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Added 3 mins ago
ED
Senior Adaptive Designer
Equator Design
Toronto, ON
- $82,000 to $92,000 CAD / year
- Full-time
Partner closely with Creative Directors, Team Leads, Project Managers, and Production Artists to ensure quality and timely delivery.
Added 3 mins ago
Senior Manager, Data & Analytics
Domtar Products
Montreal, QC
…facilities across Canada and the United States, Domtar delivers high-quality and cost-effective products to customers around the…
Added 3 mins ago
Software Engineering Team Lead - Industrial Automation & Robotics Platform
Lincoln Electric
Hamilton, ON
Drive testing, quality, release readiness, observability, and continuous improvement initiatives.
Added 3 mins ago
Analyst or Associate, Investment Banking, Corporate Finance Advisory - Toronto, ON
Scotiabank
Toronto, ON
We partner with Corporate & Investment Banking sector teams, Debt Capital Markets, Equity Capital Markets and other product areas to provide in-depth analysis, drive idea generation,…
Added 3 mins ago
K
Senior Consultant, ServiceNow
KPMG
ON · Kitchener, Ontario
- Full-time
As a ServiceNow Global Elite Partner, we have more than 1,700 ServiceNow experts worldwide and are experiencing strong growth. Our ServiceNow practice stands out thanks to its exceptional…
Added 3 mins ago
HH
Project Manager
Highbridge Human Capital
Logan Lake, BC
- $150,000 to $170,000 CAD / year
- Full-time
…environment, because each one of our crew members are first someone's partner, friend, and…
Added 3 mins ago
HH
Quality Control Coordinator
Highbridge Human Capital
Logan Lake, BC
- Full-time
…environment, because each one of our crew members are first someone's partner, friend, and…
Added 3 mins ago
S
Team Leader, Aquatics
Stantec
Fredericton, NB
- Full-time
Partner with team members to proactively resolve personnel, resourcing, and project-related issues to ensure successful project outcomes
Added 3 mins ago
Coordinator, Accounts Receivable
Lionsgate
Toronto, ON
Partner with Finance to maintain accurate and up-to-date customer contact and account information.
Added 3 mins ago
KB
Contractor Sales-Plumbing Specialist
Kent Building Supplies
Saint John, NB
- Full-time
Plumbing Sales Specialists partner with Contractor Sales Associates to support the sales process with specialized knowledge. As knowledgeable sales professionals, contractor sales…
Added 3 mins ago
LM
Head of Digital Performance
Lacroix Médecine Privée
Quebec, QC
- Full-time
…maximize the return on our marketing investments. A true strategic partner to internal teams, this proactive individual will work closely with various stakeholders to understand their…
Added 3 mins ago
KB
Contractor Sales-Plumbing Specialist
Kent Building Supplies
Fredericton, NB
- Full-time
Plumbing Sales Specialists partner with Contractor Sales Associates to support the sales process with specialized knowledge. As knowledgeable sales professionals, contractor sales…
Added 3 mins ago
LM
DIRECTOR OF INFORMATION TECHNOLOGY
Lacroix Médecine Privée
Quebec, QC
- Full-time
He is also responsible for the performance of his team and the organization's technology partner ecosystem. This role is for an experienced, business-oriented, and results-driven IT leader…
Added 3 mins ago
DF
Senior Brand Manager, Canada
Designs for Health
Toronto, ON
- Full-time
Designs for Health is a trusted leader in the nutraceutical industry, known for delivering high-quality, research-driven nutritional products that support better health outcomes. For more…
Added 3 mins ago
KB
Contractor Sales-Plumbing Specialist
Kent Building Supplies
Moncton, NB
- Full-time
Plumbing Sales Specialists partner with Contractor Sales Associates to support the sales process with specialized knowledge. As knowledgeable sales professionals, contractor sales…
Added 3 mins ago
HH
Quality Control Coordinator
Highbridge Human Capital
Logan Lake, BC
- Full-time
…environment, because each one of our crew members are first someone's partner, friend, and…
Added 3 mins ago
HH
Project Manager
Highbridge Human Capital
Logan Lake, BC
- $150,000 to $170,000 CAD / year
- Full-time
…environment, because each one of our crew members are first someone's partner, friend, and…
Added 18 mins ago
Senior Software Dev Engineer, Route 53 Health Checks and Console Core
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Vancouver, BC
…something every Route 53 service team builds on, while we hold the quality bar on what ships. Your work will reach across more than 10 service teams and the product managers, designers, and…
Added 33 mins ago
Manager, Merchant Strategy & Operations
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Vancouver, BC · Toronto, ON
Optimize – Build the best merchant revenue engine so DoorDash continues to offer the highest quality selection for its customers and retain our merchants
Added 33 mins ago
Director, Strategic Partnerships
Clutch Technologies Inc.
Toronto, ON
…introducing Clutch to relevant buyers and sellers, or an insurance partner simplifying the car-purchase journey. These are illustrative examples, not existing…
Added 33 mins ago
Product Security Lead
SMART Technologies
Calgary, AB
Partner with Legal, Quality, Product Management, and Engineering on regulatory initiatives.
Added 33 mins ago
Senior Detector Scientist
Redlen Technologies Inc.
Saanichton, BC
…for purpose of reliability test systems and infrastructure. Partner with Test Software and Hardware Engineering on their design, implementation, troubleshooting, and continuous…
Added 33 mins ago
TM
CLINICAL RESEARCH MEDICAL LABORATORY ASSISTANT/ASSISTANT DE LABORATOIRE MÉDICAL EN RECHERCHE CLINIQUE
The Memory Clinic
Montreal, QC
- Full-time
Our clinics partner with pharmaceutical companies to conduct Phase II and III clinical trials for Alzheimer's Disease. Our unique contribution will revolutionize the fight against the…
Added 33 mins ago
TH
Senior Manager, Finance
Teladoc Health
Toronto, ON · CAN - Toronto
- Full-time
…broader Canadian Finance mandate, serving as a senior Finance partner within the business. The role provides leadership across strategic finance, planning and forecasting, financial…
Added 33 mins ago
W
Lead Mechanical Engineer, Mission Critical Buildings
WSP
Calgary, AB
- Full-time
Lead mechanical design, technical delivery, and quality oversight for enterprise, colocation, and hyperscale data center projects.

Roots

Team Lead-Retail

Dartmouth, NS, Canada

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Job details

Posting language: English
Posted: Oct 28, 2026

Original job description

Established in 1973, Roots is a proudly Canadian lifestyle brand that celebrates authenticity, quality, and community. Inspired by the great outdoors, we create timeless, sustainable apparel and leather goods designed for comfort and everyday adventure. At Roots, we believe in fostering a culture of inclusivity, creativity, and teamwork – where every team member plays a role in shaping our brand’s legacy. If you bring passion to everything you do, lead with integrity, and believe in the power of collaboration to drive growth, we’d love to have you on our journey!

WHAT WE’RE LOOKING FOR?

We are currently hiring for a Team Lead. The Team Lead links the leadership team and the sales associates by assisting in the operational functions of the store and motivating the team to exceed goals. Reporting directly to the Store Manager, the Team Lead provides support and coverage to the Store and Assistant Managers in their absence. They model desired selling and customer service behaviours at all times to promote an environment focused on consistent, exceptional and positive in-store experience to customers and employees.

To be successful, you’ll need to possess:

1 + years related experience in a retail apparel environment, luxury retail experience is a plus;
Proven ability to successfully lead a sales team; viewed as a leader among peers;
Proven experience with POS management, daily banking procedures, and submitting timely reports;
Strong organization, and problem solving skills;
Passion for upholding an exceptional customer experience;
Collaborate with others, yet be self-motivated;
Available for varied weekly shifts, including weekends, closing and holidays.

THE IMPACT YOU'LL HAVE

This is an opportunity to shape our company’s future by:

Demonstrate a customer obsessed selling culture and build brand loyalty through excellent product knowledge;
Partner with store management to execute action plans that optimize results and ensure effective execution of all store operational activities;
Contributes ideas and solutions to the leadership team that results in increased productivity and improved operations of the store;
Assist store management in conducting new associate onboarding and trainings;
Coaches associates on customer service fundamentals and provides positive feedback;
Assists in resolving customer service matters;
Oversees and delegates tasks to team to best maximize efficiency of store operations;
Communicates individual and/or team performance feedback to store management;
Ensure team receives scheduled breaks and/or meal periods;
Creates an open outward communication on the sales floor;
Ensure adherence to all company policies, procedures and guidelines;
Perform opening and closing procedures, and any inventory duties as directed.

WHY JOIN ROOTS?
Roots is not only a brand, it’s a culture and lifestyle. We look for dynamic individuals who are not only interested in retail and fashion, but who enjoy challenges and share our vision for a safer, cleaner, healthier planet.

In addition to our customers, an intrinsic part of our success has always been the people who work here. Roots is a company in which you can grow and benefit from the great opportunities often available. All members of our team are encouraged to ‘spread their roots’.

SOUND LIKE YOU? APPLY NOW!

We’d like to thank everyone who applies, but we can only contact applicants who are most qualified.

At Roots we appreciate that skills and expertise are cultivated through a range of experiences. We are committed to reflecting Canada's diverse landscape in our products, team, and workplace culture. We value your unique perspective and encourage you to apply, even if you don't meet every listed requirement. Accommodations are available for applicants throughout the recruitment process.

Please note: Roots uses technology-assisted tools, including artificial intelligence (AI), to support parts of the recruitment process. These tools may be used to help review applications, assess qualifications, and support interview documentation. All hiring decisions are reviewed and made by our Talent team and key leaders involved in the recruitment process.

The posted salary range is intended to reflect the competitive market value of this role and is provided to support transparency in our hiring process. Final compensation will be determined based on a variety of factors, including but not limited to internal equity, relevant skills, demonstrated knowledge, experience, and overall fit for the position.

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More about this job

Responsibilities

The Team Lead assists in store operational functions and motivates the sales team to exceed performance goals. They also provide support to store management, oversee daily tasks, and ensure an exceptional customer experience.

Requirements

Candidates must have at least one year of experience in a retail apparel environment and proven ability to lead a sales team. Proficiency in POS management, daily banking, and strong organizational skills are required.

Skills

Retail operations
Team leadership
Customer service
POS management
Banking procedures
Reporting
Problem solving
Organization
Staff training
Coaching
Inventory management
Communication
Sales floor management
Conflict resolution

Visa sponsorship

Not detected in the job text

Keywords

Retail
Apparel
Team Lead
Customer Experience
POS
Banking
Inventory
Leadership
Coaching
Operations
Sales
Onboarding
Training
Reporting
Customer Service
Lifestyle Brand
Sustainability

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