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Added 20 mins ago
QA Engineer
First National Financial LP
Toronto, ON · East York, ON
Full-time
The QA Engineer is accountable for end to end quality assurance of AI enabled mortgage applications and workflows, ensuring that user experiences, APIs, integrations, data flows, business…
Added 20 mins ago
Product Manager
First National Financial LP
Toronto, ON · East York, ON
Full-time
…evaluation, guardrails, monitoring, and the tradeoffs between automation, user judgment, risk, cost, and…
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Vancouver, BC · UBCV | The Leonard S. Klinck Building (LSK)
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Toronto, ON · Waterloo, ON · Sun Life Toronto Atria
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Royal Bank of Canada

Director, Process Engineering

Toronto, ON, M9W 0A4, Canada

Job type: Full-time
Apply by: Oct 31, 2026
Posting language: English
Posted: Sep 22, 2026

Apply About employer

Applications open in a new tab.

Original job description

Job Description

What is the opportunity?

As the Director, Process Engineering, you'll re-imagine and engineer “architecture management”; how architecture development and governance is applied across EA and architecture community, reducing complexity, simplifying and automating the processes by exploiting AI capabilities, improving integration at scale within IT Management, while ensuring governance outcomes and strategic objectives are achieved.

What will you do?

Design and implement scalable platforms, services and governance workflows supporting Enterprise Architecture mandate and Enterprise architecture community
Map and assess the current tool chain to identify opportunities to drive agile and process improving solutions, establish seamless integration across EA platforms and services and with Enterprise platforms with goal of reducing friction and maximizing end user value and driving adoption
Improve tool integration and data flow to reduce manual effort and accelerate governance decisions
Leverage best in house automation and AI support to accelerate modernization, scale service, insights and governance as well as drive automation in toolchain
Establish repeatable, sustainable processes and drive continuous improvement
Drive initiatives for data lineage and metadata management to ensure continual high-quality data
Partner with line of business and functions architects, platform owners, and risk stakeholders to align on product and associated process improvements necessary to achieve strategic goals
Define and track success metrics that balance efficiency and business value (time saved, integration scale) with governance effectiveness (compliance, risk, standards adherence).
Manage a team of SMEs to deliver and advance on strategic objectives
Build and mentor a high-performing team

What do you need to succeed?

Must have:

Proven experience in process engineering, business process improvement, or a similar role, ideally within EA, IT governance, or a technology environment

Strong understanding of architecture concepts, governance frameworks, and tool chains (e.g., EA repositories, integration/automation platforms, workflow tools)

Track record of simplifying complex processes and delivering measurable efficiency gains

Analytical mindset with the ability to balance speed against control and compliance

Excellent stakeholder management and communication skills

5-7 yrs of experience

Strong communication skills and ability to influence

Bachelor's degree in Industrial/Systems Engineering, Computer Science, Information Systems, Business/Management Information Systems, or equivalent in a related field or

Master's degree (e.g. MS in Engineering Management, Information Systems, Enterprise Architecture, or MBA) preferred for senior levels

Nice-to-have:

Relevant coursework or formal training in business process management, systems thinking, and IT service management is valued

Certifications:

TOGAF - The Open Group

ArchiMate - The Open Group

Zachman Certified Enterprise Architect - Zachman International

Lean Six Sigma, Green or Black Belt - ASQ (American Society for Quality) or IASSC (International Association for Six Sigma Certification)

Certified Business Process Professional (CBPP) - ABPMP

OCEB 2 (BPM) - Object Management Group (OMG)

ITIL 4 (Foundation or higher) - PeopleCert

COBIT / CGEIT - ISACA

Agile / Delivery (nice to have)

Certified ScrumMaster (CSM) - Scrum Alliance; or PSM - Scrum.org

SAFe - Scaled Agile, Inc.

PMP - Project Management Institute (PMI)

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
A world-class training program in financial services
Flexible work/life balance options
Opportunities to do challenging work

#TECHPJ

Job Skills

Applications Architecture, Critical Thinking, Data Architecture Development, Decision Making, Enterprise IT Architecture, Information Technology Consulting, IT Architecture, Multi-Level Communication, Process Controls Engineering, Process Design, Process Engineering, Process Engineering Management, Process Improvement Engineering, Process Systems Engineering, Service Oriented Architecture (SOA), Target Architecture

Additional Job Details

Address:

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-09-22

Application Deadline:

2026-10-31

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

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More about this job

Responsibilities

The Director of Process Engineering will design and implement scalable platforms and governance workflows to modernize Enterprise Architecture processes. They will lead a team of SMEs to drive automation, improve data quality, and ensure strategic alignment across IT management.

Requirements

Candidates must have 5-7 years of experience in process engineering or IT governance with a strong understanding of architecture concepts and tool chains. A bachelor's degree in a relevant engineering or computer science field is required, with a master's degree preferred.

Skills

Process engineering
Enterprise architecture
IT governance
Automation
Artificial intelligence
Workflow design
Data lineage
Metadata management
Stakeholder management
Systems thinking
Agile methodology
Process improvement
Strategic planning
Mentoring
Architecture governance
Tool chain integration

Benefits

Bonuses
Flexible benefits
Competitive compensation
Stock options
World-class training program
Flexible work/life balance

Visa sponsorship

Not detected in the job text

Keywords

Process Engineering
Enterprise Architecture
IT Governance
Automation
Artificial Intelligence
TOGAF
ArchiMate
Zachman
Lean Six Sigma
CBPP
ITIL
COBIT
Scrum
SAFe
PMP
Data Lineage
Metadata Management
Systems Thinking
Workflow Tools
Architecture Repositories
Strategic Objectives
Process Improvement
Stakeholder Management
Agile
Financial Services
Industrial Engineering
Computer Science
Information Systems
Business Process Management
Service Oriented Architecture

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