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Added 22 mins ago
EB
Beauty Advisor - The Cosmetic Company Store - Seasonal - Part Time - Cookstown, ON
ELC Beauty LLC
Cookstown, ON
- Part-time
…provide a welcoming, inspirational and personalized in⁃store experience which educates and delights our…
Added 38 mins ago
C
Tapered Insulation Designer/Estimator
Carlisle
Winnipeg, MB
- Full-time
…Tapered designs, troubleshoot onsite issues and provide general customer…
Added 52 mins ago
TH
Department Supervisor: Full Time - DUNCAN
The Home Depot Canada
Duncan, BC
- Full-time
…customers, associates & peers in order to provide exceptional customer service and achieve top line sales with strong merchandising and product…
Added 52 mins ago
TH
SUPERVISEUR 23/24/59
The Home Depot Canada
Duncan, BC
- Full-time
…customers, associates & peers in order to provide exceptional customer service and achieve top line sales with strong merchandising and product…
Added 52 mins ago
CC
Tapered Insulation Designer/Estimator
Carlisle Construction Materials
Winnipeg, MB
- Full-time
…Tapered designs, troubleshoot onsite issues and provide general customer…
Added 52 mins ago
SD
Superviseur(e) de l’avant du magasin, rémunéré(e) à l’heure – PHX temps partiel jour
Shoppers Drug Mart
Victoriaville, QC
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 52 mins ago
SD
Pharmacien(ne), rémunéré(e) à l’heure – PHX temps plein Quarts de travail flexibles
Shoppers Drug Mart
Victoriaville, QC
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 52 mins ago
SD
Superviseur(e) de l’avant du magasin, rémunéré(e) à l’heure – PHX temps partiel Quarts de travail flexibles
Shoppers Drug Mart
Victoriaville, QC
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 52 mins ago
SD
Pharmacy Assistant, Hourly Part Time Day
Shoppers Drug Mart
Ottawa, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 52 mins ago
SD
Pharmacy Manager, Hourly Full Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
New Glasgow, NS
- Full-time
Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand.…
Added 52 mins ago
W
Produce Stocker
Walmart
Bathurst, NB
- Part-time
…retail environment. The Produce Stocker delivers excellent customer service by living Walmart’s values, maintaining a well‑organized and fully stocked produce area, and supporting the sale…
Added 52 mins ago
W
Meat Associate
Walmart
Bathurst, NB
- Part-time
Working as a Meat Associate at Walmart Canada is a great opportunity to grow your skills in a fast‑paced retail environment. In this role, you deliver outstanding customer service by living…
Added 1 hour ago
Sales Associate
EssilorLuxottica Group
West Vancouver, BC
The Sales Associate sets the standard of quality in eye care and eyewear by ensuring every patient and customer has the best experience in every LensCrafters every time. The role of Sales…
Added 1 hour ago
OR
Wireless Sales Associate - 3026 Capilano
OSL Retail Services Inc
Edmonton, AB
- Other
Experience: Sales, customer service, retail, or marketing experience are an asset.
Added 1 hour ago
EO
Optométriste associé(e) (Ville Lasalle, Quebec, H8N 1X1, Canada)
Eyes On Eyecare
Montreal, QC
- Full-time
The Associate Optometrist is a leader in the organization, delivering the brand promise, experience & the organization’s key results through collaboration & teamwork. Ensures all patients…
Added 1 hour ago
EO
Associate Optometrist (St Leonard, Quebec, H1S 3A9, Canada)
Eyes On Eyecare
Montreal, QC
- Part-time
The Associate Optometrist is a leader in the organization, delivering the brand promise, experience & the organization’s key results through collaboration & teamwork. Ensures all patients…
Added 1 hour ago
EO
Associate Optometrist (Anjou, Quebec, H1J 2Y7, Canada)
Eyes On Eyecare
Montreal, QC
- Part-time
The Associate Optometrist is a leader in the organization, delivering the brand promise, experience & the organization’s key results through collaboration & teamwork. Ensures all patients…
Added 1 hour ago
EO
Associate Optometrist (Victoria, British Columbia, V8Z 6E3, Canada)
Eyes On Eyecare
Victoria, BC
- Full-time
The Associate Optometrist is a leader in the organization, delivering the brand promise, experience & the organization’s key results through collaboration & teamwork. Ensures all patients…
Added 1 hour ago
EO
Associate Optometrist (Belleville, Ontario, K8P 3E1, Canada)
Eyes On Eyecare
Belleville, ON
- Part-time
The Associate Optometrist is a leader in the organization, delivering the brand promise, experience & the organization’s key results through collaboration & teamwork. Ensures all patients…
Added 1 hour ago
EO
Associate Optometrist (Ville Lasalle, Quebec, H8N 1X1, Canada)
Eyes On Eyecare
Montreal, QC
- Full-time
The Associate Optometrist is a leader in the organization, delivering the brand promise, experience & the organization’s key results through collaboration & teamwork. Ensures all patients…
Added 1 hour ago
ER
Senior Research Associate - Public Affairs
Environics Research
Toronto, ON
- $75,000 to $90,000 CAD / year
- Full-time
…rigour and unrivalled analytical capabilities come together. Our experience, our people, and our sophisticated tool kit help our clients get answers to their most important…
Added 1 hour ago
EO
Associate Optometrist (Brossard, Quebec, J4Y 0B3, Canada)
Eyes On Eyecare
Brossard, QC
- Part-time
The Associate Optometrist is a leader in the organization, delivering the brand promise, experience & the organization’s key results through collaboration & teamwork. Ensures all patients…
Added 1 hour ago
Temporary Operations associate PT- Toronto Eaton Centre
Reformation
Toronto, ON
As an operations associate at Reformation, your primary role will be to provide support in daily operations, standardize processes in store, merchandising, and maintaining a clean and…
Added 1 hour ago
Delivery Driver
Talent Acquisition/Human Resources, The Aaron's Family of Companies
Hamilton, ON
…retail industry known for quality brand names and superior customer service. We provide our team members the opportunity to reach their full potential in a team-oriented, high-energy,…
Added 2 hours ago
SD
Assistant.e technique en pharmacie, rémunéré(e) à l’heure – PHX temps plein Quarts de travail flexibles
Shoppers Drug Mart
Blainville, QC
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.

Roots

Team Lead-Retail

Kingston, ON, Canada

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Job details

Apply by: Oct 24, 2026
Posting language: English
Posted: Sep 9, 2026

Original job description

Established in 1973, Roots is a proudly Canadian lifestyle brand that celebrates authenticity, quality, and community. Inspired by the great outdoors, we create timeless, sustainable apparel and leather goods designed for comfort and everyday adventure. At Roots, we believe in fostering a culture of inclusivity, creativity, and teamwork – where every team member plays a role in shaping our brand’s legacy. If you bring passion to everything you do, lead with integrity, and believe in the power of collaboration to drive growth, we’d love to have you on our journey!

WHAT WE’RE LOOKING FOR?

We are currently hiring for a Team Lead. The Team Lead links the leadership team and the sales associates by assisting in the operational functions of the store and motivating the team to exceed goals. Reporting directly to the Store Manager, the Team Lead provides support and coverage to the Store and Assistant Managers in their absence. They model desired selling and customer service behaviours at all times to promote an environment focused on consistent, exceptional and positive in-store experience to customers and employees.

To be successful, you’ll need to possess:

1 + years related experience in a retail apparel environment, luxury retail experience is a plus;
Proven ability to successfully lead a sales team; viewed as a leader among peers;
Proven experience with POS management, daily banking procedures, and submitting timely reports;
Strong organization, and problem solving skills;
Passion for upholding an exceptional customer experience;
Collaborate with others, yet be self-motivated;
Available for varied weekly shifts, including weekends, closing and holidays.

THE IMPACT YOU'LL HAVE

This is an opportunity to shape our company’s future by:

Demonstrate a customer obsessed selling culture and build brand loyalty through excellent product knowledge;
Partner with store management to execute action plans that optimize results and ensure effective execution of all store operational activities;
Contributes ideas and solutions to the leadership team that results in increased productivity and improved operations of the store;
Assist store management in conducting new associate onboarding and trainings;
Coaches associates on customer service fundamentals and provides positive feedback;
Assists in resolving customer service matters;
Oversees and delegates tasks to team to best maximize efficiency of store operations;
Communicates individual and/or team performance feedback to store management;
Ensure team receives scheduled breaks and/or meal periods;
Creates an open outward communication on the sales floor;
Ensure adherence to all company policies, procedures and guidelines;
Perform opening and closing procedures, and any inventory duties as directed.

WHY JOIN ROOTS?
Roots is not only a brand, it’s a culture and lifestyle. We look for dynamic individuals who are not only interested in retail and fashion, but who enjoy challenges and share our vision for a safer, cleaner, healthier planet.

In addition to our customers, an intrinsic part of our success has always been the people who work here. Roots is a company in which you can grow and benefit from the great opportunities often available. All members of our team are encouraged to ‘spread their roots’.

SOUND LIKE YOU? APPLY NOW!

We’d like to thank everyone who applies, but we can only contact applicants who are most qualified.

At Roots we appreciate that skills and expertise are cultivated through a range of experiences. We are committed to reflecting Canada's diverse landscape in our products, team, and workplace culture. We value your unique perspective and encourage you to apply, even if you don't meet every listed requirement. Accommodations are available for applicants throughout the recruitment process.

Please note: Roots uses technology-assisted tools, including artificial intelligence (AI), to support parts of the recruitment process. These tools may be used to help review applications, assess qualifications, and support interview documentation. All hiring decisions are reviewed and made by our Talent team and key leaders involved in the recruitment process.

The posted salary range is intended to reflect the competitive market value of this role and is provided to support transparency in our hiring process. Final compensation will be determined based on a variety of factors, including but not limited to internal equity, relevant skills, demonstrated knowledge, experience, and overall fit for the position.

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More about this job

Responsibilities

The Team Lead assists store management with operational functions, daily banking, and reporting while motivating the sales team to exceed performance goals. They are responsible for modeling exceptional customer service, overseeing store tasks, and conducting associate training.

Requirements

Candidates must have at least one year of experience in a retail apparel environment and a proven ability to lead a sales team. Strong organizational skills, proficiency with POS systems, and availability for varied shifts including weekends and holidays are required.

Skills

Retail operations
Team leadership
Customer service
POS management
Banking procedures
Reporting
Problem solving
Organization
Staff training
Inventory management
Coaching
Conflict resolution
Communication
Sales floor management

Visa sponsorship

Not detected in the job text

Keywords

Retail
Apparel
Leadership
POS
Banking
Inventory
Customer Experience
Operations
Training
Onboarding
Sales
Team Management
Reporting
Lifestyle Brand
Sustainability

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