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Added 27 mins ago
J
Manager, Financial Reporting
Jobgether
Canada
- Full-time
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Manager, Financial Reporting based in Canada.
Added 56 mins ago
S
Retail Key Holder
Skechers
Surrey, BC
- Part-time
…innovation is at the core of everything we do, driving the development of stylish, high-quality products at a great value. From our diverse footwear collections to our expanding range of…
Added 56 mins ago
C
Associate, Commercial Banking Associate Program – New Undergraduates - British Columbia
CIBC
Burnaby, BC · Langley (District), BC · Richmond, BC · Vancouver, BC · Victoria, BC
- Full-time
…the sales cycle in order to prepare you for the Relationship Manager role. You’ll have a chance to assist with business development initiatives with a focus on meeting growth targets. This…
Added 56 mins ago
Senior Project Manager
BC Assessment
Victoria, BC
BC Assessment is currently looking for a permanent Senior Project Manager to join our Information and Technology Services division in our Victoria office.
Added 56 mins ago
QA Specialist
BWXT
Ottawa, ON
BWXT Medical Ltd. is a trusted source for the development and manufacture of nuclear medicine for biotechnology, life sciences, pharmaceutical companies and academia partners. Headquartered…
Added 56 mins ago
H
Account Executive - Digital Marketing Agency
Huzzle
Remote, Canada
- Full-time
- Remote
Full-Cycle Expertise: Demonstrable experience running the entire sales process; we are looking for a closer, not just an SDR or account manager.
Added 57 mins ago
J
Senior Technical Program Manager
Jobgether
Canada
- Full-time
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Technical Program Manager based in Canada.
Added 57 mins ago
HM
Family Practitioner/General Practitioner
Health Match BC
Penticton, BC
- Internship
…medical office assistants (MOAs), and a dedicated operational…
Added 57 mins ago
HM
Family Practitioner/General Practitioner
Health Match BC
Penticton, BC
- Internship
…medical office assistants (MOAs), and a dedicated operational…
Added 1 hour ago
Engineering Manager, Dynamic Pricing
Lyft
Toronto, ON
…systems to handle more volume. We are looking for an Engineering Manager to lead a group of 6-8 engineers. You'll own the reliability and evolution of dynamic pricing systems that operate…
Added 1 hour ago
Donor and Church Engagement Coordinator
Indwell
Hamilton, ON
Position Description: Reporting to the Senior Manager of Donor Engagement, the Donor & Church Engagement Coordinator will play a key role in strengthening Indwell’s connections with donors,…
Added 1 hour ago
L
7739 - Seasonal Sales Help
Lids
AB · Edmonton, AB
- $15 USD / hour
- Temporary
Career development opportunities and professional training programs.
Added 1 hour ago
MS
Client Success Manager, Associate
Morgan Stanley
Calgary, AB
- Full-time
…and inclusive leaders. We are committed to your growth and development, and your entire employee experience. We recognize that our people and culture are the keys to our success. We invite…
Added 1 hour ago
Technology Manager, Flotation Brownfield Optimization
Metso
Montreal, QC
As a Technology Manager, Flotation Brownfield Optimization, you will act as a trusted advisor to mining customers, helping identify, shape, and develop opportunities that improve flotation…
Added 1 hour ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Internship
Communicates issues and concerns to the Manager.
Added 1 hour ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Communicates issues and concerns to the Manager.
Added 2 hours ago
CC
Restaurant Manager | Kelowna Banks Road
Cactus Club Cafe
Kelowna, BC
- Full-time
An experienced Hospitality Manager who cultivates valuable leadership skills used to mentor, inspire and motivate employees
Added 2 hours ago
VS
Operations Supervisor-Guildford
Victoria’s Secret & Co.
Surrey, BC
- Full-time
…execution and store readiness. This role reports to the Store Manager or Assistant Store Manager, as…
Added 2 hours ago
S
Structural Engineer
SYSTRA
Montreal, QC
- Full-time
Reporting to the Design Manager of each respective station (with a technical reporting relationship to the Systemwide Lead), within the Co-Development Phase of the ALTO programme, the…
Added 2 hours ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Communicates issues and concerns to the Manager.
Added 2 hours ago
RG
restaurant manager
Rickys Group of Family-Style Restaurants
AB · Edmonton, AB
- Full-time
Added 2 hours ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Internship
Communicates issues and concerns to the Manager.
Added 2 hours ago
TS
Head of Software Engineering (Doha - Fintech)
Talent Seed
Toronto, ON · Greater Toronto Area, Canada
- Full-time
15+ years of experience building technical software products, with at least 5 of those years as a manager of an engineering team of 10+.
Added 2 hours ago
HS
Project Manager
Hansen Signs
Moncton, NB
- Full-time
We are growing our National market share and require a strong leader to join our team in the role of a Account Project Manager at our location in Moncton, New Brunswick.
Added 2 hours ago
R|
Clinical Research Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
…governmental guidelines and regulations, the Clinical Trial Project Manager is responsible for the operational management of multicentre clinical research studies. The Project Manager…

Royal Bank of Canada

Associate, Operations II - Mail & Distribution

Toronto, ON, M9W 0A4, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Oct 27, 2026
Experience: 4-year degree from an accredited university (or equivalent) OR High school diploma (or equivalent) AND 2 years of job-related experience.
Posting language: English
Posted: Oct 13, 2026

Original job description

Job Description

What is the opportunity?

As an Operations Associate II – Mail & Distribution, you will be responsible for handling all Incoming/Outgoing mail and processing activities such as sorting, inserting client documents in a timely manner to provide a positive client experience. Additionally, you will be responsible for securely handling pickup and delivery of stock certificates, cheques, documents, etc. from brokers, banks and other institutions throughout downtown core. You will liaise with various operations departments to research and investigate inquiries and issues, as well as resolve concerns with the aim to provide a seamless operations service experience.

What will you do?

Provide accurate processing support for standardize and/or manual processes within Mail & Distribution Department.
Messenger - Plan and follow most efficient routes for pickup and delivery or high value items.
Maintain highest degree of security and control of documents at all times while keeping record of daily deliveries and pickups.

Assist with opening mail and distribute as per Internal Controls. In addition, perform other duties and responsibilities as assigned.

Support team in all weekly/monthly high volume mailing to meet team benchmarks and service level agreements.
Accurately review, verify, and/or record data into technology supporting department processes. Understand department procedures and required accountabilities in the area or department in which the incumbent works. Refers to department manuals for instructions and task assignments for the specific role.
Liaise and provide customer service support for individuals requiring research, problem resolution, or securing information from other Operation’s departments, RBC Business Units, external customers or industry participants. Address escalated questions independently; seeking assistance from Team Lead or Manager as appropriate following established department procedures.
Reduce risk or increase efficiencies by suggesting process changes and system modifications. Participate in testing and implementation of new systems and processes as required.

What do you need to succeed?

Must haves:

4-year degree from an accredited university (or equivalent) OR High school diploma (or equivalent) AND 2 years of job-related experience.
Effective problem identification, analytical, and resolution skills along with proficient computer skills in Windows-based software products. Effective exceptions based processing skills.
Ability to communicate effectively both verbally and in writing, excellent customer service skills, organizational skills, and superb attention to detail.
Ability to handle multiple priorities in a fast-paced and deadline driven environment.
Strong teamwork and relationship building skills, as success is dependent on working in co-operation with others
This role is fully in-office, 5 days a week

Nice-to-have:

PC literate in MS Office applications Excel
Prior banking experience in Operations/Back Office is an asset
Process Improvement and innovation.

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact.
Work in a dynamic, collaborative, progressive, and high-performing team.
Flexible work/life balance options.
Opportunities to do challenging work.
Opportunities to take on progressively greater accountabilities.
Access to a variety of job opportunities across business.

Job Skills

Active Learning, Communication, Computer Literacy, Critical Thinking, Customer Service, Delivery Services, Document Organization, Mail Distribution, Microsoft Excel, Microsoft Outlook, Operational Delivery, Problem Resolution, Process Improvements, Processing, Service Level Agreement (SLA), Time Management

Additional Job Details

Address:

180 WELLINGTON ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-10-13

Application Deadline:

2026-10-27

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

Join our Talent Community

Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Apply About employer

More about this job

Responsibilities

The associate is responsible for handling incoming and outgoing mail, processing client documents, and securely transporting high-value items between institutions. They also provide customer service support by investigating inquiries and collaborating with various departments to resolve operational issues.

Requirements

Candidates must possess either a 4-year university degree or a high school diploma combined with at least 2 years of relevant experience. Proficiency in Windows-based software, strong analytical skills, and the ability to work in a fast-paced, deadline-driven environment are required.

Skills

Mail distribution
Document organization
Customer service
Problem resolution
Data entry
Operational delivery
Time management
Microsoft Excel
Microsoft Office
Analytical skills
Communication
Process improvement
Attention to detail
Teamwork
Relationship building
Computer literacy

Benefits

Bonuses
Flexible benefits
Competitive compensation
Commissions
Stock
Coaching
Flexible work/life balance options

Visa sponsorship

Not detected in the job text

Keywords

Operations
Mail & Distribution
Banking
Back Office
Wealth Management
Data Entry
Process Improvement
Service Level Agreements
Internal Controls
Messenger
Logistics
Client Experience
Risk Reduction
Documentation
Windows
MS Office
Excel
Problem Solving
Analytical
Communication
Teamwork
Customer Service
Operations Support
Operational Efficiency
Banking Operations

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