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Added 10 mins ago
(CAN) Pharmacy Assistant
Walmart Canada
Bradford, ON
Full-time
…Party Information; Any Special Requests; Prescriber; Generic/Brand; Prioritizing Prescriptions with 21st Century…
Added 10 mins ago
Regional Sales Marketing Manager
Eastlink
Camrose, AB
Full-time
We are seeking a driven, entrepreneurial Regional Growth Manager to lead market expansion and business development efforts across Central and Southern Alberta, while supporting growth…
Added 10 mins ago
Brandon - Part-time Merchandiser
Coca-Cola Canada Bottling Limited
Brandon, MB
Part-time
…application questions are answered and that you’ve spoken to your manager. Don't forget that this is a competition, so make sure your resume is up to date and that you're prepared for…
Added 10 mins ago
Store Manager - Menswear (Apparel)
JRoss Retail Recruiters
Sarnia, ON
$50,000 to $60,000 CAD / year
Full-time
…craftsmanship, exceptional fit, and personalized service. As Store Manager, you will lead from the floor, inspire your team, build lasting client relationships, and create a polished…
Added 11 mins ago
Regional Sales Manager
Eastlink
Camrose, AB · Edmonton, AB
We are seeking a driven, entrepreneurial Regional Growth Manager to lead market expansion and business development efforts across Central and Southern Alberta, while supporting growth…
Added 11 mins ago
ASSISTANT MANAGER
Boutique La Vie En Rose
Pointe-Claire, QC
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
Added 11 mins ago
ASSISTANT MANAGER
Boutique La Vie En Rose
Saint-Georges, QC
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
Added 11 mins ago
MANAGER
Boutique La Vie En Rose
Pointe-Claire, QC
Under the supervision of the regional sales manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. Your…
Added 27 mins ago
Liquor Store Assistant Manager - FT (Vernon)
Otter Co-op
Vernon, BC
$42,952 to $58,115.2 CAD / year
Full-time
…learn more about who we are and how you can help bring our brand to life, visit us at…
Added 27 mins ago
Sales Associate
Staples Inc.
Saint John, NB
Part-time
Ensure operational excellence and uphold store brand standards.
Added 27 mins ago
P/T Technology Sales Associate
Staples Canada
Peterborough, ON
Part-time
Ensure operational excellence and uphold store brand standards.
Added 27 mins ago
Sales Associate
Staples Canada
Kitchener, ON
Part-time
Ensure operational excellence and uphold store brand standards.
Added 40 mins ago
Pharmacy Assistant
Walmart Canada
Amherst, NS
Full-time
…Party Information; Any Special Requests; Prescriber; Generic/Brand; Prioritizing Prescriptions with 21st Century…
Added 42 mins ago
Supervisor (Part Time)
Carters Inc.
Toronto, ON
Part-time
As a Part Time Supervisor, you will be the first face of the brand for growing families. You’ll congratulate new parents and grandparents, the first to introduce our new baby essentials,…
Added 42 mins ago
Supervisor (Part Time)
Carters Inc.
Grande Prairie, AB
Part-time
As a Part Time Supervisor, you will be the first face of the brand for growing families. You’ll congratulate new parents and grandparents, the first to introduce our new baby essentials,…
Added 42 mins ago
Associate Sales Manager
The Aldo Group Inc / Le Groupe Aldo Inc.
Montreal, QC
…perks, generous discounts, and the pride of being part of a brand that leads with people, the planet, and its partners at…
Added 42 mins ago
Strategic Revenue Manager
Mars
Bolton, ON · BOL-Mars Canada Inc.
Full-time
The SRM Pricing Manager reports to the Market SRM Head serving as a key business partner and revenue & profitability expert for the local unit. This position drives the strategic execution…
Added 42 mins ago
Marketing Manager Canada
UPL
Canada
The Marketing Manager, Canada is responsible for the strategic management and annual profit and loss performance of assigned product portfolios. This role collaborates closely with…
Added 42 mins ago
Brandon - Part-time Merchandiser
CONA Services
Brandon, MB
Part-time
…application questions are answered and that you’ve spoken to your manager. Don't forget that this is a competition, so make sure your resume is up to date and that you're prepared for…
Added 42 mins ago
Brandon - Part-time Merchandiser
CONA Services
Brandon, MB
Part-time
…application questions are answered and that you’ve spoken to your manager. Don't forget that this is a competition, so make sure your resume is up to date and that you're prepared for…
Added 56 mins ago
Senior Radiographer - MRI
Bupa UK
NS · Cape Breton, NS
Full-time
Undertake any tasks as designated by the Imaging Manager.
Added 57 mins ago
Retail Shift Leader
Canna Cabana
Burlington, ON · Uppermiddle, Burlington, ON
$19 to $21 CAD / hour
Part-time
Oversee the responsibilities of the Store Manager in the absence of SM or ASM
Added 57 mins ago
Analyst, Consumer & Operator Insights
''
Toronto, ON
Full-time
Reporting to the Sr. Manager, North America Insights, you will help build and champion consumer and operator insights that drive business growth. Through consumer research, syndicated data,…
Added 57 mins ago
Team Lead (Full time) - Fairview Park Mall - Kitchener
Reitmans (Canada) Ltée/Ltd
Kitchener, ON
Full-time
RW&CO is a work-from-anywhere fashion brand for style-savvy men and women. Prioritizing fit, fabric quality and versatility, we build collections that help customers look put together…
Added 1 hour ago
Store Associate
The Salvation Army in Canada
Toronto, ON
Part-time
Internal: Store Manager, Corps Officer(s), volunteers, staff

Roots

Team Lead-Retail

Lasalle, ON, Canada

Posting language: English
Posted: Sep 23, 2026

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Original job description

Established in 1973, Roots is a proudly Canadian lifestyle brand that celebrates authenticity, quality, and community. Inspired by the great outdoors, we create timeless, sustainable apparel and leather goods designed for comfort and everyday adventure. At Roots, we believe in fostering a culture of inclusivity, creativity, and teamwork – where every team member plays a role in shaping our brand’s legacy. If you bring passion to everything you do, lead with integrity, and believe in the power of collaboration to drive growth, we’d love to have you on our journey!

WHAT WE’RE LOOKING FOR?

We are currently hiring for a Team Lead. The Team Lead links the leadership team and the sales associates by assisting in the operational functions of the store and motivating the team to exceed goals. Reporting directly to the Store Manager, the Team Lead provides support and coverage to the Store and Assistant Managers in their absence. They model desired selling and customer service behaviours at all times to promote an environment focused on consistent, exceptional and positive in-store experience to customers and employees.

To be successful, you’ll need to possess:

1 + years related experience in a retail apparel environment, luxury retail experience is a plus;
Proven ability to successfully lead a sales team; viewed as a leader among peers;
Proven experience with POS management, daily banking procedures, and submitting timely reports;
Strong organization, and problem solving skills;
Passion for upholding an exceptional customer experience;
Collaborate with others, yet be self-motivated;
Available for varied weekly shifts, including weekends, closing and holidays.

THE IMPACT YOU'LL HAVE

This is an opportunity to shape our company’s future by:

Demonstrate a customer obsessed selling culture and build brand loyalty through excellent product knowledge;
Partner with store management to execute action plans that optimize results and ensure effective execution of all store operational activities;
Contributes ideas and solutions to the leadership team that results in increased productivity and improved operations of the store;
Assist store management in conducting new associate onboarding and trainings;
Coaches associates on customer service fundamentals and provides positive feedback;
Assists in resolving customer service matters;
Oversees and delegates tasks to team to best maximize efficiency of store operations;
Communicates individual and/or team performance feedback to store management;
Ensure team receives scheduled breaks and/or meal periods;
Creates an open outward communication on the sales floor;
Ensure adherence to all company policies, procedures and guidelines;
Perform opening and closing procedures, and any inventory duties as directed.

WHY JOIN ROOTS?
Roots is not only a brand, it’s a culture and lifestyle. We look for dynamic individuals who are not only interested in retail and fashion, but who enjoy challenges and share our vision for a safer, cleaner, healthier planet.

In addition to our customers, an intrinsic part of our success has always been the people who work here. Roots is a company in which you can grow and benefit from the great opportunities often available. All members of our team are encouraged to ‘spread their roots’.

SOUND LIKE YOU? APPLY NOW!

We’d like to thank everyone who applies, but we can only contact applicants who are most qualified.

At Roots we appreciate that skills and expertise are cultivated through a range of experiences. We are committed to reflecting Canada's diverse landscape in our products, team, and workplace culture. We value your unique perspective and encourage you to apply, even if you don't meet every listed requirement. Accommodations are available for applicants throughout the recruitment process.

Please note: Roots uses technology-assisted tools, including artificial intelligence (AI), to support parts of the recruitment process. These tools may be used to help review applications, assess qualifications, and support interview documentation. All hiring decisions are reviewed and made by our Talent team and key leaders involved in the recruitment process.

The posted salary range is intended to reflect the competitive market value of this role and is provided to support transparency in our hiring process. Final compensation will be determined based on a variety of factors, including but not limited to internal equity, relevant skills, demonstrated knowledge, experience, and overall fit for the position.

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More about this job

Responsibilities

The Team Lead assists in store operational functions and motivates the sales team to exceed performance goals. They also support store management with onboarding, training, and ensuring consistent, exceptional customer service.

Requirements

Candidates must have at least one year of retail apparel experience and proven ability to lead a sales team. Strong organizational skills, proficiency with POS systems, and availability for varied shifts including weekends and holidays are required.

Skills

Retail operations
Team leadership
Customer service
Sales management
POS management
Banking procedures
Problem solving
Organization
Staff training
Inventory management
Communication
Coaching
Conflict resolution
Operational efficiency
Product knowledge

Visa sponsorship

Not detected in the job text

Keywords

Retail
Apparel
Team Lead
Sales
Customer Experience
POS
Banking
Inventory
Onboarding
Training
Leadership
Operations
Lifestyle Brand
Sustainability
Communication
Coaching
Performance Management
Scheduling
Customer Service
Brand Loyalty

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