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Added 2 mins ago
NB
Senior Treasury Manager, Creative Media & Technology
National Bank of Canada
Vancouver, BC
- Full-time
…at every stage of their growth journey. As a Senior Treasury Manager within Commercial Banking, you will play a strategic role in helping organizations operating in the Creative Media &…
Added 2 mins ago
NB
Associate
National Bank of Canada
Baie-Comeau, QC
- Full-time
…400,000 clients in about 100 branches. Reporting to the regional manager, you will team up with a wealth advisor to offer an exceptional client experience. Collaboration and partnership…
Added 2 mins ago
BT
Senior Manager, Indirect Tax
Baker Tilly Canada
Vancouver, BC
- Full-time
We are seeking a Senior Manager or Director, Indirect Tax to join our growing Tax practice in Toronto or Vancouver. This is a leadership role focused on indirect tax advisory, compliance,…
Added 2 mins ago
NB
BANKING ADVISOR
National Bank of Canada
Brossard, QC
- Full-time
…depending on team availability. This position reports to the Branch Manager. On a day-to-day basis, you’ll work with a team of experts specializing in investment, mortgage financing, and…
Added 1 hour ago
LN
Box Office Supervisor
Live Nation Entertainment
Toronto, ON
- Part-time
Aid the Box Office Manager with all aspects of the Box Office operation including the recruiting, scheduling, training, daily management of staff, etc.
Added 1 hour ago
WP
Enclosure Project Manager - Diagnostics
Walter P Moore
Toronto, ON
- Full-time
Prepare technical presentations for client meetings
Added 2 hours ago
Casual Tenant Support Worker (Balsam Place)
Connective
Kelowna, BC
Reports and is accountable to the Program Manager or their designate
Added 3 hours ago
R
Relationship Manager Intern, Commercial Financial Services
RBC
Nanaimo, BC
- Full-time
As our Relationship Manager Intern, you are in a proactive, face-to-face client relationship role in RBC’s Commercial Banking platform. The program is based primarily in a Commercial Centre…
Added 3 hours ago
RB
Relationship Manager Intern, Commercial Financial Services
Royal Bank of Canada
Nanaimo, BC
- Full-time
As our Relationship Manager Intern, you are in a proactive, face-to-face client relationship role in RBC’s Commercial Banking platform. The program is based primarily in a Commercial Centre…
Added 3 hours ago
Sales Associate
Laura Canada
Saskatoon, SK
Privately owned and based in Laval, Quebec, with a strong vision for innovation and optimizing the employee and client experiences, we continue to help generations of Canadian women to look…
Added 4 hours ago
SM
Social Media Creative Lead
Skinfluence Marketing
Canada
- Contract
As Social Media Creative Lead, you'll work directly with our Co-Founder & Creative Director, alongside our Content Manager, Graphic Designer, and Video Editor.
Added 4 hours ago
M
Manager, Tax
MNP
Vancouver, BC
- Full-time
Make an impact with our Tax team as a Manager. This diverse team of professionals delivers customized tax strategies within a complex and dynamic regulatory framework. As a trusted advisor,…
Added 4 hours ago
LH
Kinesiologist
Lifemark Health Group
Victoria, BC · Greater Victoria Metropolitan Area
- $20.15 to $29.56 CAD / hour
- Full-time
Utilize e-charting software to document client sessions; submit reports to stakeholders promptly.
Added 4 hours ago
LH
OCCT-Occupational Therapist
Lifemark Health Group
Vancouver, BC
- $43 to $52 CAD / hour
- Full-time
…professionals. You'll have the opportunity to work with a diverse client population across WorkSafeBC, ICBC, LTD, and private programs while collaborating with experienced clinicians in…
Added 4 hours ago
LH
Occupational Therapist
Lifemark Health Group
Langley (District), BC · Langley, BC
- $40 to $60 CAD / hour
- Full-time
Record assessment and treatment interventions in the client's chart
Added 4 hours ago
AC
Credit Team Lead
Aston Carter
AB · Edmonton, Alberta
- $38 to $42 CAD / hour
- Full-time
…recovery activities, and acts as the delegate for the Credit Manager when they are away. The position is ideal for an experienced credit professional who wants to grow into a future…
Added 4 hours ago
AC
SAP S/4HANA Finance Specialist / Project Manager
Aston Carter
AB · Edmonton, Alberta
- $90 to $150 CAD / hour
- Contract
Our client is migrating from legacy ERP platforms to SAP S/4HANA across multiple business units. The program redesigns the enterprise structure on the Universal Journal and rebuilds…
Added 4 hours ago
AC
Oracle Fusion Financial Specialist / Project Manager
Aston Carter
Calgary, AB
- $90 to $150 CAD / hour
- Contract
Our client is replacing JD Edwards with Oracle Fusion Cloud ERP across multiple business units. The program rebuilds the enterprise structure, standardizes finance and procurement…
Added 4 hours ago
AC
SAP S/4HANA Finance Specialist / Project Manager
Aston Carter
Calgary, AB
- $90 to $150 CAD / hour
- Contract
Our client is migrating from legacy ERP platforms to SAP S/4HANA across multiple business units. The program redesigns the enterprise structure on the Universal Journal and rebuilds…
Added 4 hours ago
AC
Dynamics 365 Finance & Supply Chain Specialist / Project Manager
Aston Carter
Calgary, AB
- $90 to $150 CAD / hour
- Contract
Our client is replacing legacy ERP systems with Microsoft Dynamics 365 Finance and Supply Chain Management across multiple business units. The program standardizes the chart of accounts,…
Added 4 hours ago
AC
Supply Chain Manager
Aston Carter
Acheson, AB
- $52 to $62 CAD / hour
- Contract
Our client designs and builds modular data center infrastructure for AI and high-performance computing. Their factory-built system combines power, cooling and compute in one unit, and they…
Added 4 hours ago
AC
Oracle Fusion Financial Specialist / Project Manager
Aston Carter
AB · Edmonton, Alberta
- $90 to $150 CAD / hour
- Contract
Our client is replacing JD Edwards with Oracle Fusion Cloud ERP across multiple business units. The program rebuilds the enterprise structure, standardizes finance and procurement…
Added 4 hours ago
AC
Dynamics 365 Finance & Supply Chain Specialist / Project Manager
Aston Carter
AB · Edmonton, Alberta
- $90 to $150 CAD / hour
- Contract
Our client is replacing legacy ERP systems with Microsoft Dynamics 365 Finance and Supply Chain Management across multiple business units. The program standardizes the chart of accounts,…
Added 5 hours ago
IC
Human Resources Specialist (Recruitment & Talent Outreach)
International Civil Aviation Organization
Montreal, QC
- Full-time
…shortcomings and those of the work unit, where applicable. Client Orientation: Considers all…
Added 5 hours ago
RH
Treasury Manager
Robert Half
Toronto, ON
- $45 to $50 CAD / hour
- Contract
Our client in the Education industry is seeking an experienced Treasury Manager on a contract basis to oversee treasury operations, cash and liquidity management, investment activities and…

Royal Bank of Canada

Manager, Application Resiliency

Vancouver, BC, V6E 3N9, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 13, 2026
Posting language: English
Posted: Nov 6, 2026

Original job description

Job Description

As part of the RBC Global Asset Management (GAM) Operations team, you will be responsible for the upkeep all RBC GAM's applications. You will be responsible for timely incident resolution and change implementation. You will also get involved directly or request coordination of resources from other technical teams in the group.

What will you do?

You will be responsible for leading, mentoring and developing application support engineers and analyst
You will be responsible for several software applications' primary operational support, and occasional weekend releases
Participate in defining SLIs, SLOs and SLAs for Enterprise Systems.
Participate in dashboard and alerts creation and support, technical evaluations and provide recommendations
Automate and streamline processes to produce sustainable systems and services.
Issue investigation and escalation to 3rd level support, such as Development Team, Infrastructure or Vendor, where required.
Gather and analyze metrics from both applications and infrastructure to assist in performance tuning and fault finding.
Proactively make recommendations to resolve technical system issues, improve system performance to advance our capabilities, anticipate client demands, and innovate for ongoing improvement.

What do you need to succeed?

Must Have

8+ years of experience in application support, production operations, software engineering or technology operations
A minimum of 3-5 years of experience managing application support, production support, SRE, or technology operation teams
Strong working experience with incident management and setting up monitoring alerts.
Experience working with scalable containerized systems in the public cloud (Azure, Red Hat OpenShift, HTTP and IP networking concepts).

Nice to Have

Strong hands on experience with SQL, application logs, APIs, middleware, batch scheduling and observability tools
Experience working with scalable containerized systems in the public cloud (OCP and GKE/GCP).
ITIL experience
Project Management experience or PMO experience (product enhancements, facilitation)

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients succeed. We care about each other, reaching our potential, making a difference to our communities and achieving success that is mutual. Visit people.rbc.com

Exposure to strong mentorship and leadership examples
A world-class training program in financial services
Opportunities to be a valuable member of a close-knit, collaborative team that encourages networking
A comprehensive Total Rewards Program including bonuses and flexible benefits

Job Skills

AI Ops, Business Performance Management, Communication, Decision Making, Enterprise Application Delivery, Group Problem Solving, Information Technology (IT), Information Technology (IT) Infrastructure, Interpersonal Relationships, IT Service Management (ITSM), IT Systems Management, Long Term Planning, Project Management, SRE Observability, Time Management

Additional Job Details

Address:

WATERFRONT CENTRE, 200 BURRARD ST:VANCOUVER

City:

Vancouver

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-11-06

Application Deadline:

2026-11-13

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

Join our Talent Community

Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Apply About employer

More about this job

Responsibilities

You will lead and mentor application support engineers while overseeing the operational support and incident resolution for RBC GAM applications. Additionally, you will define system performance metrics, automate processes, and collaborate with technical teams to ensure system stability and performance.

Requirements

Candidates must have over 8 years of experience in application support or software engineering, including at least 3-5 years in a leadership or management capacity. Proficiency in containerized systems, public cloud environments, and incident management is required.

Skills

Application support
Production operations
Incident management
Monitoring alerts
Azure
Red Hat OpenShift
SQL
APIs
Middleware
Batch scheduling
Observability tools
ITIL
Project management
SRE
Leadership
Automation

Benefits

Bonuses
Flexible benefits
Mentorship
Training program

Visa sponsorship

Not detected in the job text

Keywords

Application Resiliency
Operations
Incident Resolution
SLI
SLO
SLA
Azure
Red Hat OpenShift
HTTP
IP Networking
SQL
APIs
Middleware
Batch Scheduling
Observability
OCP
GKE
GCP
ITIL
Project Management
PMO
AI Ops
Enterprise Application Delivery
IT Systems Management
SRE Observability
Automation
Performance Tuning
Fault Finding
Infrastructure

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