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Added 12 mins ago
UC
Route Trainee - UniFirst Canada
UniFirst Corporation
Drummondville, QC
- Full-time
UniFirst is an international leader in the $18 billion-dollar garment services industry. We currently employ over 16,000 team partners who serve 300,000 business customer locations…
Added 12 mins ago
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General Labourer (Non Ferrous)
American Iron & Metal (AIM)
Timmins, ON
- Full-time
American Iron & Metal (AIM) is a family-owned company and recognized global leader in the metal recycling industry with more than 125 sites and 4000 employees worldwide. We have continued…
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Outside Sales Representative
American Iron & Metal (AIM)
Rivière-du-Loup, QC
- Full-time
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Added 12 mins ago
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Site Manager
American Iron & Metal (AIM)
Rivière-du-Loup, QC
- Full-time
American Iron & Metal (AIM) is a family-owned company and a globally recognized leader in the metal recycling industry, with more than 125 sites and 4,000 employees worldwide. We have…
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Scale Clerk
American Iron & Metal (AIM)
Levis, QC
- Full-time
American Iron & Metal (AIM) is a family-owned company and a recognized global leader in the metal recycling industry, with more than 135 locations and over 4,000 employees worldwide.
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Crane Operator (Rail Siding)
American Iron & Metal (AIM)
Sault Ste. Marie, ON
- Full-time
American Iron & Metal (AIM) is a family-owned company and recognized global leader in the metal recycling industry with more than 125 sites and 4000 employees worldwide. We have continued…
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Site Supervisor
American Iron & Metal (AIM)
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- Full-time
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General Labourer (Non Ferrous)
American Iron & Metal (AIM)
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- Full-time
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Strategic Sourcing Manager
American Iron & Metal (AIM)
Montreal, QC
- Full-time
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American Iron & Metal (AIM)
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- Full-time
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General Labourer
American Iron & Metal (AIM)
Stratford, ON
- Full-time
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Class 1 Truck driver
American Iron & Metal (AIM)
Montreal, QC
- Full-time
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Senior Financial Reporting Analyst
American Iron & Metal (AIM)
Montreal, QC
- Full-time
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Accounts Payable Manager
American Iron & Metal (AIM)
Montreal, QC
- Full-time
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Manager, Project Management
American Iron & Metal (AIM)
Hamilton, ON
- Full-time
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Health and Safety Advisor
American Iron & Metal (AIM)
Hamilton, ON
- Full-time
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Added 12 mins ago
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AZ Driver (Night Shift)
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Hamilton, ON
- Full-time
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Added 12 mins ago
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Outside Sales Representative
American Iron & Metal (AIM)
Ottawa, ON
- Full-time
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Senior Sales Representative
American Iron & Metal (AIM)
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- Full-time
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American Iron & Metal (AIM)
Hamilton, ON
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Quality Inspection Coordinator
American Iron & Metal (AIM)
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Added 12 mins ago
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AE - Sales Leader (Full-Time)
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Rocky View No 44, AB · Rocky View County, AB
- Full-time
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Added 42 mins ago
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Director of Restaurant Operations
SSP America
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- Full-time
Current or recent leadership of multiple restaurant locations, including direct leadership and development of multiple General Managers responsible for independent business units.
Added 42 mins ago
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Manager, Supply Chain & Innovation
IMAX Enhanced | Streaming & Consumer Technology
Mississauga, ON
- Full-time
For more than 50 years, IMAX has been a global leader in entertainment technology, redefining how stories are experienced on the world’s biggest screens. Our mission is to power…
Added 42 mins ago
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Analyst, Business
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Mississauga, ON
- Full-time
Maintain requirements traceability from initial business need through design, development, testing, and implementation.

Ross Memorial Hospital

Supervisor, Centralized Scheduling

Kawartha Lakes, ON, Canada
Lindsay, ON, Canada

$48.169 - $59.242/Hour · Full-time

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Job details

Pay: $48.169 - $59.242/Hour
Job type: Full-time
Apply by: Nov 23, 2026
Working hours: 37.5 hours/week
Posting language: English
Posted: Oct 24, 2026

Original job description

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Job Number

J1026-0848

Job Title

Supervisor, Centralized Scheduling

Job Type

Permanent Full Time

Union

Non-Union

City, Province, Country

Lindsay, Ontario, Canada

Department

Scheduling

Open Positions

1

Date Posted

October 24, 2026

Closing Date

October 30, 2026

Salary

$48.169 - $59.242/Hour

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Ross Memorial Hospital (RMH) is an active, acute-care community hospital located in the heart of the City of Kawartha Lakes. Among our acute and continuing care services, our team cares for 45,000 patients per year in the 24/7/365 emergency department, provides orthopedics and ophthalmology, operates a dialysis unit, and is renowned for its mental health programs and restorative seniors care. The Ross family takes pride in providing compassionate, quality patient care.

Position Summary

Ross Memorial Hospital is seeking a skilled, analytical, and solutions-oriented Supervisor, Scheduling to lead the effective operation and ongoing improvement of our Scheduling Department.

As a key member of the Human Resources team, you will provide operational leadership, technical expertise, and support to scheduling staff, managers, and directors across the Hospital. You will help ensure staff schedules are accurate, efficient, and aligned with operational requirements, collective agreements, payroll processes, and approved staffing plans.

This is an opportunity for a leader who combines strong people management skills with technical aptitude, problem-solving, and an interest in optimizing scheduling systems and workforce processes in a complex healthcare environment.

Scheduling Department is looking for a Permanent Full-time Supervisor, Scheduling (Centralized Scheduling Office).

Effective Date: December 1, 2026

What You’ll Do

Lead Scheduling Operations

Oversee the day-to-day operations of the Scheduling Department, ensuring timely, accurate, and consistent service delivery.
Provide guidance to scheduling staff and Hospital leaders on master schedules, rotations, staffing requirements, scheduling practices, and system functionality.
Support the development and adjustment of schedules to meet operational needs, collective agreement requirements, and approved budgets.
Develop standardized procedures, guidelines, and training resources to promote consistency and compliance.

Support Labour Relations and Compliance

Work collaboratively with Labour Relations/HR Consultants to interpret and apply collective agreement provisions related to scheduling, hours of work, overtime, premiums, shift changes, and timekeeping.
Investigate complex scheduling, payroll, and time and attendance discrepancies and recommend appropriate corrective action.
Provide scheduling expertise to support grievance investigations, grievance preparation, collective bargaining, and other labour relations activities.
Identify recurring issues and implement or recommend solutions to reduce errors and improve consistency.

Optimize Scheduling Systems and Technology

Act as the functional subject-matter expert for UKG Workforce Management, ScheduleME, and related scheduling applications.
Collaborate with IT, Payroll, vendors, and other stakeholders to support system configuration, testing, upgrades, integrations, and implementation of new functionality.
Troubleshoot system issues, support users, and identify opportunities to automate manual processes and improve workflows.
Maintain system documentation, process manuals, standard operating procedures, and training materials.

Strengthen Data Integrity and Continuous Improvement

Monitor and audit scheduling, timekeeping, and attendance data to support accurate payroll processing and reliable workforce information.
Analyze reports related to overtime, scheduling errors, payroll exceptions, and workforce trends.
Conduct root-cause analysis and develop practical, sustainable solutions to reduce rework, administrative burden, and recurring issues.
Lead or participate in process improvement initiatives that enhance scheduling efficiency, data accuracy, and service quality.

Lead and Develop Staff

Provide day-to-day supervision, coaching, and direction to Scheduling Department staff.
Establish clear expectations, manage workloads, and monitor service standards and performance.
Support recruitment, onboarding, training, performance management, and employee development.
Foster a respectful, collaborative, accountable, and service-focused work environment.

Essential Qualifications

Education

An undergraduate degree or diploma in Human Resources, Business Administration, or a related field, or an equivalent combination of education and relevant experience.

Qualifications

Three years of supervisory or team leadership experience, preferably in healthcare or another complex, unionized environment.
Two to three years of experience in healthcare staff scheduling, workforce coordination, or a related operational function.
Experience using computerized scheduling and timekeeping systems; experience with UKG Workforce Management or equivalent applications is preferred.
Experience interpreting and applying collective agreements, scheduling rules, employment policies, and procedures.
Experience developing master schedules, rotations, and scheduling templates.
Experience investigating scheduling discrepancies, payroll issues, and time and attendance concerns.
Experience with reporting, data analysis, procedure development, staff training, and process improvement initiatives.

Knowledge, Skills And Abilities

Strong analytical, problem-solving, and root-cause analysis skills, with the ability to translate data into practical solutions.
Technical aptitude and the ability to troubleshoot systems, interpret information, and identify opportunities for system optimization.
Excellent verbal and written communication skills, including the ability to explain complex scheduling requirements clearly.
Strong leadership, coaching, interpersonal, and conflict resolution skills.
Excellent organizational skills, attention to detail, and the ability to manage competing priorities and deadlines.
Sound judgment and the ability to maintain confidentiality when handling sensitive employee and payroll information.
A collaborative approach and a commitment to continuous improvement, service excellence, and the effective use of Hospital resources.

Hours of Work

Hours of work for this position are 37.5 hours/week Monday-Friday.

Employment Equity

Ross Memorial Hospital is committed to meeting the needs of persons with disabilities. Accommodation will be provided throughout the hiring process at the request of the applicant.

Employees must meet expectations for appropriate, respectful and professional conduct, as set out in the RMH Code of Conduct.

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More about this job

Responsibilities

Lead the centralized Scheduling Department, supervising staff and advising hospital leaders on schedules, rotations, staffing requirements, collective agreement compliance, and scheduling systems. Improve scheduling and timekeeping accuracy through system support, data analysis, discrepancy investigation, standardized procedures, and continuous improvement.

Requirements

Requires an undergraduate degree or diploma in Human Resources, Business Administration, or a related field, or an equivalent combination of education and relevant experience. Candidates need three years of supervisory or team leadership experience and two to three years in healthcare scheduling or a related function, along with experience using scheduling systems, applying collective agreements, analyzing data, and improving processes.

Skills

Scheduling Operations
Staff Supervision
Collective Agreement Interpretation
Workforce Scheduling
UKG Workforce Management
ScheduleME
Timekeeping
Payroll Discrepancy Investigation
Data Analysis
Root-Cause Analysis
System Troubleshooting
Process Improvement
Staff Training
Conflict Resolution
Communication
Confidentiality

Visa sponsorship

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Keywords

Centralized Scheduling
Healthcare
Human Resources
Workforce Management
UKG Workforce Management
ScheduleME
Collective Agreements
Labour Relations
Master Schedules
Staff Rotations
Timekeeping
Payroll
Overtime
Scheduling Systems
System Configuration
System Testing
System Upgrades
System Integrations
Data Integrity
Workforce Data
Root-Cause Analysis
Process Improvement
Standard Operating Procedures
Staff Training
Performance Management
Healthcare Operations

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