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Added 22 mins ago
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Added 8 hours ago
Help Desk Analyst
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
Full-time
…support for all information and telecommunication hardware/software within the Hospital, and provides backup and support for the ICT Team. In addition the incumbent will complete project…

Ross Memorial Hospital

Help Desk Analyst

Kawartha Lakes, ON, Canada
Lindsay, ON, Canada

Pay: $32.309 - $39.736/Hour
Job type: Full-time
Apply by: Oct 27, 2026
Posting language: English
Posted: Sep 21, 2026

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Original job description

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Job Number

J0926-0612

Job Title

Help Desk Analyst

Job Type

Temporary Full Time

Union

Non-Union

City, Province, Country

Lindsay, Ontario, Canada

Department

Information & Communication Technology

Open Positions

1

Date Posted

September 21, 2026

Closing Date

September 27, 2026

Salary

$32.309 - $39.736/Hour

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Ross Memorial Hospital (RMH) is an active, acute-care community hospital located in the heart of the City of Kawartha Lakes. Among our acute and continuing care services, our team cares for 45,000 patients per year in the 24/7/365 emergency department, provides orthopedics and ophthalmology, operates a dialysis unit, and is renowned for its mental health programs and restorative seniors care. The Ross family takes pride in providing compassionate, quality patient care.

Department/Unit/Program Description

This position is based out of HHHS in Haliburton and requires occasional travel to Minden and Ross Memorial Hospital in Lindsay. The position provides 1st level of support for all information and telecommunication hardware/software within the Hospital, and provides backup and support for the ICT Team. In addition the incumbent will complete project work as directed by the Director of ICT.

Requires post-secondary education in a computer science program, hands on exposure to PC hardware and software support, and excellent written and verbal communications skills. Additional formal education, industry certifications and experience are beneficial (Microsoft, Exchange, ManageEngine, Internet Web tools, scripting and telecommunications skills).

Position Summary

The Information & Communication Technology Department is currently looking for a Temporary Full-Time Helpdesk Analyst to join their team.

Date Required: October 05, 2026

Ending on or before: March 31, 2027

Essential Qualifications

Minimum 2 years’ post-secondary education in Computer Science
Experience in computer related field with emphasis on PC support
High level of expertise with Windows, Active Directory and Office Productivity tools
In-depth knowledge of PC and peripheral configuration and hardware repair
Ability to deal effectively and co-operatively with all level of staff, patients and public
Excellent communication, organizational and time management skills
Must have valid Driver's License and reliable vehicle
Must be able to fulfill physical requirements of the job, as per current Physical Demands Analysis

Preferred Qualifications

Additional education and industry certifications

Hours of Work

Must be available to work 7.5 hours per shift. Work environment may necessitate fluctuating work hours and this role participates as a member of the rotating on-call team.

Employment Equity

Ross Memorial Hospital is committed to meeting the needs of persons with disabilities. Accommodation will be provided throughout the hiring process at the request of the applicant.

Employees must meet expectations for appropriate, respectful and professional conduct, as set out in the RMH Code of Conduct.

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Responsibilities

Provide first-level support for the hospital’s information and telecommunications hardware and software, and provide backup support to the ICT team. Complete project work as directed by the Director of ICT and travel occasionally to nearby hospital locations.

Requirements

Requires at least two years of post-secondary education in computer science and experience in a computer-related field focused on PC support. Candidates must have strong Windows, Active Directory, office productivity, PC configuration, and hardware repair expertise, along with effective communication and organizational skills, a valid driver’s license, and a reliable vehicle.

Skills

PC Support
Windows
Active Directory
Office Productivity Tools
PC Hardware Configuration
Hardware Repair
Software Support
Peripheral Configuration
Written Communication
Verbal Communication
Organization
Time Management
Customer Service
Telecommunications

Visa sponsorship

Not detected in the job text

Keywords

Information And Communication Technology
Help Desk
Computer Science
PC Support
Windows
Active Directory
Office Productivity Tools
PC Hardware
Hardware Repair
Peripheral Configuration
Software Support
Telecommunications
Microsoft
Exchange
ManageEngine
Internet Web Tools
Scripting
Project Work
Hospital
On-Call Rotation
Driver's License

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