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Added 12 mins ago
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Home Centre Associate (Part-Time) - Innisfail Home Centre - Central Alberta Co-op
Co-op
Innisfail, AB
- Part-time
Team Member Volunteer Program: Get involved in community initiatives and make a positive impact through volunteer opportunities.
Added 12 mins ago
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Senior Warehouse Associate - M-F 4:30pm-1am
Wesco
Calgary, AB
- Full-time
As the Senior Associate - Supply Chain Services, you will be responsible for performing project based specialized wire cutting applications and/or value-added services within the warehouse…
Added 12 mins ago
Acting Store Manager II Mayfair Shopping Centre
EssilorLuxottica Group
Victoria, BC
…technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare…
Added 12 mins ago
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Pharmacist, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Conception Bay South, NL
- Part-time
Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand.…
Added 12 mins ago
SD
Front Store Supervisor, Hourly Part Time Afternoon Greenlight Requisition
Shoppers Drug Mart
London, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 12 mins ago
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Beauty Specialist, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Kingsville, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 12 mins ago
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Pharmacist, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Toronto, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 12 mins ago
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Pharmacy Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Toronto, ON
- Full-time
Acting as consultants, supporting internal customers and the Associate-Owners, you will get experience unique to the retail industry while working for an award-winning national brand.…
Added 12 mins ago
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Pharmacist, Hourly Part Time Day
Shoppers Drug Mart
Toronto, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 28 mins ago
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Specialist, Supplier Relationship Management
Greater Toronto Airports Authority
Toronto, ON
- Full-time
…passengers – all while championing the prosperity of our people, the community we call home, and our aviation partners. Join us on our journey together, as we put the joy back into travel…
Added 28 mins ago
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Associate
RBC
Toronto, ON
- Full-time
RBC Dominion Securities Branch located in downtown Toronto, is looking for a PIM Trading Associate to join a top investment advisory team. You will be supporting the business of an…
Added 42 mins ago
Assurance - Senior Associate, Accounting & Assurance
Segal GCSE LLP
Toronto, ON
Working with a high degree of independence, the Senior Associate leads assigned engagements and complex file sections, reviews the work of junior team members, prepares accurate…
Added 43 mins ago
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Administrative Associate, Wood Gundy-Bilingual
CIBC
Montreal, QC
- Full-time
…advice and exceptional client service. As a Administrative Associate, you will work closely with a team of CIBC Wood Gundy Investment Advisors to help them manage their portfolios and build…
Added 1 hour ago
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Merchandiser, Hourly Part Time Day
Loblaw Companies Limited
Toronto, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 1 hour ago
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Merchandiser, Hourly Part Time Day
Loblaw Companies Limited
Toronto, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 1 hour ago
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Automotive Consumer Affairs Specialist - Tier 3 (On-Site)
Concentrix
Chatham-Kent, ON · Chatham, ON
- Full-time
Associate or Bachelor's degree preferred, or equivalent combination of education and relevant work experience.
Added 1 hour ago
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Superviseur(e) de l’avant du magasin, rémunéré(e) à l’heure – PHX temps partiel Quarts de travail flexibles
Shoppers Drug Mart
Brossard, QC
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 1 hour ago
SD
Cashier, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Fall River, NS
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 1 hour ago
Team Lead-Retail
Roots
Dartmouth, NS
Established in 1973, Roots is a proudly Canadian lifestyle brand that celebrates authenticity, quality, and community. Inspired by the great outdoors, we create timeless, sustainable…
Added 1 hour ago
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Job ID #32283: Public Health Nurse
City of Hamilton
Hamilton, ON
- Full-time
- Temporary
…home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometers of hiking trails and natural beauty just minutes from the…
Added 1 hour ago
CO
Job ID #32303: Public Health Nurse
City of Hamilton
Hamilton, ON
- Full-time
- Temporary
…home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometers of hiking trails and natural beauty just minutes from the…
Added 2 hours ago
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Business Development Manager, Inside Sales
CMLS
Calgary, AB
- Full-time
Possession of a Mortgage Associate or Mortgage Broker license will be considered an asset.
Added 2 hours ago
SD
Caissier(ère), rémunéré(e) à l’heure – PHX temps partiel jour Embauche feu vert
Shoppers Drug Mart
Montreal, QC
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 2 hours ago
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Spécialiste Beauté, rémunéré(e) à l’heure temps plein Quarts de travail flexibles Embauche feu vert
Shoppers Drug Mart
Montreal, QC
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 3 hours ago
Associate (Graduate) Developer
Thoughtworks
Toronto, ON
…software developer, you have the opportunity to grow in our community of passionate…

Roots

Team Lead-Retail

Dartmouth, NS, Canada

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Job details

Posting language: English
Posted: Oct 28, 2026

Original job description

Established in 1973, Roots is a proudly Canadian lifestyle brand that celebrates authenticity, quality, and community. Inspired by the great outdoors, we create timeless, sustainable apparel and leather goods designed for comfort and everyday adventure. At Roots, we believe in fostering a culture of inclusivity, creativity, and teamwork – where every team member plays a role in shaping our brand’s legacy. If you bring passion to everything you do, lead with integrity, and believe in the power of collaboration to drive growth, we’d love to have you on our journey!

WHAT WE’RE LOOKING FOR?

We are currently hiring for a Team Lead. The Team Lead links the leadership team and the sales associates by assisting in the operational functions of the store and motivating the team to exceed goals. Reporting directly to the Store Manager, the Team Lead provides support and coverage to the Store and Assistant Managers in their absence. They model desired selling and customer service behaviours at all times to promote an environment focused on consistent, exceptional and positive in-store experience to customers and employees.

To be successful, you’ll need to possess:

1 + years related experience in a retail apparel environment, luxury retail experience is a plus;
Proven ability to successfully lead a sales team; viewed as a leader among peers;
Proven experience with POS management, daily banking procedures, and submitting timely reports;
Strong organization, and problem solving skills;
Passion for upholding an exceptional customer experience;
Collaborate with others, yet be self-motivated;
Available for varied weekly shifts, including weekends, closing and holidays.

THE IMPACT YOU'LL HAVE

This is an opportunity to shape our company’s future by:

Demonstrate a customer obsessed selling culture and build brand loyalty through excellent product knowledge;
Partner with store management to execute action plans that optimize results and ensure effective execution of all store operational activities;
Contributes ideas and solutions to the leadership team that results in increased productivity and improved operations of the store;
Assist store management in conducting new associate onboarding and trainings;
Coaches associates on customer service fundamentals and provides positive feedback;
Assists in resolving customer service matters;
Oversees and delegates tasks to team to best maximize efficiency of store operations;
Communicates individual and/or team performance feedback to store management;
Ensure team receives scheduled breaks and/or meal periods;
Creates an open outward communication on the sales floor;
Ensure adherence to all company policies, procedures and guidelines;
Perform opening and closing procedures, and any inventory duties as directed.

WHY JOIN ROOTS?
Roots is not only a brand, it’s a culture and lifestyle. We look for dynamic individuals who are not only interested in retail and fashion, but who enjoy challenges and share our vision for a safer, cleaner, healthier planet.

In addition to our customers, an intrinsic part of our success has always been the people who work here. Roots is a company in which you can grow and benefit from the great opportunities often available. All members of our team are encouraged to ‘spread their roots’.

SOUND LIKE YOU? APPLY NOW!

We’d like to thank everyone who applies, but we can only contact applicants who are most qualified.

At Roots we appreciate that skills and expertise are cultivated through a range of experiences. We are committed to reflecting Canada's diverse landscape in our products, team, and workplace culture. We value your unique perspective and encourage you to apply, even if you don't meet every listed requirement. Accommodations are available for applicants throughout the recruitment process.

Please note: Roots uses technology-assisted tools, including artificial intelligence (AI), to support parts of the recruitment process. These tools may be used to help review applications, assess qualifications, and support interview documentation. All hiring decisions are reviewed and made by our Talent team and key leaders involved in the recruitment process.

The posted salary range is intended to reflect the competitive market value of this role and is provided to support transparency in our hiring process. Final compensation will be determined based on a variety of factors, including but not limited to internal equity, relevant skills, demonstrated knowledge, experience, and overall fit for the position.

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More about this job

Responsibilities

The Team Lead assists in store operational functions and motivates the sales team to exceed performance goals. They also provide support to store management, oversee daily tasks, and ensure an exceptional customer experience.

Requirements

Candidates must have at least one year of experience in a retail apparel environment and proven ability to lead a sales team. Proficiency in POS management, daily banking, and strong organizational skills are required.

Skills

Retail operations
Team leadership
Customer service
POS management
Banking procedures
Reporting
Problem solving
Organization
Staff training
Coaching
Inventory management
Communication
Sales floor management
Conflict resolution

Visa sponsorship

Not detected in the job text

Keywords

Retail
Apparel
Team Lead
Customer Experience
POS
Banking
Inventory
Leadership
Coaching
Operations
Sales
Onboarding
Training
Reporting
Customer Service
Lifestyle Brand
Sustainability

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