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Added 7 mins ago
Director, External Manufacturing & Supply Operations
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Toronto, ON · North York, ON
The External Manufacturing & Supply Director oversees and optimizes partnerships with external manufacturing and supply partners, including Contract Manufacturing Organizations (CMOs),…
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IE
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- Full-time
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Royal Bank of Canada

Director - Datacenter Network & Security Operations

Toronto, ON, M9W 0A4, Canada

Full-time

This date has passed. Check with the employer before applying.

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Job details

Job type: Full-time
Listed closing date: Oct 14, 2026
Experience: 10+ years of enterprise network and security operations experience, with 5+ years leading technical teams
Posting language: English
Posted: Oct 3, 2026

Original job description

Job Description

What is the opportunity?

Lead RBC's mission-critical datacenter network and security operations, directly supporting 100,000+ users across essential financial services platforms globally. In this strategic leadership role, you'll drive operational excellence and modernization by overseeing 24/7 infrastructure management, leading major incident response during high-stakes events, and championing Site Reliability Engineering transformation and automation initiatives. You'll build and mentor high-performing technical teams while balancing immediate operational stability with long-term technology innovation to reduce manual work and accelerate response times.

What will you do?

Lead day-to-day operations of datacenter network and security infrastructure across enterprise and colocation sites globally, ensuring high availability and adherence to service level agreements
Champion technology modernization and automation initiatives by driving adoption of Site Reliability Engineering practices, infrastructure automation platforms, orchestration tools, and AI-assisted operations to transform from reactive to proactive operations
Develop and execute multi-year operational strategies aligned with modernization priorities, automation adoption, and emerging technologies including AI-assisted operations and predictive analytics
Direct critical incident management, including root cause analysis, stakeholder escalation, and communication for infrastructure events affecting trading, payments, and core banking services
Manage three senior managers across SD-WAN networking, security operations, and application delivery/VPN, providing coaching, performance development, and succession planning to build team capability
Establish operational standards, change governance, and risk mitigation procedures; drive continuous improvement through chronic issue resolution and automation of alerting and monitoring
Partner cross-functionally with engineering, cloud operations, business technology, and security teams to ensure smooth integration of new platforms, migrations, and technology updates

What do you need to succeed?

Must-have

10+ years of enterprise network and security operations experience, with 5+ years leading technical teams
Proven track record driving technology modernization and automation initiatives, including experience with infrastructure automation, orchestration platforms, or emerging operational technologies such as AI-assisted operations and predictive analytics
Deep technical expertise in enterprise routing and switching (BGP, OSPF, VRRP), firewalls (Palo Alto, Checkpoint, Fortinet), load balancers (F5), or remote access and VPN technologies
Strong Site Reliability Engineering foundation and mindset - understanding runbooks, automation, observability, and metrics-driven operations as core operational principles
Proven experience managing 15+ person technical operations teams with accountability for service level agreements, metrics, and business deliverables
Strong incident management background: leading major incidents, conducting root cause analysis, and communicating effectively during high-pressure situations with ability to balance immediate operational needs and long-term transformation goals

Nice-to-have

CCNP, CISSP, or other relevant network and security certifications
Hands-on experience with orchestration platforms, AI agents, or intelligent alerting systems
Background leading cross-functional digital transformation or infrastructure modernization programs

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference in our communities, and achieving mutual success.

Competitive compensation and comprehensive Total Rewards Program including bonuses and flexible benefits
Executive leaders committed to your professional development and career advancement opportunities
Opportunity to shape infrastructure strategy and drive meaningful technological innovation across a mission-critical function serving millions of customers
Work with a dynamic, high-performing team in a collaborative environment focused on continuous improvement and emerging technologies
Ability to make a lasting impact on critical financial services platforms supporting hundreds of thousands of users globally

#TECHPJ

Job Skills

Cross-Team Collaboration, Decision Making, Information Technology Trends, Long Term Planning, Network Architecture, Network Operations, Strategic Thinking, Systems Thinking, Telecommunications

Additional Job Details

Address:

RBC CENTRE, 155 WELLINGTON ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-08-19

Application Deadline:

2026-10-14

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

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More about this job

Responsibilities

Lead global datacenter network and security operations while driving modernization through Site Reliability Engineering and automation. Manage critical incident response and mentor senior technical teams to ensure high availability of financial services platforms.

Requirements

Requires over 10 years of enterprise network and security operations experience with at least 5 years in a leadership capacity. Candidates must possess deep technical expertise in routing, switching, firewalls, and load balancing, alongside a strong background in incident management.

Skills

Network operations
Security operations
Site reliability engineering
Infrastructure automation
Incident management
Strategic leadership
Routing and switching
Firewall management
Load balancing
VPN technologies
Root cause analysis
Team management
Cloud operations
AI-assisted operations
Predictive analytics
Change governance

Benefits

Competitive compensation
Total rewards program
Bonuses
Flexible benefits
Professional development
Career advancement opportunities

Visa sponsorship

Not detected in the job text

Keywords

Datacenter
Network Operations
Security Operations
Site Reliability Engineering
Automation
BGP
OSPF
VRRP
Palo Alto
Checkpoint
Fortinet
F5
VPN
SD-WAN
AI-assisted operations
Predictive analytics
Root cause analysis
Infrastructure
Cloud operations
Financial services
CCNP
CISSP
Orchestration
Observability
Metrics-driven operations
Governance
Risk mitigation
Digital transformation
Enterprise routing
Switching

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