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Added 12 mins ago
NI
Material Handler
NFI Industries
Bolton, ON
- Full-time
…facility or onto trucks. This role supports overall warehouse operations by ensuring products are handled safely, efficiently, and accurately. The Material Handler may also provide general…
Added 12 mins ago
GD
Specialist, Applications
Groupe Dynamite, Inc Garage
Mont-Royal, QC · Ville Mont-Royal, Quebec
- Full-time
…variety of critical tasks including IT installations, escalations support, rollouts, hardware installations, and new store openings. The ideal candidate will have a strong technical…
Added 12 mins ago
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Senior Manager, TDS Operations
TD
Toronto, ON · Montreal, QC
- Full-time
With offices located around the world and with more than 650 professionals, the strength of TD Securities Global Operations lies in the diverse and dynamic group of individuals who provide…
Added 12 mins ago
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Personal Banking Associate Trainee
TD
Delta, BC
- Full-time
Support the frontline staff with scheduled cash and non-cash transactions; resolve critical issues and report non-standard matters to management
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Specialized HR Manager
TD
Toronto, ON
- Full-time
…Resources Business Partners, HR Advice channels, Recruitment, HR Operations), as well as Finance and the Governance & Control teams to provide direction on both individualized complex total…
Added 12 mins ago
SL
Payroll Specialist
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Waterloo King
- Full-time
When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in…
Added 12 mins ago
M
Senior Forward Deployed Specialist
McKesson
Mississauga, ON
- Full-time
Use AI-enabled patterns such as retrieval-augmented generation, copilots, agents, semantic search, decision support, and workflow automation when appropriate to the problem.
Added 12 mins ago
OV
Technician Extern, Outpatient Pharmacy - Part Time Temporary (Until Approx. December 2027) - Markham Stouffville Hospital
Oak Valley Health
Markham, ON
- Part-time
…and barriers Indigenous Peoples face in accessing care. To support true healing, we are committed to understanding these challenges, learning from Indigenous knowledge, and taking action…
Added 12 mins ago
MS
Network Engineering Specialist (Hybrid) / Spécialiste en ingénierie réseau (hybride)
Morgan Stanley
Montreal, QC
- Full-time
…infrastructure and ensuring the seamless operation of IT systems to support business needs…
Added 12 mins ago
Tech 1 Shop ULTCAD
Patterson-UTI
Leduc, AB
Perform sandblasting and grinding operations on drill bits and components.
Added 12 mins ago
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Agent-conseil ou agente-conseil, Expérience membre et client
Desjardins
Labelle, QC · Rivière-Rouge, QC
- Part-time
Support members and clients by telling them about technological tools and applications that can help them do transactions and operations on their own.
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Analyst, System and infrastructure operations, maintenance and development
Desjardins
Levis, QC
- Full-time
As a systems and infrastructure operations, maintenance and development analyst, you support IT efficiency. You design, configure, administer, maintain and upgrade business solutions,…
Added 12 mins ago
AI
Lease and Rental Administrative Specialist
Altruck International Centres
Kitchener, ON
- Full-time
…Specialist for our Idealease team to provide key administrative support to our Leasing, Rental, and Sales teams at our Kitchener location (48 Ardelt…
Added 12 mins ago
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Executive Administrative Assistant-Office Manager, Capital Markets
Desjardins
Calgary, AB
- Full-time
…wide variety of administrative duties as required by daily operations of the Calgary Capital Markets team. Reporting to the local head of the Calgary office, you organize, coordinate, plan…
Added 12 mins ago
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Sr. Consultant, Vendor Management
CIBC
Toronto, ON
- Full-time
…manage budget tracking for initiatives and essential work, and support the development and execution of contracts and related documentation. You’ll work closely with internal partners…
Added 12 mins ago
PM
Clinical Project Manager
Pharma Medica Research Inc.
Mississauga, ON
- $50,000 to $60,000 CAD / year
- Full-time
In cooperation with the following key individuals or their delegates; VP, Clinical Operations, VP, Lab Operations, VP, Scientific Affairs, and VP, QA, manage the progress of assigned…
Added 12 mins ago
Senior Network Analyst
NorQuest College
Edmonton, AB
NorQuest College is looking for a senior technology professional who can bridge infrastructure operations and enterprise solution design. This role combines deep network expertise with…
Added 12 mins ago
TA
SALES ASSOCIATE - PART TIME
The Aldo Group Inc / Le Groupe Aldo Inc.
Halton Hills, ON
- Part-time
Support daily operations like restocking and backstore tasks
Added 12 mins ago
Security Supervisor
GardaWorld
Mississauga, ON
As a Security Supervisor, you will be leading a team of guards, ensuring that security operations run smoothly and providing exceptional customer service. You will work with people from all…
Added 12 mins ago
Fraud Detection Analyst, Bilingüal (French) (12 Month Contract)
Scotiabank
Toronto, ON
The Fraud Detection Analyst contributes to the success of the Tangerine Fraud Operations Team in Canada by detecting, investigating and mitigating fraudulent activity across Tangerine…
Added 12 mins ago
AA
Commis aux pièces
Advance Auto Parts
Rimouski, QC
- Full-time
Advanced level DIY sales position with expert knowledge of DIY business. The role has expert knowledge of store operations, advanced automotive system knowledge and parts knowledge. This…
Added 12 mins ago
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Senior Advisor, Operations Performance
Metrolinx
Canada
- Full-time
We are looking for a Senior Advisor, Operations Performance to provide strategic and operational support to the VP, Operations Performance, including team advisory, corporate…
Added 12 mins ago
WMS Software Developer [OPERATIONS TECHNOLOGY]
HelloFresh
Toronto, ON
Partner with the HelloFresh WMS support analyst team to triage/ troubleshoot/ resolve complex technical issues or system defects efficiently in order to minimize impact on operations users…
Added 12 mins ago
IF
Customer Service Representative – Digital Centre of Expertise (Bilingual)
Intact FC
Laval, QC · Montreal, QC
- Full-time
…investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow…
Added 12 mins ago
O
Operator - MMU
Orica
Williams Lake, BC
- $32 to $35 CAD / hour
We are seeking an Operator MMU to support our bulk product delivery and assist blast crews at our Gibraltar site, located in the Williams Lake, BC area. This is a hands-on, outdoor role…

Roots

Team Lead-Retail

Dartmouth, NS, Canada

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Applications open in a new tab.

Job details

Posting language: English
Posted: Oct 28, 2026

Original job description

Established in 1973, Roots is a proudly Canadian lifestyle brand that celebrates authenticity, quality, and community. Inspired by the great outdoors, we create timeless, sustainable apparel and leather goods designed for comfort and everyday adventure. At Roots, we believe in fostering a culture of inclusivity, creativity, and teamwork – where every team member plays a role in shaping our brand’s legacy. If you bring passion to everything you do, lead with integrity, and believe in the power of collaboration to drive growth, we’d love to have you on our journey!

WHAT WE’RE LOOKING FOR?

We are currently hiring for a Team Lead. The Team Lead links the leadership team and the sales associates by assisting in the operational functions of the store and motivating the team to exceed goals. Reporting directly to the Store Manager, the Team Lead provides support and coverage to the Store and Assistant Managers in their absence. They model desired selling and customer service behaviours at all times to promote an environment focused on consistent, exceptional and positive in-store experience to customers and employees.

To be successful, you’ll need to possess:

1 + years related experience in a retail apparel environment, luxury retail experience is a plus;
Proven ability to successfully lead a sales team; viewed as a leader among peers;
Proven experience with POS management, daily banking procedures, and submitting timely reports;
Strong organization, and problem solving skills;
Passion for upholding an exceptional customer experience;
Collaborate with others, yet be self-motivated;
Available for varied weekly shifts, including weekends, closing and holidays.

THE IMPACT YOU'LL HAVE

This is an opportunity to shape our company’s future by:

Demonstrate a customer obsessed selling culture and build brand loyalty through excellent product knowledge;
Partner with store management to execute action plans that optimize results and ensure effective execution of all store operational activities;
Contributes ideas and solutions to the leadership team that results in increased productivity and improved operations of the store;
Assist store management in conducting new associate onboarding and trainings;
Coaches associates on customer service fundamentals and provides positive feedback;
Assists in resolving customer service matters;
Oversees and delegates tasks to team to best maximize efficiency of store operations;
Communicates individual and/or team performance feedback to store management;
Ensure team receives scheduled breaks and/or meal periods;
Creates an open outward communication on the sales floor;
Ensure adherence to all company policies, procedures and guidelines;
Perform opening and closing procedures, and any inventory duties as directed.

WHY JOIN ROOTS?
Roots is not only a brand, it’s a culture and lifestyle. We look for dynamic individuals who are not only interested in retail and fashion, but who enjoy challenges and share our vision for a safer, cleaner, healthier planet.

In addition to our customers, an intrinsic part of our success has always been the people who work here. Roots is a company in which you can grow and benefit from the great opportunities often available. All members of our team are encouraged to ‘spread their roots’.

SOUND LIKE YOU? APPLY NOW!

We’d like to thank everyone who applies, but we can only contact applicants who are most qualified.

At Roots we appreciate that skills and expertise are cultivated through a range of experiences. We are committed to reflecting Canada's diverse landscape in our products, team, and workplace culture. We value your unique perspective and encourage you to apply, even if you don't meet every listed requirement. Accommodations are available for applicants throughout the recruitment process.

Please note: Roots uses technology-assisted tools, including artificial intelligence (AI), to support parts of the recruitment process. These tools may be used to help review applications, assess qualifications, and support interview documentation. All hiring decisions are reviewed and made by our Talent team and key leaders involved in the recruitment process.

The posted salary range is intended to reflect the competitive market value of this role and is provided to support transparency in our hiring process. Final compensation will be determined based on a variety of factors, including but not limited to internal equity, relevant skills, demonstrated knowledge, experience, and overall fit for the position.

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More about this job

Responsibilities

The Team Lead assists in store operational functions and motivates the sales team to exceed performance goals. They also provide support to store management, oversee daily tasks, and ensure an exceptional customer experience.

Requirements

Candidates must have at least one year of experience in a retail apparel environment and proven ability to lead a sales team. Proficiency in POS management, daily banking, and strong organizational skills are required.

Skills

Retail operations
Team leadership
Customer service
POS management
Banking procedures
Reporting
Problem solving
Organization
Staff training
Coaching
Inventory management
Communication
Sales floor management
Conflict resolution

Visa sponsorship

Not detected in the job text

Keywords

Retail
Apparel
Team Lead
Customer Experience
POS
Banking
Inventory
Leadership
Coaching
Operations
Sales
Onboarding
Training
Reporting
Customer Service
Lifestyle Brand
Sustainability

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