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Added 1 hour ago
LC
Merchandiser, Hourly Part Time Flexible Shifts
Loblaw Companies Limited
Vaughan, ON
- Part-time
Supports Front Store Manager/Assistant Front Store Manager in maintaining the quality and standards
Added 1 hour ago
QC - ASSISTANT STORE MANAGER - ALDO SAINTE-CATHERINE
The Aldo Group Inc / Le Groupe Aldo Inc.
Montreal, QC
As Assistant Store Manager, you’re the Store Manager’s right hand and a key player in creating an amazing store experience. You lead by example, inspire your team to hit sales goals, and…
Added 1 hour ago
7
Store Leader (Manager) Trainee
7-Eleven
Terrace, BC
- Full-time
The Store Leader is the heart and soul of the store. A Store Leader with an Assistant or two make up the store’s leadership team executing merchandising and marketing initiates, driving…
Added 2 hours ago
PV
Keyholder
Pet Valu
Grand Forks, BC
- Part-time
In cases where the Store Manager or Assistant Store Manager are not in the store, Keyholder may assign daily goals and tasks to ACEs.
Added 2 hours ago
PV
Keyholder
Pet Valu
Canada
- Part-time
In cases where the Store Manager or Assistant Store Manager are not in the store, Keyholder may assign daily goals and tasks to ACEs.
Added 2 hours ago
PV
Keyholder
Pet Valu
Canada
- Part-time
In cases where the Store Manager or Assistant Store Manager are not in the store, Keyholder may assign daily goals and tasks to ACEs.
Added 2 hours ago
PV
Keyholder
Pet Valu
Saskatoon, SK
- Part-time
In cases where the Store Manager or Assistant Store Manager are not in the store, Keyholder may assign daily goals and tasks to ACEs.
Added 3 hours ago
BR
Assistant Manager - Robson Centrepoint
Banana Republic
Vancouver, BC
- Full-time
As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You’re responsible for driving profitable sales growth through all…
Added 3 hours ago
BR
Assistant Manager - S Edmonton Common
Banana Republic
AB · Edmonton, AB
- Full-time
As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You’re responsible for driving profitable sales growth through all…
Added 3 hours ago
UO
Urban Outfitters Assistant Manager
Urban Outfitters
Richmond, BC
- $24 CAD / hour
- Full-time
An Assistant Manager supports the service experience, visual processes, and business operations to achieve an engaging and inspiring store environment. The Assistant Manager thinks and acts…
Added 4 hours ago
L
Assistant Manager, Guest Experience | Contract August 2026 - June 2027 | Royalty Crossing Pop Up, PEI
lululemon
Charlottetown, PE
- Full-time
The Assistant Manager, Guest Experience role is an essential part of the store leadership team, ensuring our team members and guests (i.e., customers) receive a quality experience in our…
Added 5 hours ago
L
Assistant Manager, Guest Experience | Place Ste-Foy
lululemon
Quebec, QC
- Full-time
Added 5 hours ago
Assistant Store Manager
JD Sports / Livestock / Size?
London, ON
Our Retail team is looking for an Assistant Store Manager at our CF Masonville Place location. Come join our quickly growing and developing team at JD Sports Canada. Main responsibilities…
Added 5 hours ago
JC
Assistant Manager
JYSK Canada
London, ON
- $43,000 to $48,000 CAD / year
- Full-time
As the Assistant Manager, you will assist the store management team in instilling the company values and customer promises within your team and in the store through modeling, coaching, and…
Added 6 hours ago
GD
DYNAMITE - Assistant Manager - Carrefour de L'Estrie
Groupe Dynamite, Inc Garage
Sherbrooke, QC
- Full-time
Reporting to the Store Manager, your main focus as the Assistant Manager is to assist the Store Manager in all aspects of the store operations, by providing leadership that optimizes sales…
Added 6 hours ago
GD
DYNAMITE - Assistant Manager - Cornwall Centre
Groupe Dynamite, Inc Garage
Regina, SK
- Full-time
Reporting to the Store Manager, your main focus as the Assistant Manager is to assist the Store Manager in all aspects of the store operations, by providing leadership that optimizes sales…
Added 6 hours ago
GD
DYNAMITE - Assistant Manager - Centre Eaton Montreal
Groupe Dynamite, Inc Garage
Montreal, QC
- Full-time
Reporting to the Store Manager, your main focus as the Assistant Manager is to assist the Store Manager in all aspects of the store operations, by providing leadership that optimizes sales…
Added 6 hours ago
TT
Assistant Store Manager Winners Homesense Summit Shopping Centre
The TJX Companies, Inc.
Kamloops, BC
- Full-time
We’re looking for an Assistant Store Manager who is passionate about fostering an inclusive and supportive environment. In this role, you’ll empower your team to deliver unforgettable…
Added 7 hours ago
Customer Experience Manager
Laura Canada
Saskatoon, SK
As part of Management, the Store Assistant Manager possesses a passion for fashion and customer service. They recruit and lead a winning team that provides a unique and memorable shopping…
Added 7 hours ago
TS
Assistant Store Manager
The Salvation Army Canada and Bermuda Territory
Brantford, ON
- Full-time
This position provides support to the Store Manager in the organization and supervision of all operational areas of the retail store. This position ensures the mission of The Salvation Army…
Added 8 hours ago
JUNIOR ASSISTANT MANAGER
Boutique La Vie En Rose
Joliette, QC
As a member of the management team, you will support the assistant manager and manager in achieving sales goals, maintaining our company standards and motivating your team to excel.
Added 8 hours ago
ASSISTANT MANAGER
Boutique La Vie En Rose
Rouyn-Noranda, QC
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
Added 8 hours ago
ASSISTANT MANAGER
Boutique La Vie En Rose
Longueuil, QC · GREENFIELD PARK, QC
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
Added 8 hours ago
SJ
Assistant Store Manager - Peoples Jewellers - Lime Ridge Mall
Signet Jewelers
Hamilton, ON · Canada - Lime Ridge Mall - Hamilton, ON
- Full-time
Join our team as an Assistant Store Manager and have a positive impact on many lives. Our Assistant Store Managers assist the Store Manager in maintaining daily focus on individual and team…
Added 8 hours ago
FB
Assistant Meat Manager
Farm Boy Inc.
Ottawa, ON
- From $21 CAD / hour
- Full-time
You’ll work alongside the Department Manager to help deliver standout service and operational excellence that reflect Farm Boy’s commitment to the best fresh shopping experience. Through…

Roots

Team Lead-Retail

Kelowna, BC, Canada

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Job details

Apply by: Nov 1, 2026
Posting language: English
Posted: Oct 2, 2026

Original job description

Established in 1973, Roots is a proudly Canadian lifestyle brand that celebrates authenticity, quality, and community. Inspired by the great outdoors, we create timeless, sustainable apparel and leather goods designed for comfort and everyday adventure. At Roots, we believe in fostering a culture of inclusivity, creativity, and teamwork – where every team member plays a role in shaping our brand’s legacy. If you bring passion to everything you do, lead with integrity, and believe in the power of collaboration to drive growth, we’d love to have you on our journey!

WHAT WE’RE LOOKING FOR?

The Team Lead links the leadership team and the sales associates by assisting in the operational functions of the store, and motivating the team to exceed goals. Reporting directly to the Store Manager, the Team Lead provides support and coverage to the Store and Assistant Managers in their absence. They model desired selling and customer service behaviours at all times to promote an environment focused on consistent, exceptional and positive in-store experience to customers and employees.

To be successful, you’ll need to possess:

1 + years related experience in a retail apparel environment, luxury retail experience is a plus;
Proven ability to successfully lead a sales team; viewed as a leader among peers;
Proven experience with POS management, daily banking procedures, and submitting timely reports;
Strong organization, and problem solving skills;
Passion for upholding an exceptional customer experience;
Collaborate with others, yet be self-motivated;
Available for varied weekly shifts, including weekends, closing and holidays.

THE IMPACT YOU'LL HAVE

This is an opportunity to shape our company’s future by:

Demonstrate a customer obsessed selling culture and build brand loyalty through excellent product knowledge;
Partner with store management to execute action plans that optimize results and ensure effective execution of all store operational activities;
Contributes ideas and solutions to the leadership team that results in increased productivity and improved operations of the store;
Assist store management in conducting new associate onboarding and trainings;
Coaches associates on customer service fundamentals and provides positive feedback;
Assists in resolving customer service matters;
Oversees and delegates tasks to team to best maximize efficiency of store operations;
Communicates individual and/or team performance feedback to store management;
Ensure team receives scheduled breaks and/or meal periods;
Creates an open outward communication on the sales floor;
Ensure adherence to all company policies, procedures and guidelines;
Perform opening and closing procedures, and any inventory duties as directed.

WHY JOIN ROOTS?
Roots is not only a brand, it’s a culture and lifestyle. We look for dynamic individuals who are not only interested in retail and fashion, but who enjoy challenges and share our vision for a safer, cleaner, healthier planet.

In addition to our customers, an intrinsic part of our success has always been the people who work here. Roots is a company in which you can grow and benefit from the great opportunities often available. All members of our team are encouraged to ‘spread their roots’.

SOUND LIKE YOU? APPLY NOW!

We’d like to thank everyone who applies, but we can only contact applicants who are most qualified.

At Roots we appreciate that skills and expertise are cultivated through a range of experiences. We are committed to reflecting Canada's diverse landscape in our products, team, and workplace culture. We value your unique perspective and encourage you to apply, even if you don't meet every listed requirement. Accommodations are available for applicants throughout the recruitment process.

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More about this job

Responsibilities

The Team Lead assists store management with daily operational functions, banking, and inventory while motivating the sales team to exceed performance goals. They model exceptional customer service behaviors and provide coaching to associates to ensure a positive in-store experience.

Requirements

Candidates must have at least one year of experience in a retail apparel environment and a proven ability to lead a sales team. Proficiency in POS systems, daily banking, and strong organizational and problem-solving skills are required.

Skills

Retail management
Sales leadership
Customer service
POS management
Banking procedures
Team motivation
Problem solving
Organization
Staff training
Inventory management
Operational efficiency
Communication
Product knowledge
Conflict resolution
Coaching

Benefits

Employee growth opportunities
Inclusive culture
Team-oriented environment

Visa sponsorship

Not detected in the job text

Keywords

Retail
Apparel
Team Lead
POS
Banking
Inventory
Customer Experience
Sales
Leadership
Onboarding
Training
Operations
Product Knowledge
Brand Loyalty
Retail Management

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