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Added 7 mins ago
JI
Department Manager - Inside LBM/Kitchens/Bath/Flooring/Paint/Household/Decor
J.D. Irving, Limited
Saint John, NB
- Full-time
Department Managers are responsible for the sales results and daily management of their area. This includes executing marketing campaigns, managing inventory, and participating in meetings…
Added 7 mins ago
T
Financial Planner - Edmonton
TD
AB
- Full-time
Participate fully as a member of the team, support a positive and service-oriented work environment
Added 7 mins ago
S
Senior Retail Sales Consultant - Part time - Edmonton Premium Outlet, AB
Swarovski
AB · Alberta, CAN
- Part-time
Many of our Sales Consultants grow into leadership or specialist roles such as Store Manager, Trainer or Visual Merchandiser roles. We support your development so you can build a career…
Added 7 mins ago
SL
Conseiller/Conseillère stagiaire, Programme de perfectionnement du conseiller -Perspectives d'avenir/Advisor Trainee- Advisor Development Program -Future Opportunities
Sun Life
Blainville, QC · Laval, QC · Rouyn-Noranda, QC
- Full-time
Your time will be split between working within Prospr advisor team (reporting to an ADP Sales Manager) and gaining exposure to the role of a standalone advisor (working with the local Sun…
Added 7 mins ago
GF
Group Fitness Instructor - Pilates - London Sherwood Forest Mall
GoodLife Fitness
London, ON
- Part-time
Provides feedback to the General Manager when necessary, from themselves or Members, about schedules, studios, classes etc., and seeks ways to help ensure positive Member experiences and…
Added 7 mins ago
A
Third Key Holder Visual
Ardene
Burnaby, BC
- Full-time
· Supporting the Store Manager in ensuring company standards are followed in accordance with the employee manual.
Added 7 mins ago
D
Manager
Desjardins
Levis, QC
- Full-time
Your role involves using your ability to make quality decisions and build effective teams to manage a large subset of sales or operations activities or a support sub-function that offers…
Added 7 mins ago
B
BMO Capital Markets Quantitative Trading Analyst – 12–16 Month Co-op
BMO
Toronto, ON · FCP
- Full-time
…risk management, debt and equity research and institutional sales and trading. BMO Capital Markets has over 2,700 professionals in 30+ locations around the world, including 20 offices in…
Added 7 mins ago
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Client Service Assistant, BMO Nesbitt Burns
BMO
Calgary, AB · CALG
- Full-time
Support IA’s in individual client investment needs to provide professional, customized investment-related advise, sales and services.
Added 7 mins ago
BP
Gun Counter Team Lead
Bass Pro Shops
Calgary, AB
- Full-time
POSITION SUMMARY: Under the supervision of the Group Sales Manager, the Team Leader - Firearms gives daily directions to the outfitters in one of the departments within the store, to…
Added 7 mins ago
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Financial Planner
BMO
Surrey, BC
- Full-time
…impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth…
Added 7 mins ago
SC
Sales Associate
Staples Canada
Winnipeg, MB
- Part-time
Drive sales in the furniture, technology and supplies areas of the store.
Added 7 mins ago
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National Manager, Customer Experience
Belron
Montreal, QC · National Support Center_QC
- Full-time
As National Manager, Customer Experience, you will be the architect of the transformation of our customer experience, taking it from excellent to truly exceptional. This role goes beyond…
Added 7 mins ago
Sales Account Executive
Aspen Technology
Montreal, QC
We are seeking a strategic sales thinker with the ability to see how existing customer solutions can be repeated and leveraged within an industry sector. Proficient at excellent written and…
Added 21 mins ago
C
FT Ag Driver (Watrous Ag #428) Watrous, SK - Saskatoon Co-op
Co-op
Watrous, SK
- Full-time
Reporting to the Site Manager, the successful candidate will be responsible for the following:
Added 21 mins ago
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Home Centre Associate (Part-Time) - Innisfail Home Centre - Central Alberta Co-op
Co-op
Innisfail, AB
- Part-time
Perform additional duties as assigned by the manager
Added 21 mins ago
Acting Store Manager II Mayfair Shopping Centre
EssilorLuxottica Group
Victoria, BC
The Store Manager is an on-the-floor leader, not only performing all store functions, but also acting as a guide and role model for the team. Coaches, develops and inspires the team so that…
Added 21 mins ago
Senior Manager, Managed Asset Program (12 month contract)
Scotiabank
Toronto, ON
…individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing…
Added 21 mins ago
CE
Driver DZ - Class 3
Cooper Equipment Rentals Limited
Oshawa, ON
- Full-time
Inform management of new sales opportunities and job sites.
Added 21 mins ago
LW
Assistant Manager
Lammle's Western Wear
Kamloops, BC
- Up to $18.25 CAD / hour
- Full-time
Work with store manager to actively support company initiatives and promotions, follow company visual standards, and identify opportunities to enhance the customer experience
Added 21 mins ago
TH
Tool Rental Sales Part Time - BURLINGTON
The Home Depot
Burlington, ON
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 21 mins ago
TH
Millwork Sales Associate Part-Time - 7258 Lloydminster
The Home Depot
Lloydminster, SK
- Part-time
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. Sales Associates have an emphasis on department and product…
Added 21 mins ago
TH
Order Picker Part Time - BURLINGTON
The Home Depot
Burlington, ON
- Part-time
…handling basic customer order-related transactions, such as POS sales and returns, answering or making customer phone calls and the ability to read a COM order or notes in the…
Added 21 mins ago
TH
Overnight Freight Associate Part Time - MISSISSAUGA BRITANNIA
The Home Depot
Mississauga, ON
- Part-time
Freight Team Associates are responsible for stocking merchandise, organizing the sales floor to create a pleasant and safe shopping environment, and providing customer service as required…
Added 21 mins ago
HR
Food Store Manager
Hughes Recruitment & Strategy Collective
Moosomin, SK
- Full-time
As the Food Store Manager, you'll step into an established operation with a strong team and a positive workplace culture worth preserving. You'll lead five department managers, support…

Roots

Team Lead-Retail

Dartmouth, NS, Canada

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Applications open in a new tab.

Job details

Posting language: English
Posted: Oct 28, 2026

Original job description

Established in 1973, Roots is a proudly Canadian lifestyle brand that celebrates authenticity, quality, and community. Inspired by the great outdoors, we create timeless, sustainable apparel and leather goods designed for comfort and everyday adventure. At Roots, we believe in fostering a culture of inclusivity, creativity, and teamwork – where every team member plays a role in shaping our brand’s legacy. If you bring passion to everything you do, lead with integrity, and believe in the power of collaboration to drive growth, we’d love to have you on our journey!

WHAT WE’RE LOOKING FOR?

We are currently hiring for a Team Lead. The Team Lead links the leadership team and the sales associates by assisting in the operational functions of the store and motivating the team to exceed goals. Reporting directly to the Store Manager, the Team Lead provides support and coverage to the Store and Assistant Managers in their absence. They model desired selling and customer service behaviours at all times to promote an environment focused on consistent, exceptional and positive in-store experience to customers and employees.

To be successful, you’ll need to possess:

1 + years related experience in a retail apparel environment, luxury retail experience is a plus;
Proven ability to successfully lead a sales team; viewed as a leader among peers;
Proven experience with POS management, daily banking procedures, and submitting timely reports;
Strong organization, and problem solving skills;
Passion for upholding an exceptional customer experience;
Collaborate with others, yet be self-motivated;
Available for varied weekly shifts, including weekends, closing and holidays.

THE IMPACT YOU'LL HAVE

This is an opportunity to shape our company’s future by:

Demonstrate a customer obsessed selling culture and build brand loyalty through excellent product knowledge;
Partner with store management to execute action plans that optimize results and ensure effective execution of all store operational activities;
Contributes ideas and solutions to the leadership team that results in increased productivity and improved operations of the store;
Assist store management in conducting new associate onboarding and trainings;
Coaches associates on customer service fundamentals and provides positive feedback;
Assists in resolving customer service matters;
Oversees and delegates tasks to team to best maximize efficiency of store operations;
Communicates individual and/or team performance feedback to store management;
Ensure team receives scheduled breaks and/or meal periods;
Creates an open outward communication on the sales floor;
Ensure adherence to all company policies, procedures and guidelines;
Perform opening and closing procedures, and any inventory duties as directed.

WHY JOIN ROOTS?
Roots is not only a brand, it’s a culture and lifestyle. We look for dynamic individuals who are not only interested in retail and fashion, but who enjoy challenges and share our vision for a safer, cleaner, healthier planet.

In addition to our customers, an intrinsic part of our success has always been the people who work here. Roots is a company in which you can grow and benefit from the great opportunities often available. All members of our team are encouraged to ‘spread their roots’.

SOUND LIKE YOU? APPLY NOW!

We’d like to thank everyone who applies, but we can only contact applicants who are most qualified.

At Roots we appreciate that skills and expertise are cultivated through a range of experiences. We are committed to reflecting Canada's diverse landscape in our products, team, and workplace culture. We value your unique perspective and encourage you to apply, even if you don't meet every listed requirement. Accommodations are available for applicants throughout the recruitment process.

Please note: Roots uses technology-assisted tools, including artificial intelligence (AI), to support parts of the recruitment process. These tools may be used to help review applications, assess qualifications, and support interview documentation. All hiring decisions are reviewed and made by our Talent team and key leaders involved in the recruitment process.

The posted salary range is intended to reflect the competitive market value of this role and is provided to support transparency in our hiring process. Final compensation will be determined based on a variety of factors, including but not limited to internal equity, relevant skills, demonstrated knowledge, experience, and overall fit for the position.

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More about this job

Responsibilities

The Team Lead assists in store operational functions and motivates the sales team to exceed performance goals. They also provide support to store management, oversee daily tasks, and ensure an exceptional customer experience.

Requirements

Candidates must have at least one year of experience in a retail apparel environment and proven ability to lead a sales team. Proficiency in POS management, daily banking, and strong organizational skills are required.

Skills

Retail operations
Team leadership
Customer service
POS management
Banking procedures
Reporting
Problem solving
Organization
Staff training
Coaching
Inventory management
Communication
Sales floor management
Conflict resolution

Visa sponsorship

Not detected in the job text

Keywords

Retail
Apparel
Team Lead
Customer Experience
POS
Banking
Inventory
Leadership
Coaching
Operations
Sales
Onboarding
Training
Reporting
Customer Service
Lifestyle Brand
Sustainability

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