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Added 3 mins ago
HH
Miramichi Licensed Practical Nurse (LPNA) PCN 1757610
Horizon Health Network
Miramichi, NB
- Part-time
…you will be contacted via the email address provided on your application. The official results will be shared with the candidate, Human Resources and the requesting manager electronically…
Added 3 mins ago
HH
Miramichi Administrative Support (Clinical) (1025) PCN 1757605
Horizon Health Network
Miramichi, NB
- Full-time
…you will be contacted via the email address provided on your application. The official results will be shared with the candidate, Human Resources and the requesting manager electronically…
Added 3 mins ago
HH
Miramichi Administrative Support (Clinical) (1025) PCN 1757292
Horizon Health Network
Miramichi, NB
- Full-time
…you will be contacted via the email address provided on your application. The official results will be shared with the candidate, Human Resources and the requesting manager electronically…
Added 3 mins ago
HH
Miramichi Administrative Support (Clinical) (1025) PCN 1757606
Horizon Health Network
Miramichi, NB
- Full-time
…you will be contacted via the email address provided on your application. The official results will be shared with the candidate, Human Resources and the requesting manager electronically…
Added 3 mins ago
HH
Miramichi Administrative Support (Clinical) (1025) PCN 1757608
Horizon Health Network
Miramichi, NB
- Full-time
…you will be contacted via the email address provided on your application. The official results will be shared with the candidate, Human Resources and the requesting manager electronically…
Added 3 mins ago
HH
Miramichi Administrative Support (Clinical) (1025) PCN 1757607
Horizon Health Network
Miramichi, NB
- Full-time
…you will be contacted via the email address provided on your application. The official results will be shared with the candidate, Human Resources and the requesting manager electronically…
Added 3 mins ago
HH
Moncton Recreation Therapist 1 (RE01) PCN 1001987
Horizon Health Network
Moncton, NB · Greater Moncton Metropolitan Area
- Full-time
…you will be contacted via the email address provided on your application. The official results will be shared with the candidate, Human Resources and the requesting manager electronically…
Added 3 mins ago
HH
Moncton Registered Nurse Class B (RNCB) PCN 1005630
Horizon Health Network
Moncton, NB · Greater Moncton Metropolitan Area
- Temporary
…you will be contacted via the email address provided on your application. The official results will be shared with the candidate, Human Resources and the requesting manager electronically…
Added 3 mins ago
HH
Moncton Administrative Services Coordinator (1077) PCN 1004789
Horizon Health Network
Moncton, NB · Greater Moncton Metropolitan Area
- Full-time
…you will be contacted via the email address provided on your application. The official results will be shared with the candidate, Human Resources and the requesting manager electronically…
Added 3 mins ago
ÉN
Commercial Manager
Énergie NB Power
Fredericton, NB
- $102,717 to $141,097 USD / year
- Full-time
As part of the Mactaquac Life Achievement Project, the Commercial Manager is responsible for leading and managing the end-to-end commercial functions of the project, ensuring the effective…
Added 3 mins ago
PH
Expression of Interest: RT/MRI Technology Professional Development Opportunity - BC Cancer - Vancouver & Abbotsford Centre
Provincial Health Services Authority
Vancouver, BC
- Full-time
Confirmation of support from your Manager or RT Lead.
Added 3 mins ago
PH
Provincial Overdose Mobile Response Team, Crisis Intervention Specialist, HEMBC
Provincial Health Services Authority
Vancouver, BC
- Full-time
Reporting to the Program Manager, Provincial Overdose Mobile Response Team (MRT), the MRT Crisis Intervention Specialist provides training, education and crisis response to first…
Added 18 mins ago
Manager Geology
Evolution Mining Limited
Red Lake, ON
The Manager Geology is a new role, responsible for providing strategic leadership and direction to the Geology function at Red Lake Operations, ensuring the safe, efficient, and sustainable…
Added 18 mins ago
M
Engineering Manager, Satellite Mission
MDA
Richmond, BC
- Full-time
Promote consistent application of engineering processes and support teams in producing technically sound, compliant and high-quality work.
Added 33 mins ago
A
29954-DTS-071-Project Manager
Amyantek
Winnipeg, MB
- Contract
…to achieve prescribed objectives defined in terms of Project Manager Responsibilities. Through the application of appropriate management techniques, the Project Manager will lead and manage…
Added 48 mins ago
M
Cook III
Marriott
Toronto, ON
- Full-time
…maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and…
Added 1 hour ago
ES
Pharmacy Production Clerk - 6 Months Contract - Express Scripts Canada
Express Scripts Canada
Mississauga, ON
- Full-time
Our Mississauga Pharmacy Location is seeking a Pharmacy Production Clerk that provides meaningful support at the right time to our members for better health and peace of mind.
Added 1 hour ago
W
Project Manager
Wood
Fredericton, NB
- Full-time
The Project Manager will support any emergency response procedures that align with customer’s procedures and Wood’s emergency response and crisis management procedures, and will foster an…
Added 1 hour ago
SH
Critical Care/ICU Nurse - Trainee - Intermediate Intensive Care Unit
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Manager Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients with complex and…
Added 1 hour ago
SH
Critical Care/ICU Nurse - Trainee - Surgical Intensive Care Unit
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Manager Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients with complex and…
Added 1 hour ago
SH
Critical Care/ICU Nurse - Trainee - Medical Intensive Care Unit
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Manager Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients with complex and…
Added 1 hour ago
SH
Critical Care/ICU Nurse - Trainee - Critical Care Float Pool
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Manager Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients with complex and…
Added 1 hour ago
SH
Critical Care/ICU Nurse - Trainee - Medical Intensive Care Unit
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Manager Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients with complex and…
Added 1 hour ago
SH
Critical Care/ICU Nurse - Trainee 1
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Manager Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients with complex and…
Added 1 hour ago
SH
Critical Care/ICU Nurse - Trainee - Medical Intensive Care Unit
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Manager Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients with complex and…

Royal Bank of Canada

Associate, Operations II - Mail & Distribution

Toronto, ON, M9W 0A4, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 27, 2026
Experience: 4-year degree from an accredited university (or equivalent) OR High school diploma (or equivalent) AND 2 years of job-related experience.
Posting language: English
Posted: Oct 13, 2026

Original job description

Job Description

What is the opportunity?

As an Operations Associate II – Mail & Distribution, you will be responsible for handling all Incoming/Outgoing mail and processing activities such as sorting, inserting client documents in a timely manner to provide a positive client experience. Additionally, you will be responsible for securely handling pickup and delivery of stock certificates, cheques, documents, etc. from brokers, banks and other institutions throughout downtown core. You will liaise with various operations departments to research and investigate inquiries and issues, as well as resolve concerns with the aim to provide a seamless operations service experience.

What will you do?

Provide accurate processing support for standardize and/or manual processes within Mail & Distribution Department.
Messenger - Plan and follow most efficient routes for pickup and delivery or high value items.
Maintain highest degree of security and control of documents at all times while keeping record of daily deliveries and pickups.

Assist with opening mail and distribute as per Internal Controls. In addition, perform other duties and responsibilities as assigned.

Support team in all weekly/monthly high volume mailing to meet team benchmarks and service level agreements.
Accurately review, verify, and/or record data into technology supporting department processes. Understand department procedures and required accountabilities in the area or department in which the incumbent works. Refers to department manuals for instructions and task assignments for the specific role.
Liaise and provide customer service support for individuals requiring research, problem resolution, or securing information from other Operation’s departments, RBC Business Units, external customers or industry participants. Address escalated questions independently; seeking assistance from Team Lead or Manager as appropriate following established department procedures.
Reduce risk or increase efficiencies by suggesting process changes and system modifications. Participate in testing and implementation of new systems and processes as required.

What do you need to succeed?

Must haves:

4-year degree from an accredited university (or equivalent) OR High school diploma (or equivalent) AND 2 years of job-related experience.
Effective problem identification, analytical, and resolution skills along with proficient computer skills in Windows-based software products. Effective exceptions based processing skills.
Ability to communicate effectively both verbally and in writing, excellent customer service skills, organizational skills, and superb attention to detail.
Ability to handle multiple priorities in a fast-paced and deadline driven environment.
Strong teamwork and relationship building skills, as success is dependent on working in co-operation with others
This role is fully in-office, 5 days a week

Nice-to-have:

PC literate in MS Office applications Excel
Prior banking experience in Operations/Back Office is an asset
Process Improvement and innovation.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact.
Work in a dynamic, collaborative, progressive, and high-performing team.
Flexible work/life balance options.
Opportunities to do challenging work.
Opportunities to take on progressively greater accountabilities.
Access to a variety of job opportunities across business.

Job Skills

Active Learning, Communication, Computer Literacy, Critical Thinking, Customer Service, Delivery Services, Document Organization, Mail Distribution, Microsoft Excel, Microsoft Outlook, Operational Delivery, Problem Resolution, Process Improvements, Processing, Service Level Agreement (SLA), Time Management

Additional Job Details

Address:

180 WELLINGTON ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-10-13

Application Deadline:

2026-10-27

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

Join our Talent Community

Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Apply About employer

More about this job

Responsibilities

The associate is responsible for handling incoming and outgoing mail, processing client documents, and securely transporting high-value items between institutions. They also provide customer service support by investigating inquiries and collaborating with various departments to resolve operational issues.

Requirements

Candidates must possess either a 4-year university degree or a high school diploma combined with at least 2 years of relevant experience. Proficiency in Windows-based software, strong analytical skills, and the ability to work in a fast-paced, deadline-driven environment are required.

Skills

Mail distribution
Document organization
Customer service
Problem resolution
Data entry
Operational delivery
Time management
Microsoft Excel
Microsoft Office
Analytical skills
Communication
Process improvement
Attention to detail
Teamwork
Relationship building
Computer literacy

Benefits

Bonuses
Flexible benefits
Competitive compensation
Commissions
Stock
Coaching
Flexible work/life balance options

Visa sponsorship

Not detected in the job text

Keywords

Operations
Mail & Distribution
Banking
Back Office
Wealth Management
Data Entry
Process Improvement
Service Level Agreements
Internal Controls
Messenger
Logistics
Client Experience
Risk Reduction
Documentation
Windows
MS Office
Excel
Problem Solving
Analytical
Communication
Teamwork
Customer Service
Operations Support
Operational Efficiency
Banking Operations

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