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Rotor Wing Captain * Hiring National and International
Ornge
ON · Kenora, ON
- Full-time
We are: One unified team, leaders in health equity, we save lives and preserve health.
Added 2 mins ago
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Transportation Planning Supervisor - Dispatch
Reimer Associates Inc.
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- $68,000 to $83,000 CAD / year
- Full-time
…the role. If you are selected for further consideration, a member of our Team will be in touch with you directly. Due to the high volume of applications we receive, we are unable to respond…
Added 2 mins ago
SJ
Manager Occupational Therapy, Physiotherapy and Recreational Therapy
St. Joseph's Healthcare Hamilton
Hamilton, ON
- $66.33 to $76.9 CAD / hour
- Full-time
…rehabilitative and therapeutic services across the organization. As a member of the Therapeutics Management Team, the Manager is accountable for the planning, implementation, and evaluation…
Added 2 mins ago
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Buyer
Samuel, Son & Co.
Cambridge, ON
- Full-time
- Effective time management skills, ability to prioritize, able to work as a member of a team.
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Quality Control Inspector
TricorBraun
Toronto, ON
- Full-time
At TricorBraun, we're more than a packaging company - we're a team of problem-solvers committed to delivering exceptional products and service to our customers. We invest in our people,…
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1H
Bellperson
1 Hotels
Toronto, ON
- $17.6 to $19.1 CAD / hour
- Full-time
Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. As a part of our team, you can…
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food service supervisor
Wendy's
Fernie, BC
- Full-time
Ensure that food and service meet quality control standards
Added 3 mins ago
Operations Admin-Driver Coordinator
Fastfrate Group
Windsor, ON
Well-organized, enthusiastic, professional and a positive team member
Added 3 mins ago
Supplements and Personal Care Team Member
Goodness Me! Natural Food Market
Brantford, ON
Goodness Me! is now hiring part-time Supplements Team Member for our Brantford store location.
Added 3 mins ago
Grocery Team Member
Goodness Me! Natural Food Market
Brantford, ON
Goodness Me! is now hiring a full-time Grocery Team Member for our Brantford store location.
Added 3 mins ago
The Good Kitchen Team Member
Goodness Me! Natural Food Market
Guelph, ON
If this sounds like you, we want to hear about it! Goodness Me! is now hiring a part-time Cashier / Good Kitchen Front Counter Team Member for our Guelph location.
Added 3 mins ago
Commercial Operations Coordinator
Trudell Medical Group
London, ON
Our Company: Trudell Healthcare Solutions Inc. is a Canadian, family-owned clinical and service-oriented distributor providing unique, innovative products to select segments of the Canadian…
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VP, Centralized Operations
Alectra Utilities
Hamilton, ON · Vaughan, ON
As a member of the Executive Leadership Team, you will contribute to enterprise-wide strategy, lead complex operational initiatives, foster a high-performance and inclusive culture, and…
Added 3 mins ago
Security
Northland Properties
Calgary, AB
As a member of the Security Team, you will ensure that our staff, property, company assets and our valued guests are secure and protected at all times by interacting with customers and…
Added 3 mins ago
CA
Tilbury South ONroute - Part-Time Weekends - Crew Member - Tim Hortons and Burger King
Careers at ONroute
Chatham-Kent, ON · Tilbury, ON
- Part-time
While previous experience working in restaurants, food service or retail as a cashier, barista, food prep, customer service/sales associate or team member is always great, the most…
Added 3 mins ago
Medical Secretary/Receptionist
NorWest Community Health Centres
Armstrong, ON
We are currently seeking a Casual Receptionist/Secretary who as a valuable member of the Community Health Centre team, is responsible for greeting clients, handling incoming telephone calls…
Added 17 mins ago
MR
General Construction Labourer
Maple Reinders
Pickering, ON
- Full-time
Ability to work well with a team and independently
Added 17 mins ago
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hotel front desk supervisor
Northern Rockies Lodge
Muncho Lake, BC
- Full-time
Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
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Food Service I
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Part-time
Imagine a supportive employer, fantastic work-life balance, and the opportunity to make a difference. As a dedicated member of the Nutrition Food Service (NFS) team, you could make a…
Added 17 mins ago
AH
Food Service I
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Part-time
Imagine a supportive employer, fantastic work-life balance, and the opportunity to make a difference. As a dedicated member of the Nutrition Food Service (NFS) team, you could make a…
Added 17 mins ago
AH
Supervisor
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Part-time
…Food Services and is responsible for maintaining patient food service operations at the site level. This position provides direction to front line workers and ensures that patients and…
Added 17 mins ago
Retail Sales Associate Part Time
Moores Clothing
Woodbridge, ON
…inspirational, inclusive, and innovative culture, so that every team member has a true sense of belonging. We help people confidently express their true selves so they can be their…
Added 17 mins ago
AH
Registered Nurse
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Temporary
An exciting opportunity exists in AHS, Calgary Zone. The South Health Campus (SHC) is a full-service hospital that provides services to Calgary in high-need areas including Women’s Health,…
Added 17 mins ago
AH
Registered Nurse
Alberta Health Services
Brooks, AB
- Part-time
…Nursing Practice Standards. Knowledge of Continuing Care Health Service Standards. Negotiating skills with clients, caregivers and families. Family assessment skills. Effective oral and…
Added 17 mins ago
AH
Care Aide Learner
Alberta Health Services
Manning, AB
- Part-time
…range and complexity of the Health Care Aide. As an unregulated member of the collaborative healthcare team and under the supervision of a regulated nursing professional, you will provide…

Roots

Team Lead-Retail

London, ON, Canada

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Job details

Experience: 1+ year of retail experience, ideally in apparel.
Posting language: English
Posted: Oct 5, 2026

Original job description

Established in 1973, Roots is a proudly Canadian lifestyle brand that celebrates authenticity, quality, and community. Inspired by the great outdoors, we create timeless, sustainable apparel and leather goods designed for comfort and everyday adventure. At Roots, we believe in fostering a culture of inclusivity, creativity, and teamwork – where every team member plays a role in shaping our brand’s legacy. If you bring passion to everything you do, lead with integrity, and believe in the power of collaboration to drive growth, we’d love to have you on our journey!

Team Lead

At Roots, our Team Leads are brand ambassadors who set the tone on the sales floor every shift. Reporting to the Store Manager, you’ll lead by example, coach teammates in the moment, and help the team deliver memorable customer experiences while achieving store goals. Working alongside store management, you'll be a key leader on the floor, guiding daily execution, motivating the team, and driving results through others. We are looking for individuals who act with integrity, take initiative, build trust, and are proud to support their team, community, and the Roots brand.

What You'll Do

Lead by example in customer service, selling behaviours, and store standards to create an exceptional experience for every customer.
Provide on-the-floor coaching, support, and positive feedback throughout the shift to help team members build confidence and skills.
Support the onboarding and training of new and developing team members.
Share goals, priorities, and important information with the team, and motivate them to achieve daily sales, customer experience, and operational goals.
Assist in coordinating team efforts and delegating tasks to support daily priorities, store routines, and scheduled breaks.
Step in to support customer interactions and resolve customer concerns with a calm, solutions-focused approach.
Identify issues and opportunities on the sales floor, take action to address them, and share ideas with the leadership team to improve execution.
Recognize and celebrate team successes and positive behaviours.
Partner with store management to execute action plans and share feedback on individual and team performance.
Support store operations in the absence of management, including opening and closing procedures, POS, daily banking, reporting, and inventory duties.
Uphold all company policies, procedures, and guidelines.

What Makes You Successful

Initiative
- Leads by example in delivering great customer experiences, supporting sales, and coaching team members on the floor.
- Anticipates business needs, identifies opportunities, and takes action without waiting for direction.
Collaboration
- Coordinates team efforts to support daily priorities and store goals, knowing success is measured by the team, not the individual.
- Builds trust and creates an environment where everyone can succeed.
Leading with Purpose
- Communicates expectations clearly, provides on-the-floor coaching, and helps motivate the team every shift.
- Connects daily execution to sales, customer service, and operational goals, and influences results through others.

What You Bring

1+ year of retail experience, ideally in apparel. Experience coaching, training, or leading peers is an asset.
Fairness, accountability, and consistency in your daily actions.
Passion for the customer experience and the Roots brand, and the ability to inspire that enthusiasm in others.
A coaching mindset: you help others grow while continuing to develop yourself.
Resilience and a competitive spirit, staying calm and solutions-focused during busy periods and customer concerns.
Strong communication, organization, and problem-solving skills.
Experience with POS, cash handling, and opening and closing procedures is an asset.

Role Requirements

Availability to work a minimum of 3 shifts per week including evenings, weekends, and holidays.

Must be available to work during the peak holiday business period, from mid-November through the first week of January.
Ability to stand and move throughout the store for extended periods during a shift.
Ability to frequently bend, reach, twist, and move merchandise.
Ability to safely lift and carry up to 50 lbs.

Why You'll Love Working Here

50% Employee Discount
Brand Ambassador Program
Collaborative team environment
Opportunities to build leadership and coaching skills
Opportunities for career growth within Roots

If you're passionate about people, love leading by example, and want to help a team create memorable customer experiences, we'd love to hear from you.

At Roots we appreciate that skills and expertise are cultivated through a range of experiences. We are committed to reflecting Canada's diverse landscape in our products, team, and workplace culture. We value your unique perspective and encourage you to apply, even if you don't meet every listed requirement. Accommodations are available for applicants throughout the recruitment process.

Please note: Roots uses technology-assisted tools, including artificial intelligence (AI), to support parts of the recruitment process. These tools may be used to help review applications, assess qualifications, and support interview documentation. All hiring decisions are reviewed and made by our Talent team and key leaders involved in the recruitment process.

The posted salary range is intended to reflect the competitive market value of this role and is provided to support transparency in our hiring process. Final compensation will be determined based on a variety of factors, including but not limited to internal equity, relevant skills, demonstrated knowledge, experience, and overall fit for the position.

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More about this job

Responsibilities

The Team Lead acts as a brand ambassador, guiding daily sales floor execution and motivating the team to achieve store goals. They provide on-the-floor coaching, support store operations, and ensure an exceptional customer experience.

Requirements

Candidates must have at least one year of retail experience, preferably in apparel, and demonstrate strong leadership and communication skills. Availability for evenings, weekends, and the peak holiday season is required.

Skills

Retail sales
Team leadership
Coaching
Customer service
Inventory management
POS systems
Cash handling
Communication
Problem-solving
Organization
Training
Conflict resolution
Merchandising
Operational management

Benefits

50% Employee discount
Brand ambassador program
Career growth opportunities
Leadership and coaching skill development

Visa sponsorship

Not detected in the job text

Keywords

Retail
Team Lead
Apparel
Customer Experience
Sales Floor
Coaching
Leadership
Inventory
POS
Cash Handling
Operations
Brand Ambassador
Merchandising
Training
Onboarding
Communication
Problem-solving
Teamwork
Integrity
Initiative

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