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Added 8 mins ago
M
Front Office Supervisor
Marriott
Saskatoon, SK
- Full-time
…process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures;…
Added 8 mins ago
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Part-Time Deli Clerk
Co-op
Rosetown, SK
- Part-time
The successful applicant will be dedicated to outstanding customer service, have excellent communication skills and have the ability to work independently and become a member of a highly…
Added 8 mins ago
I
Container Asset and Recovery Coordinator
Intelcom
Mississauga, ON
- Full-time
…Our vision is clear: to deliver fast, accurate, and reliable service powered by cutting-edge…
Added 8 mins ago
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Ingénieur(e) en conception électrique / Electrical Design Engineer
Hitachi
Varennes, QC · (HE)Office_QC, Varennes
- Full-time
…opérationnelles du poste et assurer une collaboration et un service à la clientèle…
Added 8 mins ago
SS
Dietary Aide Temporary Part Time Evenings (4pm-8pm)
Sienna Senior Living
Toronto, ON
- Part-time
You will be a welcomed member of the Long Term Care team, working in a fast-paced environment where you will make a meaningful difference in residents’ lives. As a Dietary Aide you will do…
Added 8 mins ago
SS
Dishwasher- Retirement
Sienna Senior Living
ON · Kanata, ON
- Full-time
You will be a welcomed member of the team, working in a fast-paced environment where you will make a meaningful difference in residents’ lives. As a Dishwasher, you will help maintain…
Added 8 mins ago
Store Associate
Sherwin-Williams
St. Thomas, ON
Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility…
Added 8 mins ago
Spray Equipment Repair
Sherwin-Williams
Cambridge, ON
Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility…
Added 8 mins ago
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Underwriting Assistant (PL)
HUB International
Langley (District), BC
- Full-time
…insurance solutions to support independent brokers in Canada. As a member of our team, you’ll benefit…
Added 8 mins ago
Senior Financial Advisor- Port Union Road & Fanfare Avenue
Scotiabank
Toronto, ON · West Hill, ON
Our Advisors are customer-centric and able to connect with people in a relatable way. As an essential member of the Canadian Banking Branch network, our focus is to provide exceptional…
Added 8 mins ago
Talent Coordinator
Dentons
Edmonton, AB
The Talent Coordinator, a member of the National Talent team, is located in the Edmonton office. The Talent Coordinator provides effective client service and delivery to all Dentons…
Added 8 mins ago
Speech-Language Pathologist
Winnipeg Regional Health Authority
Winnipeg, MB
Ability to perform both independently and as a team member.
Added 8 mins ago
Nurse 4 - Public Health Nurse - Indigenous Designated - Street Connections - Repost
Winnipeg Regional Health Authority
Winnipeg, MB
Working as an integrated member of the Healthy Sexuality and Harm Reduction team, the PHN Street Connections has a primary role in providing services to priority populations supported…
Added 8 mins ago
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Part Time Sales Representative | TELUS & Koodo Quinte Mall
TELUS
Belleville, ON
- Part-time
As a Team Member in our stores, you can expect to:
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Lot Associate -Open Availability
RONA
Belleville, ON
- Full-time
Become a member of our Rona customer service team and make a real difference to our customers' day. By joining our team, you'll have the opportunity to develop your customer service skills…
Added 8 mins ago
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Nightcrew Associate
RONA
Sudbury, ON · Greater Sudbury, ON
- Full-time
Become a key member of our Receiving and Handling team! Turn every incoming delivery into a success by ensuring smooth and accurate product flow. Your attention to detail will make all the…
Added 23 mins ago
NC
Business Relationship Manager
Northern Credit Union
Timmins, ON
- Full-time
Northern Credit Union is a full-service, locally operated financial institution offering personal and commercial banking services along with financial planning expertise to members across…
Added 23 mins ago
OI
Tactical Security Agent (Full-Time)
OEG Inc.
Edmonton, AB
- Full-time
Thank you for your interest in joining our team! Those moving forward in the process will be contacted by a member of our team.
Added 23 mins ago
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Member Services Rep
Crunch Fitness Canada
Hamilton, ON
- $17.95 CAD / hour
- Part-time
Join our dynamic team as a Member Services Representative and be a key contributor to creating a warm, inviting atmosphere that enriches the lives of our team members and community. If…
Added 23 mins ago
VC
Licensed Practical Nurse (LPN)
Vancouver Coastal Health
Sechelt, BC
- $32.84 to $41.35 CAD / hour
- Other
…Practical Nurses. Working independently and collaboratively as a member of an interdisciplinary care team, performs full scope of practical nursing functions for clients with predictable…
Added 23 mins ago
VC
Registered Nurse (RN) / Registered Psychiatric Nurse (RPN) - Long Term Care - Casual
Vancouver Coastal Health
Sechelt, BC
- $41.42 to $55.91 CAD / hour
- Other
…Long Term Care setting, both by working independently and as a member of an interdisciplinary team. Demonstrates expertise and leadership in nursing practice and coordinates the…
Added 23 mins ago
RB
Investment and Retirement Planning Associate
Royal Bank of Canada
Ottawa, ON
- Part-time
…meet client needs and goals and expand the network of your team. As a member of the Financial Planning, Investment and Retirement Planning Team, you bring innovative ideas to grow market…
Added 23 mins ago
UH
Registered Nurse, Family Health Team
University Health Network
Toronto, ON
- Contract
The Toronto Western Family Health Team delivers primary care services through a multi-disciplinary, inter-professional approach to diverse patient populations. The Registered Nurse (RN)…
Added 23 mins ago
UH
Registered Practical Nurse
University Health Network
Toronto, ON
- Full-time
As a member of the interprofessional team, the Registered Practical Nurse practices in accordance with relevant legislation, professional standards, the UHN Professional Practice Model, and…
Added 23 mins ago
SAI Ward Clerk - Temp Full time
University Health Network
Toronto, ON
Client service oriented, with the ability to effectively work with diversity and appreciate that people with different opinions, backgrounds and characteristics bring richness to the…

Roots

Team Lead-Retail

Dartmouth, NS, Canada

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Job details

Posting language: English
Posted: Oct 28, 2026

Original job description

Established in 1973, Roots is a proudly Canadian lifestyle brand that celebrates authenticity, quality, and community. Inspired by the great outdoors, we create timeless, sustainable apparel and leather goods designed for comfort and everyday adventure. At Roots, we believe in fostering a culture of inclusivity, creativity, and teamwork – where every team member plays a role in shaping our brand’s legacy. If you bring passion to everything you do, lead with integrity, and believe in the power of collaboration to drive growth, we’d love to have you on our journey!

WHAT WE’RE LOOKING FOR?

We are currently hiring for a Team Lead. The Team Lead links the leadership team and the sales associates by assisting in the operational functions of the store and motivating the team to exceed goals. Reporting directly to the Store Manager, the Team Lead provides support and coverage to the Store and Assistant Managers in their absence. They model desired selling and customer service behaviours at all times to promote an environment focused on consistent, exceptional and positive in-store experience to customers and employees.

To be successful, you’ll need to possess:

1 + years related experience in a retail apparel environment, luxury retail experience is a plus;
Proven ability to successfully lead a sales team; viewed as a leader among peers;
Proven experience with POS management, daily banking procedures, and submitting timely reports;
Strong organization, and problem solving skills;
Passion for upholding an exceptional customer experience;
Collaborate with others, yet be self-motivated;
Available for varied weekly shifts, including weekends, closing and holidays.

THE IMPACT YOU'LL HAVE

This is an opportunity to shape our company’s future by:

Demonstrate a customer obsessed selling culture and build brand loyalty through excellent product knowledge;
Partner with store management to execute action plans that optimize results and ensure effective execution of all store operational activities;
Contributes ideas and solutions to the leadership team that results in increased productivity and improved operations of the store;
Assist store management in conducting new associate onboarding and trainings;
Coaches associates on customer service fundamentals and provides positive feedback;
Assists in resolving customer service matters;
Oversees and delegates tasks to team to best maximize efficiency of store operations;
Communicates individual and/or team performance feedback to store management;
Ensure team receives scheduled breaks and/or meal periods;
Creates an open outward communication on the sales floor;
Ensure adherence to all company policies, procedures and guidelines;
Perform opening and closing procedures, and any inventory duties as directed.

WHY JOIN ROOTS?
Roots is not only a brand, it’s a culture and lifestyle. We look for dynamic individuals who are not only interested in retail and fashion, but who enjoy challenges and share our vision for a safer, cleaner, healthier planet.

In addition to our customers, an intrinsic part of our success has always been the people who work here. Roots is a company in which you can grow and benefit from the great opportunities often available. All members of our team are encouraged to ‘spread their roots’.

SOUND LIKE YOU? APPLY NOW!

We’d like to thank everyone who applies, but we can only contact applicants who are most qualified.

At Roots we appreciate that skills and expertise are cultivated through a range of experiences. We are committed to reflecting Canada's diverse landscape in our products, team, and workplace culture. We value your unique perspective and encourage you to apply, even if you don't meet every listed requirement. Accommodations are available for applicants throughout the recruitment process.

Please note: Roots uses technology-assisted tools, including artificial intelligence (AI), to support parts of the recruitment process. These tools may be used to help review applications, assess qualifications, and support interview documentation. All hiring decisions are reviewed and made by our Talent team and key leaders involved in the recruitment process.

The posted salary range is intended to reflect the competitive market value of this role and is provided to support transparency in our hiring process. Final compensation will be determined based on a variety of factors, including but not limited to internal equity, relevant skills, demonstrated knowledge, experience, and overall fit for the position.

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More about this job

Responsibilities

The Team Lead assists in store operational functions and motivates the sales team to exceed performance goals. They also provide support to store management, oversee daily tasks, and ensure an exceptional customer experience.

Requirements

Candidates must have at least one year of experience in a retail apparel environment and proven ability to lead a sales team. Proficiency in POS management, daily banking, and strong organizational skills are required.

Skills

Retail operations
Team leadership
Customer service
POS management
Banking procedures
Reporting
Problem solving
Organization
Staff training
Coaching
Inventory management
Communication
Sales floor management
Conflict resolution

Visa sponsorship

Not detected in the job text

Keywords

Retail
Apparel
Team Lead
Customer Experience
POS
Banking
Inventory
Leadership
Coaching
Operations
Sales
Onboarding
Training
Reporting
Customer Service
Lifestyle Brand
Sustainability

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