
…communicated priorities from the General Merchandise and Fashion Assistant Manager and the Store Management…
Added 7 hours ago
Assistant General Manager
Mary Browns
Windsor, ON
$45,000 to $48,000 CAD / year
Full-time
Reporting to General Manager, the Assistant General Manager will work in conjunction with the General Manager and will oversee and support the operations at the restaurant to ensure…
Added 7 hours ago
Assistant General Manager
Mary Browns
Essex, ON
$45,000 to $48,000 CAD / year
Full-time
Reporting to General Manager, the Assistant General Manager will work in conjunction with the General Manager and will oversee and support the operations at the restaurant to ensure…
Added 8 hours ago
(CAN) Leader de nuit
Walmart Canada
Shawinigan, QC
Full-time
Assumes responsibility for store safety and security in the absence of the Overnight Assistant Manager. Manages accidents occurring during the overnight shift and ensures incidents are…
Added 10 hours ago
Assistant Store Manager - Masonville
Lindt & Sprüngli (Canada), Inc
ON · Ontario, Canada
Full-time
We are looking for an enthusiastic and keen individual to fill the role of Assistant Store Manager for our Lindt Chocolate Shop in Masonville. The ideal candidate must possess strong…
Added 10 hours ago
MAC Cross Iron Mall - Keyholder Part Time - Calgary AB
Estée Lauder Companies
AB
We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your…
Added 15 hours ago
Assistant Store Manager, Ontario Mills
True Religion
Burpee and Mills, ON
$22 to $24 USD / hour
Full-time
The Assistant Store Manager supports the Store Manager in driving store performance through strong sales execution, operational discipline, and exceptional customer experience. This role…
Added 16 hours ago
ASSISTANT MANAGER
Boutique La Vie En Rose
Burlington, ON
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
Added 17 hours ago
ASSISTANT MANAGER-EN
La Vie En Rose
Mascouche, QC
Full-time
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
Added 17 hours ago
ACTING ASSISTANT MANAGER-EN
La Vie En Rose
Laval, QC
Full-time
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
Added 17 hours ago
ASSISTANT MANAGER-EN
La Vie En Rose
Montreal, QC
Full-time
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
Added 17 hours ago
ASSISTANT MANAGER-EN
La Vie En Rose
Pointe-Claire, QC
Full-time
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
Added 17 hours ago
JUNIOR ASSISTANT MANAGER-EN
La Vie En Rose
Montreal, QC
Full-time
As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.
Added 17 hours ago
JUNIOR ASSISTANT MANAGER-EN
La Vie En Rose
Mascouche, QC
Full-time
As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.
Added 17 hours ago
JUNIOR ASSISTANT MANAGER-EN
La Vie En Rose
Oakville, ON
Full-time
As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.
Added 17 hours ago
JUNIOR ASSISTANT MANAGER-EN
La Vie En Rose
Tsawwassen, BC
Full-time
As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.
Added 17 hours ago
JUNIOR ASSISTANT MANAGER-EN
La Vie En Rose
Regina, SK
Full-time
As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.
Added 17 hours ago
Assistant Store Manager
American Iron and Metal
St. Catharines, ON
Full-time
Kenny U-Pull is a division of American Iron & Metal (AIM), a recognized global leader in the metal recycling industry, with more than 125 site locations, 4000 employees worldwide and over…
Added 17 hours ago
Assistant Store Manager
AIM KENNY U-PULL
St. Catharines, ON
Full-time
Kenny U-Pull is a division of American Iron & Metal (AIM), a recognized global leader in the metal recycling industry, with more than 125 site locations, 4000 employees worldwide and over…
Added 19 hours ago
Full Time Team Lead-Retail
Roots
Fredericton, NB
Full-time
…associates by assisting in the operational functions of the store and motivating the team to exceed goals. Reporting directly to the Store Manager, the Team Lead provides support and…
Added 19 hours ago
Keyholder
QE Home
Victoria, BC
Part-time
Assisting the Store Manager and Assistant Manager in leading the team and achieving store objectives.

Roots

Team Lead-Retail

Lasalle, ON, Canada

Posting language: English
Posted: Sep 23, 2026

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Original job description

Established in 1973, Roots is a proudly Canadian lifestyle brand that celebrates authenticity, quality, and community. Inspired by the great outdoors, we create timeless, sustainable apparel and leather goods designed for comfort and everyday adventure. At Roots, we believe in fostering a culture of inclusivity, creativity, and teamwork – where every team member plays a role in shaping our brand’s legacy. If you bring passion to everything you do, lead with integrity, and believe in the power of collaboration to drive growth, we’d love to have you on our journey!

WHAT WE’RE LOOKING FOR?

We are currently hiring for a Team Lead. The Team Lead links the leadership team and the sales associates by assisting in the operational functions of the store and motivating the team to exceed goals. Reporting directly to the Store Manager, the Team Lead provides support and coverage to the Store and Assistant Managers in their absence. They model desired selling and customer service behaviours at all times to promote an environment focused on consistent, exceptional and positive in-store experience to customers and employees.

To be successful, you’ll need to possess:

1 + years related experience in a retail apparel environment, luxury retail experience is a plus;
Proven ability to successfully lead a sales team; viewed as a leader among peers;
Proven experience with POS management, daily banking procedures, and submitting timely reports;
Strong organization, and problem solving skills;
Passion for upholding an exceptional customer experience;
Collaborate with others, yet be self-motivated;
Available for varied weekly shifts, including weekends, closing and holidays.

THE IMPACT YOU'LL HAVE

This is an opportunity to shape our company’s future by:

Demonstrate a customer obsessed selling culture and build brand loyalty through excellent product knowledge;
Partner with store management to execute action plans that optimize results and ensure effective execution of all store operational activities;
Contributes ideas and solutions to the leadership team that results in increased productivity and improved operations of the store;
Assist store management in conducting new associate onboarding and trainings;
Coaches associates on customer service fundamentals and provides positive feedback;
Assists in resolving customer service matters;
Oversees and delegates tasks to team to best maximize efficiency of store operations;
Communicates individual and/or team performance feedback to store management;
Ensure team receives scheduled breaks and/or meal periods;
Creates an open outward communication on the sales floor;
Ensure adherence to all company policies, procedures and guidelines;
Perform opening and closing procedures, and any inventory duties as directed.

WHY JOIN ROOTS?
Roots is not only a brand, it’s a culture and lifestyle. We look for dynamic individuals who are not only interested in retail and fashion, but who enjoy challenges and share our vision for a safer, cleaner, healthier planet.

In addition to our customers, an intrinsic part of our success has always been the people who work here. Roots is a company in which you can grow and benefit from the great opportunities often available. All members of our team are encouraged to ‘spread their roots’.

SOUND LIKE YOU? APPLY NOW!

We’d like to thank everyone who applies, but we can only contact applicants who are most qualified.

At Roots we appreciate that skills and expertise are cultivated through a range of experiences. We are committed to reflecting Canada's diverse landscape in our products, team, and workplace culture. We value your unique perspective and encourage you to apply, even if you don't meet every listed requirement. Accommodations are available for applicants throughout the recruitment process.

Please note: Roots uses technology-assisted tools, including artificial intelligence (AI), to support parts of the recruitment process. These tools may be used to help review applications, assess qualifications, and support interview documentation. All hiring decisions are reviewed and made by our Talent team and key leaders involved in the recruitment process.

The posted salary range is intended to reflect the competitive market value of this role and is provided to support transparency in our hiring process. Final compensation will be determined based on a variety of factors, including but not limited to internal equity, relevant skills, demonstrated knowledge, experience, and overall fit for the position.

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More about this job

Responsibilities

The Team Lead assists in store operational functions and motivates the sales team to exceed performance goals. They also support store management with onboarding, training, and ensuring consistent, exceptional customer service.

Requirements

Candidates must have at least one year of retail apparel experience and proven ability to lead a sales team. Strong organizational skills, proficiency with POS systems, and availability for varied shifts including weekends and holidays are required.

Skills

Retail operations
Team leadership
Customer service
Sales management
POS management
Banking procedures
Problem solving
Organization
Staff training
Inventory management
Communication
Coaching
Conflict resolution
Operational efficiency
Product knowledge

Visa sponsorship

Not detected in the job text

Keywords

Retail
Apparel
Team Lead
Sales
Customer Experience
POS
Banking
Inventory
Onboarding
Training
Leadership
Operations
Lifestyle Brand
Sustainability
Communication
Coaching
Performance Management
Scheduling
Customer Service
Brand Loyalty

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