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Added 49 mins ago
DG
Food Service Associate
Dexterra Group
Richmond, BC
- Full-time
Remain an ambassador of goodwill, ethics, and great client relations at all times on behalf of Dana Hospitality
Added 1 hour ago
TH
Sales Associate - Part-Time
Tommy Hilfiger
Toronto, ON · Scarborough, ON
- Part-time
Brand Ambassador: Stay connected to our newest campaigns and product launches and promote our brand vision to our customers, winning us fans for life.
Added 1 hour ago
TH
Temporary Sales Associate - Part-Time
Tommy Hilfiger
Toronto, ON · Scarborough, ON
- Part-time
Brand Ambassador: Stay connected to our newest campaigns and product launches and promote our brand vision to our customers, winning us fans for life.
Added 1 hour ago
CK
Temporary Sales Associate - Part-Time
Calvin Klein
Mississauga, ON
- Part-time
Brand Ambassador: Stay on top of our unique and timeless fashion. Show off the brand to our customers, winning us fans for life.
Added 2 hours ago
SB
Delivery Helper
SRS Building Products
Calgary, AB
- Full-time
Act as an ambassador of the company with all employees and customers.
Added 3 hours ago
RB
Banking Advisor Intern
Royal Bank of Canada
BC · RICHMOND, British Columbia
- Full-time
…their everyday banking, credit, and investment needs. As an RBC ambassador, you add value in the moments that matter most to clients and collaborate with RBC partners to help clients…
Added 4 hours ago
PC
Sales Associate - Part-Time
PVH Corp.
Toronto, ON · Scarborough, ON, Canada
- Part-time
Brand Ambassador: Stay connected to our newest campaigns and product launches and promote our brand vision to our customers, winning us fans for life.
Added 4 hours ago
PC
Temporary Sales Associate - Part-Time
PVH Corp.
Mississauga, ON
- Part-time
Brand Ambassador: Stay on top of our unique and timeless fashion. Show off the brand to our customers, winning us fans for life.
Added 4 hours ago
PC
Temporary Sales Associate - Part-Time
PVH Corp.
Toronto, ON · Scarborough, ON, Canada
- Part-time
Brand Ambassador: Stay connected to our newest campaigns and product launches and promote our brand vision to our customers, winning us fans for life.
Added 5 hours ago
BC
Engagement and Events Coordinator
British Columbia Schizophrenia Society
Vancouver, BC
- Full-time
The Engagement & Events Coordinator is a member of the Communications & Marketing team and serves as a public ambassador for the BC Schizophrenia Society (BCSS). Through outreach,…
Added 5 hours ago
LA
Executive Director
Lennox and Addington County General Hospital Foundation
Greater Napanee, ON · Napanee, ON
- $120,000 to $150,000 CAD / year
- Full-time
As a visible ambassador for the Foundation, the Executive Director will develop trusted relationships throughout Lennox and Addington County, expanding awareness, engaging new supporters,…
Added 5 hours ago
R
Banking Advisor Intern
RBC
Richmond, BC
- Full-time
…their everyday banking, credit, and investment needs. As an RBC ambassador, you add value in the moments that matter most to clients and collaborate with RBC partners to help clients…
Added 5 hours ago
D
Food Service Associate
Dexterra
Richmond, BC
- $19 to $20 CAD / hour
- Full-time
Remain an ambassador of goodwill, ethics, and great client relations at all times on behalf of Dana Hospitality
Added 6 hours ago
T
Account Manager III, National Real Estate Group (ATHN 399)
TD
AB
- Full-time
Added 6 hours ago
JF
Executive Director, Victoria
Jewish Federation of British Columbia (JFBC)
Victoria, BC
- Full-time
…Director to serve as JFVVI’s lead strategist, fundraiser, and ambassador. Reporting to the JFBC Chief Planning Officer and directed and advised by the JFVVI Board President on local…
Added 6 hours ago
MM
Miu Miu Client Advisor Toronto Bloor St.Holt Renfrew
Miu Miu
Toronto, ON
- Full-time
To be the “ambassador” who convey and promote the Brand philosophy and Values to the final Clients guiding them into the world of the Brands. As such, to be responsible to maximize the…
Added 6 hours ago
Miu Miu Client Advisor Toronto Bloor St.Holt Renfrew
Prada Group
Toronto, ON
To be the “ambassador” who convey and promote the Brand philosophy and Values to the final Clients guiding them into the world of the Brands. As such, to be responsible to maximize the…
Added 6 hours ago
PS
Advisor, Corporate Strategy
Public Sector Pension Investment Board
Montreal, QC
- Full-time
Be a positive ambassador for the team across the organization
Added 6 hours ago
S
Store Manager
Structube
Surrey, BC
- Full-time
STRUCTUBE is the perfect workplace for fans of modern and contemporary interior design, furniture and accessories. We foster an inspiring work environment where collaboration and…
Added 6 hours ago
RL
Seasonal
Ralph Lauren
Mirabel, QC
- Part-time
Added 7 hours ago
NR
Catering Attendant
Norton Rose Fulbright
Toronto, ON
- Full-time
Serve as a professional ambassador of the firm, providing a warm, polished and responsive experience for clients, visitors, lawyers and executives.
Added 7 hours ago
D
Advisory Agent, Member and Client Experience
Desjardins
Rimouski, QC · St-Anaclet, QC · Caisse Desjardins de Neigette et Mitis-Ouest
- Part-time
…colleagues who can help them with specialized needs. You are a proud ambassador of digital solutions and you advise members and clients on their use. You ensure that financial transactions…
Added 7 hours ago
RB
Banking Advisor
Royal Bank of Canada
Kitimat, BC
- Full-time
…their everyday banking, credit, and investment needs. As an RBC ambassador, you add value in the moments that matter most to clients and collaborate with RBC partners to help clients…
Added 7 hours ago
RB
Banking Advisor
Royal Bank of Canada
Wetaskiwin, AB
- Full-time
…their everyday banking, credit, and investment needs. As an RBC ambassador, you add value in the moments that matter most to clients and collaborate with RBC partners to help clients…
Added 7 hours ago
R
Banking Advisor
RBC
Kitimat, BC
- Full-time
…their everyday banking, credit, and investment needs. As an RBC ambassador, you add value in the moments that matter most to clients and collaborate with RBC partners to help clients…

Roots

Team Lead-Retail - Part Time

Waterloo, ON, Canada

Part-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Part-time
Apply by: Nov 19, 2026
Experience: 1+ year of retail experience, ideally in apparel.
Posting language: English
Posted: Oct 20, 2026

Original job description

Established in 1973, Roots is a proudly Canadian lifestyle brand that celebrates authenticity, quality, and community. Inspired by the great outdoors, we create timeless, sustainable apparel and leather goods designed for comfort and everyday adventure. At Roots, we believe in fostering a culture of inclusivity, creativity, and teamwork – where every team member plays a role in shaping our brand’s legacy. If you bring passion to everything you do, lead with integrity, and believe in the power of collaboration to drive growth, we’d love to have you on our journey!

Team Lead

At Roots, our Team Leads are brand ambassadors who set the tone on the sales floor every shift. Reporting to the Store Manager, you’ll lead by example, coach teammates in the moment, and help the team deliver memorable customer experiences while achieving store goals. Working alongside store management, you'll be a key leader on the floor, guiding daily execution, motivating the team, and driving results through others. We are looking for individuals who act with integrity, take initiative, build trust, and are proud to support their team, community, and the Roots brand.

What You'll Do

Lead by example in customer service, selling behaviours, and store standards to create an exceptional experience for every customer.
Provide on-the-floor coaching, support, and positive feedback throughout the shift to help team members build confidence and skills.
Support the onboarding and training of new and developing team members.
Share goals, priorities, and important information with the team, and motivate them to achieve daily sales, customer experience, and operational goals.
Assist in coordinating team efforts and delegating tasks to support daily priorities, store routines, and scheduled breaks.
Step in to support customer interactions and resolve customer concerns with a calm, solutions-focused approach.
Identify issues and opportunities on the sales floor, take action to address them, and share ideas with the leadership team to improve execution.
Recognize and celebrate team successes and positive behaviours.
Partner with store management to execute action plans and share feedback on individual and team performance.
Support store operations in the absence of management, including opening and closing procedures, POS, daily banking, reporting, and inventory duties.
Uphold all company policies, procedures, and guidelines.

What Makes You Successful

Initiative
- Leads by example in delivering great customer experiences, supporting sales, and coaching team members on the floor.
- Anticipates business needs, identifies opportunities, and takes action without waiting for direction.
Collaboration
- Coordinates team efforts to support daily priorities and store goals, knowing success is measured by the team, not the individual.
- Builds trust and creates an environment where everyone can succeed.
Leading with Purpose
- Communicates expectations clearly, provides on-the-floor coaching, and helps motivate the team every shift.
- Connects daily execution to sales, customer service, and operational goals, and influences results through others.

What You Bring

1+ year of retail experience, ideally in apparel. Experience coaching, training, or leading peers is an asset.
Fairness, accountability, and consistency in your daily actions.
Passion for the customer experience and the Roots brand, and the ability to inspire that enthusiasm in others.
A coaching mindset: you help others grow while continuing to develop yourself.
Resilience and a competitive spirit, staying calm and solutions-focused during busy periods and customer concerns.
Strong communication, organization, and problem-solving skills.
Experience with POS, cash handling, and opening and closing procedures is an asset.

Role Requirements

Availability to work a minimum of 3 shifts per week including evenings, weekends, and holidays.
Must be available to work during the peak holiday business period, from mid-November through the first week of January.
Ability to stand and move throughout the store for extended periods during a shift.
Ability to frequently bend, reach, twist, and move merchandise.
Ability to safely lift and carry up to 50 lbs.

Why You'll Love Working Here

50% Employee Discount
Brand Ambassador Program
Collaborative team environment
Opportunities to build leadership and coaching skills
Opportunities for career growth within Roots

If you're passionate about people, love leading by example, and want to help a team create memorable customer experiences, we'd love to hear from you.

At Roots we appreciate that skills and expertise are cultivated through a range of experiences. We are committed to reflecting Canada's diverse landscape in our products, team, and workplace culture. We value your unique perspective and encourage you to apply, even if you don't meet every listed requirement. Accommodations are available for applicants throughout the recruitment process.

Please note: Roots uses technology-assisted tools, including artificial intelligence (AI), to support parts of the recruitment process. These tools may be used to help review applications, assess qualifications, and support interview documentation. All hiring decisions are reviewed and made by our Talent team and key leaders involved in the recruitment process.

The posted salary range is intended to reflect the competitive market value of this role and is provided to support transparency in our hiring process. Final compensation will be determined based on a variety of factors, including but not limited to internal equity, relevant skills, demonstrated knowledge, experience, and overall fit for the position.

Apply About employer

More about this job

Responsibilities

Lead by example on the sales floor, coach and support team members, and help deliver strong customer experiences while achieving sales and operational goals. Coordinate daily tasks and store routines, resolve customer concerns, and support store operations - including opening and closing, POS, banking, reporting, and inventory - in the absence of management.

Requirements

Requires at least one year of retail experience, ideally in apparel; experience coaching, training, or leading peers is an asset. Candidates should demonstrate strong communication, organization, and problem-solving skills, be available for at least three shifts per week including evenings, weekends, holidays, and the peak holiday period, and be able to meet the role’s physical demands.

Skills

Customer Service
Sales
On-the-Floor Coaching
Team Leadership
Training and Onboarding
Communication
Organization
Problem-Solving
Conflict Resolution
Task Delegation
Point of Sale (POS)
Cash Handling
Opening and Closing Procedures
Inventory Management
Resilience
Team Collaboration

Benefits

Employee Discount
Brand Ambassador Program
Leadership and Coaching Development
Career Growth Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Retail
Apparel
Customer Experience
Sales Goals
Store Operations
Team Leadership
Coaching
Training
Onboarding
Daily Priorities
Task Delegation
Customer Concerns
Action Plans
Store Standards
Point of Sale (POS)
Cash Handling
Daily Banking
Reporting
Inventory
Opening Procedures
Closing Procedures
Company Policies
Holiday Business Period

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