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Added 18 mins ago
UO
Director, Administration
University of Victoria
Victoria, BC
- Full-time
Under the direction of the Dean, and in collaboration with Associate Deans and Chairs/Directors as applicable, the Director, Administration (DA) is responsible for the management of the…
Added 18 mins ago
TS
Associate and Principal
TalentSphere Staffing Solutions
Calgary, AB
- Full-time
Associate Mechanical Engineer and Principal Mechanical Engineer
Added 1 hour ago
SR
Yard Associate
Sunbelt Rentals, Inc.
Kitchener, ON
- Full-time
Sunbelt Rentals--the fastest growing rental business in North America--is seeking a Yard Associate / Yard Worker.
Added 1 hour ago
TU
Ambulatory Float RN
The University of Kansas Health System
Pavilion 1, BC
- Part-time
Added 1 hour ago
FC
Associate, Compensation (12 to 15-month contract)
Fiera Capital
Montreal, QC
- Full-time
The Associate, Compensation supports the Advisor, Compensation in the day-to-day delivery of the organization's compensation programs. Working under the Advisor's guidance, the role focuses…
Added 2 hours ago
TM
Director of Strategic Research, Partnerships & Special Projects
Toronto Metropolitan University
Toronto, ON
- Temporary
…opportunities, and lasting impact. Working closely with the Associate Dean of Research, you will provide strategic and operational leadership to advance TRSM’s research agenda, strengthen…
Added 2 hours ago
ON
Retail Sales Associate, Full Time - Square One
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Mississauga, ON
- Full-time
As a FT Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. You’re responsible for engaging and connecting with our customers by providing…
Added 2 hours ago
A
Retail Sales Associate - Mapleview Centre
Athleta
Burlington, ON
- Part-time
As a Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. You’re responsible for engaging and connecting with our customers by providing…
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Bilingual Customer Success Manager (French/English)
Salesforce Partner Canada
Montreal, QC
- Full-time
Added 3 hours ago
R(
Temporary Fashion Associate - Reitmans Woodgrove
Reitmans (Canada) Ltée/Ltd
Nanaimo, BC
- Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
Added 3 hours ago
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Associate Faculty - Clinical Nursing
Lambton College
Sarnia, ON
- Part-time
Computer literacy, including experience with Microsoft Office programs, Brightspace (D2L) or other learning management systems, and clinical documentation programs such as CompTracker.
Added 4 hours ago
EA Sports FC - Associate Quality Designer - FC Quality Verification
Electronic Arts
Vancouver, BC
FC Quality Verification is looking for its next Associate Quality Designer to lead important projects that help create a positive player experience. You'll partner with Development teams,…
Added 4 hours ago
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Associate, Nexus, Client Delivery
MUFG Investor Services
Toronto, ON
- $60,000 to $88,000 CAD / year
- Full-time
Reporting to the Associate Director, this is a unique opportunity to join a dynamic, fast-growing company in Financial Services. You Will:
Added 4 hours ago
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Senior Associate, Leadership Development & Coaching
Talent Edge
Remote, Canada
- $95,000 CAD / year
- Full-time
- Remote
Reporting to a senior member of the leadership team, the Senior Associate will deliver executive coaching, team development programs, workshops, and 360 assessment debriefs. This full-time…
Added 5 hours ago
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Family Practitioner/General Practitioner
Health Match BC
Langley (District), BC · City of Langley, BC
- Full-time
…team comprising of doctors, nurses, and experienced medical office staff. We strive to provide continuity of care, from acute to more longstanding medical issues, and from office visits…
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Associé de cour/Yard Associate
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Assistant Restaurant Manager
SSP America
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- Full-time
Proficient level of computer literacy, including MS Office (Word, Excel, PowerPoint, and Outlook), and Point-of-Sale (POS) systems.
Added 6 hours ago
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Code Enforcement Officer
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Montreal, QC · Urban agglomeration of Montreal, QC
- Full-time
The City’s Code Enforcement Office administers and enforces the New York State Uniform Fire Prevention and Building Code, ensures compliance with local Zoning Ordinances and other…
Added 6 hours ago
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Post Office Manager, Hourly Full Time Flexible Shifts
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Prince Rupert, BC
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Leads by example and ensures that Post Office staff demonstrate our CORE Values
Added 7 hours ago
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Associate Insurance Advisor
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The Associate Insurance Advisor II is a key player in the support and development of the agency operation primarily through sales and service. This role utilizes a broad knowledge of The…
Added 7 hours ago
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Actuarial Specialist (Associate) – Retirement & Health Benefits
Mercer
Montreal, QC
- Other
We are seeking an Actuarial Specialist (Associate) – Retirement & Health Benefits to join our Global Actuarial Services Delivery (GSD Canada) team at Marsh, People and Investments.
Added 8 hours ago
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Retail Operations Supervisor
Staples Inc.
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- Full-time
…including merchandising, freight flow, promotions, and front office tasks, including weekly cash office administration and reporting. As a keyholder, you act as a leader on duty, supporting…
Added 8 hours ago
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Brokerage Customer Service Associate
UPS
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- Full-time
UPS is looking for a detail-oriented and customer-focused Customs Brokerage Associate to support our Brokerage and International operations team. In this role, you will facilitate customs…
Added 8 hours ago
FB
Associate Graphic Designer
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Cumberland, BC
- Full-time
Forbidden Bike Company is growing and looking to add a Full Time Associate Graphic Designer to the team! Our ideal candidate will have a graphic design background and related education, and…

Closed listing

Royal Bank of Canada

Client Experience Associate

Collingwood, ON, L9Y 2M3, Canada

$37,500.00 - $50,000.00 · Full-time

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: $37,500.00 - $50,000.00
Job type: Full-time
Closing date: Sep 23, 2026
Posting language: English
Posted: Sep 9, 2026

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Original job description

Archived listing. The details below describe a past opening.

Job Description

What is the opportunity?

RBC Dominion Securities is a relationship-focused investment and wealth management firm that consistently ranks #1 in Canada. We are proud of our collaborative, supportive culture that enables success at every level and equips us to help our clients achieve their financial goals.

The RBC Dominion Securities branch located in Collingwood is looking for a resourceful, efficient and collaborative individual to join our leading wealth management firm as an Client Experience Associate.

By providing ongoing, exceptional service and support to our clients and our Advisor team, you will help our team deepen existing relationships and welcome new clients to the firm. As an invaluable internal and external point of contact, you will play a key role in maintaining client accounts, ensuring account administration and documentation remains up-to-date and compliant and working with an Investment Advisor in managing client portfolios and wealth management planning opportunities.

What will you do?

Impact client experience through execution of client account administration, including account opening, account maintenance and efficient resolution of client request.
Assist advisor with managing and executing on their Client service plan and RBC partner/COI service plan.
Leverage your passion for planning to coordinate and prepare meetings for Advisors with their clients/prospects and COIs.
Tap into your superior problem resolution skills to provide proactive client service.
Draw on your social media skills to update the team’s communication channels, including websites, LinkedIn, Facebook, brochures, newsletters.
Manage special projects for the team, including regulatory projects requiring account documentation updates or client communications and firm-led initiatives i.e. eStatement campaign

What do you need to succeed?

Must-have

Completion of the Canadian Securities Course (CSC) and Conduct & Practices Handbook (CPH) (or within 12 months)
Strong skills working with business applications/technology, including Microsoft Office Suite
High quality time management and organization skills
Demonstrated skills in providing world-class client service that will come across as professional, warm, and friendly to our clients

Nice-to-have

Knowledge of RBC Dominion Securities’ systems and procedures
Experience in the securities industry is an asset

What’s in it for you?

We thrive on the challenge to be our best, to think progressively to keep growing, and to work together to deliver trusted advice that can help our clients thrive and communities prosper. We care about each other and collectively work hard to reach our potential, make a difference to our communities, and achieve success that is mutual. You will also benefit from:

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Leaders who support your development through coaching and managing opportunities
An opportunity to make a difference and have a lasting impact on the lives of others
Work in a dynamic, collaborative, progressive, and high-performing team
The chance to work in a dynamic, collaborative, progressive, and high-performing team
A world-class training program in financial services

Job Skills

Account Management, Customer Success, Decision Making, Financial Regulation, Group Problem Solving, Interpersonal Relationships, Investment Risk Management

Additional Job Details

Address:

1 1 ST:COLLINGWOOD

City:

Collingwood

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-09-09

Application Deadline:

2026-09-23

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Compensation for this position (including salary and discretionary/variable payments) will be determined by factors, including but not limited to candidate's experience, skills, registration status, performance, individual goals, market conditions, and business needs.

Pay Range

The expected pay range for this position is:

$37,500.00 - $50,000.00

This position includes competitive-based pay, and the overall earning potential is impacted by a variable incentive structure, earning a multiple of salary up to:

1.0x

RBC supports pay transparency and we strive to ensure all pay ranges are competitive, fair, and equitable.

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

Join our Talent Community

Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

About employer

More about this job

Responsibilities

The Client Experience Associate will manage client account administration, including account openings and maintenance, while providing exceptional service to support the advisor team. They will also coordinate client meetings, update communication channels, and assist with regulatory and firm-led projects.

Requirements

Candidates must have or be working towards the Canadian Securities Course (CSC) and Conduct & Practices Handbook (CPH) certification. Strong organizational skills, proficiency in Microsoft Office, and a commitment to providing world-class client service are required.

Skills

Account management
Customer success
Decision making
Financial regulation
Group problem solving
Interpersonal relationships
Investment risk management
Time management
Organization skills
Client service
Microsoft Office Suite
Social media management
Communication
Documentation
Portfolio management

Benefits

Bonuses
Flexible benefits
Competitive compensation
Commissions
Stock options

Visa sponsorship

Not detected in the job text

Keywords

Investment
Wealth management
RBC Dominion Securities
Canadian Securities Course
CSC
Conduct & Practices Handbook
CPH
Account administration
Client service
Portfolio management
Microsoft Office
Social media
LinkedIn
Facebook
Financial planning
Regulatory compliance
Client onboarding
Financial services
Relationship management
Administrative support

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