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Associate

  • Toronto, ON, M5S 1T9, Canada

$38,000.00- $60,000.00 · Full-time

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Job details

Pay
$38,000.00- $60,000.00
Job type
Full-time
Apply by
Posting language
English
Posted

Original job description

Job Description

What will you do?

  •  
    • Serve as a primary point of contact for clients, delivering responsive, professional service and ensuring a seamless client experience.
    • Process client account transactions, including fund transfers, wire payments, and account maintenance, with accuracy and attention to detail.
    • Liaise effectively with internal partners and external stakeholders to resolve inquiries, facilitate transactions, and ensure timely execution of client requests.
    • Support the onboarding of new clients by coordinating documentation and ensuring all regulatory and firm requirements are met.
    • Ensure operational excellence by maintaining strong internal controls, proactively identifying protentional risks, and supporting compliance with regulatory and firm standards.
    • Manage administrative and operational activities, including calendar management, schedule client meetings, expense processing, document preparation, and manage follow-up activities.
    • Identify and implement process improvements to enhance overall operational efficiency across internal teams.

Job Skills

Customer Service, Customer Service Management, Decision Making, Interpersonal Relationship Management, Investment Management, Investment Performance Measurement

Additional Job Details

Address:

170 BLOOR ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Contract (Fixed Term)

Pay Type:

Salaried

Posted Date:

2026-10-22

Application Deadline:

2026-11-05

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Compensation for this position (including salary and discretionary/variable payments) will be determined by factors, including but not limited to candidate's experience, skills, registration status, performance, individual goals, market conditions, and business needs.

Pay Range

The expected pay range for this position is:

$38,000.00- $60,000.00

This position includes competitive-based pay, and the overall earning potential is impacted by a variable incentive structure, earning a multiple of salary up to:

1.5x

RBC supports pay transparency and we strive to ensure all pay ranges are competitive, fair, and equitable.

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

More about this job

Responsibilities

The Associate serves as a primary point of contact for clients, managing account transactions, onboarding, and operational inquiries. They are also responsible for maintaining internal controls, ensuring regulatory compliance, and identifying process improvements to enhance efficiency.

Requirements

The role requires strong interpersonal and customer service skills to manage client relationships and resolve inquiries effectively. Candidates must demonstrate attention to detail in processing transactions and the ability to coordinate documentation for regulatory requirements.

Skills

  • Customer Service
  • Customer Service Management
  • Decision Making
  • Investment Management
  • Account Maintenance
  • Transaction Processing
  • Regulatory Compliance
  • Operational Excellence
  • Client Onboarding
  • Process Improvement
  • Administrative Support
  • Document Preparation
  • Risk Identification

Visa sponsorship

Not detected in the job text

Categories

  • Finance & Accounting
  • Customer Service & Support
  • Administrative
  • Management & Leadership

Keywords

  • Wealth Management
  • Client Service
  • Account Maintenance
  • Fund Transfers
  • Wire Payments
  • Regulatory Compliance
  • Internal Controls
  • Risk Management
  • Process Improvement
  • Operational Efficiency
  • Administrative Support
  • Expense Processing
  • Investment Management
  • Banking
  • Client Onboarding

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