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Added 5 mins ago
JI
Department Manager - Inside LBM/Kitchens/Bath/Flooring/Paint/Household/Decor
J.D. Irving, Limited
Saint John, NB
- Full-time
…Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive…
Added 5 mins ago
HA
Manager, E,I&C
Halyard and Micon Group
Toronto, ON
- Full-time
Lead, mentor, and manage a team of E&I/C engineers and designers.
Added 5 mins ago
A
Third Key Holder Visual
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Burnaby, BC
- Full-time
· Ability to lead a team in a positive and inclusive manner
Added 5 mins ago
D
Senior Advisor, Generative AI Adoption and Integration
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Levis, QC
- Full-time
As a senior advisor, generative ai adoption and integration, you lead the P&C insurance IT sector’s adoption of emerging and generative AI technologies by defining and implementing…
Added 5 mins ago
C
Business Line Leader - Mission Training & Advanced Capabilities
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Montreal, QC
- Full-time
The Business Line Leader, Mission Training & Advanced Capabilities will lead the strategy and execution of the business line, bridging advanced technical capabilities with evolving customer…
Added 19 mins ago
Engineering Manager, Terminal Enterprise Features
Stripe
Toronto, ON
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Added 19 mins ago
H
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Mississauga, ON
- Full-time
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Added 19 mins ago
SS
Continuous Improvement Process Engineer
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- Full-time
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Added 19 mins ago
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Added 19 mins ago
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- Full-time
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Added 19 mins ago
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- Full-time
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Added 19 mins ago
DF
Full-Stack Automation Engineer
DUCA Financial Services Credit Union Ltd.
Toronto, ON · North York, ON
- Full-time
…role is highly hands‑on and works closely with the Automation Lead, Applications and Data team, Center of Excellence (CoE) team, and business stakeholders to deliver API‑driven automation,…
Added 19 mins ago
FI
Bilingual Business Analyst - French, Branch Experiences & Enablement
FP Inc.
Toronto, ON · Scarborough, ON
- $60 to $72 CAD / hour
- Contract
Partner with the Delivery Lead to support project planning and implementation activities by tracking deployment deliverables, action items, issues, and overall progress.
Added 19 mins ago
HI
Manager, E,I&C
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Toronto, ON
- Full-time
Lead, mentor, and manage a team of E&I/C engineers and designers.
Added 35 mins ago
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Added 35 mins ago
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Assistant Chef Manager
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Ottawa, ON
- From $21 CAD / hour
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Assistant Grocery Manager - Overnight
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- From $22 CAD / hour
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Added 35 mins ago
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Added 35 mins ago
RF
Senior Animation Artist - Temporary Contract
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Added 35 mins ago
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Senior Software Developer in Test | Ingénieur·e logiciel senior en test
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…and feature development to improve product quality. You will lead initiatives to enhance the overall software development process with a focus on quality. You will collaborate closely with…
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Senior Site Reliability Engineer
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Added 35 mins ago
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Senior AI Engineer
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Lead architecture and design discussions, review AI-related work, and act as the technical reference point for AI across Cloud Engineering.
Added 50 mins ago
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Roots

Team Lead-Retail

Dartmouth, NS, Canada

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Job details

Posting language: English
Posted: Oct 28, 2026

Original job description

Established in 1973, Roots is a proudly Canadian lifestyle brand that celebrates authenticity, quality, and community. Inspired by the great outdoors, we create timeless, sustainable apparel and leather goods designed for comfort and everyday adventure. At Roots, we believe in fostering a culture of inclusivity, creativity, and teamwork – where every team member plays a role in shaping our brand’s legacy. If you bring passion to everything you do, lead with integrity, and believe in the power of collaboration to drive growth, we’d love to have you on our journey!

WHAT WE’RE LOOKING FOR?

We are currently hiring for a Team Lead. The Team Lead links the leadership team and the sales associates by assisting in the operational functions of the store and motivating the team to exceed goals. Reporting directly to the Store Manager, the Team Lead provides support and coverage to the Store and Assistant Managers in their absence. They model desired selling and customer service behaviours at all times to promote an environment focused on consistent, exceptional and positive in-store experience to customers and employees.

To be successful, you’ll need to possess:

1 + years related experience in a retail apparel environment, luxury retail experience is a plus;
Proven ability to successfully lead a sales team; viewed as a leader among peers;
Proven experience with POS management, daily banking procedures, and submitting timely reports;
Strong organization, and problem solving skills;
Passion for upholding an exceptional customer experience;
Collaborate with others, yet be self-motivated;
Available for varied weekly shifts, including weekends, closing and holidays.

THE IMPACT YOU'LL HAVE

This is an opportunity to shape our company’s future by:

Demonstrate a customer obsessed selling culture and build brand loyalty through excellent product knowledge;
Partner with store management to execute action plans that optimize results and ensure effective execution of all store operational activities;
Contributes ideas and solutions to the leadership team that results in increased productivity and improved operations of the store;
Assist store management in conducting new associate onboarding and trainings;
Coaches associates on customer service fundamentals and provides positive feedback;
Assists in resolving customer service matters;
Oversees and delegates tasks to team to best maximize efficiency of store operations;
Communicates individual and/or team performance feedback to store management;
Ensure team receives scheduled breaks and/or meal periods;
Creates an open outward communication on the sales floor;
Ensure adherence to all company policies, procedures and guidelines;
Perform opening and closing procedures, and any inventory duties as directed.

WHY JOIN ROOTS?
Roots is not only a brand, it’s a culture and lifestyle. We look for dynamic individuals who are not only interested in retail and fashion, but who enjoy challenges and share our vision for a safer, cleaner, healthier planet.

In addition to our customers, an intrinsic part of our success has always been the people who work here. Roots is a company in which you can grow and benefit from the great opportunities often available. All members of our team are encouraged to ‘spread their roots’.

SOUND LIKE YOU? APPLY NOW!

We’d like to thank everyone who applies, but we can only contact applicants who are most qualified.

At Roots we appreciate that skills and expertise are cultivated through a range of experiences. We are committed to reflecting Canada's diverse landscape in our products, team, and workplace culture. We value your unique perspective and encourage you to apply, even if you don't meet every listed requirement. Accommodations are available for applicants throughout the recruitment process.

Please note: Roots uses technology-assisted tools, including artificial intelligence (AI), to support parts of the recruitment process. These tools may be used to help review applications, assess qualifications, and support interview documentation. All hiring decisions are reviewed and made by our Talent team and key leaders involved in the recruitment process.

The posted salary range is intended to reflect the competitive market value of this role and is provided to support transparency in our hiring process. Final compensation will be determined based on a variety of factors, including but not limited to internal equity, relevant skills, demonstrated knowledge, experience, and overall fit for the position.

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More about this job

Responsibilities

The Team Lead assists in store operational functions and motivates the sales team to exceed performance goals. They also provide support to store management, oversee daily tasks, and ensure an exceptional customer experience.

Requirements

Candidates must have at least one year of experience in a retail apparel environment and proven ability to lead a sales team. Proficiency in POS management, daily banking, and strong organizational skills are required.

Skills

Retail operations
Team leadership
Customer service
POS management
Banking procedures
Reporting
Problem solving
Organization
Staff training
Coaching
Inventory management
Communication
Sales floor management
Conflict resolution

Visa sponsorship

Not detected in the job text

Keywords

Retail
Apparel
Team Lead
Customer Experience
POS
Banking
Inventory
Leadership
Coaching
Operations
Sales
Onboarding
Training
Reporting
Customer Service
Lifestyle Brand
Sustainability

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