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Added 3 mins ago
B&
Retail Brand Experience Key Holder-BRANDON SHOPPERS MALL
Bath & Body Works
Brandon, MB
- $19.4 USD / hour
- Part-time
Lead exceptional in-store consumer experiences through demonstrating and modeling selling behaviors rooted in Our Values and elevated product knowledge.
Added 3 mins ago
B&
Retail Brand Experience Supervisor-PROMENADES ST BRUNO
Bath & Body Works
Saint-Bruno, QC
- $21.6 USD / hour
- Full-time
Lead exceptional in-store consumer experiences through demonstrating and modeling selling behaviors rooted in Our Values and elevated product knowledge.
Added 18 mins ago
Director of Sales
Hilton Food Group Plc
Brantford, ON
…3rd parties that are feeding into the sortation facility for store…
Added 18 mins ago
W
(CAN) Consumables Lead Department Manager
Walmart
Edmonton, AB
- Full-time
…communicated priorities from the Consumables Assistant Manager and the Store Management…
Added 33 mins ago
LC
PC Express Department Manager
Loblaw Companies Limited
Winnipeg, MB
- Full-time
- Lead, coach and motivate colleagues to achieve success and foster colleague growth
Added 33 mins ago
SP
Google Ads Media Buyer / Growth Strategist (Remote)
Sweat Pants Agency
Remote, Canada
- Remote
…tag, enhanced conversions, offline conversion imports for the lead gen accounts. When the numbers do not reconcile, you are the one who finds out…
Added 33 mins ago
AE
Offline - Selling Team Leader (Assistant Manager)
American Eagle Outfitters
Edmonton, AB
- Full-time
As the full-time Selling Team Leader, you are the Store Team Leader's "go-to" in developing and implementing the business strategy and leading the daily operations of the store. Your…
Added 33 mins ago
JR
Sr. Retail Store Manager
JRoss Retail Recruiters
Canmore, AB
- $80,000 to $84,000 CAD / year
- Full-time
…and market expansion, they are seeking an experienced Retail Store Manager to lead a flagship location in…
Added 33 mins ago
J&
Team Leader
JACK & JONES
Toronto, ON
- Part-time
Reports to: Store ManagerLocation: Fairview Toronto,ON
Added 48 mins ago
TD
Sales Associate
The Dufresne Group
Winnipeg, MB
- Full-time
Build relationships through calls, online leads, and in-store traffic
Added 48 mins ago
TD
Sales Associate
The Dufresne Group
Regina, SK
- Full-time
We’re growing and hiring Sales Associates for our Regina store located at 2835 Quance St E.
Added 48 mins ago
TH
Head Cashier Part Time (DARTMOUTH)
The Home Depot
Dartmouth, NS
- Part-time
Lead by example in consistently demonstrating GET behaviours and promoting positive associate morale.
Added 48 mins ago
TO
Product Engineering Lead, Keet (100% Remote, Worldwide)
Tether Operations Limited
Remote, Canada
- Full-time
- Remote
…harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency…
Added 48 mins ago
NS
Senior Microsoft SQL Server and Azure Database Administrator
N2P Systems
Montreal, QC
- $110,000 to $120,000 CAD / year
- Full-time
Lead performance diagnostics and tuning using Query Store, execution plans, Dynamic Management Views, Extended Events, wait statistics, PerfMon, SQL Profiler, and Azure monitoring tools.
Added 1 hour ago
SC
Full Time Front End Manager - Cloverdale/Quadra Store Victoria BC
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Victoria, BC
- Full-time
…to over 128,000 teammates at corporate-owned and franchised store locations. Sobeys Capital Incorporated and its independently owned and operated franchise partners operate over 1,500…
Added 1 hour ago
Corporate Store Key Holder
Bulk Barn
Welland, ON
A Store Key Holder assists the Store Manager and Supervisor in all aspects of the day-to-day running of the business.
Added 1 hour ago
Corporate Store Supervisor I
Bulk Barn
Welland, ON
A Store Supervisor assists in all aspects of the day-to-day running of the business.
Added 1 hour ago
S
Store Manager - Full Time - Winnipeg, Premium Outlet, MB
Swarovski
Winnipeg, MB
- Full-time
As a Store Manager, you’ll lead your team with passion, nurturing team spirit, delivering exceptional customer experiences, and driving commercial success. You’ll be a Swarovski advocate,…
Added 1 hour ago
GD
GARAGE - Operations Team Leader FT - Carrefour Angrignon
Groupe Dynamite, Inc Garage
Montreal, QC · LaSalle, Quebec
- Full-time
Reporting to the Store Manager, your main focus as Operations Team Lead is to maximize company sales and profitability by maintaining stockroom organization and by managing inventory…
Added 1 hour ago
BG
Precision Ag Specialist_CA
Brandt Group of Companies
Vulcan, AB
- Full-time
…technology adoption, supporting data services, and training store teams. This role promotes the latest solutions to improve customer operations and ensure optimal equipment…
Added 1 hour ago
G
Seasonal Retail Sales Associate - Conestoga Mall
Gap
Waterloo, ON
- Part-time
Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher. The thread…
Added 1 hour ago
FB
Assistant Department Manager - Kingston
Farm Boy Inc.
Kingston, ON
- $21.5 CAD / hour
- Full-time
Lead regular team huddles to share goals, recognize achievements, exchange product knowledge, and provide meaningful feedback to build engagement and connection.
Added 1 hour ago
ON
Assistant Manager - Village at Park Royal
Old Navy
BC · West Vancouver, BC
- Full-time
We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our…
Added 1 hour ago
G
Seasonal Retail Sales Associate - Morgan Crossing
Gap
Surrey, BC
- Part-time
Gap has always been about optimistic American style. Starting with our very first store on Ocean Avenue in San Francisco, opened almost 50 years ago by Doris and Don Fisher. The thread…
Added 1 hour ago
A
Third Key Holder Visual
Ardene
Burnaby, BC
- Full-time
…directives. The role collaborates with management to ensure efficient store and stockroom operations. In the absence of team leaders, the Third Key Holder, Visual is responsible for all…

Roots

Team Lead-Retail

Dartmouth, NS, Canada

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Job details

Posting language: English
Posted: Oct 28, 2026

Original job description

Established in 1973, Roots is a proudly Canadian lifestyle brand that celebrates authenticity, quality, and community. Inspired by the great outdoors, we create timeless, sustainable apparel and leather goods designed for comfort and everyday adventure. At Roots, we believe in fostering a culture of inclusivity, creativity, and teamwork – where every team member plays a role in shaping our brand’s legacy. If you bring passion to everything you do, lead with integrity, and believe in the power of collaboration to drive growth, we’d love to have you on our journey!

WHAT WE’RE LOOKING FOR?

We are currently hiring for a Team Lead. The Team Lead links the leadership team and the sales associates by assisting in the operational functions of the store and motivating the team to exceed goals. Reporting directly to the Store Manager, the Team Lead provides support and coverage to the Store and Assistant Managers in their absence. They model desired selling and customer service behaviours at all times to promote an environment focused on consistent, exceptional and positive in-store experience to customers and employees.

To be successful, you’ll need to possess:

1 + years related experience in a retail apparel environment, luxury retail experience is a plus;
Proven ability to successfully lead a sales team; viewed as a leader among peers;
Proven experience with POS management, daily banking procedures, and submitting timely reports;
Strong organization, and problem solving skills;
Passion for upholding an exceptional customer experience;
Collaborate with others, yet be self-motivated;
Available for varied weekly shifts, including weekends, closing and holidays.

THE IMPACT YOU'LL HAVE

This is an opportunity to shape our company’s future by:

Demonstrate a customer obsessed selling culture and build brand loyalty through excellent product knowledge;
Partner with store management to execute action plans that optimize results and ensure effective execution of all store operational activities;
Contributes ideas and solutions to the leadership team that results in increased productivity and improved operations of the store;
Assist store management in conducting new associate onboarding and trainings;
Coaches associates on customer service fundamentals and provides positive feedback;
Assists in resolving customer service matters;
Oversees and delegates tasks to team to best maximize efficiency of store operations;
Communicates individual and/or team performance feedback to store management;
Ensure team receives scheduled breaks and/or meal periods;
Creates an open outward communication on the sales floor;
Ensure adherence to all company policies, procedures and guidelines;
Perform opening and closing procedures, and any inventory duties as directed.

WHY JOIN ROOTS?
Roots is not only a brand, it’s a culture and lifestyle. We look for dynamic individuals who are not only interested in retail and fashion, but who enjoy challenges and share our vision for a safer, cleaner, healthier planet.

In addition to our customers, an intrinsic part of our success has always been the people who work here. Roots is a company in which you can grow and benefit from the great opportunities often available. All members of our team are encouraged to ‘spread their roots’.

SOUND LIKE YOU? APPLY NOW!

We’d like to thank everyone who applies, but we can only contact applicants who are most qualified.

At Roots we appreciate that skills and expertise are cultivated through a range of experiences. We are committed to reflecting Canada's diverse landscape in our products, team, and workplace culture. We value your unique perspective and encourage you to apply, even if you don't meet every listed requirement. Accommodations are available for applicants throughout the recruitment process.

Please note: Roots uses technology-assisted tools, including artificial intelligence (AI), to support parts of the recruitment process. These tools may be used to help review applications, assess qualifications, and support interview documentation. All hiring decisions are reviewed and made by our Talent team and key leaders involved in the recruitment process.

The posted salary range is intended to reflect the competitive market value of this role and is provided to support transparency in our hiring process. Final compensation will be determined based on a variety of factors, including but not limited to internal equity, relevant skills, demonstrated knowledge, experience, and overall fit for the position.

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More about this job

Responsibilities

The Team Lead assists in store operational functions and motivates the sales team to exceed performance goals. They also provide support to store management, oversee daily tasks, and ensure an exceptional customer experience.

Requirements

Candidates must have at least one year of experience in a retail apparel environment and proven ability to lead a sales team. Proficiency in POS management, daily banking, and strong organizational skills are required.

Skills

Retail operations
Team leadership
Customer service
POS management
Banking procedures
Reporting
Problem solving
Organization
Staff training
Coaching
Inventory management
Communication
Sales floor management
Conflict resolution

Visa sponsorship

Not detected in the job text

Keywords

Retail
Apparel
Team Lead
Customer Experience
POS
Banking
Inventory
Leadership
Coaching
Operations
Sales
Onboarding
Training
Reporting
Customer Service
Lifestyle Brand
Sustainability

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