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Added 15 mins ago
KC
Restaurant manager
KFC Canada (Yum! Brands Subsidiary)
Golden, BC
- Full-time
Plan, organize, direct, control and evaluate daily operations
Added 15 mins ago
KC
operations manager - trade, broadcasting and other services
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Added 15 mins ago
SP
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Previous experience in hospitality, room reservations, hotel operations, sales, or administrative fields.
Added 15 mins ago
DM
Sr. Manager, Operations Governance
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- Full-time
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Added 15 mins ago
DM
Sr. Manager, Strategic Planning
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Added 15 mins ago
SS
restaurant manager
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AB · Edmonton, AB
- Full-time
Added 15 mins ago
D
Assistant Team Leader
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- $19.4 to $19.79 CAD / hour
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The Assistant Team Leader provides support to the management team in executing and overseeing daily retail store operations, ensuring excellent customer service, and maintaining a…
Added 15 mins ago
P
Operations manager, restaurant
Petro-Canada
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- Full-time
Added 15 mins ago
V
Gestionnaire des opérations éoliennes - Dégélis, QC (Degelis, Quebec, CA, G5T 0C1)
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Wind Site Operations Manager - Degelis (3 hours from Quebec)
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LC
Administrative Assistant – Delta
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Reports To: HR Department & Delta Operations Manager
Added 15 mins ago
IE
assistant manager - food services
Indian Essence Bistro
Fort St. John, BC
- Full-time
Added 15 mins ago
GF
assistant manager, restaurant
Grinner's Food Systems
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- Full-time
Added 15 mins ago
RP
Assistant Spa Manager
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- Full-time
To lead and manage the day-to-day operations of the spa, inspiring the team with energy, passion, and a commitment to delivering exceptional guest service. Support the Spa Manager in…
Added 15 mins ago
A
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- Full-time
Reporting to the Director, Infrastructure Operations, the Principal Network Engineer is responsible for designing, implementing, and providing technical leadership for modern network…
Added 15 mins ago
TO
Public Works Foreman
Town of Peace River
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Added 15 mins ago
AW
retail sales manager
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- Full-time
Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
Added 15 mins ago
BG
Governance & Compliance - Placement Year
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Goodwood, ON
- Internship
…from day one, gaining practical insights into the corporate operations of a world-class automotive…
Added 15 mins ago
B
Warehouse Operator - Part-Time - Saanich
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Saanich, BC
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May require you to work weekends and statutory holidays, as scheduled by the Store Manager
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VF
Head Guard
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Reports To: Aquatics Manager and Aquatic Operations Coordinator
Added 15 mins ago
BG
Future Talent Events Placement Year
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…from day one, gaining practical insights into the corporate operations of a world-class automotive…
Added 16 mins ago
L
Retail Assistant Store Manager
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Fredericton, NB
- Full-time
- Are you an existing Store Manager or Assistant Store Manager with experience in creating a team environment, to coach, develop and motivate your team to deliver great results?
Added 30 mins ago
AC
Site Superintendent – Nova Scotia
Avondale Construction Ltd
Halifax, NS
- Full-time
…day to day management of a construction site, executing field operations in a manner consistent with Company…
Added 30 mins ago
AC
Site Superintendent – New Brunswick
Avondale Construction Ltd
Halifax, NS
- Full-time
…day to day management of a construction site, executing field operations in a manner consistent with Company…
Added 1 hour ago
DB
Part Time Bridal Sales
David's Bridal
Dartmouth, NS
- $16 to $22.32 CAD / hour
- Part-time
…Process, and performing duties related to the presentation and operations of the store. S/he reports to the Store Manager in partnership with the Sales Manager. Bridal Stylists are brand…
Added 1 hour ago
DB
Part Time Bridal Sales
David's Bridal
Woodbridge, ON
- $16 to $25.8 CAD / hour
- Part-time
…behaviors, and performing duties related to the presentation and operations of the store. S/he reports to the Store Manager in partnership with the Sales Manager. Bridal Stylists are brand…

Roots

Team Lead-Retail

Montreal, QC, Canada

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Applications open in a new tab.

Job details

Apply by: Nov 1, 2026
Posting language: English
Posted: Jun 10, 2026

Original job description

Established in 1973, Roots is a proudly Canadian lifestyle brand that celebrates authenticity, quality, and community. Inspired by the great outdoors, we create timeless, sustainable apparel and leather goods designed for comfort and everyday adventure. At Roots, we believe in fostering a culture of inclusivity, creativity, and teamwork – where every team member plays a role in shaping our brand’s legacy. If you bring passion to everything you do, lead with integrity, and believe in the power of collaboration to drive growth, we’d love to have you on our journey!

WHAT WE’RE LOOKING FOR?

We are currently hiring for a Team Lead. The Team Lead links the leadership team and the sales associates by assisting in the operational functions of the store and motivating the team to exceed goals. Reporting directly to the Store Manager, the Team Lead provides support and coverage to the Store and Assistant Managers in their absence. They model desired selling and customer service behaviours at all times to promote an environment focused on consistent, exceptional and positive in-store experience to customers and employees.

To be successful, you’ll need to possess:

1 + years related experience in a retail apparel environment, luxury retail experience is a plus;
Proven ability to successfully lead a sales team; viewed as a leader among peers;
Proven experience with POS management, daily banking procedures, and submitting timely reports;
Strong organization, and problem solving skills;
Passion for upholding an exceptional customer experience;
Collaborate with others, yet be self-motivated;
Available for varied weekly shifts, including weekends, closing and holidays.

THE IMPACT YOU'LL HAVE

This is an opportunity to shape our company’s future by:

Demonstrate a customer obsessed selling culture and build brand loyalty through excellent product knowledge;
Partner with store management to execute action plans that optimize results and ensure effective execution of all store operational activities;
Contributes ideas and solutions to the leadership team that results in increased productivity and improved operations of the store;
Assist store management in conducting new associate onboarding and trainings;
Coaches associates on customer service fundamentals and provides positive feedback;
Assists in resolving customer service matters;
Oversees and delegates tasks to team to best maximize efficiency of store operations;
Communicates individual and/or team performance feedback to store management;
Ensure team receives scheduled breaks and/or meal periods;
Creates an open outward communication on the sales floor;
Ensure adherence to all company policies, procedures and guidelines;
Perform opening and closing procedures, and any inventory duties as directed.

WHY JOIN ROOTS?
Roots is not only a brand, it’s a culture and lifestyle. We look for dynamic individuals who are not only interested in retail and fashion, but who enjoy challenges and share our vision for a safer, cleaner, healthier planet.

In addition to our customers, an intrinsic part of our success has always been the people who work here. Roots is a company in which you can grow and benefit from the great opportunities often available. All members of our team are encouraged to ‘spread their roots’.

SOUND LIKE YOU? APPLY NOW!

We’d like to thank everyone who applies, but we can only contact applicants who are most qualified.

At Roots we appreciate that skills and expertise are cultivated through a range of experiences. We are committed to reflecting Canada's diverse landscape in our products, team, and workplace culture. We value your unique perspective and encourage you to apply, even if you don't meet every listed requirement. Accommodations are available for applicants throughout the recruitment process.

Please note: Roots uses technology-assisted tools, including artificial intelligence (AI), to support parts of the recruitment process. These tools may be used to help review applications, assess qualifications, and support interview documentation. All hiring decisions are reviewed and made by our Talent team and key leaders involved in the recruitment process.

The posted salary range is intended to reflect the competitive market value of this role and is provided to support transparency in our hiring process. Final compensation will be determined based on a variety of factors, including but not limited to internal equity, relevant skills, demonstrated knowledge, experience, and overall fit for the position.

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More about this job

Responsibilities

The Team Lead assists in store operational functions and motivates the sales team to exceed performance goals. They also provide support to store management, oversee daily tasks, and ensure an exceptional customer experience.

Requirements

Candidates must have at least one year of experience in a retail apparel environment and proven ability to lead a sales team. Proficiency in POS management, banking procedures, and strong organizational skills are required.

Skills

Retail operations
Team leadership
Sales management
Customer service
POS management
Banking procedures
Reporting
Organization
Problem solving
Staff training
Onboarding
Inventory management
Coaching
Communication
Conflict resolution
Product knowledge

Visa sponsorship

Not detected in the job text

Keywords

Retail
Apparel
Leadership
Sales
POS
Inventory
Customer experience
Operations
Onboarding
Training
Banking
Reporting
Team management
Coaching
Lifestyle brand
Sustainability
Communication
Problem solving
Organization
Performance feedback

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