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Added 41 mins ago
A
Client Service Representative - Calgary 8th Avenue Place
ATB
Calgary, AB
- Full-time
…dedicated to making banking work for people. As a Client Service Representative, you'll be the welcoming face of ATB, providing essential banking services in a friendly, approachable…
Added 1 hour ago
TL
Diesel Technician - Heavy Duty Truck Services
TruckPro, LLC
Cambridge, ON
- Full-time
…to heavy duty trucks and all models of trailers to specific customer and industry-standard…
Added 1 hour ago
TL
Diesel Technician - Heavy Duty Truck Services
TruckPro, LLC
Cambridge, ON
- Full-time
…to heavy duty trucks and all models of trailers to specific customer and industry-standard…
Added 1 hour ago
L
Financial Service Representative - LendDirect Office 1507
LendDirect
Oshawa, ON
- Full-time
As a Financial Service Representative, you’ll be at the heart of our customer experience - delivering exceptional service, building lasting relationships, and helping individuals secure the…
Added 2 hours ago
FA
Continuous Quality Improvement (CQI) Representative
Family and Children's Services Niagara
Welland, ON
- $28.38 to $35.89 CAD / hour
- Contract
Reporting to the Senior Data and Reporting Developer, the CQI Representative is responsible for providing data and continuous quality improvement support to all staff to enhance the…
Added 2 hours ago
ME
Parts Order Desk
Morris Equipment Ltd.
Regina, SK
- Full-time
This position plays an important part in supporting the daily operations of our Parts Department, providing exceptional customer service and ensuring accurate, efficient processing of parts…
Added 2 hours ago
UO
Front Counter Supervisor / Night Audit (Full Time Regular)
University of British Columbia
Vancouver, BC
- $4,719 to $4,960 CAD / month
- Full-time
Supervises up to 6 Customer Service Representative, Nightstaff and/or Front Desk Representative.
Added 2 hours ago
M
Director Engineering
Manulife
Toronto, ON · Waterloo, ON
- Full-time
Manage portfolio risks, dependencies and partner delivery across policy administration systems, batch processing, integration layers and downstream systems. Proactively drive mitigation and…
Added 3 hours ago
CC
Insurance Representative 1
Coastal Community
Quesnel, BC
- Full-time
…front-line, member-facing position. Responsibilities will include processing ICBC transactions, assisting members with vehicle insurance needs, handling policy renewals and changes, and…
Added 3 hours ago
DG
Parts Representative
Dilawri Group of Companies
Calgary, AB
- Full-time
Calgary Honda is actively searching for Parts Representative to join our growing team at Dilawri Group!
Added 3 hours ago
Representative - Customer Service
Wesco
Calgary, AB
As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail to provide inquiry or problem resolution. You will resolve mostly routine and some…
Added 3 hours ago
H
Accounts Receivable Representative
Hays
Mississauga, ON
- Full-time
Accounts Receivable Representative (Mississauga - Hybrid 2 days work from home) - Bilingual English and French
Added 4 hours ago
CC
Member Service Representative 1 - RC - Union
Coastal Community
Nanaimo, BC
- Full-time
…work, and do good, locally. We are looking for a Member Service Representative, so if you’re passionate about improving people’s financial health and have experience with sales and service,…
Added 4 hours ago
M
Director, Marketing Strategy and Business Management
Manulife
Toronto, ON · Montreal, QC
- Full-time
Lead NPS insights, reporting and operations for Retirement and Wealth with business and analytics partners, connecting customer feedback, performance trends and key drivers to action plans…
Added 4 hours ago
Financial Service Representative
Money Mart
Toronto, ON
At Money Mart, we understand that not every customer fit with-in traditional banking or prime lending models. That’s why our teams look beyond the credit score to provide accessible,…
Added 5 hours ago
Customer Service Representative
Price Industries Limited
Winnipeg, MB
We're looking for a Customer Service Representative (CSR) to serve as the primary contact for a group of assigned customer accounts and take ownership of their orders. The CSR is the voice…
Added 5 hours ago
G
Warehouse Customer Service Representative - CANADA
GEODIS
Ajax, ON
- Full-time
The Customer Service Representative is responsible for customer service activities such as responding to inquiries, processing orders, and handling customer complaints and questions in a…
Added 5 hours ago
B
Customer Service Representative
BMO
Corner Brook, NL
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 5 hours ago
B
Customer Service Representative
BMO
North Vancouver, BC
- Part-time
Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of…
Added 5 hours ago
M
GRO Program – Actuary (Canada) (Waterloo)
Manulife
Waterloo, ON
- Full-time
Added 5 hours ago
Post Office Assistant - Term
Canada Post - Postes Canada
Kuujjuaq, QC
…currently seeking an on-call Post Office Assistant who will use a customer-focused approach when providing counter services to…
Added 6 hours ago
Post Office Assistant - Term
Canada Post - Postes Canada
Notre-Dame-du-Mont-Carmel, QC
…currently seeking an on-call Post Office Assistant who will use a customer-focused approach when providing counter services to…
Added 6 hours ago
CG
Administrative Assistant (12-month contract)
Canaccord Genuity Group Inc.
Vancouver, BC
- Full-time
Assist Investment Advisors with processing and confirming client transactions;
Added 6 hours ago
AA
Commercial Account Manager
Advance Auto Parts
Longueuil, QC
- Full-time
At Advance Auto Parts, a Customer Account Manager (CAM) sells or oversees the selling of automotive products for repair or distribution to automotive repair shops and other commercial…
Added 6 hours ago
Financial Service Representative
Money Mart
Calgary, AB
At Money Mart, we understand that not every customer fit with-in traditional banking or prime lending models. That’s why our teams look beyond the credit score to provide accessible,…

Royal Bank of Canada

Associate Operations Representative - Currency Processing

Calgary, AB, T2P 1C9, Canada

Part-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Part-time
Apply by: Nov 2, 2026
Posting language: English
Posted: Oct 28, 2026

Original job description

Job Description

Assists clients with client transaction fulfillment.
Responds to client inquiries regarding bank products and services via phone or emaill; obtains and analyzes the validity of a customer's requests/complaints.
Resolves complaints from clients pertaining to banking services and provides follow-up calls when necessary.
Keeps records of all customer interactions, including inquiries, complaints, actions taken, etc., as well as banking service transactions performed.

Job Skills

Communication, Critical Thinking, Customer Service, Interpersonal Relationship Management, Operational Delivery, Process Improvements, Time Management

Additional Job Details

Address:

1313 10 AVE SW:CALGARY

City:

Calgary

Country:

Canada

Work hours/week:

Employment Type:

Part time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Casual

Pay Type:

Salaried

Posted Date:

2026-10-06

Application Deadline:

2026-11-02

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

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More about this job

Responsibilities

Assist clients with transaction fulfillment and respond to inquiries about banking products and services by phone or email. Assess and resolve client complaints, provide follow-up when needed, and maintain records of interactions and banking transactions.

Requirements

The posting does not specify formal education, experience, or certification requirements. The role calls for communication, critical thinking, customer service, interpersonal relationship management, operational delivery, process improvement, and time management skills.

Skills

Communication
Critical Thinking
Customer Service
Operational Delivery
Process Improvement
Time Management

Visa sponsorship

Not detected in the job text

Keywords

Client Inquiries
Banking Products
Banking Services
Customer Requests
Complaint Resolution
Follow-Up Calls
Customer Interaction Records
Banking Transactions
Currency Processing
Communication
Critical Thinking
Customer Service
Operational Delivery
Process Improvement
Time Management
Phone Support
Email Support

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