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Associate

  • Vancouver, BC, V6E 3N9, Canada

The expected base salary range for this position is $45,000+ depending on experience. · Full-time

This opening has closed.

The original listing is kept below for reference.

Job details

Pay
The expected base salary range for this position is $45,000+ depending on experience.
Job type
Full-time
Closing date
Experience
1-3 years’ experience in the securities industry is an asset
Posting language
English
Posted

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Original job description

Archived listing. The details below describe a past opening.

Job Description

What is the opportunity?

The RBC Dominion Securities branch located in Vancouver is looking for an Associate to provide concierge level administrative support to a successful Advisory Team.

You will provide quality client service and help deepen relationships with existing clients through ongoing, efficient support to both clients and the Advisor Team.

What will you do?

  • Daily administrative support to the Advisor and their team
  • Coordinate and prepare meetings for your Advisor with their clients/prospects.
  • Provide proactive client service with a focus on problem resolution and attention to details. Liaise with various departments for execution, where necessary.
  • Respond to client inquiries (account transactions, requests account documentation, account reporting, etc.).
  • Coordinate the steps and processes for new client onboarding.
  • Help manage incoming communications from clients.
  • Ensure accurate and timely updates of all necessary documentation in compliance with internal controls and industry regulatory requirements. Maintain complete and up-to-date client files within appropriate systems.
  • Help update team’s communication channels: websites, LinkedIn, Facebook, brochures, newsletters.
  • All other administrative duties as required

What do you need to succeed?

Must-have

  • Strong Microsoft Office Suite skills
  • Completion of the Canadian Securities Course (CSC) and Conduct & Practices Handbook (CPH)
  • High level of time management and organization skills
  • Demonstrated skills in providing world-class client service that will come across as professional, warm, and friendly to our clients
  • Exceptional verbal and written communication
  • Comfortable performing administrative duties in a fast-paced environment

Nice-to-have

  • Knowledge of RBC Dominion Securities’ systems and procedures
  • 1-3 years’ experience in the securities industry is an asset

What’s in it for you?

We thrive on the challenge to be our best, continue learning to keep growing, and working together to deliver trusted advice to help our clients thrive. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program which includes competitive compensation and flexible benefits
  • Leaders who support your development through coaching and managing opportunities
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • Opportunities to do challenging work
  • Opportunities to building close relationships with clients

Compensation for this position (including salary and discretionary/variable incentive payments) will be determined by factors, including but not limited to the candidate’s experience, skills, registration status, performance, individual goals; market conditions; and business needs.

The expected base salary range for this position is $45,000+ depending on experience.

This position may be eligible to receive discretionary/variable incentive pay.

RBC’s compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:

  • Drives RBC’s high-performance culture
  • Enables collective achievement of our strategic goals

Job Skills

Account Management, Customer Success, Decision Making, Financial Regulation, Group Problem Solving, Interpersonal Relationships, Investment Risk Management

Additional Job Details

Address:

VANCOUVER MAIN BRANCH (B), 1055 GEORGIA ST W:VANCOUVER

City:

Vancouver

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-07-30

Application Deadline:

2026-09-25

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

More about this job

Responsibilities

The Associate provides concierge-level administrative support to an advisory team, including meeting coordination, client communication, and account documentation. They are responsible for maintaining accurate client files and updating team communication channels while ensuring compliance with regulatory requirements.

Requirements

Candidates must possess strong Microsoft Office Suite skills and have completed the Canadian Securities Course (CSC) and Conduct & Practices Handbook (CPH). Exceptional verbal and written communication skills, along with a professional and warm approach to client service, are essential for this role.

Skills

  • Administrative support
  • Client service
  • Problem resolution
  • Time management
  • Organization skills
  • Communication
  • Microsoft Office Suite
  • Canadian Securities Course
  • Conduct & Practices Handbook
  • Account management
  • Client onboarding
  • Regulatory compliance
  • Documentation management
  • Relationship management

Benefits

  • Competitive compensation
  • Flexible benefits
  • Coaching and development opportunities
  • Total rewards program

Visa sponsorship

Not detected in the job text

Categories

  • Finance & Accounting
  • Administrative
  • Customer Service & Support

Keywords

  • Administrative Support
  • Concierge Service
  • Advisory Team
  • Client Service
  • Microsoft Office Suite
  • Canadian Securities Course
  • CSC
  • Conduct & Practices Handbook
  • CPH
  • Regulatory Compliance
  • Account Documentation
  • Client Onboarding
  • Wealth Management
  • Securities Industry
  • Communication
  • Time Management
  • Relationship Management
  • Internal Controls
  • Financial Services

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