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Added 8 mins ago
Retail Supervisor
FRASER VALLEY BUILDING SUPPLIES INC.
Abbotsford, BC
$22 to $25 CAD / hour
Full-time
Minimum 2 years of retail sales associate experience
Added 8 mins ago
Sales Associate - Sherwood Park Volkswagen
AutoCanada Inc.
Sherwood Park, AB
$40,000 to $90,000 CAD / year
Full-time
Greet and assist customers entering the showroom floor, presenting a professional environment that supports automotive sales while ensuring customer satisfaction
Added 8 mins ago
Sales Associate - Bridges Chevrolet
AutoCanada Inc.
North Battleford, SK
Full-time
Greet and assist customers entering the showroom floor, presenting a professional environment that supports automotive sales while ensuring customer satisfaction
Added 22 mins ago
Store Associate
The Salvation Army in Canada
Winnipeg, MB
Part-time
Assist with donation turnover, replenish inventory levels on the sales floor and remove inventory from sales floor as directed.
Added 22 mins ago
Store Associate
The Salvation Army in Canada
Vancouver, BC
Part-time
Assist with donation turnover, replenish inventory levels on the sales floor and remove inventory from sales floor as directed.
Added 22 mins ago
Shift Supervisor
The Salvation Army in Canada
Sidney, BC
Full-time
…the Thrift Store activities. Otherwise, this role acts as a Sales…
Added 24 mins ago
Part time Stock/Product Operations Associate | Westhills
Urban Barn Ltd.
Calgary, AB
$15.5 to $17 CAD / hour
Part-time
Support Visual presentations including following visual directives and confiming placement of all products on sales floor
Added 38 mins ago
Seasonal Market Sales Associate/Barista (Part-Time & Full-Time) - Eataly Distillery District
Eataly North America
Toronto, ON
$18 CAD / hour
Full-time · Part-time · Contract
The Market Sales Associate provides exceptional guest service across Eataly’s various QSR counters – serving gelato, pastries, coffee, paninis and other Italian treats. The Market Associate…
Added 54 mins ago
(CAN) Fashion Associate
Walmart Canada
Corner Brook, NL
Full-time
Position Summary...Working as a Fashion Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Fashion Associate is a customer service champion that…
Added 54 mins ago
Seasonal Market Sales Associate/Barista (Part-Time & Full-Time) - Eataly Distillery District
Eataly
Toronto, ON
$18 CAD / hour
Full-time · Part-time · Contract
The Market Sales Associate provides exceptional guest service across Eataly’s various QSR counters – serving gelato, pastries, coffee, paninis and other Italian treats. The Market Associate…
Added 54 mins ago
Stock Unloader Associate
Walmart Canada
Flin Flon, MB
Full-time
Position Summary...Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you…
Added 54 mins ago
(CAN) Préposé au déchargement
Walmart Canada
Montreal, QC
Contract
Position Summary...Working as a Stock Unloader Associate at Walmart Canada is an excellent opportunity to build hands‑on experience in a fast‑paced retail environment. In this role, you…
Added 54 mins ago
(CAN) Associé de nuit
Walmart Canada
Montreal, QC
Contract
…relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by unloading trailers, pulling pallets to the floor and assisting in the processing…
Added 54 mins ago
(CAN) Associé des rayons de la mode
Walmart Canada
Sept-Îles, QC
Full-time
Position Summary...Working as a Fashion Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Fashion Associate is a customer service champion that…
Added 54 mins ago
(CAN) Associé de nuit
Walmart Canada
Sept-Îles, QC
Contract
…relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by unloading trailers, pulling pallets to the floor and assisting in the processing…
Added 54 mins ago
(CAN) Associé, marchandise générale
Walmart Canada
Sept-Îles, QC
Full-time
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…
Added 54 mins ago
(CAN) Associé de nuit
Walmart Canada
Sept-Îles, QC
Contract
…relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by unloading trailers, pulling pallets to the floor and assisting in the processing…
Added 54 mins ago
(CAN) Overnight Associate
Walmart Canada
Fort McMurray, AB
Full-time
…relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by unloading trailers, pulling pallets to the floor and assisting in the processing…
Added 54 mins ago
(CAN) Fashion Associate
Walmart Canada
Fort McMurray, AB
Full-time
Position Summary...Working as a Fashion Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Fashion Associate is a customer service champion that…
Added 54 mins ago
GARAGE - Seasonal Sales Associate - Conestoga Mall
Groupe Dynamite, Inc Garage
Waterloo, ON
Part-time
Reporting to the Store Manager, you’ll be the face of our brand. As a Seasonal Sales Associate, your focus is creating an elevated shopping experience - whether it’s styling customers in…
Added 54 mins ago
MERCHANDISE ASSOCIATE
Boutique La Vie En Rose
Laval, QC
Place products on the sales floor efficiently;
Added 54 mins ago
Store Manager
Sherwin-Williams
Brampton, ON
Maintain outstanding store condition and visual merchandising standards, including promotional packages and sales floor displays
Added 54 mins ago
SALES ASSOCIATE
Boutique La Vie En Rose
Vaudreuil-Dorion, QC
Prepare, identify and place products on the sales floor to provide a memorable shopping experience;
Added 54 mins ago
SALES ASSOCIATE
Boutique La Vie En Rose
Laval, QC
Prepare, identify and place products on the sales floor to provide a memorable shopping experience;
Added 1 hour ago
(CAN) Overnight Associate
Walmart Canada
Toronto, ON
Full-time
…relating to receiving and the flow of merchandise through to the sales floor. This will be accomplished by unloading trailers, pulling pallets to the floor and assisting in the processing…

Roots

Team Lead-Retail

Lasalle, ON, Canada

Posting language: English
Posted: Sep 23, 2026

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Original job description

Established in 1973, Roots is a proudly Canadian lifestyle brand that celebrates authenticity, quality, and community. Inspired by the great outdoors, we create timeless, sustainable apparel and leather goods designed for comfort and everyday adventure. At Roots, we believe in fostering a culture of inclusivity, creativity, and teamwork – where every team member plays a role in shaping our brand’s legacy. If you bring passion to everything you do, lead with integrity, and believe in the power of collaboration to drive growth, we’d love to have you on our journey!

WHAT WE’RE LOOKING FOR?

We are currently hiring for a Team Lead. The Team Lead links the leadership team and the sales associates by assisting in the operational functions of the store and motivating the team to exceed goals. Reporting directly to the Store Manager, the Team Lead provides support and coverage to the Store and Assistant Managers in their absence. They model desired selling and customer service behaviours at all times to promote an environment focused on consistent, exceptional and positive in-store experience to customers and employees.

To be successful, you’ll need to possess:

1 + years related experience in a retail apparel environment, luxury retail experience is a plus;
Proven ability to successfully lead a sales team; viewed as a leader among peers;
Proven experience with POS management, daily banking procedures, and submitting timely reports;
Strong organization, and problem solving skills;
Passion for upholding an exceptional customer experience;
Collaborate with others, yet be self-motivated;
Available for varied weekly shifts, including weekends, closing and holidays.

THE IMPACT YOU'LL HAVE

This is an opportunity to shape our company’s future by:

Demonstrate a customer obsessed selling culture and build brand loyalty through excellent product knowledge;
Partner with store management to execute action plans that optimize results and ensure effective execution of all store operational activities;
Contributes ideas and solutions to the leadership team that results in increased productivity and improved operations of the store;
Assist store management in conducting new associate onboarding and trainings;
Coaches associates on customer service fundamentals and provides positive feedback;
Assists in resolving customer service matters;
Oversees and delegates tasks to team to best maximize efficiency of store operations;
Communicates individual and/or team performance feedback to store management;
Ensure team receives scheduled breaks and/or meal periods;
Creates an open outward communication on the sales floor;
Ensure adherence to all company policies, procedures and guidelines;
Perform opening and closing procedures, and any inventory duties as directed.

WHY JOIN ROOTS?
Roots is not only a brand, it’s a culture and lifestyle. We look for dynamic individuals who are not only interested in retail and fashion, but who enjoy challenges and share our vision for a safer, cleaner, healthier planet.

In addition to our customers, an intrinsic part of our success has always been the people who work here. Roots is a company in which you can grow and benefit from the great opportunities often available. All members of our team are encouraged to ‘spread their roots’.

SOUND LIKE YOU? APPLY NOW!

We’d like to thank everyone who applies, but we can only contact applicants who are most qualified.

At Roots we appreciate that skills and expertise are cultivated through a range of experiences. We are committed to reflecting Canada's diverse landscape in our products, team, and workplace culture. We value your unique perspective and encourage you to apply, even if you don't meet every listed requirement. Accommodations are available for applicants throughout the recruitment process.

Please note: Roots uses technology-assisted tools, including artificial intelligence (AI), to support parts of the recruitment process. These tools may be used to help review applications, assess qualifications, and support interview documentation. All hiring decisions are reviewed and made by our Talent team and key leaders involved in the recruitment process.

The posted salary range is intended to reflect the competitive market value of this role and is provided to support transparency in our hiring process. Final compensation will be determined based on a variety of factors, including but not limited to internal equity, relevant skills, demonstrated knowledge, experience, and overall fit for the position.

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More about this job

Responsibilities

The Team Lead assists in store operational functions and motivates the sales team to exceed performance goals. They also support store management with onboarding, training, and ensuring consistent, exceptional customer service.

Requirements

Candidates must have at least one year of retail apparel experience and proven ability to lead a sales team. Strong organizational skills, proficiency with POS systems, and availability for varied shifts including weekends and holidays are required.

Skills

Retail operations
Team leadership
Customer service
Sales management
POS management
Banking procedures
Problem solving
Organization
Staff training
Inventory management
Communication
Coaching
Conflict resolution
Operational efficiency
Product knowledge

Visa sponsorship

Not detected in the job text

Keywords

Retail
Apparel
Team Lead
Sales
Customer Experience
POS
Banking
Inventory
Onboarding
Training
Leadership
Operations
Lifestyle Brand
Sustainability
Communication
Coaching
Performance Management
Scheduling
Customer Service
Brand Loyalty

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