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Added 13 mins ago
S
Customer Experience Associate, Casual Part time, Westgate Plaza, Saskatoon
Scotiabank
Saskatoon, SK
- Part-time
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
Added 13 mins ago
OR
Bilingual Wireless Sales Associate - Grand Falls
OSL Retail Services Inc
Grand Falls, NB
- Other
Bilingual Wireless Sales Associate | [Full-Time/Part-Time]
Added 13 mins ago
OR
Wireless Sales Associate - Digby
OSL Retail Services Inc
Digby, NS
- Other
Wireless Sales Associate | [Full-Time/Part-Time]
Added 13 mins ago
CG
Guest Service Associate, Part Time
Compass Group Canada
Algoma Unorganized North Part, ON
- Part-time
The Workplace Support Services Associate ensures smooth daily operations by:
Added 13 mins ago
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Sales Associate
RONA
Grande Prairie, AB
- Full-time
Access to the GreenShield+ telemedicine platform, including virtual consultations with healthcare professionals and pharmacy services
Added 13 mins ago
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Yard Associate
RONA
Lloydminster, AB
- Full-time
Access to the GreenShield+ telemedicine platform, including virtual consultations with healthcare professionals and pharmacy services
Added 28 mins ago
SD
Étudiant(e) en pharmacie, rémunéré(e) à l’heure – PHX temps partiel jour
Shoppers Drug Mart
Longueuil, QC
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 28 mins ago
SD
Pharmacy Assistant, Hourly Full Time Day Greenlight Requisition
Shoppers Drug Mart
Deer Lake, NL
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 28 mins ago
SD
Pharmacy Assistant, Hourly Full Time Day Greenlight Requisition
Shoppers Drug Mart
Chatham-Kent, ON
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 28 mins ago
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Caissier(ère), rémunéré(e) à l’heure syndiqué(e) – PHX temps partiel Quarts de travail flexibles Embauche feu vert
Shoppers Drug Mart
Gatineau, QC
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 28 mins ago
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Beauty Specialist, Hourly Part Time Flexible Shifts
Shoppers Drug Mart
Thunder Bay, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 28 mins ago
SD
Pharmacist, Hourly Full Time Day
Shoppers Drug Mart
Toronto, ON
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 28 mins ago
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Pharmacy Assistant, Hourly Full Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
London, ON
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 28 mins ago
SD
Pharmacy Assistant, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Toronto, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 28 mins ago
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Assistant.e technique en pharmacie, rémunéré(e) à l’heure – PHX temps partiel jour
Shoppers Drug Mart
Longueuil, QC
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 28 mins ago
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Regulated Pharmacy Technician, Hourly Full Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
London, ON
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 28 mins ago
SD
Patient Care Specialist-4
Shoppers Drug Mart
Mississauga, ON
- Full-time
…managed and delivered effectively with the highest quality customer service. This colleague is action oriented, tactful and empathetic, ensuring the patient has a positive experience…
Added 28 mins ago
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Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
Milton, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 28 mins ago
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(CAN) Stocking 1 Team Associate FT
Walmart
ON
- Full-time
To provide customer service by completing assigned stocking activities. This will be accomplished by accurately stocking picks and new merchandise all in a safe and clean environment. This…
Added 28 mins ago
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(CAN) Pharmacy Assistant
Walmart
Chatham-Kent, ON
- Part-time
…team player. They are a key member in the delivery of superior customer…
Added 28 mins ago
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Food Service Associate Full Time Temp
Compass Group Canada
St. John's, NL · Greater St. John's Metropolitan Area
- Full-time
Resolve customer concerns and relays relevant information to supervisor.
Added 28 mins ago
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IT Licensing and Procurement Administrator - SPA Prin
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Hiring Agency/Seniority Unit: Minnesota IT Services
Added 28 mins ago
SO
Bilingual Microsoft 365 Trainer
Special Olympics Canada
Toronto, ON
- $68,000 to $80,000 CAD / year
- Contract
Administer and support Microsoft 365 services including Microsoft Teams, SharePoint Online, Exchange Online, OneDrive for Business, Microsoft Entra ID, Microsoft Intune, Microsoft Forms,…
Added 28 mins ago
BI
Project Associate (Permanent)
Babcock International Group
Victoria, BC
- Full-time
…world’s best flying training. We deliver vital aerial emergency services and are proud to have been selected by the Government of Manitoba to deliver their wildfire suppression services, as…
Added 28 mins ago
H
Technical Program Manager
HCLTech
Vancouver, BC
- $115,000 to $120,000 CAD / year
- Full-time
Lead cloud-based initiatives leveraging AWS services and cloud-native architectures.

Closed listing

Royal Bank of Canada

Client Experience Associate

Collingwood, ON, L9Y 2M3, Canada

$37,500.00 - $50,000.00 · Full-time

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: $37,500.00 - $50,000.00
Job type: Full-time
Closing date: Sep 23, 2026
Posting language: English
Posted: Sep 9, 2026

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Original job description

Archived listing. The details below describe a past opening.

Job Description

What is the opportunity?

RBC Dominion Securities is a relationship-focused investment and wealth management firm that consistently ranks #1 in Canada. We are proud of our collaborative, supportive culture that enables success at every level and equips us to help our clients achieve their financial goals.

The RBC Dominion Securities branch located in Collingwood is looking for a resourceful, efficient and collaborative individual to join our leading wealth management firm as an Client Experience Associate.

By providing ongoing, exceptional service and support to our clients and our Advisor team, you will help our team deepen existing relationships and welcome new clients to the firm. As an invaluable internal and external point of contact, you will play a key role in maintaining client accounts, ensuring account administration and documentation remains up-to-date and compliant and working with an Investment Advisor in managing client portfolios and wealth management planning opportunities.

What will you do?

Impact client experience through execution of client account administration, including account opening, account maintenance and efficient resolution of client request.
Assist advisor with managing and executing on their Client service plan and RBC partner/COI service plan.
Leverage your passion for planning to coordinate and prepare meetings for Advisors with their clients/prospects and COIs.
Tap into your superior problem resolution skills to provide proactive client service.
Draw on your social media skills to update the team’s communication channels, including websites, LinkedIn, Facebook, brochures, newsletters.
Manage special projects for the team, including regulatory projects requiring account documentation updates or client communications and firm-led initiatives i.e. eStatement campaign

What do you need to succeed?

Must-have

Completion of the Canadian Securities Course (CSC) and Conduct & Practices Handbook (CPH) (or within 12 months)
Strong skills working with business applications/technology, including Microsoft Office Suite
High quality time management and organization skills
Demonstrated skills in providing world-class client service that will come across as professional, warm, and friendly to our clients

Nice-to-have

Knowledge of RBC Dominion Securities’ systems and procedures
Experience in the securities industry is an asset

What’s in it for you?

We thrive on the challenge to be our best, to think progressively to keep growing, and to work together to deliver trusted advice that can help our clients thrive and communities prosper. We care about each other and collectively work hard to reach our potential, make a difference to our communities, and achieve success that is mutual. You will also benefit from:

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Leaders who support your development through coaching and managing opportunities
An opportunity to make a difference and have a lasting impact on the lives of others
Work in a dynamic, collaborative, progressive, and high-performing team
The chance to work in a dynamic, collaborative, progressive, and high-performing team
A world-class training program in financial services

Job Skills

Account Management, Customer Success, Decision Making, Financial Regulation, Group Problem Solving, Interpersonal Relationships, Investment Risk Management

Additional Job Details

Address:

1 1 ST:COLLINGWOOD

City:

Collingwood

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-09-09

Application Deadline:

2026-09-23

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Compensation for this position (including salary and discretionary/variable payments) will be determined by factors, including but not limited to candidate's experience, skills, registration status, performance, individual goals, market conditions, and business needs.

Pay Range

The expected pay range for this position is:

$37,500.00 - $50,000.00

This position includes competitive-based pay, and the overall earning potential is impacted by a variable incentive structure, earning a multiple of salary up to:

1.0x

RBC supports pay transparency and we strive to ensure all pay ranges are competitive, fair, and equitable.

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

Join our Talent Community

Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

About employer

More about this job

Responsibilities

The Client Experience Associate will manage client account administration, including account openings and maintenance, while providing exceptional service to support the advisor team. They will also coordinate client meetings, update communication channels, and assist with regulatory and firm-led projects.

Requirements

Candidates must have or be working towards the Canadian Securities Course (CSC) and Conduct & Practices Handbook (CPH) certification. Strong organizational skills, proficiency in Microsoft Office, and a commitment to providing world-class client service are required.

Skills

Account management
Customer success
Decision making
Financial regulation
Group problem solving
Interpersonal relationships
Investment risk management
Time management
Organization skills
Client service
Microsoft Office Suite
Social media management
Communication
Documentation
Portfolio management

Benefits

Bonuses
Flexible benefits
Competitive compensation
Commissions
Stock options

Visa sponsorship

Not detected in the job text

Keywords

Investment
Wealth management
RBC Dominion Securities
Canadian Securities Course
CSC
Conduct & Practices Handbook
CPH
Account administration
Client service
Portfolio management
Microsoft Office
Social media
LinkedIn
Facebook
Financial planning
Regulatory compliance
Client onboarding
Financial services
Relationship management
Administrative support

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