Production Manager

Company Description Royal Auto Collision is a family-owned and operated auto body repair business established in 2006 and based in Mississauga, Ontario. The company is known as one of the most prominent auto body repair facilities in the province and is recognized and preferred by many of Ontario’s largest car dealerships. Royal Auto Collision delivers manufacturer-grade repairs for a wide range of major automotive vehicles, ensuring quality and safety. The organization serves as a trusted repair partner to leading automotive manufacturers and dealerships across Canada and is widely recognized as an award-winning facility in Ontario.

Role Description The Production Manager is responsible for overseeing daily operations within the auto body repair facility, ensuring that all repair work is completed accurately, efficiently, and on schedule. This full-time, on-site role, located in Mississauga, ON, includes coordinating workflow between technicians, parts, and customer service teams, monitoring repair quality, and ensuring adherence to manufacturer standards and safety regulations. The Production Manager will track job progress, manage schedules, prioritize work orders, and help resolve operational issues to keep the shop running smoothly. This role also involves supporting continuous process improvement, maintaining a clean and organized work environment, and contributing to a positive, collaborative culture.

Qualifications

• Experience in production management or shop management within automotive repair, collision, or related industries, with strong understanding of repair processes and manufacturer standards.
• Skills in workflow planning, scheduling, and resource allocation to manage multiple jobs and deadlines in a fast-paced environment.
• Ability to lead and support technicians and staff, foster teamwork, and communicate clearly with internal teams, partners, and customers.
• Attention to detail in quality control, documentation, and compliance with safety regulations and workplace health and safety practices.
• Proficiency with shop management systems, job tracking tools, and basic computer skills (e.g., email, spreadsheets, and reporting).
• Strong problem-solving and decision-making abilities, with a focus on efficiency, customer satisfaction, and continuous improvement.
• Previous experience in an auto body repair or automotive service environment is highly beneficial; certifications or training in collision repair or automotive technology are an asset.
• High school diploma required; post-secondary education or technical training in automotive or business management is an advantage.