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Added 13 mins ago
WC
(CAN) Overnight Assistant Manager
Walmart Canada
Halifax, NS
- Full-time
Position Summary...To support the Store Manager and manage store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable…
Added 13 mins ago
TS
Union Store Associate
The Salvation Army in Canada
Brantford, ON
- Part-time
Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.
Added 13 mins ago
TS
Union Store Associate
The Salvation Army in Canada
Brantford, ON
- Part-time
Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.
Added 13 mins ago
AS
Warehouse Worker / Customer Service
Aptico Supply
Flesherton, ON
- Full-time
Maintain a neat and clean sales floor and warehouse, arrange merchandise in a visually appealing manner and provide customers with a winning shopping experience. You should also be able to…
Added 13 mins ago
PL
Business Development Manager – Transportation & Logistics.
Phantom Logistics
Bolton, ON
- Full-time
🚛 WE’RE HIRING | Business Development Manager – Transportation & Logistics
Added 13 mins ago
LA
Sales Consultant (Yorkdale Volkswagen)
Leeder Automotive Inc.
Toronto, ON · North York, ON
- Full-time
Job Title: New Vehicle Sales & Leasing Consultant
Added 13 mins ago
TS
Store Associate
The Salvation Army in Canada
Vancouver, BC
- Full-time
Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.
Added 13 mins ago
MS
Business Development Manager
MacDonald Search Group
Mississauga, ON
- Full-time
…desire to expand, our client is adding a new member to the sales team. Do you have a track record of success in sales growth and winning new business? Do you have experience in the aluminum…
Added 14 mins ago
C
Client Service Manager, Trade Finance Operations
CIBC
Toronto, ON
- Full-time
…Institutions (FI) and Global Transaction Banking (GTB) Trade Finance Sales (TF Sales) Relationship Managers who have responsibility for the origination activities related to delivery of…
Added 14 mins ago
BM
Key Holder - Mississauga, ON
Brand Momentum
Mississauga, ON
- $18.7 to $19.1 CAD / hour
- Full-time
The Keyholder role is essential in supporting the store team. This role is responsible for providing excellent customer service, driving sales, and assisting with various store duties. As a…
Added 14 mins ago
B
Manager, Media Partnerships
BMO
Toronto, ON · YNG
- Full-time
Blue Rewards Media is looking for a highly motivated, results-driven Manager, Media Sales. This unique hybrid "hunter" role is designed for an experienced media sales professional who…
Added 14 mins ago
B
Regional Manager, Retail Insurance
BMO
Montreal, QC · HO
- Full-time
Drives sales results for designated products being sold through internal BMO channels by improving BMO employees’ product knowledge expertise and customer needs conversations in order to…
Added 14 mins ago
B
Associate Director, Deposits
BMO
Toronto, ON · FCP
- Full-time
Build and maintain strong relationships with Private Banking, BMO Nesbitt Burns, and other frontline sales teams.
Added 14 mins ago
B
Marketing Coordinator, Winter 2027 (Co-op/Internship) - 8 Months
BMO
Toronto, ON · BMOPLACE
- Full-time
Maintains/updates internal web content, presentations and sales aids with current information.
Added 14 mins ago
B
Private Banking Officer (Contract)
BMO
Edmonton, AB · Enbridge
- Full-time
…superior level of courteous, knowledgeable and professional service to all existing and potential clients displaying a comprehensive knowledge of products. Recognizes the appropriate time…
Added 14 mins ago
B
Mortgage Specialist
BMO
Toronto, ON
- Full-time
Strong interpersonal, sales, customer service, and negotiation skills.
Added 14 mins ago
OR
Wireless Manager - 3034 Georgetown
OSL Retail Services Inc
Georgetown, ON
- Other
Proven ability to drive Team, Sales Results and Service, with operational effectiveness
Added 30 mins ago
Accounts Payable Specialist
ATS Automation
Cambridge, ON
…and value-added solutions including pre-automation and after-sales services, ATS businesses address the sophisticated manufacturing automation and service needs of multinational customers…
Added 30 mins ago
FT
Tire Technician/ Service Truck Operator, Edson
Fountain Tire
Edson, AB
- Other
…and communicating with customers on all aspects of repair, service and tire…
Added 30 mins ago
CC
Retail Store Manager
Canna Cabana
Regina, SK · Victoria Square, Regina, SK
- Full-time
The Retail Store Manager is responsible for the daily operations and profitability of the establishment according to set goals and business objectives. Daily operations include staff…
Added 30 mins ago
CC
Retail Shift Leader
Canna Cabana
Milton, ON
- $19 to $21 CAD / hour
- Full-time
Be the sales and customer service leader/role model in the absence of SM/ASM
Added 30 mins ago
CC
Retail Shift Leader
Canna Cabana
Ottawa, ON · Rideau, Ottawa, ON
- $19 to $21 CAD / hour
- Part-time
Be the sales and customer service leader/role model in the absence of SM/ASM
Added 30 mins ago
CC
Retail Shift Leader
Canna Cabana
Ottawa, ON · Byward, Ottawa, ON
- $19 to $21 CAD / hour
- Full-time
Be the sales and customer service leader/role model in the absence of SM/ASM
Added 30 mins ago
RB
Client Advisor
Royal Bank of Canada
Lunenburg, NS
- Full-time
…you have the self-motivation to deliver exceptional customer service and thrive in a target based performance environment, you can build a great career with us as a future Account…
Added 30 mins ago
P
GTM Enablement Manager
Procurify
Remote, Canada
- Full-time
- Remote
As a GTM Enablement Manager, you will architect the systems, workflows, and intelligence that drive the performance and effectiveness of all GTM teams - including Sales, Customer Experience…

Roots

Team Lead-Retail

Montreal, QC, Canada

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Applications open in a new tab.

Job details

Apply by: Nov 1, 2026
Posting language: English
Posted: Jun 10, 2026

Original job description

Established in 1973, Roots is a proudly Canadian lifestyle brand that celebrates authenticity, quality, and community. Inspired by the great outdoors, we create timeless, sustainable apparel and leather goods designed for comfort and everyday adventure. At Roots, we believe in fostering a culture of inclusivity, creativity, and teamwork – where every team member plays a role in shaping our brand’s legacy. If you bring passion to everything you do, lead with integrity, and believe in the power of collaboration to drive growth, we’d love to have you on our journey!

WHAT WE’RE LOOKING FOR?

We are currently hiring for a Team Lead. The Team Lead links the leadership team and the sales associates by assisting in the operational functions of the store and motivating the team to exceed goals. Reporting directly to the Store Manager, the Team Lead provides support and coverage to the Store and Assistant Managers in their absence. They model desired selling and customer service behaviours at all times to promote an environment focused on consistent, exceptional and positive in-store experience to customers and employees.

To be successful, you’ll need to possess:

1 + years related experience in a retail apparel environment, luxury retail experience is a plus;
Proven ability to successfully lead a sales team; viewed as a leader among peers;
Proven experience with POS management, daily banking procedures, and submitting timely reports;
Strong organization, and problem solving skills;
Passion for upholding an exceptional customer experience;
Collaborate with others, yet be self-motivated;
Available for varied weekly shifts, including weekends, closing and holidays.

THE IMPACT YOU'LL HAVE

This is an opportunity to shape our company’s future by:

Demonstrate a customer obsessed selling culture and build brand loyalty through excellent product knowledge;
Partner with store management to execute action plans that optimize results and ensure effective execution of all store operational activities;
Contributes ideas and solutions to the leadership team that results in increased productivity and improved operations of the store;
Assist store management in conducting new associate onboarding and trainings;
Coaches associates on customer service fundamentals and provides positive feedback;
Assists in resolving customer service matters;
Oversees and delegates tasks to team to best maximize efficiency of store operations;
Communicates individual and/or team performance feedback to store management;
Ensure team receives scheduled breaks and/or meal periods;
Creates an open outward communication on the sales floor;
Ensure adherence to all company policies, procedures and guidelines;
Perform opening and closing procedures, and any inventory duties as directed.

WHY JOIN ROOTS?
Roots is not only a brand, it’s a culture and lifestyle. We look for dynamic individuals who are not only interested in retail and fashion, but who enjoy challenges and share our vision for a safer, cleaner, healthier planet.

In addition to our customers, an intrinsic part of our success has always been the people who work here. Roots is a company in which you can grow and benefit from the great opportunities often available. All members of our team are encouraged to ‘spread their roots’.

SOUND LIKE YOU? APPLY NOW!

We’d like to thank everyone who applies, but we can only contact applicants who are most qualified.

At Roots we appreciate that skills and expertise are cultivated through a range of experiences. We are committed to reflecting Canada's diverse landscape in our products, team, and workplace culture. We value your unique perspective and encourage you to apply, even if you don't meet every listed requirement. Accommodations are available for applicants throughout the recruitment process.

Please note: Roots uses technology-assisted tools, including artificial intelligence (AI), to support parts of the recruitment process. These tools may be used to help review applications, assess qualifications, and support interview documentation. All hiring decisions are reviewed and made by our Talent team and key leaders involved in the recruitment process.

The posted salary range is intended to reflect the competitive market value of this role and is provided to support transparency in our hiring process. Final compensation will be determined based on a variety of factors, including but not limited to internal equity, relevant skills, demonstrated knowledge, experience, and overall fit for the position.

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More about this job

Responsibilities

The Team Lead assists in store operational functions and motivates the sales team to exceed performance goals. They also provide support to store management, oversee daily tasks, and ensure an exceptional customer experience.

Requirements

Candidates must have at least one year of experience in a retail apparel environment and proven ability to lead a sales team. Proficiency in POS management, banking procedures, and strong organizational skills are required.

Skills

Retail operations
Team leadership
Sales management
Customer service
POS management
Banking procedures
Reporting
Organization
Problem solving
Staff training
Onboarding
Inventory management
Coaching
Communication
Conflict resolution
Product knowledge

Visa sponsorship

Not detected in the job text

Keywords

Retail
Apparel
Leadership
Sales
POS
Inventory
Customer experience
Operations
Onboarding
Training
Banking
Reporting
Team management
Coaching
Lifestyle brand
Sustainability
Communication
Problem solving
Organization
Performance feedback

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