Jobs in Canada

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Added 15 mins ago
BS
Release Manager – Software Development & AI-Enabled Engineering
BrickRed Systems
Canada
- Contract
We are looking for an experienced Release Manager with strong exposure to software development environments and end-to-end release management. The ideal candidate will own the release…
Added 15 mins ago
GO
Maintenance Assistant
Government of Manitoba
Headingley, MB
- Full-time
Must possess and maintain a satisfactory Criminal Record Check · Must possess a valid Class 5 Drivers Licence and be able to work in other locations within the Division as needed
Added 15 mins ago
GO
Employee and Labour Relations Investigator
Government of Manitoba
Winnipeg, MB
- Full-time
Must possess and maintain a valid Class 5 Manitoba driver’s licence with access to a vehicle
Added 15 mins ago
MT
Terminal Manager
Midland Transport
Montreal, QC
- Full-time
Midland Transport is seeking an experienced and results-driven Terminal Manager to lead its large pickup and delivery (P&D) transport terminal in Dorval, Quebec. Reporting to the Director,…
Added 15 mins ago
HT
Senior Financial Analyst - Corporate Accounting
Husky Technologies
Bolton, ON
- Full-time
…values. We are looking for people with the inspiration and talent to develop with us as we pursue our ambitious growth…
Added 15 mins ago
LC
Business Relationship Manager - Sarnia
Libro Credit Union
Sarnia, ON
- Full-time
Join Libro Credit Union as a Business Relationship Manager - Sarnia
Added 15 mins ago
C
Engineering Manager, Inference Router
Cerebras
Toronto, ON
- Full-time
As an Engineering Manager, Inference Router, you will lead the team responsible for the intelligent control plane of the fastest generative AI inference platform in the world. Your team…
Added 15 mins ago
FR
Live-Out Building Superintendent
FirstService Residential Canada
Toronto, ON
- Full-time
Responsible for reporting all deficiencies, maintenance requirements, vandalism and care taking supply inventory to the Property Manager as required
Added 15 mins ago
C|
Director of Human Resources & Organizational Learning
CCRW | CCRT
Toronto, ON
- Full-time
…leadership for human resources, employee experience, workforce development, and organizational learning across CCRW. The role is responsible for developing and implementing people practices…
Added 15 mins ago
HT
Payroll Manager, Americas
Husky Technologies
Bolton, ON
- Full-time
…values. We are looking for people with the inspiration and talent to develop with us as we pursue our ambitious growth…
Added 15 mins ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
Title: Financial Manager - PLM (Product Line Mgmt)
Added 15 mins ago
C
Talent Acquisition Partner (12 month Contract) - Bilingual
CIBC
Toronto, ON · Montreal, QC
- Full-time
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
Added 30 mins ago
RB
Director, External Managers – Alternatives
Royal Bank of Canada
Toronto, ON
- Full-time
Conduct performance reviews and identify training/development needs
Added 30 mins ago
RB
Senior Manager, Business Intelligence & Reporting
Royal Bank of Canada
Toronto, ON
- Full-time
…contributor role. You will set technical direction, establish development standards, and be the team’s authority on BI best practices. The team enables self-service analytics for business…
Added 30 mins ago
RB
Manager, Chief Control Office - SOX
Royal Bank of Canada
Toronto, ON
- Full-time
…financial statements. Reporting to the Senior Director, the Manager will provide SOX 404 and 302 compliance expertise, manage SOX trackers and stakeholder relationships, and support monthly…
Added 30 mins ago
RB
Senior Business Deposit Specialist
Royal Bank of Canada
Burlington, ON
- Full-time
Five or more years of experience in deposits and investments, ideally as a Commercial Relationship Manager, Treasury Solutions Specialist, or alternative lines of business with a focus on…
Added 45 mins ago
OM
Software Engineer P3
OSI Maritime Systems
Burnaby, BC
- Full-time
…As a group, the engineers work together to complete software development activities through the full software lifecycle. To do this the Software Engineer must demonstrate strong…
Added 45 mins ago
SH
Assistant Manager I
Sunglass Hut
Ottawa, ON
- Full-time
The Assistant Manager I is a core member of the leadership team that drives Sunglass Hut's success. The Assistant Manager I works in partnership with the Store/Multi Store Manager to…
Added 1 hour ago
R
Junior Specialist, Organizational Development & Engagement (Hybrid/Telework)
Radio-Canada
Ottawa, ON
- Full-time
This is a hybrid position combining remote work and office presence, based on two (flexible) days per week in the office · A full-time permanent position is currently available and can be based in one of our stations in Ottawa or Montreal
Added 1 hour ago
QP
Operations Manager, Industrial Operations East
QuadReal Property Group
Mississauga, ON
- Full-time
QuadReal Property Group is a global real estate investment, development and operating company headquartered in Vancouver, British Columbia. Its assets under management are $98.5 billion.…
Added 1 hour ago
H
Manager of Support Services
HealthCareersInSask.ca
Saskatoon, SK
- Full-time
Experience in the field of nutrition and cooking including knowledge of food and nutrition as well as menu development, cooking and recipe standardization.
Added 1 hour ago
Senior Project Engineer
Suncor Energy
Fort McMurray, AB
Talent development programs: Internal mobility, succession planning, and employee training and development programs are just a few ways we’re dedicated to your development
Added 1 hour ago
BS
Technical Project Manager – Release Management
BrickRed Systems
Canada
- Contract
We are looking for a technically strong and delivery-oriented Technical Project Manager with experience working closely with software development and engineering teams, managing end-to-end…
Added 1 hour ago
A
Chargé(e) De Projet
Actalent
Longueuil, QC
- $46 to $56 CAD / hour
- Contract
Added 1 hour ago
RC
Data and Analytics Technical Manager
RSM Canada
Toronto, ON
- Full-time
…people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to…

Royal Bank of Canada

Billingual Operations Representative

Toronto, ON, M9W 0A4, Canada

Full-time

This date has passed. Check with the employer before applying.

Apply on jobs.rbc.com About employer

Applications open in a new tab.

Job details

Job type: Full-time
Listed closing date: Oct 31, 2026
Experience: 1-2 years of operational experience in the financial industry
Posting language: English
Posted: Oct 7, 2026

Original job description

Job Description

What is the opportunity?

Part of a team that is responsible for the ownership of end-to-end problem resolution for ATM's, VMS client/ Account manager support. Accounting Services activities and functions related to Accounts Receivable and Journal Entry as a Service. The role serves as the key liaison and point of escalation between business partners for problem resolution, service quality activities and related initiative implementation. Acts as Centre Expert for client and partner care issues ensuring identification of continuous improvement opportunities, development of action plans and solutions through established metrics and reporting processes.

What will you do?

ATM carts nationally, to be completed within SLA, working in collaboration with the 9 CSC’s.
First point of contact for all English and/or French support to execute on all centralized tasks for Cash Services Centre nationally, acting as a help desk for escalations providing telephone, email, and/or fax support (i.e. profile creation, login issues, cash order inquiries including missing parcels, late orders or discrepancies, investigations, etc.).
Administrative desk for daily activities (i.e. foreign order edits, coin desk, etc.) for all Cash Services Centre platforms (i.e. HSCP, Compass VMS, Compass Midas, etc.), including end of day (i.e. closing, shift end, daily activity, etc.).
GL reconciliation National support
Invoice support

Deliver an exceptional client experience by identifying the root cause of problems presented, and by educating the client and taking necessary reasonable steps to mitigate similar issues from arising again.
Escalate client concerns as appropriate to various partners such as Banking, IT, ACC's, and Compliance teams within Cash Services, in a timely manner while keeping stakeholders informed of next steps.
All responsibilities will be carried out in accordance with the RBC Code of Conduct, RBC Values, and Our Leadership Model and ensuring adherence to Privacy principles.
Incumbent will ensure our Key Performance Indicators are met by complying with all SLAs as established by the business
Adhere to Escalations protocols when required to minimize/avoid negative client impact/experience
Completion of all learning activity by the required date identified through onboarding and training process
Participate in creating/maintaining a positive team environment where team members give each other support and promote good morale and cooperation. Responsible for ongoing personal development and information sharing.

What you need to succeed?

Must Have

It would be strongly preferred for candidates to be bilingual in English and French.
1-2 years of operational experience in the financial industry
Sound knowledge of MS Suite products, Outlook, ability to navigate through several programs simultaneously
Knowledge of the Cash Services Centre's systems, platforms, and its functionality
Proven self-starter: can operate under ambiguity and work on tasks independently

Nice to Have

Knowledge of GL reconciliation.
Knowledge of ATM cart completion
Knowledge of IRIS, ATF, AML Sales Platform

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
A world-class training program in financial services
Flexible work/life balance options
Opportunities to do challenging work

Job Skills

Communication, Critical Thinking, Customer Service, Interpersonal Relationship Management, Operational Delivery, Process Improvements, Time Management

Additional Job Details

Address:

180 WELLINGTON ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-10-07

Application Deadline:

2026-10-31

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Apply on jobs.rbc.com About employer

More about this job

Responsibilities

The role involves managing end-to-end problem resolution for ATM and client accounts while providing bilingual support for centralized cash services. Responsibilities include GL reconciliation, invoice support, and acting as a liaison between business partners to ensure service quality and continuous improvement.

Requirements

Candidates must have 1-2 years of operational experience in the financial industry and proficiency with MS Suite products. Bilingualism in English and French is strongly preferred, along with knowledge of cash services systems and platforms.

Skills

Communication
Critical thinking
Customer service
Operational delivery
Process improvements
Time management
Financial services
GL reconciliation
ATM cart completion
MS Suite
Outlook
Problem resolution
Help desk support
Bilingualism

Benefits

Bonuses
Flexible benefits
Competitive compensation
Commissions
Stock options
Training program
Flexible work/life balance

Visa sponsorship

Not detected in the job text

Keywords

ATM
Accounts receivable
Journal entry
GL reconciliation
Cash services
Help desk
MS Suite
Outlook
HSCP
Compass VMS
Compass Midas
IRIS
ATF
AML
Financial industry
Operations
SLA
Compliance
Banking
IT
Client experience
Problem resolution
Bilingual
Reporting
Metrics
Data entry
Administrative support
Foreign order edits
Coin desk
Account management

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Work requirements

Jobs in Canada