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Added 4 mins ago
UO
Development Officer
University of Victoria
Victoria, BC
- Full-time
Jointly reporting to the hiring Associate Director of Faculty Development, and to the Dean or unit head of an assigned portfolio, or a Senior Development Officer (SDO) if in place, the…
Added 4 mins ago
WC
(CAN) People Greeter
Walmart Canada
Sussex, NB
- Full-time
Added 4 mins ago
WC
(CAN) Caissier
Walmart Canada
Magog, QC
- Full-time
Added 4 mins ago
WC
(CAN) Caissier
Walmart Canada
Magog, QC
- Contract
Added 4 mins ago
WC
Stocking 1 Team Associate
Walmart Canada
Saint John, NB
- Full-time
…and new merchandise all in a safe and clean environment. This Associate will function as part of a team to strategically plan and execute duties based on workload and operational…
Added 4 mins ago
WC
(CAN) Produce Stocker
Walmart Canada
Prince Albert, SK
- Full-time
Added 4 mins ago
WC
(CAN) Asset Protection Associate
Walmart Canada
Belleville, ON
- Full-time
Position Summary...The Asset Protection Associate plays a key role in creating and maintaining a safe, secure, and professional store environment for customers, associates, visitors, and…
Added 4 mins ago
WC
(CAN) OMNI Customer Fulfillment Associate
Walmart Canada
Toronto, ON
- Full-time
Position Summary...Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you…
Added 4 mins ago
WC
(CAN) Directs Store Delivery Associate
Walmart Canada
Oshawa, ON
- Full-time
Position Summary...Working as a Directs Store Delivery Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you…
Added 4 mins ago
WC
(CAN) Dairy Frozen Associate
Walmart Canada
Vaughan, ON
- Full-time
Position Summary...Working as a Dairy/Frozen Associate at Walmart Canada is a great opportunity to build valuable skills in a fast paced retail environment. In this role, you deliver…
Added 34 mins ago
DF
Retail Support Associate | Erin Mills
Decisive Farming by TELUS Agriculture
Mississauga, ON
- Full-time
As a Seasonal Retail Support Associate in our stores, you can expect to:
Added 34 mins ago
R|
Project Manager, Capture and Optimization of Research Data (CORD) Platform
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…operations across the full study lifecycle. Reporting to the Associate Director (scientific) and the CORE Manager (administrative), the incumbent will support Principal Investigators with…
Added 1 hour ago
J
Pharmacy Assistant, Hourly Part Time Flexible Shifts Greenlight Requisition
Jobbe
Moncton, NB
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 1 hour ago
J
Beauty Specialist, Hourly Part Time Flexible Shifts Greenlight Requisition
Jobbe
New Glasgow, NS
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 1 hour ago
J
Flow Crew Supervisor
Jobbe
Moncton, NB
- Full-time
…participating in meetings in addition to the duties of a sales associate. The starting wage for this position is…
Added 1 hour ago
J
Power Engineer - Second Class
Jobbe
Grand Falls, NB
- Part-time
Added 1 hour ago
J
Delivery Specialist
Jobbe
Bathurst, NB
- $19 CAD / hour
- Part-time
Added 1 hour ago
J
Pharmacist, Hourly Part Time Flexible Shifts Greenlight Requisition
Jobbe
NS · Nova Scotia, Canada
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 1 hour ago
R
Fashion Associate (Part time) - New Sudbury Center
RW&CO
Sudbury, ON · Greater Sudbury, ON
- Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 1 hour ago
J
Registered Nurse
Jobbe
Quispamsis, NB
- Part-time
Part-Time Customer Service Associate - Bilingual
Added 1 hour ago
J
Meat Cutter Full Time Day Greenlight Requisition
Jobbe
NB · New Brunswick, Canada
- Full-time
Part-Time Customer Service Associate - Bilingual
Added 1 hour ago
J
SAP Operations Clerk Part Time Day
Jobbe
NB · New Brunswick, Canada
- Part-time
Part-Time Customer Service Associate - Bilingual
Added 1 hour ago
J
Retail Sales Associate – Part-Time
Jobbe
Fredericton, NB
- $15.9 to $16.2 CAD / hour
- Part-time
…for future openings. While this posting for a Retail Sales Associate – Part-Time at our Store 4148-Uptown Centre-Fredericton, NB E3B 3C1 remains open year-round, actual hiring needs may…
Added 1 hour ago
J
Beauty Specialist, Hourly Part Time Flexible Shifts Greenlight Requisition
Jobbe
Saint John, NB
- Part-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…
Added 1 hour ago
J
Part-Time Customer Service Associate - Bilingual
Jobbe
Saint John, NB
- Part-time
Reporting to the Customer Service Team Lead, the Customer Service Associate must assist customers in processing their requests and ensure the data is accurate.

Roots

Team Lead-Retail

Montreal, QC, Canada

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Job details

Apply by: Nov 1, 2026
Posting language: English
Posted: Jun 10, 2026

Original job description

Established in 1973, Roots is a proudly Canadian lifestyle brand that celebrates authenticity, quality, and community. Inspired by the great outdoors, we create timeless, sustainable apparel and leather goods designed for comfort and everyday adventure. At Roots, we believe in fostering a culture of inclusivity, creativity, and teamwork – where every team member plays a role in shaping our brand’s legacy. If you bring passion to everything you do, lead with integrity, and believe in the power of collaboration to drive growth, we’d love to have you on our journey!

WHAT WE’RE LOOKING FOR?

We are currently hiring for a Team Lead. The Team Lead links the leadership team and the sales associates by assisting in the operational functions of the store and motivating the team to exceed goals. Reporting directly to the Store Manager, the Team Lead provides support and coverage to the Store and Assistant Managers in their absence. They model desired selling and customer service behaviours at all times to promote an environment focused on consistent, exceptional and positive in-store experience to customers and employees.

To be successful, you’ll need to possess:

1 + years related experience in a retail apparel environment, luxury retail experience is a plus;
Proven ability to successfully lead a sales team; viewed as a leader among peers;
Proven experience with POS management, daily banking procedures, and submitting timely reports;
Strong organization, and problem solving skills;
Passion for upholding an exceptional customer experience;
Collaborate with others, yet be self-motivated;
Available for varied weekly shifts, including weekends, closing and holidays.

THE IMPACT YOU'LL HAVE

This is an opportunity to shape our company’s future by:

Demonstrate a customer obsessed selling culture and build brand loyalty through excellent product knowledge;
Partner with store management to execute action plans that optimize results and ensure effective execution of all store operational activities;
Contributes ideas and solutions to the leadership team that results in increased productivity and improved operations of the store;
Assist store management in conducting new associate onboarding and trainings;
Coaches associates on customer service fundamentals and provides positive feedback;
Assists in resolving customer service matters;
Oversees and delegates tasks to team to best maximize efficiency of store operations;
Communicates individual and/or team performance feedback to store management;
Ensure team receives scheduled breaks and/or meal periods;
Creates an open outward communication on the sales floor;
Ensure adherence to all company policies, procedures and guidelines;
Perform opening and closing procedures, and any inventory duties as directed.

WHY JOIN ROOTS?
Roots is not only a brand, it’s a culture and lifestyle. We look for dynamic individuals who are not only interested in retail and fashion, but who enjoy challenges and share our vision for a safer, cleaner, healthier planet.

In addition to our customers, an intrinsic part of our success has always been the people who work here. Roots is a company in which you can grow and benefit from the great opportunities often available. All members of our team are encouraged to ‘spread their roots’.

SOUND LIKE YOU? APPLY NOW!

We’d like to thank everyone who applies, but we can only contact applicants who are most qualified.

At Roots we appreciate that skills and expertise are cultivated through a range of experiences. We are committed to reflecting Canada's diverse landscape in our products, team, and workplace culture. We value your unique perspective and encourage you to apply, even if you don't meet every listed requirement. Accommodations are available for applicants throughout the recruitment process.

Please note: Roots uses technology-assisted tools, including artificial intelligence (AI), to support parts of the recruitment process. These tools may be used to help review applications, assess qualifications, and support interview documentation. All hiring decisions are reviewed and made by our Talent team and key leaders involved in the recruitment process.

The posted salary range is intended to reflect the competitive market value of this role and is provided to support transparency in our hiring process. Final compensation will be determined based on a variety of factors, including but not limited to internal equity, relevant skills, demonstrated knowledge, experience, and overall fit for the position.

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More about this job

Responsibilities

The Team Lead assists in store operational functions and motivates the sales team to exceed performance goals. They also provide support to store management, oversee daily tasks, and ensure an exceptional customer experience.

Requirements

Candidates must have at least one year of experience in a retail apparel environment and proven ability to lead a sales team. Proficiency in POS management, banking procedures, and strong organizational skills are required.

Skills

Retail operations
Team leadership
Sales management
Customer service
POS management
Banking procedures
Reporting
Organization
Problem solving
Staff training
Onboarding
Inventory management
Coaching
Communication
Conflict resolution
Product knowledge

Visa sponsorship

Not detected in the job text

Keywords

Retail
Apparel
Leadership
Sales
POS
Inventory
Customer experience
Operations
Onboarding
Training
Banking
Reporting
Team management
Coaching
Lifestyle brand
Sustainability
Communication
Problem solving
Organization
Performance feedback

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