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Added 2 days ago
A
Software Development Engineer (Chip Product Security)
AMD
Markham, ON
- $125,440 to $188,160 USD / year
- Full-time
Extensive software development experience in Java, .Net, C++, Python, SQL, UNIX/Linux.
Added 3 days ago
HA
Senior Software Engineer
H2 Analytics
Remote, Canada
- $120,000 to $170,000 CAD / year
- Full-time
- Remote
You are a well-rounded senior software engineer with at least 6 years of experience building complex web applications and backend services as a full-stack engineer, with a minimum of 2…
Added 4 days ago
AD
Security Detection Engineer
act digital
Montreal, QC
- Full-time
Linux: Strong hands-on experience with Linux environments, including administration, troubleshooting, scripting, and system-level operations.
Added 6 days ago
R&
Senior Full Stack Software Developer
Robertson & Company Ltd.
Toronto, ON
- Contract
Knowledge of system administration and networking (i.e., Windows Server, Linux, IP, firewall)
Added 11 days ago
C
Application Support Engineer, Canada, OEX
Crypto.com
Canada
- Full-time
Operations Management: Monitor and automate application and infrastructure alerts to ensure timely actions are taken to maintain system stability and uptime for all the applications.…
Added 13 days ago
RB
Lead Senior Software Engineer
Royal Bank of Canada
Toronto, ON
- Full-time
…vendor partners. We are looking for a lead senior software engineer, a seasoned technologist to build cutting-edge, products and solutions in cloud environments. You'll join a very dynamic,…
Added 13 days ago
R
Lead Senior Software Engineer
RBC
Toronto, ON
- Full-time
…vendor partners. We are looking for a lead senior software engineer, a seasoned technologist to build cutting-edge, products and solutions in cloud environments. You'll join a very dynamic,…
Added 14 days ago
SA
Senior Application Support Engineer (Trading & Market Data) - Toronto
Solactive AG
Toronto, ON
- Full-time
Service Operations is a multidisciplinary and agile application support function responsible for real‑time system monitoring, technical troubleshooting of complex applications, incident…
Added 18 days ago
S
Senior Application Support Engineer (m/f/d)
Solactive
Toronto, ON
- Full-time
Service Operations is a multidisciplinary and agile application support function responsible for real‑time system monitoring, technical troubleshooting of complex applications, incident…
Added 19 days ago
Senior Network Monitoring Engineer
Rogers Communications
Montreal, QC
Working knowledge of APIs, SQL or NoSQL databases, and Linux and Windows operating systems.
Added 19 days ago
AS
Senior Site Reliability / DataOps Engineer
Apex Systems
Toronto, ON
- $40 to $60 USD / hour
- Contract
Apex Systems is seeking a Senior Site Reliability / DataOps Engineer to support a large-scale data modernization initiative within a major Canadian financial institution.
Added 19 days ago
SA
Senior Application Support Engineer (Trading & Market Data)
Solactive AG
Toronto, ON
- Full-time
Service Operations is a multidisciplinary and agile application support function responsible for real‑time system monitoring, technical troubleshooting of complex applications, incident…
Added 27 days ago
RB
Associate Director - Lead Application Support Specialist, GED Support
Royal Bank of Canada
Toronto, ON
- Full-time
As a Application Support Engineer for our Quantitative Investment Services, you'll take ownership of the reliability and performance of mission-critical trading platforms. This is more than…
Added 27 days ago
R
Associate Director - Lead Application Support Specialist, GED Support
RBC
Toronto, ON
- Full-time
As a Application Support Engineer for our Quantitative Investment Services, you'll take ownership of the reliability and performance of mission-critical trading platforms. This is more than…
Added 28 days ago
SG
Tech Ops Engineer
Scientific Games
Montreal, QC
- Full-time
L'ingénieur en opérations techniques assure le soutien de niveau 2 pour la production, le soutien à la mise en œuvre et l'ingénierie de la fiabilité des plateformes de loterie et de…
Added 28 days ago
J
Intermediate Tier 3 Support Engineer
JSI
Ottawa, ON
- Full-time
Working knowledge of Linux, including basic shell scripting and system administration.
Added 28 days ago
SG
Tech Ops Engineer
SCIENTIFIC GAMES
Montreal, QC
- Full-time
L'ingénieur en opérations techniques assure le soutien de niveau 2 pour la production, le soutien à la mise en œuvre et l'ingénierie de la fiabilité des plateformes de loterie et de…
Added 1 month ago
AM
Software Development Engineer (Chip Product Security)
Advanced Micro Devices, Inc
Markham, ON
- Full-time
Extensive software development experience in Java, .Net, C++, Python, SQL, UNIX/Linux.
Added 1 month ago
T
Platform & SRE Engineer
TechDoQuest
Montreal, QC
- Full-time
Comfort with Linux and basic database operations (SQL)
Added 2 months ago
C
Senior Software Engineer, AI
Calabrio
Canada
- Full-time
Calabrio-Verint is looking for a highly skilled and experienced Senior Software Engineer, AI to perform a key role in our digital transformation program, and deliver exceptional customer…
Added 2 months ago
C
Senior Software Engineer, AI
Calabrio
Remote, Canada
- Remote
Calabrio-Verint is looking for a highly skilled and experienced Senior Software Engineer, AI to perform a key role in our digital transformation program, and deliver exceptional customer…
Added 2 months ago
JS
Technical Support Specialist
Jonas Software
Toronto, ON · Volante - CAN
- Full-time
…basement project that has developed into an industry-leading POS system with a team of over 100 employees in its Toronto, Ontario-based office. Volanté’s point of sale software has evolved…
Added 2 months ago
VS
Technical Support Specialist
Volanté Systems
Toronto, ON · Volante - CAN
- Full-time
…basement project that has developed into an industry-leading POS system with a team of over 100 employees in its Toronto, Ontario-based office. Volanté’s point of sale software has evolved…
Added 2 months ago
S
Senior Ethical Hacker
Stantec
Toronto, ON
- Full-time
Comfortable with writing XSS attacks, System/SQL injection payloads or weaponizing binaries.
Added 2 months ago
WE
Platform Engineer, Support - 9 Month Contract
Woodbine Entertainment
Toronto, ON · Woodbine HQ
- Full-time
…experience working with various operating systems (Windows, Linux, Unix,etc.), databases (MS SQL, MySQL, Data Bricks, Fabric, etc.) and programming languages (.net,…

Royal Bank of Canada

Associate Director - Lead Application Support Specialist, GED Support

Toronto, ON, M9W 0A4, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 31, 2026
Experience: 5–10 years of production support experience, ideally in financial services, trading, or other high-availability environments
Posting language: English
Posted: Sep 29, 2026

Original job description

Job Description

What is the opportunity?

As a Application Support Engineer for our Quantitative Investment Services, you'll take ownership of the reliability and performance of mission-critical trading platforms. This is more than a support role - you'll drive operational excellence, influence system design, mentor team members, and grow your expertise in SRE practices and modern infrastructure. If you're ready to make a strategic impact in a collaborative, growth-focused environment, we'd love to meet you.

What Will You Do?

Own the reliability of critical production systems, proactively monitoring and resolving issues across web servers, application servers, middleware, and trading platform infrastructure
Lead incident response and change management, coordinating cross-functional teams, conducting thorough root cause analysis, and implementing preventative measures that reduce future incidents
Drive operational excellence by championing SRE practices, automating repetitive workflows, and aligning technical initiatives with business priorities to improve system resilience
Provide technical leadership by collaborating with development, infrastructure, and L3 support teams to solve complex challenges, and mentoring junior engineers as the team grows
Manage and optimize application job scheduling, ensuring seamless execution of critical processes and supporting smooth deployments during project implementations
Influence system architecture by bringing frontline insights to design discussions, helping shape decisions around scalability, reliability, and user experience
Vibe the toil by utilizing tolls such as github copilot, claude and other AI tools to automate and build solutions to day to day problems.

What Do You Need to Succeed?

Must Have

5–10 years of production support experience, ideally in financial services, trading, or other high-availability environments
Strong SQL skills for querying, analyzing data, and troubleshooting application issues
Hands-on experience supporting applications running on LINUX or WINDOWS OS in both traditional and modern containerized environments (Kubernetes)
Solid understanding of VMs, cloud platforms, and infrastructure fundamentals
Working knowledge of microservices architectures and RESTful APIs
Experience with enterprise monitoring and observability tools: Dynatrace Managed, Catchpoint, Kibana, Splunk, Grafana, ITRS, splunk
Deep familiarity with incident and change management frameworks (ITIL or similar)
Comfortable participating in rotating 7×24 on-call support (with fair scheduling and team backup)

Nice-to-Have:

Hands-on experience applying SRE principles (SLOs, error budgets, blameless postmortems)
Background in asset management or CMDB processes

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
Access to a variety of job opportunities across business and geographies

Job Skills

Customer Service, Decision Making, Enterprise Application Delivery, Information Technology (IT) Infrastructure, Interpersonal Relationships, IT Systems Integration, System and Console Operations, System Applications, Systems Software

Additional Job Details

Address:

ROYAL BANK PLAZA, 200 BAY ST:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

CAPITAL MARKETS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-07-30

Application Deadline:

2026-10-31

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Apply About employer

More about this job

Responsibilities

You will own the reliability and performance of mission-critical trading platforms by monitoring systems and resolving production issues. Additionally, you will lead incident response, drive operational excellence through SRE practices, and mentor junior engineers.

Requirements

Candidates must have 5-10 years of production support experience in high-availability environments and strong SQL skills. Proficiency in Linux/Windows, containerized environments, and enterprise monitoring tools is required.

Skills

Production support
SQL
Linux
Windows OS
Kubernetes
Cloud platforms
Microservices
RESTful APIs
Dynatrace
Kibana
Splunk
Grafana
ITRS
Incident management
Change management
SRE practices

Benefits

Total Rewards Program
Bonuses
Flexible benefits
Coaching and management opportunities

Visa sponsorship

Not detected in the job text

Keywords

Application Support
Quantitative Investment Services
SRE
Trading Platforms
SQL
Linux
Windows
Kubernetes
Cloud
Microservices
RESTful APIs
Dynatrace
Catchpoint
Kibana
Splunk
Grafana
ITRS
ITIL
Incident Management
Change Management
GitHub Copilot
Claude
Automation
Infrastructure
Middleware
Asset Management
CMDB
Capital Markets

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