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Added 45 mins ago
Systems Analyst
Regional Municipality of Wood Buffalo
Fort McMurray, AB
Department/ Branch: Organizational Effectiveness, Information Technology
Added 1 hour ago
R
Senior BI Developer/ Data Analyst
Raise
Toronto, ON
- Full-time
Collaborate with technology partners to integrate information from multiple sources into the central reporting platform, RDAL.
Added 2 hours ago
AC
Data Analyst
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Mississauga, ON
- Full-time
The Data Analyst will support the design, integration, and continuous improvement of data solutions that connect internal systems and external partner platforms. This role transforms…
Added 2 hours ago
BD
Business Process Analyst
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Calgary, AB
- Full-time
Black Diamond Group’s ERP department has a full-time position for Business Process Analyst.
Added 3 hours ago
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Total Rewards Operations Analyst, M&A (Contract)
DECIEM | THE ABNORMAL BEAUTY COMPANY
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…and is eager to expand their knowledge in Total Rewards, HR technology, and business processes within a global, dynamic…
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Mississauga, ON
- $60,000 to $65,000 CAD / year
- Full-time
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Senior Analyst, Sales Reporting
Vale
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Added 6 hours ago
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Cyber Security Analyst
Spait Infotech
Canada
- Full-time
Certified Information Systems Security Professional (CISSP), where applicable.
Added 6 hours ago
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Business Analyst / Project Manager – Corporate Applications / Salesforce / Workday - FinTech - $120,000-$200,000 CAD + Bonus
Hunter Bond
Montreal, QC
- $120,000 to $200,000 CAD / year
- Full-time
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Added 6 hours ago
IH
M365 Intermediate Analyst
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Kelowna, BC
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Business Analyst
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Toronto, ON
- Full-time
The Central Agencies Cluster is seeking an experienced Senior Business Analyst to provide comprehensive I&IT business analysis services and support complex business and technology…
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Senior Security Analyst
PBC Solutions (Canada)
Victoria, BC
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Reporting to the Manager, Information Security, the Senior Security Analyst is PBC Solutions’ primary in-house resource for conducting Security Threat and Risk Assessments (STRAs). The role…
Added 6 hours ago
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Analyst, Total Rewards (Non-Union)
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The Analyst, Total Rewards supports the administration and analysis of compensation programs to ensure they are competitive, equitable, consistent, and aligned with business objectives. The…
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QA Analyst, Credit Risk- Analyste AQ, risque de crédit
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QA Analyst, Credit Risk- Analyste AQ, risque de crédit
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Quality Assurance Analyst (COPY) (COPY)
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Quality Assurance Analyst (COPY)
JobsMedia.io
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Quality Assurance Analyst
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TEMPORARY BUILDING OPERATOR
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Burnaby, BC
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Assist the CMMS Management Planner and Facilities Systems & Asset Analyst by verifying asset information, equipment condition, service history, field measurements, and operational records.
Added 7 hours ago
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Clinical Trial Systems Lead, Calgary Centre for Clinical Research
University of Calgary
Calgary, AB
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A Bachelor's or Master's degree in health sciences, information technology, research administration, or related area, and/or equivalent combination of experience/training
Added 7 hours ago
Facilities Coordinator
Government of Alberta
AB
Providing information technology development, maintenance and support services to clients.
Added 8 hours ago
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Analyste D'affaires Principal En Finance
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Royal Bank of Canada

Manager, Application Resiliency

Vancouver, BC, V6E 3N9, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 13, 2026
Posting language: English
Posted: Nov 6, 2026

Original job description

Job Description

As part of the RBC Global Asset Management (GAM) Operations team, you will be responsible for the upkeep all RBC GAM's applications. You will be responsible for timely incident resolution and change implementation. You will also get involved directly or request coordination of resources from other technical teams in the group.

What will you do?

You will be responsible for leading, mentoring and developing application support engineers and analyst
You will be responsible for several software applications' primary operational support, and occasional weekend releases
Participate in defining SLIs, SLOs and SLAs for Enterprise Systems.
Participate in dashboard and alerts creation and support, technical evaluations and provide recommendations
Automate and streamline processes to produce sustainable systems and services.
Issue investigation and escalation to 3rd level support, such as Development Team, Infrastructure or Vendor, where required.
Gather and analyze metrics from both applications and infrastructure to assist in performance tuning and fault finding.
Proactively make recommendations to resolve technical system issues, improve system performance to advance our capabilities, anticipate client demands, and innovate for ongoing improvement.

What do you need to succeed?

Must Have

8+ years of experience in application support, production operations, software engineering or technology operations
A minimum of 3-5 years of experience managing application support, production support, SRE, or technology operation teams
Strong working experience with incident management and setting up monitoring alerts.
Experience working with scalable containerized systems in the public cloud (Azure, Red Hat OpenShift, HTTP and IP networking concepts).

Nice to Have

Strong hands on experience with SQL, application logs, APIs, middleware, batch scheduling and observability tools
Experience working with scalable containerized systems in the public cloud (OCP and GKE/GCP).
ITIL experience
Project Management experience or PMO experience (product enhancements, facilitation)

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients succeed. We care about each other, reaching our potential, making a difference to our communities and achieving success that is mutual. Visit people.rbc.com

Exposure to strong mentorship and leadership examples
A world-class training program in financial services
Opportunities to be a valuable member of a close-knit, collaborative team that encourages networking
A comprehensive Total Rewards Program including bonuses and flexible benefits

Job Skills

AI Ops, Business Performance Management, Communication, Decision Making, Enterprise Application Delivery, Group Problem Solving, Information Technology (IT), Information Technology (IT) Infrastructure, Interpersonal Relationships, IT Service Management (ITSM), IT Systems Management, Long Term Planning, Project Management, SRE Observability, Time Management

Additional Job Details

Address:

WATERFRONT CENTRE, 200 BURRARD ST:VANCOUVER

City:

Vancouver

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-11-06

Application Deadline:

2026-11-13

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Apply About employer

More about this job

Responsibilities

You will lead and mentor application support engineers while overseeing the operational support and incident resolution for RBC GAM applications. Additionally, you will define system performance metrics, automate processes, and collaborate with technical teams to ensure system stability and performance.

Requirements

Candidates must have over 8 years of experience in application support or software engineering, including at least 3-5 years in a leadership or management capacity. Proficiency in containerized systems, public cloud environments, and incident management is required.

Skills

Application support
Production operations
Incident management
Monitoring alerts
Azure
Red Hat OpenShift
SQL
APIs
Middleware
Batch scheduling
Observability tools
ITIL
Project management
SRE
Leadership
Automation

Benefits

Bonuses
Flexible benefits
Mentorship
Training program

Visa sponsorship

Not detected in the job text

Keywords

Application Resiliency
Operations
Incident Resolution
SLI
SLO
SLA
Azure
Red Hat OpenShift
HTTP
IP Networking
SQL
APIs
Middleware
Batch Scheduling
Observability
OCP
GKE
GCP
ITIL
Project Management
PMO
AI Ops
Enterprise Application Delivery
IT Systems Management
SRE Observability
Automation
Performance Tuning
Fault Finding
Infrastructure

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