Client Advisor
- Oakville, ON, L6J 7Z5, Canada
Part-time
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Job details
- Job type
- Part-time
- Apply by
- Posting language
- English
- Posted
Original job description
Job Description
What is the opportunity?
As an RBC Ambassador inside our branches, you will put clients first and find solutions to their individual needs. You will champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships. If you have the self-motivation to deliver exceptional customer service and are excited to help clients embrace our digital capabilities, you can build a great career with us as a future Account Manager/Banking Advisor.
What will you do?
- Proactively engage with clients in the branch and deliver an outstanding service experience through completing transactions and by identifying opportunities for advice, solutions, digital enablement and partner introductions
- Focus on education and demonstration, leverage technology to deliver a memorable client experience, drive solutions and retain business
- Contribute to team results by listening and spotting opportunities to offer additional advice, introduce clients to the capability of RBC partners, or personally fulfil client solutions
- Proactively take ownership of resolving and preventing client banking problems
- Cultivate and maintain relationships with partners to work as one RBC team
- Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests while completing transactions
What do you need to succeed?
Must-have
- Goal-oriented individual with a demonstrated passion for putting clients first.
- Drive and self-motivation, as well as excellent communication skills and emotional intelligence
- Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.)
- Personal flexibility to work flex hours
- Eagerness to learn and determination to succeed
- Confidence and ability to learn financial concepts and willingness to obtain the Investment Funds in Canada or the Canadian Securities Course
Nice-to-have
- Track record in building rapport and maintaining client relationships within the financial, service or retail industry
- Mutual Funds accreditation
Is this job right for you? Check out our video and decide for yourself!
What’s in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
- A world-class training program in financial services
- Excellent career development and access to a variety of job opportunities across business and geographies
- Leaders who support your development through coaching and managing opportunities
- Work in a dynamic, collaborative, progressive, and high-performing team
Job Skills
Adaptability, Advice Based Solutions, Client Centricity, Client Discovery, Communication, Curious Mindset, Data Analysis, Digital LiteracyAdditional Job Details
Address:
279 LAKESHORE RD E:OAKVILLECity:
OakvilleCountry:
CanadaWork hours/week:
15Employment Type:
Part timePlatform:
PERSONAL & COMMERCIAL BANKINGJob Type:
RegularPay Type:
SalariedPosted Date:
2026-10-09Application Deadline:
2026-10-23Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Our Employment Opportunities
At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.
RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.
More about this job
Responsibilities
You will act as an RBC Ambassador to provide exceptional customer service, identify client needs, and drive business through digital enablement and partner introductions. You are also responsible for managing risks by adhering to compliance routines and maintaining strong relationships with internal partners.
Requirements
The ideal candidate is a goal-oriented individual with strong communication skills, emotional intelligence, and digital literacy across various devices. You must be willing to learn financial concepts and obtain necessary industry certifications like the Investment Funds in Canada or Canadian Securities Course.
Skills
- Customer service
- Client acquisition
- Relationship management
- Digital literacy
- Financial concepts
- Communication
- Emotional intelligence
- Problem solving
- Compliance
- Risk management
- Transaction processing
- Advice based solutions
- Client centricity
- Data analysis
- Curious mindset
Benefits
- Bonuses
- Flexible benefits
- Competitive compensation
- Commissions
- Stock options
- Training program
Visa sponsorship
Not detected in the job text
Categories
- Finance & Accounting
- Customer Service & Support
- Retail
- Sales
Keywords
- Client Advisor
- RBC
- Banking
- Customer Service
- Digital Literacy
- Financial Services
- Investment Funds in Canada
- Canadian Securities Course
- Mutual Funds
- Compliance
- Risk Management
- Relationship Management
- Account Manager
- Banking Advisor
- Personal & Commercial Banking
- Transaction Processing
- Client Acquisition
- Advice Based Solutions
- Data Analysis
- Emotional Intelligence