Jobs in Canada

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Added 15 mins ago
CG
Customer Marketing Coordinator
Campari Group
Toronto, ON
- Full-time
Work with the Customer Marketing Manager to deliver collateral in support of annual trade plans.
Added 15 mins ago
AC
Gestionnaire Principal De Programme, Transformation Des Contrôles Internes
Aston Carter
Montreal, QC
- $125 to $150 CAD / hour
- Contract
Rôle hybride basé à Montréal, avec 2 jours par semaine au bureau · Hybrid role based in Montreal, with 2 days per week in office
Added 15 mins ago
Project Manager, Capital Projects
Amica Senior Lifestyles
Toronto, ON
Reporting to the Director, Capital Projects and Asset Management, the Project Manager, Capital Projects assumes accountability for the execution and overall progress of design related…
Added 15 mins ago
Project Manager, Capital Projects
Amica Senior Lifestyles
Vancouver, BC · Greater Vancouver, British Columbia
Reporting to the Director, Capital Projects and Asset Management, the Project Manager, Capital Projects assumes accountability for the execution and overall progress of design related…
Added 45 mins ago
A
Processing Operation Analyst III
ATB
Calgary, AB
- Full-time
Reporting to an Operations Processing Manager, the Wealth Operations Processing Analyst III will be part of the team that oversees trade and fee management, as well as registered account…
Added 59 mins ago
TF
Program Manager
Toronto Foundation for Student Success
Toronto, ON
- $85,000 to $90,000 CAD / year
- Full-time
Must have a valid driver’s license and access to a reliable vehicle for work
Added 1 hour ago
C
Associate, Client Relations - Bilingual
CIBC
Montreal, QC
- Full-time
The Institutional Client Experience Team is dedicated to delivering a high-quality service experience to institutional clients through responsive support, strong execution, and thoughtful…
Added 1 hour ago
AC
Credit Team Lead
Aston Carter
AB · Edmonton, Alberta
- $38 to $42 CAD / hour
- Contract
…Credit Team Lead. This role involves supporting the Credit Manager, providing high-level credit work, and assisting with escalations. It emphasizes proactive risk management to assess and…
Added 1 hour ago
G
Deputy Quality Manager
GFT
Toronto, ON
- Full-time
Must possess a driver’s license to fulfill the essential functions of the position
Added 1 hour ago
ML
Associate, HR Business Partner
Maple Leaf Foods Inc.
Mississauga, ON
- $71,000 to $103,000 CAD / year
- Full-time
The Associate, HR supports the delivery and execution of People & Culture programs for assigned client groups. Partnering closely with HR Business Partners and business leaders, this role…
Added 1 hour ago
A
Release Project Manager / Technical PM
Affinity
BC · British Columbia, Canada
- Contract
On behalf of our public sector client, Affinity is seeking a Release Project Manager / Technical PM. The successful candidate will oversee release coordination across LABC’s application…
Added 1 hour ago
IH
Biomedical Engineering Technologist
Interior Health Authority
Vernon, BC
- Full-time
Collaborates with multi-disciplinary care teams, practice leaders, patient/client, family and other stakeholders on the decision making process surrounding the purchase, replacement, or…
Added 1 hour ago
IH
Health Equity Lead
Interior Health Authority
Kelowna, BC
- Full-time
…authority. Recommends and monitors key indicators, including client perspectives and outcomes, and proactively recommends improvements to support health equity and…
Added 1 hour ago
TS
Social Services Manager I - NU
The Salvation Army in Canada
Saskatoon, SK
- $52,520 to $66,000 CAD / year
- Full-time
Manage operational administration and quality assurance functions, including statistical tracking, monthly reporting, HIFIS compliance, employee and client file confidentiality,…
Added 1 hour ago
HH
Fredericton Chief Power Engineer 1 (2001) PCN 1155658
Horizon Health Network
Oromocto, NB
- Full-time
Must hold a valid 3rd class power engineer’s license in accordance with the Boiler and Pressure Vessel Act · Must have two years of related experience
Added 1 hour ago
ND
Paid Media Strategist
NP Digital
Toronto, ON · Greater Toronto Area, Canada
- $80,000 to $90,000 CAD / year
- Full-time
Applicants must reside and be authorized to work in Canada
Added 1 hour ago
RP
Marketing Operations Manager
RECRUITMENT PARTNERS INC.
AB · Edmonton, AB
- Full-time
Our client is seeking a Marketing Operations Manager to drive marketing technology, automation, analytics, and operational excellence across a growing organization. This role will be…
Added 2 hours ago
RB
Private Client Associate
Royal Bank of Canada
Mississauga, ON
- Full-time
Identify, investigate, and resolve all client inquiries, administrative errors, etc.
Added 2 hours ago
AC
Part-time Student Advisor, AC Online
Algonquin College of Applied Arts and Technology
Ottawa, ON
- Part-time
Reporting to Academic Manager, AC Online (ACO), the incumbent is the primary contact for a diverse online population of full-time students and fulfills multiple responsibilities related to…
Added 2 hours ago
K
Contract Logistics Inventory Manager
Kuehne+Nagel
Mississauga, ON
- $90,000 to $115,000 CAD / year
- Full-time
As the Inventory Manager you will be responsible for directing the daily activities of the inventory and receiving depts, including labour scheduling, supervision and the proper utilization…
Added 2 hours ago
CC
Sales Representative- Permanent Full-Time - (Supply Chain and Logistics B2B) - Alberta
Chit Chats
Calgary, AB
- Full-time
Reporting to the Sales Manager – Business Development, the Sales Representative will contribute directly to revenue growth by turning qualified opportunities into active shipping clients…
Added 2 hours ago
SG
Senior Markets & Trading Risk Auditor
Societe Generale
Montreal, QC
- Full-time
…Markets Audit in New York, with day-to-day support from an onsite Manager in Montreal. The role will act as auditor-in-charge on selected assignments and contribute to local, regional and…
Added 2 hours ago
CC
Sales Representative- Permanent Full-Time - (Supply Chain and Logistics B2B) - British Columbia
Chit Chats
Vancouver, BC
- Full-time
Reporting to the Sales Manager – Business Development, the Sales Representative will contribute directly to revenue growth by turning qualified opportunities into active shipping clients…
Added 2 hours ago
AF
Processing Operation Analyst III
ATB Financial
Calgary, AB
- Temporary
Reporting to an Operations Processing Manager, the Wealth Operations Processing Analyst III will be part of the team that oversees trade and fee management, as well as registered account…
Added 2 hours ago
WC
Personal Support Worker (2026-436-CC)
WoodGreen Community Services
Toronto, ON
- Full-time
…plan, PSWs provide personalized support that respects each client’s abilities and promotes independence wherever possible.In this role, you will help foster dignity, enhance quality of…

Royal Bank of Canada

Billingual Operations Representative

Toronto, ON, M9W 0A4, Canada

Full-time

This date has passed. Check with the employer before applying.

Apply on jobs.rbc.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Listed closing date: Oct 31, 2026
Experience: 1-2 years of operational experience in the financial industry
Posting language: English
Posted: Oct 7, 2026

Original job description

Job Description

What is the opportunity?

Part of a team that is responsible for the ownership of end-to-end problem resolution for ATM's, VMS client/ Account manager support. Accounting Services activities and functions related to Accounts Receivable and Journal Entry as a Service. The role serves as the key liaison and point of escalation between business partners for problem resolution, service quality activities and related initiative implementation. Acts as Centre Expert for client and partner care issues ensuring identification of continuous improvement opportunities, development of action plans and solutions through established metrics and reporting processes.

What will you do?

ATM carts nationally, to be completed within SLA, working in collaboration with the 9 CSC’s.
First point of contact for all English and/or French support to execute on all centralized tasks for Cash Services Centre nationally, acting as a help desk for escalations providing telephone, email, and/or fax support (i.e. profile creation, login issues, cash order inquiries including missing parcels, late orders or discrepancies, investigations, etc.).
Administrative desk for daily activities (i.e. foreign order edits, coin desk, etc.) for all Cash Services Centre platforms (i.e. HSCP, Compass VMS, Compass Midas, etc.), including end of day (i.e. closing, shift end, daily activity, etc.).
GL reconciliation National support
Invoice support

Deliver an exceptional client experience by identifying the root cause of problems presented, and by educating the client and taking necessary reasonable steps to mitigate similar issues from arising again.
Escalate client concerns as appropriate to various partners such as Banking, IT, ACC's, and Compliance teams within Cash Services, in a timely manner while keeping stakeholders informed of next steps.
All responsibilities will be carried out in accordance with the RBC Code of Conduct, RBC Values, and Our Leadership Model and ensuring adherence to Privacy principles.
Incumbent will ensure our Key Performance Indicators are met by complying with all SLAs as established by the business
Adhere to Escalations protocols when required to minimize/avoid negative client impact/experience
Completion of all learning activity by the required date identified through onboarding and training process
Participate in creating/maintaining a positive team environment where team members give each other support and promote good morale and cooperation. Responsible for ongoing personal development and information sharing.

What you need to succeed?

Must Have

It would be strongly preferred for candidates to be bilingual in English and French.
1-2 years of operational experience in the financial industry
Sound knowledge of MS Suite products, Outlook, ability to navigate through several programs simultaneously
Knowledge of the Cash Services Centre's systems, platforms, and its functionality
Proven self-starter: can operate under ambiguity and work on tasks independently

Nice to Have

Knowledge of GL reconciliation.
Knowledge of ATM cart completion
Knowledge of IRIS, ATF, AML Sales Platform

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
A world-class training program in financial services
Flexible work/life balance options
Opportunities to do challenging work

Job Skills

Communication, Critical Thinking, Customer Service, Interpersonal Relationship Management, Operational Delivery, Process Improvements, Time Management

Additional Job Details

Address:

180 WELLINGTON ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-10-07

Application Deadline:

2026-10-31

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Apply on jobs.rbc.com About employer

More about this job

Responsibilities

The role involves managing end-to-end problem resolution for ATM and client accounts while providing bilingual support for centralized cash services. Responsibilities include GL reconciliation, invoice support, and acting as a liaison between business partners to ensure service quality and continuous improvement.

Requirements

Candidates must have 1-2 years of operational experience in the financial industry and proficiency with MS Suite products. Bilingualism in English and French is strongly preferred, along with knowledge of cash services systems and platforms.

Skills

Communication
Critical thinking
Customer service
Operational delivery
Process improvements
Time management
Financial services
GL reconciliation
ATM cart completion
MS Suite
Outlook
Problem resolution
Help desk support
Bilingualism

Benefits

Bonuses
Flexible benefits
Competitive compensation
Commissions
Stock options
Training program
Flexible work/life balance

Visa sponsorship

Not detected in the job text

Keywords

ATM
Accounts receivable
Journal entry
GL reconciliation
Cash services
Help desk
MS Suite
Outlook
HSCP
Compass VMS
Compass Midas
IRIS
ATF
AML
Financial industry
Operations
SLA
Compliance
Banking
IT
Client experience
Problem resolution
Bilingual
Reporting
Metrics
Data entry
Administrative support
Foreign order edits
Coin desk
Account management

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Work requirements

Jobs in Canada