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Added 8 mins ago
NB
Wealth Associate
National Bank of Canada
Brossard, QC
- Full-time
A career as an Associate in the Wealth Management team at National Bank, will give you the opportunity to show your ability to work in synergy with clients and colleagues. In this role, you…
Added 8 mins ago
NB
Associate
National Bank of Canada
Winnipeg, MB
- Temporary
A career as an Associate in the Wealth Management team at National Bank, will give you the opportunity to show your ability to work in synergy with clients and colleagues. In this role, you…
Added 38 mins ago
NB
Associate
National Bank of Canada
Medicine Hat, AB
- Full-time
A career as an Associate in the Wealth Management team at National Bank, will give you the opportunity to show your ability to work in synergy with clients and colleagues. In this role, you…
Added 38 mins ago
TS
Part-Time Store Associate View Royal - 24 hours
The Salvation Army in Canada
Victoria, BC
- Part-time
Contribute to meeting store sales targets; provide efficient courteous customer service; use tact when dealing with difficult customers.
Added 39 mins ago
TH
Tool Rental Sales Associate Part-Time - 7117 Strathcona
The Home Depot Canada
AB · Edmonton, AB
- Part-time
Discuss available options (good, better, best) and suggest related items/services outside of department that the customer may need
Added 39 mins ago
AH
Administrative Support IV
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Full-time
…secretarial support to the CTU Medical Director, CTU Manager, and CTU Associate Manager. As a key point of contact for the unit, you will facilitate effective communication among patients,…
Added 39 mins ago
AH
Administrative Support IV
Alberta Health Services
Red Deer, AB
- Temporary
…interdisciplinary team environment. Your ability to deliver high-quality customer service and communicate clearly and respectfully with a diverse range of stakeholders will contribute to…
Added 39 mins ago
TH
Kitchen and Bath Sales Part Time - GUELPH
The Home Depot Canada
Guelph, ON
- Part-time
Discuss available options (good, better, best) and suggest related items/services outside of department that the customer may need
Added 39 mins ago
TH
Part Time Lumber and Building Materials Associate
The Home Depot Canada
Vaughan, ON
- Part-time
Discuss available options (good, better, best) and suggest related items/services outside of department that the customer may need
Added 39 mins ago
AH
Administrative Support IV
Alberta Health Services
Calgary, AB · Greater Calgary Metropolitan Area
- Temporary
…interdisciplinary team environment. Your ability to deliver high-quality customer service and communicate clearly and respectfully with a diverse range of stakeholders will contribute to…
Added 39 mins ago
TH
Part Time Lumber and Building Materials Associate
The Home Depot Canada
Vaughan, ON
- Part-time
Discuss available options (good, better, best) and suggest related items/services outside of department that the customer may need
Added 2 hours ago
W
(CAN) Fashion Associate
Walmart
Coquitlam, BC
- Part-time
Working as a Fashion Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Fashion Associate is a customer service champion that processes and stocks…
Added 2 hours ago
W
(CAN) Fashion Associate Overnight
Walmart
Salmon Arm, BC
- Full-time
Working as a Fashion Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Fashion Associate is a customer service champion that processes and stocks…
Added 2 hours ago
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(CAN) Fashion Associate FT
Walmart
Salmon Arm, BC
- Full-time
Working as a Fashion Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Fashion Associate is a customer service champion that processes and stocks…
Added 2 hours ago
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(CAN) General Merchandise Associate
Walmart
Richmond, BC
- Part-time
Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver excellent customer…
Added 2 hours ago
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(CAN) General Merchandise Associate
Walmart
Abbotsford, BC
- Part-time
Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver excellent customer…
Added 2 hours ago
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(CAN) Fashion Associate
Walmart
Abbotsford, BC
- Part-time
Working as a Fashion Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Fashion Associate is a customer service champion that processes and stocks…
Added 3 hours ago
VA
Veterinary Technician (RVT) - General Practice, Alta Vista Specialty & Emergency Veterinary Centre
VCA Animal Hospitals
Ottawa, ON
- Full-time
Our hospital: Today, we bring general wellness care, 24/7 emergency medicine, and board-certified specialty services together under one roof in our state-of-the-art, purpose-built Alta…
Added 3 hours ago
WC
(CAN) General Merchandise Associate
Walmart Canada
Richmond, BC
- Full-time
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…
Added 3 hours ago
WC
(CAN) Fashion Associate
Walmart Canada
Abbotsford, BC
- Full-time
Position Summary...Working as a Fashion Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Fashion Associate is a customer service champion that…
Added 4 hours ago
SD
Pharmacist, Hourly Full Time Evening
Shoppers Drug Mart
Winnipeg, MB
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 4 hours ago
W
(CAN) General Merchandise Associate
Walmart
Yellowknife, NT
- Part-time
Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver excellent customer…
Added 4 hours ago
TT
Retail Store Associate Part Time Sunridge Mall
The TJX Companies, Inc.
Calgary, AB
- Part-time
Support for you and your family through our Associate and Family Assistance programs, offering helpful resources and services to enhance your well-being.
Added 4 hours ago
WC
(CAN) Fashion Associate
Walmart Canada
Estevan, SK
- Full-time
Position Summary...Working as a Fashion Associate at Walmart Canada is a great way to develop your skills in the retail industry. A Fashion Associate is a customer service champion that…
Added 4 hours ago
WC
(CAN) General Merchandise Associate
Walmart Canada
Abbotsford, BC
- Full-time
Position Summary...Working as a General Merchandise Associate at Walmart Canada is a great opportunity to build valuable skills in a fast‑paced retail environment. In this role, you deliver…

Royal Bank of Canada

Client Experience Associate

Surrey, BC, V3W 3N2, Canada

The expected base salary range for this position is $38,000 - $47,000. · Full-time

This date has passed. Check with the employer before applying.

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Job details

Pay: The expected base salary range for this position is $38,000 - $47,000.
Job type: Full-time
Listed closing date: Oct 16, 2026
Experience: Minimum of 2 years of client service experience
Posting language: English
Posted: Oct 7, 2026

Original job description

Job Description

What is the opportunity?

The RBC Dominion Securities branch located in South Surrey is seeking a Client Service Associate to deliver concierge level service for a high performing Advisory Team.

What will you do?

Enhance the client experience from onboarding to year-round contact so that it is consistently smooth and on-track with the team’s client service plan.
Coordinate and prepare meetings for Advisors with their clients/prospects.
Help manage incoming communications from clients, Advisors and other internal and external partners.
Maintain existing client accounts and identify opportunities to contact clients: manage timelines and key dates for accounts
Ensure accurate and timely updates of all necessary documentation in compliance with internal controls and industry regulatory requirements. Maintain complete and up-to-date client files within appropriate systems.
Help update team’s communication channels: websites, LinkedIn, Facebook, brochures, newsletters.
Support Advisor team and client through the Wealth Management process and maintain audit of Wealth Management Activities and priorities.

What do you need to succeed?

Must-have

Strong Microsoft Office Suite skills
Demonstrated skills in providing world-class client service that will come across as professional, warm, and friendly to our clients
Exceptional verbal and written communication skills in English
Minimum of 2 years of client service experience
Impeccable attention to detail

Nice-to-have

Knowledge of RBC Dominion Securities’ systems and procedures, an asset

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
A world-class training program in financial service

Compensation for this position (including salary and discretionary/variable incentive payments) will be determined by factors, including but not limited to the candidate’s experience, skills, registration status, performance, individual goals; market conditions; and business needs.

The expected base salary range for this position is $38,000 - $47,000.

This position may be eligible to receive a discretionary/variable incentive payment up to 0.5x base salary.

RBC’s compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:

Drives RBC’s high-performance culture
Enables collective achievement of our strategic goals
Generates sustainable shareholder returns and above market shareholder value

Job Skills

Client Relationship Management, Collaboration, Microsoft Office, Time Management, Wealth Management, Written Communication

Additional Job Details

Address:

2626 CROYDON DR:SURREY

City:

Surrey

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-09-10

Application Deadline:

2026-10-16

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

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More about this job

Responsibilities

The associate will deliver concierge-level service to clients, manage account documentation, and coordinate meetings for the advisory team. They are also responsible for maintaining communication channels and ensuring compliance with internal and regulatory standards.

Requirements

Candidates must have at least 2 years of client service experience and strong proficiency in the Microsoft Office Suite. Exceptional verbal and written communication skills, along with impeccable attention to detail, are required for success in this role.

Skills

Collaboration
Microsoft Office
Time management
Wealth management
Written communication
Verbal communication
Client service
Attention to detail
Regulatory compliance
Documentation management
Concierge service

Benefits

Bonuses
Flexible benefits
Competitive compensation
Commissions
Stock options
Training program

Visa sponsorship

Not detected in the job text

Keywords

Client Experience
Wealth Management
RBC Dominion Securities
Microsoft Office Suite
Regulatory Compliance
Client Onboarding
Concierge Service
Financial Services
Communication
Account Management
Audit
LinkedIn
Facebook
Newsletters
Advisory Team
Professionalism

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