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Added 7 mins ago
IB
Clinical Instructor Therapist
Integrated Behaviour Consulting
Barrie, ON
- Contract
…meaningful progress happens through collaboration, compassionate support, and opportunities to learn and practise skills in everyday…
Added 7 mins ago
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Clinical Research Nurse - Occasional Pool (Research Institute)
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…critical care, ICU, and/or infusion therapy. These nurses will support full-time CIM nursing staff by assisting with clinical trial-related activities, particularly those occurring outside…
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Clinical Research Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Monitor recruitment performance against study targets and support sites in identifying and resolving recruitment barriers.
Added 7 mins ago
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Programmer
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Department / Research Program: CVIS/IDIGH (MLOps & AI Development)
Added 7 mins ago
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Clinical Research Coordinator – Physiotherapist
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Department / Research Program: Obstetrics and Gynecology
Added 7 mins ago
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Research Assistant
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Added 7 mins ago
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Licensed Practical Nurse (LPN) or Research Nurse
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Support the Team: Assist with various tasks as directed by the manager,
Added 7 mins ago
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Clinical Research Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Department / Research Program: Orthopaedic Trauma research / Department of Orthopaedic Surgery / Surgical and Interventional Sciences Program
Added 7 mins ago
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Research Assistant - Public Engagement
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Department / Research Program: Clinical Practice Assessment Unit
Added 7 mins ago
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MRI Technologist
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Department / Research Program: Courtois Cardiovascular Magnetic Resonance Research Group
Added 7 mins ago
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Research Associate
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Department / Research Program: CHHD – Child Health and Human Development
Added 7 mins ago
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Accounts Receivable Analyst
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
We are looking for an Accounts Receivable Analyst to join our Finance team and support the organization’s end-to-end receivables operations.
Added 7 mins ago
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MRI Technologist
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Department / Research Program: Courtois Cardiovascular Magnetic Resonance Research Group
Added 7 mins ago
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Clinical Research Coordinator
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Performing other job-related tasks as assigned by the supervisor, including support to other investigators and research coordinators.
Added 7 mins ago
NF
Client Service Associate
Northbridge Financial Corporation
Mississauga, ON
- Full-time
…to apply. Beyond base pay, we offer a robust Total Rewards program that includes benefits, wellness support, and other meaningful…
Added 7 mins ago
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Cast Member-2
Cineplex
Welland, ON · CPX Seaway
- Part-time
We use AI-assisted tools to help us review applications and support parts of the recruitment process. However, every application is reviewed by our HR team, and all hiring decisions are…
Added 7 mins ago
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Cast Member-1
Cineplex
Welland, ON · CPX Seaway
- Part-time
We use AI-assisted tools to help us review applications and support parts of the recruitment process. However, every application is reviewed by our HR team, and all hiring decisions are…
Added 7 mins ago
C
Cast Member-3
Cineplex
Welland, ON · CPX Seaway
- Part-time
We use AI-assisted tools to help us review applications and support parts of the recruitment process. However, every application is reviewed by our HR team, and all hiring decisions are…
Added 21 mins ago
LD
Pharmacy Assistant - Part Time
London Drugs Limited
Nanaimo, BC
- $18.25 to $22.09 CAD / hour
- Part-time
- Other
…promote-from-within policies, as well as the following comprehensive benefits program. Starting pay will fall within the salary range indicated and may vary based on job-related experience,…
Added 21 mins ago
BP
Server
Boston Pizza
Dryden, ON
- Full-time
· Comprehensive benefits. Access to a comprehensive benefits program for qualifying team members.
Added 21 mins ago
BP
Front of House Supervisor
Boston Pizza
Dryden, ON
- $21.95 CAD / hour
- Full-time
…dining room, bar and expo. You’ll stay involved in service, support your teammates and help create an exceptional guest experience for everyone we…
Added 21 mins ago
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Junior Designer, Fashion
Reitmans (Canada) Ltée/Ltd
Montreal, QC
- Full-time
Support the design and development of fresh, trend-driven collections that reflect the PENN. brand and our customer's evolving style.
Added 37 mins ago
TS
Apprentice Mechanic
The Seaboard Transport Group
AB · Edmonton, AB
- Full-time
Tuition Reimbursement Program– Helping you grow and excel in your career.
Added 37 mins ago
BC
Anesthesia Assistant
Brant Community Healthcare System
Brantford, ON
- Full-time
Employee Wellness Matters – Peer Support Team, Wellness Committee, Free, confidential Employee Assistance Program (EAP) for employees and their families.
Added 37 mins ago
BC
Registered Practical Nurse - Emergency Department
Brant Community Healthcare System
Brantford, ON
- Full-time
Employee Wellness Matters – Peer Support Team, Wellness Committee, Free, confidential Employee Assistance Program (EAP) for employees and their families.

Roots

Team Lead-Retail

Toronto, ON, Canada

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Job details

Apply by: Nov 7, 2026
Experience: 1+ year of retail experience, ideally in apparel.
Posting language: English
Posted: Oct 24, 2026

Original job description

Established in 1973, Roots is a proudly Canadian lifestyle brand that celebrates authenticity, quality, and community. Inspired by the great outdoors, we create timeless, sustainable apparel and leather goods designed for comfort and everyday adventure. At Roots, we believe in fostering a culture of inclusivity, creativity, and teamwork – where every team member plays a role in shaping our brand’s legacy. If you bring passion to everything you do, lead with integrity, and believe in the power of collaboration to drive growth, we’d love to have you on our journey!

Team Lead

At Roots, our Team Leads are brand ambassadors who set the tone on the sales floor every shift. Reporting to the Store Manager, you’ll lead by example, coach teammates in the moment, and help the team deliver memorable customer experiences while achieving store goals. Working alongside store management, you'll be a key leader on the floor, guiding daily execution, motivating the team, and driving results through others. We are looking for individuals who act with integrity, take initiative, build trust, and are proud to support their team, community, and the Roots brand.

What You'll Do

Lead by example in customer service, selling behaviours, and store standards to create an exceptional experience for every customer.
Provide on-the-floor coaching, support, and positive feedback throughout the shift to help team members build confidence and skills.
Support the onboarding and training of new and developing team members.
Share goals, priorities, and important information with the team, and motivate them to achieve daily sales, customer experience, and operational goals.
Assist in coordinating team efforts and delegating tasks to support daily priorities, store routines, and scheduled breaks.
Step in to support customer interactions and resolve customer concerns with a calm, solutions-focused approach.
Identify issues and opportunities on the sales floor, take action to address them, and share ideas with the leadership team to improve execution.
Recognize and celebrate team successes and positive behaviours.
Partner with store management to execute action plans and share feedback on individual and team performance.
Support store operations in the absence of management, including opening and closing procedures, POS, daily banking, reporting, and inventory duties.
Uphold all company policies, procedures, and guidelines.

What Makes You Successful

Initiative
- Leads by example in delivering great customer experiences, supporting sales, and coaching team members on the floor.
- Anticipates business needs, identifies opportunities, and takes action without waiting for direction.
Collaboration
- Coordinates team efforts to support daily priorities and store goals, knowing success is measured by the team, not the individual.
- Builds trust and creates an environment where everyone can succeed.
Leading with Purpose
- Communicates expectations clearly, provides on-the-floor coaching, and helps motivate the team every shift.
- Connects daily execution to sales, customer service, and operational goals, and influences results through others.

What You Bring

1+ year of retail experience, ideally in apparel. Experience coaching, training, or leading peers is an asset.
Fairness, accountability, and consistency in your daily actions.
Passion for the customer experience and the Roots brand, and the ability to inspire that enthusiasm in others.
A coaching mindset: you help others grow while continuing to develop yourself.
Resilience and a competitive spirit, staying calm and solutions-focused during busy periods and customer concerns.
Strong communication, organization, and problem-solving skills.
Experience with POS, cash handling, and opening and closing procedures is an asset.

Role Requirements

Availability to work a minimum of 3 shifts per week including evenings, weekends, and holidays.

Must be available to work during the peak holiday business period, from mid-November through the first week of January.
Ability to stand and move throughout the store for extended periods during a shift.
Ability to frequently bend, reach, twist, and move merchandise.
Ability to safely lift and carry up to 50 lbs.

Why You'll Love Working Here

50% Employee Discount
Brand Ambassador Program
Collaborative team environment
Opportunities to build leadership and coaching skills
Opportunities for career growth within Roots

If you're passionate about people, love leading by example, and want to help a team create memorable customer experiences, we'd love to hear from you.

At Roots we appreciate that skills and expertise are cultivated through a range of experiences. We are committed to reflecting Canada's diverse landscape in our products, team, and workplace culture. We value your unique perspective and encourage you to apply, even if you don't meet every listed requirement. Accommodations are available for applicants throughout the recruitment process.

Please note: Roots uses technology-assisted tools, including artificial intelligence (AI), to support parts of the recruitment process. These tools may be used to help review applications, assess qualifications, and support interview documentation. All hiring decisions are reviewed and made by our Talent team and key leaders involved in the recruitment process.

The posted salary range is intended to reflect the competitive market value of this role and is provided to support transparency in our hiring process. Final compensation will be determined based on a variety of factors, including but not limited to internal equity, relevant skills, demonstrated knowledge, experience, and overall fit for the position.

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More about this job

Responsibilities

The Team Lead is responsible for coaching team members, driving sales, and ensuring exceptional customer service on the sales floor. They also assist management with daily store operations, including inventory, opening/closing procedures, and team motivation.

Requirements

Candidates must have at least one year of retail experience, preferably in apparel, and demonstrate strong leadership and coaching abilities. Availability to work flexible shifts, including evenings, weekends, and holidays, is required.

Skills

Retail management
Coaching
Customer service
Team leadership
Sales floor management
Inventory management
POS systems
Cash handling
Communication
Problem-solving
Organization
Training
Operational excellence
Conflict resolution
Merchandising

Benefits

50% Employee discount
Brand ambassador program
Career growth opportunities
Leadership and coaching skill development

Visa sponsorship

Not detected in the job text

Keywords

Retail
Apparel
Team Lead
Customer Experience
Sales Goals
Coaching
Leadership
Inventory
POS
Cash Handling
Operations
Brand Ambassador
Merchandise
Training
Onboarding
Communication
Problem-solving
Teamwork
Integrity
Initiative

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