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Added 29 mins ago
PV
Hospital Manager
P3 Veterinary Partners
Timmins, ON
- Internship
The Hospital Manager provides onsite leadership and oversight of the management team to ensure that high quality care is provided to our patients and their people. You will be responsible…
Added 58 mins ago
QR
Responsable des succursales / Branch Manager Canada Quiz Room & Bomb Squad Canada
Quiz Room
Montreal, QC
- Full-time
Team Management: Lead and develop field teams across the 8 centers; train and coach Center Managers and Quiz Masters remotely and through regular on-site visits.
Added 1 hour ago
SE
Director of Assurance | Principal-Level Candidates Welcome | Partnership Track
Smart4 Energy
Ottawa, ON
- Full-time
Our client is looking for an accomplished assurance professional who is ready to take ownership of a department, lead a growing team, strengthen client relationships and contribute to the…
Added 1 hour ago
HM
Family Practitioner/General Practitioner
Health Match BC
Ucluelet, BC
- Full-time
The First Nations Health Authority is a diverse and transformational health organization of professional, innovative, and dedicated team members and leaders.
Added 1 hour ago
HM
Family Practitioner/General Practitioner
Health Match BC
Port Hardy, BC
- Full-time
…to primary care clinicians, with a focus on collaborative, team-based, culturally-safe…
Added 1 hour ago
HM
Family Practitioner/General Practitioner
Health Match BC
Comox, BC
- Full-time
…loyal MOA staff who enjoy working together as the Comox Medical Team to ensure that your day ends as well as it starts. Registered Nurse-In-Practice (RN) who provides invaluable patient…
Added 1 hour ago
HM
Internal Medicine
Health Match BC
Nanaimo, BC
- Full-time
Lead workforce planning, recruitment, and development of medical staff.
Added 1 hour ago
UO
Assistant Manager and Writer, Faculty Appointments, Reappointments, Promotion, Tenure (ARPT), and Emeriti
University of British Columbia
Vancouver, BC · PHSA | BC Children's Hospital - Ambulatory Care Building (BCCHA)
- $6,143.67 to $8,830.25 CAD / month
- Full-time
…own independent human resource (HR) processes such as faculty recruitment, salary, benefits, etc. However, Faculty appointments, reappointments, promotions, tenure (ARPT) are handled by…
Added 2 hours ago
J
Engineering Manager, Core Systems
Jobgether
Canada
- Full-time
…foundational systems that power a growing digital platform. You will lead a team of experienced software engineers responsible for critical infrastructure, backend services, and shared…
Added 2 hours ago
Emergency Services Administration Assistant
The City of Red Deer
Red Deer, AB
…service-oriented Administrative Assistant to join our Emergency Services team. This role plays an important part in supporting the administrative operations behind emergency response…
Added 3 hours ago
DO
Deputy General Counsel
Department of Energy and Economic Diversification
Perth South, ON
- Full-time
Lead with empathy and integrity: Act with kindness, respect and care for colleagues, stakeholders and communities. Be authentic and transparent, making grounded decisions that balance…
Added 3 hours ago
V
Senior Roster Coordinator South and East Region
VMCH
Mulgrave, NS
- Full-time
Lead the Rostering team. Maintain accurate rosters to meet client needs.
Added 3 hours ago
SM
Manager, Finance, Performance & Analytics
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Lead the annual operating and capital budgeting processes, forecasting activities, and long-range financial planning.
Added 3 hours ago
YD
Senior HR Generalist. – Application deadline: Open until filled.
Yellowknives Dene First Nation
Yellowknife, NT
- Full-time
Take the lead on assigned key HR functions including recruitment, onboarding, contract management, and leave administration.
Added 3 hours ago
TS
Program Manager Temporary
The Salvation Army in Canada
Kelowna, BC
- Full-time
…and Community Services Warehouse, while supporting the EDS Team Lead in the coordination and operational readiness of the Emergency Disaster Services…
Added 4 hours ago
B&
Retail Brand Experience Supervisor-BAYSHORE SHOPPING CENTRE
Bath & Body Works
Ottawa, ON
- $22.95 USD / hour
- Full-time
…your next chapter, we invest in your growth so you can learn, lead and help create feel good moments every…
Added 4 hours ago
B&
Seasonal Retail Sales Associate-SOUTHGATE CENTRE
Bath & Body Works
Edmonton, AB
- $18 USD / hour
- Part-time
…your next chapter, we invest in your growth so you can learn, lead and help create feel good moments every…
Added 4 hours ago
CO
Manager, Talent Acquisition
Capital One
Toronto, ON
- Full-time
Reporting to the Senior Manager, Talent Acquisition and as a pivotal member of the Talent Acquisition leadership team, you will coach and lead recruiting professionals from sourcing top…
Added 4 hours ago
BT
Senior Accountant
Baker Tilly Canada
Thompson, MB
- Full-time
We are looking for a Senior Accountant to join our team in Thompson, Manitoba - this is a role where your expertise will drive meaningful outcomes, and your ambition will help shape what…
Added 4 hours ago
DG
Culinary Operations Supervisor
Dexterra Group
Surrey, BC
- Full-time
…developing culinary standards, training programs, menu innovation, recruitment strategies, and operational best practices working with the National Culinary Operations Manager and culinary…
Added 4 hours ago
B
Procurement Coordinator, Industrial
Beedie
Burnaby, BC
- $65,000 to $80,000 CAD / year
- Full-time
…materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like…
Added 4 hours ago
TO
Ophthalmology Technician
The Ottawa Hospital
Ottawa, ON
- Part-time
Demonstrates ability and desire to supervise, lead, coach and mentor;
Added 4 hours ago
VA
Captain, CRJ (Domestic)
Voyageur Aviation
North Bay, ON
- Full-time
As a key member of the Flight Operations team, the Captain (CRJ) will report to the Director, Flight Operations and will be responsible for the safe and efficient operation of our Domestic…
Added 4 hours ago
VA
PME Airport Services Fueler
Voyageur Aviation
North Bay, ON
- Full-time
Lead Hand Responsibilities – In addition to those above
Added 5 hours ago
PROGRAM MANAGER SERVICE OPERATNL SUPPORT
City of Toronto
ON · Toronto, ON
…Program Manager, Service Operational Support to join their team. As the Program Manager, Service Operational Support, you will be reporting to the Manager Finance and Business Services.…

Roots

Team Lead-Retail

Toronto, ON, Canada

Apply About employer

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Job details

Apply by: Nov 7, 2026
Experience: 1+ year of retail experience, ideally in apparel.
Posting language: English
Posted: Oct 24, 2026

Original job description

Established in 1973, Roots is a proudly Canadian lifestyle brand that celebrates authenticity, quality, and community. Inspired by the great outdoors, we create timeless, sustainable apparel and leather goods designed for comfort and everyday adventure. At Roots, we believe in fostering a culture of inclusivity, creativity, and teamwork – where every team member plays a role in shaping our brand’s legacy. If you bring passion to everything you do, lead with integrity, and believe in the power of collaboration to drive growth, we’d love to have you on our journey!

Team Lead

At Roots, our Team Leads are brand ambassadors who set the tone on the sales floor every shift. Reporting to the Store Manager, you’ll lead by example, coach teammates in the moment, and help the team deliver memorable customer experiences while achieving store goals. Working alongside store management, you'll be a key leader on the floor, guiding daily execution, motivating the team, and driving results through others. We are looking for individuals who act with integrity, take initiative, build trust, and are proud to support their team, community, and the Roots brand.

What You'll Do

Lead by example in customer service, selling behaviours, and store standards to create an exceptional experience for every customer.
Provide on-the-floor coaching, support, and positive feedback throughout the shift to help team members build confidence and skills.
Support the onboarding and training of new and developing team members.
Share goals, priorities, and important information with the team, and motivate them to achieve daily sales, customer experience, and operational goals.
Assist in coordinating team efforts and delegating tasks to support daily priorities, store routines, and scheduled breaks.
Step in to support customer interactions and resolve customer concerns with a calm, solutions-focused approach.
Identify issues and opportunities on the sales floor, take action to address them, and share ideas with the leadership team to improve execution.
Recognize and celebrate team successes and positive behaviours.
Partner with store management to execute action plans and share feedback on individual and team performance.
Support store operations in the absence of management, including opening and closing procedures, POS, daily banking, reporting, and inventory duties.
Uphold all company policies, procedures, and guidelines.

What Makes You Successful

Initiative
- Leads by example in delivering great customer experiences, supporting sales, and coaching team members on the floor.
- Anticipates business needs, identifies opportunities, and takes action without waiting for direction.
Collaboration
- Coordinates team efforts to support daily priorities and store goals, knowing success is measured by the team, not the individual.
- Builds trust and creates an environment where everyone can succeed.
Leading with Purpose
- Communicates expectations clearly, provides on-the-floor coaching, and helps motivate the team every shift.
- Connects daily execution to sales, customer service, and operational goals, and influences results through others.

What You Bring

1+ year of retail experience, ideally in apparel. Experience coaching, training, or leading peers is an asset.
Fairness, accountability, and consistency in your daily actions.
Passion for the customer experience and the Roots brand, and the ability to inspire that enthusiasm in others.
A coaching mindset: you help others grow while continuing to develop yourself.
Resilience and a competitive spirit, staying calm and solutions-focused during busy periods and customer concerns.
Strong communication, organization, and problem-solving skills.
Experience with POS, cash handling, and opening and closing procedures is an asset.

Role Requirements

Availability to work a minimum of 3 shifts per week including evenings, weekends, and holidays.

Must be available to work during the peak holiday business period, from mid-November through the first week of January.
Ability to stand and move throughout the store for extended periods during a shift.
Ability to frequently bend, reach, twist, and move merchandise.
Ability to safely lift and carry up to 50 lbs.

Why You'll Love Working Here

50% Employee Discount
Brand Ambassador Program
Collaborative team environment
Opportunities to build leadership and coaching skills
Opportunities for career growth within Roots

If you're passionate about people, love leading by example, and want to help a team create memorable customer experiences, we'd love to hear from you.

At Roots we appreciate that skills and expertise are cultivated through a range of experiences. We are committed to reflecting Canada's diverse landscape in our products, team, and workplace culture. We value your unique perspective and encourage you to apply, even if you don't meet every listed requirement. Accommodations are available for applicants throughout the recruitment process.

Please note: Roots uses technology-assisted tools, including artificial intelligence (AI), to support parts of the recruitment process. These tools may be used to help review applications, assess qualifications, and support interview documentation. All hiring decisions are reviewed and made by our Talent team and key leaders involved in the recruitment process.

The posted salary range is intended to reflect the competitive market value of this role and is provided to support transparency in our hiring process. Final compensation will be determined based on a variety of factors, including but not limited to internal equity, relevant skills, demonstrated knowledge, experience, and overall fit for the position.

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More about this job

Responsibilities

The Team Lead is responsible for coaching team members, driving sales, and ensuring exceptional customer service on the sales floor. They also assist management with daily store operations, including inventory, opening/closing procedures, and team motivation.

Requirements

Candidates must have at least one year of retail experience, preferably in apparel, and demonstrate strong leadership and coaching abilities. Availability to work flexible shifts, including evenings, weekends, and holidays, is required.

Skills

Retail management
Coaching
Customer service
Team leadership
Sales floor management
Inventory management
POS systems
Cash handling
Communication
Problem-solving
Organization
Training
Operational excellence
Conflict resolution
Merchandising

Benefits

50% Employee discount
Brand ambassador program
Career growth opportunities
Leadership and coaching skill development

Visa sponsorship

Not detected in the job text

Keywords

Retail
Apparel
Team Lead
Customer Experience
Sales Goals
Coaching
Leadership
Inventory
POS
Cash Handling
Operations
Brand Ambassador
Merchandise
Training
Onboarding
Communication
Problem-solving
Teamwork
Integrity
Initiative

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