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Added 8 mins ago
FT
Assistant Manager, Calgary Crowfoot
Fountain Tire
Calgary, AB
- Other
A focus on front counter customer service and sales utilizing your previous automotive parts/service and wheel/tire experience
Added 8 mins ago
FT
Inside Sales Representative, Edmonton (Roper Road)
Fountain Tire
Edmonton, AB
- Other
Provide service quotes and receive customer authorization for work to be performed on vehicles, finalize sales, and complete customer follow up.
Added 23 mins ago
BU
Retail Relationship Banker
BMO U.S.
PE · Prince Edward Island, Canada
- Full-time
…channels while recommending tailored solutions addressing both sales and service needs (e.g. everyday banking, retail investments, lending solutions, home financing (including…
Added 23 mins ago
GE
Little Chief Restaurant Breakfast Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Hotel Food & Beverage Manager or Shift Supervisor, the Server is responsible for adhering to all policies and procedures within the Hotel and for making each…
Added 23 mins ago
GE
Little Chief Restaurant Evening Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Hotel Food & Beverage Manager or Shift Supervisor, the Server is responsible for adhering to all policies and procedures within the Hotel and for making each…
Added 23 mins ago
Car Sales Advisor - Hyundai Coquitlam
The Jim Pattison Auto Group
Port Coquitlam, BC
Whether you are experienced in automotive sales or looking to start a new career, this is an exciting opportunity to join a premium brand and build a successful future in the automotive…
Added 38 mins ago
Project Coordinator - Capital Projects
Convergint Technologies Ltd
Dartmouth, NS
…contractors and Convergint staff in matters pertaining to pre-bid sales, project management, project execution and project close-out processes and…
Added 38 mins ago
AI
Finance Manager - Parkland Chrysler Dodge Jeep Ram
AutoCanada Inc.
Spruce Grove, AB
- $190,000 to $240,000 CAD / year
- Full-time
The Automotive Finance Manager is responsible for overseeing the finance and insurance (F&I) department, managing vehicle sales financing, insurance products, and ensuring compliance with…
Added 38 mins ago
BC
Project Manager
BELFOR CANADA INC.
Toronto, ON
- $65,000 to $80,000 CAD / year
- Full-time
Reporting to the General Manager, the Project Manager is the main generator of revenue for the branch. This position’s primary responsibility is to manage and oversee all emergency and…
Added 53 mins ago
E
Relationship Manager
ESOPX
Alert Bay, BC
- Full-time
…fast-paced environment and excel at providing exceptional customer service, we would love to hear from…
Added 53 mins ago
BU
Retail Relationship Banker
BMO U.S.
Quebec, QC
- Full-time
…channels while recommending tailored solutions addressing both sales and service needs (e.g. everyday banking, retail investments, lending solutions, home financing (including…
Added 53 mins ago
BU
Retail Relationship Banker
BMO U.S.
SK · Saskatchewan, Canada
- Full-time
…channels while recommending tailored solutions addressing both sales and service needs (e.g. everyday banking, retail investments, lending solutions, home financing (including…
Added 53 mins ago
BU
Retail Relationship Banker
BMO U.S.
NL · Newfoundland and Labrador, Canada
- Full-time
…channels while recommending tailored solutions addressing both sales and service needs (e.g. everyday banking, retail investments, lending solutions, home financing (including…
Added 53 mins ago
BU
Retail Relationship Banker
BMO U.S.
AB · Alberta, Canada
- Full-time
…channels while recommending tailored solutions addressing both sales and service needs (e.g. everyday banking, retail investments, lending solutions, home financing (including…
Added 53 mins ago
BU
Retail Relationship Banker
BMO U.S.
NS · Nova Scotia, Canada
- Full-time
…channels while recommending tailored solutions addressing both sales and service needs (e.g. everyday banking, retail investments, lending solutions, home financing (including…
Added 53 mins ago
BU
Retail Relationship Banker
BMO U.S.
BC · British Columbia, Canada
- Full-time
…channels while recommending tailored solutions addressing both sales and service needs (e.g. everyday banking, retail investments, lending solutions, home financing (including…
Added 53 mins ago
BU
Retail Relationship Banker
BMO U.S.
ON · Ontario, Canada
- Full-time
…channels while recommending tailored solutions addressing both sales and service needs (e.g. everyday banking, retail investments, lending solutions, home financing (including…
Added 53 mins ago
B
Relationship Manager
BMO
Saint-Hyacinthe, QC · Granby, QC
- Full-time
Strong experience with customer sales and service.
Added 53 mins ago
B
Business Banking Relationship Management
BMO
Montreal, QC · Brossard, QC
- Full-time
Strong experience with customer sales and service.
Added 53 mins ago
B
Business Banking Relationship Manager
BMO
Laval, QC
- Full-time
Strong experience with customer sales and service.
Added 1 hour ago
CC
Merchandiser-Remote
Coca-Cola Canada Bottling Limited
Kelowna, BC
- Part-time
…application questions are answered and that you’ve spoken to your manager. Don't forget that this is a competition, so make sure your resume is up to date and that you're prepared for…
Added 1 hour ago
EC
Run Specialist
Enroute Cycling
Richmond, BC
- Full-time
Provide attentive, knowledgeable service to runners of all levels
Added 1 hour ago
B
Office Manager
Binners
Toronto, ON · Etobicoke, ON
- $70,000 to $90,000 CAD / year
- Full-time
As we enter our next stage of growth, we are looking for an experienced Office Manager to take ownership of the day-to-day management of our office and administrative functions.
Added 1 hour ago
I
Department Sales Manager
IKEA
Calgary, AB
- Full-time
Added 1 hour ago
CS
DURADEK ESTIMATOR (SEASONAL)
Caldek Sundeck Systems Inc.
Calgary, AB
- Full-time
…earn additional income through department bonuses for meeting sales targets. Company Perks: Electric company car provided for work use. Company phone for use with our systems and estimating…

Roots

Team Lead-Retail

Kelowna, BC, Canada

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Job details

Apply by: Nov 1, 2026
Posting language: English
Posted: Oct 2, 2026

Original job description

Established in 1973, Roots is a proudly Canadian lifestyle brand that celebrates authenticity, quality, and community. Inspired by the great outdoors, we create timeless, sustainable apparel and leather goods designed for comfort and everyday adventure. At Roots, we believe in fostering a culture of inclusivity, creativity, and teamwork – where every team member plays a role in shaping our brand’s legacy. If you bring passion to everything you do, lead with integrity, and believe in the power of collaboration to drive growth, we’d love to have you on our journey!

WHAT WE’RE LOOKING FOR?

The Team Lead links the leadership team and the sales associates by assisting in the operational functions of the store, and motivating the team to exceed goals. Reporting directly to the Store Manager, the Team Lead provides support and coverage to the Store and Assistant Managers in their absence. They model desired selling and customer service behaviours at all times to promote an environment focused on consistent, exceptional and positive in-store experience to customers and employees.

To be successful, you’ll need to possess:

1 + years related experience in a retail apparel environment, luxury retail experience is a plus;
Proven ability to successfully lead a sales team; viewed as a leader among peers;
Proven experience with POS management, daily banking procedures, and submitting timely reports;
Strong organization, and problem solving skills;
Passion for upholding an exceptional customer experience;
Collaborate with others, yet be self-motivated;
Available for varied weekly shifts, including weekends, closing and holidays.

THE IMPACT YOU'LL HAVE

This is an opportunity to shape our company’s future by:

Demonstrate a customer obsessed selling culture and build brand loyalty through excellent product knowledge;
Partner with store management to execute action plans that optimize results and ensure effective execution of all store operational activities;
Contributes ideas and solutions to the leadership team that results in increased productivity and improved operations of the store;
Assist store management in conducting new associate onboarding and trainings;
Coaches associates on customer service fundamentals and provides positive feedback;
Assists in resolving customer service matters;
Oversees and delegates tasks to team to best maximize efficiency of store operations;
Communicates individual and/or team performance feedback to store management;
Ensure team receives scheduled breaks and/or meal periods;
Creates an open outward communication on the sales floor;
Ensure adherence to all company policies, procedures and guidelines;
Perform opening and closing procedures, and any inventory duties as directed.

WHY JOIN ROOTS?
Roots is not only a brand, it’s a culture and lifestyle. We look for dynamic individuals who are not only interested in retail and fashion, but who enjoy challenges and share our vision for a safer, cleaner, healthier planet.

In addition to our customers, an intrinsic part of our success has always been the people who work here. Roots is a company in which you can grow and benefit from the great opportunities often available. All members of our team are encouraged to ‘spread their roots’.

SOUND LIKE YOU? APPLY NOW!

We’d like to thank everyone who applies, but we can only contact applicants who are most qualified.

At Roots we appreciate that skills and expertise are cultivated through a range of experiences. We are committed to reflecting Canada's diverse landscape in our products, team, and workplace culture. We value your unique perspective and encourage you to apply, even if you don't meet every listed requirement. Accommodations are available for applicants throughout the recruitment process.

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More about this job

Responsibilities

The Team Lead assists store management with daily operational functions, banking, and inventory while motivating the sales team to exceed performance goals. They model exceptional customer service behaviors and provide coaching to associates to ensure a positive in-store experience.

Requirements

Candidates must have at least one year of experience in a retail apparel environment and a proven ability to lead a sales team. Proficiency in POS systems, daily banking, and strong organizational and problem-solving skills are required.

Skills

Retail management
Sales leadership
Customer service
POS management
Banking procedures
Team motivation
Problem solving
Organization
Staff training
Inventory management
Operational efficiency
Communication
Product knowledge
Conflict resolution
Coaching

Benefits

Employee growth opportunities
Inclusive culture
Team-oriented environment

Visa sponsorship

Not detected in the job text

Keywords

Retail
Apparel
Team Lead
POS
Banking
Inventory
Customer Experience
Sales
Leadership
Onboarding
Training
Operations
Product Knowledge
Brand Loyalty
Retail Management

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