Head of Quality

The ROSEN Group is a global leader in providing cutting-edge solutions in all areas of the integrity process chain. Since its origins as a one-man business in 1981, ROSEN has rapidly grown and continues to do so. The international technology group consists of a team of more than 4,000 employees operating in more than 120 countries. You can be a part of securing the safe supply of energy to people and businesses across the globe and help us all move towards an attainable and sustainable future. It is our ambition, above anything else, to contribute to a world where critical infrastructure and the supply of energy is not only efficient, but also protected and reliable.

Come join our growing team!

For more information about ROSEN go to www.rosen-group.com.

ROSEN is looking for a Head of Quality that will be based in Calgary. This position reports directly to the Head of HSSQ, North America and will be a part of the HSSQ North America (Health, Safety, Sustainability, Quality) team.

What role you will play in our team?

The Head of Quality serves as the senior quality leader for ROSEN Canada and is responsible for driving a culture of operational excellence, technical integrity, and continuous improvement across all aspects of the business. This includes in-line inspection services, data analysis and reporting, engineering assessments, and supporting consultancy services delivered to Canadian and North American based pipeline operators.

The role ensures compliance with corporate requirements, ISO standards, API 1163, applicable Canadian regulatory requirements, and customer expectations. The Head of Quality partners closely with operational, engineering, reporting, and commercial leaders to ensure quality is embedded throughout the lifecycle of service delivery and supports ROSEN's reputation as a trusted leader in pipeline integrity solutions.

What will I be doing?

• Lead the Quality function for ROSEN Canada, providing strategic direction, quality governance, and oversight of the Quality Management System (QMS).
• Build a culture of quality, continuous improvement, accountability, and operational excellence across the organization.
• Lead and develop the Canadian Quality team while partnering with stakeholders across North America.
• Ensure compliance with ISO 9001, API 1163, CSA standards, regulatory requirements, and customer expectations.
• Oversee audits, corrective actions, root cause investigations, and continuous improvement initiatives.
• Partner with operations, engineering, and customers to address quality risks, improve processes, and strengthen business performance.
• Serve as a trusted advisor, driving quality strategy, organizational change, and stakeholder engagement.

What are we looking for?

• Bachelor's degree in Engineering, Quality, Science, Industrial Technology, or a related field (Master's preferred).
• 10+ years of quality leadership experience within oil & gas, pipeline, engineering, inspection, energy, or technical services environments.
• 5+ years leading teams and influencing organizational performance.
• Strong background with ISO 9001-based Quality Management Systems.
• Knowledge of API 1163, CSA Z662, pipeline regulations, audits, CAPA, and Root Cause Analysis.
• Proven ability to build relationships, influence stakeholders, drive cultural change, and lead continuous improvement initiatives.
• Preferred certifications: ASQ CMQ/OE, ASQ CQA, ISO 9001 Lead Auditor.

Our Offer

ROSEN offers a competitive compensation package, including:

• Comprehensive Benefit plan
• Health & Wellness Program
• RRSP matching
• Volunteer Time Off
• Company paid basic Life Insurance, Accidental Death & Dismemberment, Short Term Disability and Long Term Disability coverage
• Employee Assistance Program
• Generous Vacation and Paid Time Off (PTO)
• Employee Rewards and Recognition Program
• Access to Employee Empowerment Groups
• Hybrid working environment for certain positions
• Annual merit & career advancement increases
• Leadership growth & professional development opportunities
• Education Assistance Program