Find work in Canada.

327,253 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 18 mins ago
Client Advisor
Royal Bank of Canada
NS · INVERNESS, Nova Scotia
Full-time
…Specifically, you help clients with their everyday banking, As an RBC ambassador, you add value in the moments that matter most to clients and collaborate with RBC partners to help clients…
Added 33 mins ago
Workplace Experience Curator
Raise
Calgary, AB
Full-time
As a Workplace Experience Curator, you are the welcoming face and brand ambassador at our clients our flagship corporate location in 8th Avenue Place. You will play a pivotal role in…
Added 49 mins ago
Personal Banking Advisor - Calgary Brentwood Village
ATB
Calgary, AB
Full-time
Be a Community Ambassador: Demonstrate cultural sensitivity and self-awareness, investing in community involvement and representing ATB in the market.
Added 1 hour ago
Senior Specialist, Quality Improvement
Ontario Health | Santé Ontario
Toronto, ON
Full-time
A collaborative, values-driven workplace where integrity, care, humility, inspiration, and tenacity shape everything we do
Added 2 hours ago
Product Guide - Seasonal
Arc'teryx Equipment
Toronto, ON
Full-time
Championing Arc’teryx as a brand ambassador both in-store and in the community
Added 2 hours ago
Lead Sales Associate - Part-Time
PVH Corp.
Niagara-on-the-Lake, ON
Part-time
Flexible Workplace: Company-paid holidays, paid time off, seasonal hours, and flexible work schedules.
Added 3 hours ago
Client Advisor
RBC
Oakville, ON
Part-time
As an RBC Ambassador inside our branches, you will put clients first and find solutions to their individual needs. You will champion the RBC brand and drive business by supporting new…
Added 3 hours ago
Banking Advisor
RBC
Nelson, BC
Full-time
…their everyday banking, credit, and investment needs. As an RBC ambassador, you add value in the moments that matter most to clients and collaborate with RBC partners to help clients…
Added 3 hours ago
Banking Advisor
RBC
Estevan, SK
Full-time
…their everyday banking, credit, and investment needs. As an RBC ambassador, you add value in the moments that matter most to clients and collaborate with RBC partners to help clients…
Added 3 hours ago
Banking Advisor
RBC
Killarney-Turtle Mountain, MB
Full-time
…their everyday banking, credit, and investment needs. As an RBC ambassador, you add value in the moments that matter most to clients and collaborate with other RBC partners to help clients…
Added 3 hours ago
Foreign Exchange Teller – Calgary Downtown
Calforex Canada
Calgary, AB
Part-time
The Position Of Teller Is Of a Front-line Ambassador To Both Our Local Clientele And Tourists From Across The Globe. Success At Calforex Relies On The Following
Added 3 hours ago
Host - Harpers Landing
The Landing Restaurant Group
Oakville, ON
Full-time
Be the ambassador of the Guest Journey through driving knowledge around hospitality and salesmanship
Added 4 hours ago
Temporary Sales Associate - Part-Time
PVH Corp.
Winnipeg, MB
Part-time
Brand Ambassador: Stay on top of our unique and timeless fashion. Show off the brand to our customers, winning us fans for life.
Added 4 hours ago
Human Resources Business Partner
Technica Mining
Saskatoon, SK
Full-time
…become the go-to advisor, employee relations lead and culture ambassador for our regional senior leadership team. Few HR roles let you shape a business from day one and then stay to see it…
Added 4 hours ago
Host - Harpers Landing
Recipe Unlimited
Oakville, ON
Be the ambassador of the Guest Journey through driving knowledge around hospitality and salesmanship
Added 4 hours ago
Seasonal Ambassador - Square One Shopping Centre
Lush Fresh Handmade Cosmetics North America
Mississauga, ON
Contract
Policies and Procedures: Ensure you are practicing company standards for opening and closing, product integrity, respectful workplace, and health and safety.
Added 4 hours ago
Seasonal Sales Associate (Devonshire Mall)
Knix
Windsor, ON
$17.9 CAD / hour
Part-time · Contract · Temporary
Work Environment - A one-of-a-kind culture that is committed to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work
Added 4 hours ago
Seasonal Sales Associate (Mission)
Knix
Calgary, AB
$19.7 CAD / hour
Part-time · Contract · Temporary
Work Environment - A one-of-a-kind culture that is committed to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work
Added 4 hours ago
Seasonal Sales Associate (West Edmonton Mall)
Knix
AB
$19.7 CAD / hour
Part-time · Contract · Temporary
Work Environment - A one-of-a-kind culture that is committed to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work
Added 4 hours ago
Seasonal Sales Associate (Market Mall)
Knix
Calgary, AB
$19.7 CAD / hour
Part-time · Contract · Temporary
Work Environment - A one-of-a-kind culture that is committed to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work
Added 4 hours ago
Seasonal Sales Associate (Square One)
Knix
Mississauga, ON
$19.7 CAD / hour
Part-time · Contract · Temporary
Work Environment - A one-of-a-kind culture that is committed to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work
Added 4 hours ago
Seasonal Sales Associate (MacArthur Glen)
Knix
Richmond, BC
$19.7 CAD / hour
Part-time · Contract · Temporary
Work Environment - A one-of-a-kind culture that is committed to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work
Added 4 hours ago
Seasonal Sales Associate (Rideau)
Knix
Ottawa, ON
$19 CAD / hour
Part-time · Contract · Temporary
Work Environment - A one-of-a-kind culture that is committed to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work
Added 4 hours ago
Seasonal Sales Associate (Markville Mall)
Knix
Markham, ON
$19.7 CAD / hour
Part-time · Contract · Temporary
Work Environment - A one-of-a-kind culture that is committed to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work
Added 4 hours ago
Seasonal Sales Associate (West 4th)
Knix
Vancouver, BC
$19.7 CAD / hour
Part-time · Contract · Temporary
Work Environment - A one-of-a-kind culture that is committed to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work

Roots

Team Lead-Retail

Thornhill, ON, Canada

Experience: 1+ year of retail experience, ideally in apparel.
Posting language: English
Posted: Sep 29, 2026

Apply About employer

Applications open in a new tab.

Original job description

Established in 1973, Roots is a proudly Canadian lifestyle brand that celebrates authenticity, quality, and community. Inspired by the great outdoors, we create timeless, sustainable apparel and leather goods designed for comfort and everyday adventure. At Roots, we believe in fostering a culture of inclusivity, creativity, and teamwork – where every team member plays a role in shaping our brand’s legacy. If you bring passion to everything you do, lead with integrity, and believe in the power of collaboration to drive growth, we’d love to have you on our journey!

Team Lead

At Roots, our Team Leads are brand ambassadors who set the tone on the sales floor every shift. Reporting to the Store Manager, you’ll lead by example, coach teammates in the moment, and help the team deliver memorable customer experiences while achieving store goals. Working alongside store management, you'll be a key leader on the floor, guiding daily execution, motivating the team, and driving results through others. We are looking for individuals who act with integrity, take initiative, build trust, and are proud to support their team, community, and the Roots brand.

What You'll Do

Lead by example in customer service, selling behaviours, and store standards to create an exceptional experience for every customer.
Provide on-the-floor coaching, support, and positive feedback throughout the shift to help team members build confidence and skills.
Support the onboarding and training of new and developing team members.
Share goals, priorities, and important information with the team, and motivate them to achieve daily sales, customer experience, and operational goals.
Assist in coordinating team efforts and delegating tasks to support daily priorities, store routines, and scheduled breaks.
Step in to support customer interactions and resolve customer concerns with a calm, solutions-focused approach.
Identify issues and opportunities on the sales floor, take action to address them, and share ideas with the leadership team to improve execution.
Recognize and celebrate team successes and positive behaviours.
Partner with store management to execute action plans and share feedback on individual and team performance.
Support store operations in the absence of management, including opening and closing procedures, POS, daily banking, reporting, and inventory duties.
Uphold all company policies, procedures, and guidelines.

What Makes You Successful

Initiative
- Leads by example in delivering great customer experiences, supporting sales, and coaching team members on the floor.
- Anticipates business needs, identifies opportunities, and takes action without waiting for direction.
Collaboration
- Coordinates team efforts to support daily priorities and store goals, knowing success is measured by the team, not the individual.
- Builds trust and creates an environment where everyone can succeed.
Leading with Purpose
- Communicates expectations clearly, provides on-the-floor coaching, and helps motivate the team every shift.
- Connects daily execution to sales, customer service, and operational goals, and influences results through others.

What You Bring

1+ year of retail experience, ideally in apparel. Experience coaching, training, or leading peers is an asset.
Fairness, accountability, and consistency in your daily actions.
Passion for the customer experience and the Roots brand, and the ability to inspire that enthusiasm in others.
A coaching mindset: you help others grow while continuing to develop yourself.
Resilience and a competitive spirit, staying calm and solutions-focused during busy periods and customer concerns.
Strong communication, organization, and problem-solving skills.
Experience with POS, cash handling, and opening and closing procedures is an asset.

Role Requirements

Availability to work a minimum of 3 shifts per week including evenings, weekends, and holidays.

Must be available to work during the peak holiday business period, from mid-November through the first week of January.
Ability to stand and move throughout the store for extended periods during a shift.
Ability to frequently bend, reach, twist, and move merchandise.
Ability to safely lift and carry up to 50 lbs.

Why You'll Love Working Here

50% Employee Discount
Brand Ambassador Program
Collaborative team environment
Opportunities to build leadership and coaching skills
Opportunities for career growth within Roots

If you're passionate about people, love leading by example, and want to help a team create memorable customer experiences, we'd love to hear from you.

At Roots we appreciate that skills and expertise are cultivated through a range of experiences. We are committed to reflecting Canada's diverse landscape in our products, team, and workplace culture. We value your unique perspective and encourage you to apply, even if you don't meet every listed requirement. Accommodations are available for applicants throughout the recruitment process.

Please note: Roots uses technology-assisted tools, including artificial intelligence (AI), to support parts of the recruitment process. These tools may be used to help review applications, assess qualifications, and support interview documentation. All hiring decisions are reviewed and made by our Talent team and key leaders involved in the recruitment process.

The posted salary range is intended to reflect the competitive market value of this role and is provided to support transparency in our hiring process. Final compensation will be determined based on a variety of factors, including but not limited to internal equity, relevant skills, demonstrated knowledge, experience, and overall fit for the position.

Apply About employer

More about this job

Responsibilities

The Team Lead acts as a brand ambassador by coaching team members, driving sales, and ensuring exceptional customer service on the sales floor. They also support store operations, including opening and closing procedures, inventory management, and daily reporting.

Requirements

Candidates must have at least one year of retail experience, preferably in apparel, with strong leadership and communication skills. The role requires availability for evenings, weekends, and holidays, as well as the physical ability to lift up to 50 lbs.

Skills

Retail leadership
Customer service
Team coaching
Sales floor management
Inventory management
POS systems
Cash handling
Communication
Problem-solving
Organization
Training
Conflict resolution
Operational excellence
Merchandising
Time management
Mentoring

Benefits

50% Employee discount
Brand ambassador program
Career growth opportunities
Leadership and coaching skill development

Visa sponsorship

Not detected in the job text

Keywords

Retail
Apparel
Leadership
Coaching
Customer Experience
Sales Goals
POS
Inventory
Operations
Teamwork
Brand Ambassador
Merchandising
Cash Handling
Onboarding
Training
Performance Management
Communication
Problem Solving
Accountability
Integrity

Report this job